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AJIO Complaints & Reviews

www.ajio.com

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Updated: Mar 1, 2025

Complaints 4129

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Bad 😕 It seems that AJIO has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Wrong item received and refuse to return

I am complaining about wrong delivery of product and now not refunding money

I am complaining about wrong delivery of product and now not refunding money

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AJIO reviews & complaints page 69

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Address: 1-6-202/18/9 Bapuji Nagar, Musheerabad

Yesterday, i receive courier in that i got that small kid jumsuit, The order should be checked and checked repeatedly and the order should be sent to the coustmer.Today delivery executive came and he is asking me to return 2 quantities, if I recieved only one quantity that to wrong item how should I give two quantities? And also i paid amount for two quantities, I posted the wrong item pics also to gmail .make It sure solve and close this...

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In the month of July, I have ordered glasses and trousers from Ajio with order ID #FL[protected]. I have returned the products and expected refund. As I have made the payment through UPI, I should get the refund instantly soon after they initiate the refund process. But still I did not receive any refund. It's been more than 4 months and I did not receive refund. I have contacted the ajio support multiple times and I have received the same...

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Website: Ajio

Amount not recieved...

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Address: Visakhapatnam

I ordered a mufti white shirt on ajio and it was delivered to me but I received a wrong product so tried to return the product from my side only self ship is there that's why I call to your customer care they place a return request after 10days the return request was still in progress again I called to your customer care they cancel the return request and again place a return request after 10days I received a message the return request was...

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Address: India

My two items were picked up by pick up boy on 6th of August, 2021.
One was puffable jacket from Point Zero and other one was Bubble gummers sandal.
After few days I got the refund of Bubble gummers sandal but unfortunately Jacket of Point zero was reshipped back to me with a reason that it is a non- ajio product.
When I opened the package to see what was reshipped back, it was unbelievable to see that in the box contained...

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I purchased a shirt from ajio worth Rs. 3775.80/-. I did not like the product and requested return. No one came to pickup the product. I called customer care around 5 times and they kept telling the same thing ‘ product will be picked up within 48 hrs. I kept getting computerised calls and notifications that they tried to contact me but they couldn’t reach me out & on calls they it was saying that i opted to hold the pickup, which I didn’t....

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Website: www.ajio.com

I have placed ordered with Ajio I'm not able to cancel the order due to there system error I called multiple times to their customer care they said the order is in process or getting shipped you will get your order soon you can refuse at the time of delivery but the order is not getting cancelled nor it's getting shipped as It was pre-paid order I'm stuck I'm not getting refund same thing happened with another order today I'm fed up calling...

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The product pickup is not done.i have raised the return request on 23rd October but since then no pickup was done and no one contacted me for the same. I have contacted customer care several time but no action is been taken. Every time they give me new resolution date which never comes. Complaint number is Hi, your AJIO complaint COM[protected] has been assigned to the team concerned and will be resolved on or before[protected].
Product...

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I have ordered 12K rs PRICE ITEM I have done the payment by UPI (googlepay) and payment was sucessfull.
It was also showing that order got placed....

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It's been more than 1 month since I followed up with customer care but I did not receive my product....

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Order #FLO[protected],
Yoonoy short sleeve bodycon dress for Rs 309.85.

2) order # FL[protected]
GAP high rise straight fit pants for Rs 811.75
GAP girlfriend Chino with pocketsfor Rs 811.75
GAP embossed boxy crew neck tshirt for Rs 405.72
LEE COOPER mid rise shorts with frayed hem for Rs 369.05
GAP pintucked top with balloon...

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Paid amount not refunded
Grievance Details Ordered adidas shoes from ajio on 25 oct 2021. But i received different colour and different size of shoes. So i initiated return with all the details. They verified the return in two days and then they sechdule a pick up for the product saying that i will get the refund on the same day. Product got picked up from me on 9 nov 2021. They pickup agent checked every detail and took my product...

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I am writing this complain because i am tired of emailing AJIO customer care team. Worst experience ever with AJIO. I have returned my product nicely with all labels and tags on 12th november 2021. The return id is- RT50428577. Still the status is refund initiated from their side. I havn't got my amount back. I am mailing them continuously and they are making fool of me . Their team called me and saved their part by saying that refund is...

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Address: 3rd Floor, Court House, Lokmanya Tilak Marg, Dhobi Talao, Mumbai – 400 002, Maharashtra, India

I have order a jacket for my sister on 23rd of October 2021 and the product was small in size. Therefore, i have place a return request and return schedule on 11th Nov 2021. I have waited but no response from AJIO not even single message of why the product was not picked up. I now made a call to the customer care 9 time one after another for at least 9 days but their response was just " sorry for inconvenience your issue is in progress "...

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Returned an ajio product 10 days ago with return id RT50197515. It was picked up from me on 9 nov 2021 and reached warehouse on 15 nov 2021. But till now i haven't got refund. Please help me to get refund....

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Address: kalachowki

Website: www.ajio.com

I have return the product as on date 03.11.21 after that I couldn't received any updation regarding refund of Rs. 599.70 .only In order section there is remark as initiated. Now it has been more than 15 days I haven't received my refund I called at customer care they told me refund initiated as on date 06.11.21 which dosent make sense if there is initiation it should be reflect now . I have ask for reference number but they dont have that...

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Good afternoon

I am following up with ur customer executives for my refund status but every time I called they ask me to wait for 48 hours
Its been more than a month I m fed of calling ur customer executive . Please check my call and chat history you will understand
We are not jobless

I must say you have a pathetic customer executives
They don't take action against customer query.This...

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Address: G1-02 WINDSOR HILLS OPPOSITE MKCITY GWALIOR GWALIOR 474006

The issue that I have experienced was: The product which I recieved was completely different from from what I ordered.This is really frustrating as we devote our precious time in selecting the product and later we get to know that the product we ordered was never with us.Also in such case the company should be very sympathetic and eager to resolve this case because they should know the mindset of a consumer but in this case it is quite opposite...

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Address: 3rd Floor, Court House, Lokmanya Tilak Marg, Dhobi Talao, Mumbai – 400 002, Maharashtra, India

Order ID : FL[protected] I have ordered two t-Shirts on November 1st which cost of INR : 2077/- It has to be delivered by 12Th of November . But product was not dispatched and iam contacting customer service and asking to cancel it no one is responding properly, They are asking me two wait till Two days and when iam contacting them they're again doing the same, So many customers are sufferings with this company...

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In AJIO app I ordered some artificial jewels and I paid it through phone pay app and amount debited successfully but my order not placed...

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