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AJIO Complaints & Reviews

www.ajio.com

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Updated: Mar 1, 2025

Complaints 4129

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Bad 😕 It seems that AJIO has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Wrong item received and refuse to return

I am complaining about wrong delivery of product and now not refunding money

I am complaining about wrong delivery of product and now not refunding money

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AJIO reviews & complaints page 63

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Address: Ajio ,hoskote

Website: www.ajio.com

I received product with no tags, no bill in that courier and my products also missed where I ordered 7 but I received only 5 in that courier . I mailed to support they are saying no tags they are not responsible then whom we have to approach like we are going to loss money. I placed return courier boy refused to pick bcoz no tags . Hence transport system not responsible your saying your not responsible then whom we have trust to place order....

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Address: Bengaluru

I am an ajio shopper for years now I’ve got tons of orders never faced such a difficulty but this time it’s beyond the limits. I’ve been complying against the refund of one of my returned products for 2 months now, I’ve called the customer care like 10 times and have repeatedly raise complaints but there is no resolution yet.

There is no tracking information available for that. The application shows that my product...

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Address: Fci Road, Simrahi Bazar, Fci Road, near hanuman mandir, pin 852111

Hey i ordered for a puma shoe, for which i paid 5039 rs total including wallet amount.
I recived a different style, different design product of same brand puma, which is also available on their website puma, so for that i registered the complaint and given them all the proofs, Photos though email, app, Twitter msg my after that my pickup went on hold and after their review they approved pending pickup approval.(complaint id-COM[protected]...

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Ordered a shirt size 44.
Initiated exchange request for smaller size 42.
Exchange request was accepted.
Exchange request got cancelled last moment.
Ideally AJIO should pick up the Size 44 shirt but no one came to pick this product. As a customer, I do not see an option to return the product as the exchange was cancelled.
Raised multiple complaints, but no action taken.
The wrong size product is still...

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I paid a sum of Rs.1386 for F Gear bag through UPI.. amount has been deducted from my bank.. but the order is not confirmed.. I request for refund or confirm my order....

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I canceled the order in the AJIO app on 29th nivember.Refund Reference Number: 20211122111212800110168801868214589.and ARN is[protected].solve this ASAP please.
phone number:[protected],
197204.[protected]@sasi.edu.in...

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Website: Ajio.com

I placed an order on 7th March 2021 from Ajio.com, "Product name :
AUSK - Short Sleeves T-shirt with Colourblock Detail" which costed 335.72 Rupee, after receiving the order I found that the size was small so I placed a replacement order for the same and the replacement order was placed on March 27, 2021, after I receiving the replacement I found that the size is still small so returned the T-shirt on April 7, 2021 and the pickup...

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I had placed a return of three out of four items in the order but had a change of mind and wanted to keep two items then. So, I cancelled the return request with the help of customer care for the whole order and placed a new return request again for the same 3 items (changed my mind again) after 48 hours through website. I got an email that the order willl be picked up on 1st Jan 2022 but nobody showed on door for pickup.

Now...

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I got my ordered shoe with damaged and without any tag and same day I submitted for return request.But delivery guy refused to take back the order telling tag is not available which is fault of supplier side.When I complained with Ajio customer care they also refused to take it back.I heard similar incident happed with many Ajio customer....

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I have returned the product (Indo Era Embroidered Round Neck Straight Kurta) amount Rs.467.74 on 04/12/21 but no refund amount received till date.

Return ID #RT51692564...

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I have done a payment of 746 for my ajio order but the amount debited from account but order did not placed and ajio coustomer car did not connect with me...

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I had ordered a small churidar set and they delivered XXL.
I tried to return the product and they said they'll pick it up in 3 days but didn't come.
Now they are asking to self ship. Is this a joke??.....

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Address: 1st Main Munikondappa layout ,Shivappa Garden ,Nagasandra post ,Bangalore-560073, 1st main Munikondappa Layout

I've ordered US polo men sneakers on 31st July which coated 1710 .
At first transaction there was some technical error and I tried paying second time.
But now the amount was debited .
Unfortunately the order was not placed .
I checked my bank balance got to know that the amount was debited twice .
That was seriously bad .
And I hope this issue is focused .
And maintains customers trust towards...

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Address: Udaipur rajasthan

I had ordered 10 dec from my ajio, its delivery time was told of 20 dec, I kept writing regular complaint to your ECOM delivery partner from 21 dec on not receiving my order. Then I also wrote a complaint on 25 dec ajio and today I got the answer, your order has been returned. Is this your service? Is this your delivery partner's service? Neither your customer care responds properly. my order id - #FL[protected]...

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My prepaid order of AJIO is being shown as delivered on 21 Dec 21 in the app but i have not received my product till now. I have filed the complain with AJIO customer care but no resolution has been given. I also called them but did not get any response....

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My ajio order with 2 products was supposed to deliver on 29.12.21 and only one product was delivered with invoice for two products and the amount was paid. Now am not able to return the one product or to claim refund. Very very poor customer service...

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All of a sudden, my ajio account got signed out & when I trying to login in back it is showing as access denied!! I have some products which I need to return back, I hav raised complaint against this but no one is responding in a proper way!...

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I have I have ordered western tops which wasn't satisfied so I requested to return my products.return was accepted on December 19th but still I haven't got the refund amount.in terms of return policy it is that refund will be initiated around 2-3 business days....

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Actually it is showing order is delivered but still not received and also they have not called me that order is delivering today even not have sent a mail/message about order is delivering today but now it is showing order is successful delivered...

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Website: Ajio

I have returned the product and a refund was initiated on 6th December 2021 and still refund has not been transferred to the bank account. I'm mailing them every two to three days about my issue with the refund but their customer care service provider is just asking me to wait and telling me that they will resolve my issues and it went by a month still no progress and now I'm mailing them they are not replying back...

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