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AJIO Complaints & Reviews

www.ajio.com

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Updated: Mar 1, 2025

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Bad 😕 It seems that AJIO has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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AJIO reviews & complaints page 66

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Order ID - FL[protected]
NAME - Varalakshmi
Phone no - [protected]
Mail ID - [protected]@gmail.com

Hi,
My order delivery date is 13 Dec 2021.
It's been 1 month I placed the order, but still I don't have any update.
This is how they treat the customers.
please try to solve this issue...

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Website: www.ajio.in

Placed a prepaid order for Rs 2000 for multiple clothing wears on Dec 8th 2021 - on checking the order status on Dec 17th 2021 noticed that most of the orders are auto cancelled and reason given is that customer has requested cancellation - calling Ajio customer care and waiting for 15 minutes they apologise and cite quality issues and technical issues as reason if cancellation and offer that I may still proceed to re-order the same items...

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Hi Team,
This is regarding a satya paul scarfs that I purchased from ajio on 17th August of Rs. 3634, and was delivered on 19 th August 2021.The order was cash on delivery. I had receive 2 parcels i.e. I received the first parcel which had ajio packing for which I paid but didn't opened at that time and after one hour i received the another one which was again from ajio.After this I opened both the parcels. But the first one was the...

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I ordered a frock and kids blazer. Due to size issue I raised return request within four days after delivery. On 13th December I got a call from the person who was supposed to take up the return goods. They were asking for the landmark for the location and the person was not turning to take up the return good. The same issue was happened in two different locations in chennai (poonamalle and iyyapanthangal). The goods were not taken up return....

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Website: Ajio.com

I have ordered kurta which is dark in colour and I received it which is very light in colour like faded one...

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On 06.08.2021, I ordered one T shirt and one track suit on AJIO site (ORDER NO.FLO[protected] costing Rs.776 which was paid through my credit card.
As there was no order confirmation from them, I contacted them on 06.08.21 through email to their customer service. Though I did not cancel the order and when I contacted them they informed that my order was cancelled and the refund was initiated for the amount paid by me. As I did not...

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It's been more than a month and I haven't received my refund for the product which I've returned as I didn't like the size, there was no damage to the product, it was returned with all tags intacked. Now it is showing that the complaint has been resolved, what kind of resolution is this AJIO?
Order no: EX[protected]...

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I had placed an order with 2 items id(#RT53056266 and #RT[protected]on 10th december.And i received my order on 13 december.
As both of the items(kurtas) are very larger size, i chose return option on 13december night itself.
But no call came from delivery agent regarding pickup, and no delivery pickup is made.
but, when i see in ajio order details, it was showing that "we attempted to pickup the product". actually i didn't...

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I purchased Reebok shoes whuch I received without any tag and were defective. I wanted to return them but as there is no brand tag I can't return them now. Wasted my money and got fooled by them....

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I had placed an order on 10th december with 2 items id(#RT53035368 and #RT[protected] and i got my order on 13th december.
as the products(kurtas) were larger in size, i chose to return them.
but no call came from delivery agent and no return pickup was done.
but when i open ajio app, it was showing that " we attempted to pickup the product" .actually i didn't get any call regarding return pickup, and they didn't came to...

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In the start of the BBS sale on 9/12, I placed an order for 3 kurtas. The payment was completed through upi but on the ajio app the items were still in the bag and there was no order placed.

I have been writting emails and also shared screenshots with your team but they have been absolutely unhelpful and have only been replying with some templates.

Without even reading the emails they keep asking for order ID....

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On December 10th at 1:44 pm am ordering my favourite product in ajio but when im doing upi payment through phonpe the payment failed due to product out of stock but the amount got debited im my account i have received an sms also like that amount debited im my account . Regarding this issue i have sent mails to ajio customer care they replied wait for 48 hours to reflect your amount in your account after 48hrs now they replied wait for 3days...

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I am Vipul chhabhaiya and I received old product and manicure difat pics...

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It’s been more than 4 months and I haven’t received the refund yet for the returned item....

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Address: No. 74/2, SS Plaza, 29th Main Road, Outer Ring Road, Btm Layout 1st Stage, Bangalore - 560068 (Near Reliance Retail Ltd)

I have ordered from ajio app 3 product all 3 worth the price I have placed for the return and the company i.e ajio mailed me the address to self ship the product by self I have done the same but the adress was wrongly given by them because of which tge product was not able to reach the warehouse it come back to me and by this time the return window got closed now I am call ajio 100 time for initiating return for the product they are not initiating...

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Address: Banglore

Website: ajio.com

Your response to my complaint is very unprofessional, not accepted at all, you are making the customer feel offended by saying that the customer is making a false statement.

And I never said there was an empty packet being delivered, i said one item was missing from the packet and the value of which is Rs 237/-

You are making a false statement by saying the products are dispatched after necessary quality checks...

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Address: 302, Vatsalya Flat, Opp Lalbag SBI, Manjalpur, Vadodara, Gujarat

Dear Sir,

With reference to our order no. #FL[protected]. would like to inform you that, we received different colour material against our order which was not acceptable. After which we initiated return, which was automatically cancelled. We are trying very hard to return, but due to pathetic site design and wrong policy, we are unable to return our product.

we are left with no options rather than requesting...

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Referring to your below reply on Complaint ID: COM[protected]. Order NO: FL[protected]. Forward AWB No: [protected].

Your response to my complaint is very unprofessional, not accepted at all, you are making the customer feel offended by saying that the customer is making a false statement.

And I never said there was an empty packet being delivered, i said one item was missing from the packet and the value...

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Hi,
Ajio if you're reading this what the hell is wrong with you guys ?? I'm tired of complaining my refund hasn't been received yet the amount is 2800 what stupid customer service you guys are providing. Please get the refund done you bakwas company !!...

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It's been 20 days the 2 products were picked and been 25 days of cancellation of 1 product (paid through NetBanking) Order #FL[protected], but I have not received the refund. Several times I complaint to their customer care team but all in vain.

Ajio is a fraud company.

Attaching the message received from Ajio for the return pick up and another screenshot of outgoing and incoming calls to this delhivery person...

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