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AJIO Complaints & Reviews

www.ajio.com

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Updated: Mar 1, 2025

Complaints 4129

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Bad 😕 It seems that AJIO has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Wrong item received and refuse to return

I am complaining about wrong delivery of product and now not refunding money

I am complaining about wrong delivery of product and now not refunding money

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AJIO reviews & complaints page 68

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Website: Ajio.com

I have ordered for a super dry jogger from Ajio on 22 Nov, 21 and I have received the parcel of 31st Nov, 21. The moment I opened the packet, the product looked faded and worn out, upon checking I realised that the original tag and packaging is missing. I immediately informed the customer support and even put a formal mail in this regard. Customer care has requested me to place a return request for which I did. The very next day delivery...

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Address: It is a company under Reliance Industries ltd

In October I had placed an order for 3 sarees vide order no FL[protected]. On October 18th I received a packet which contained only one saree and the status of my order showed 'item delivered' against all the 3 tems. Ever since then I have been after them for refund of the undelivered items. They don't respond personally to any of the emails, only an automated reply saying we are looking into the matter is what I get. After so many attempts...

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Website: ajio.com

This is regarding Order# FL[protected].
I want to return 1 of the dress of this order that is - UNITED COLORS OF BENETTON Glitter Print A-line Dress with Knot Waist.
When I am checking on the app, it suddenly shows Return/Exchange not available.
When I check the product page, it is showing 30 days return window.
I want to understand why this kind of harrasment to the customer ?
Firstly I had to raise a complaint...

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Ordered dune london product bt delivered wrong product. No action ws taken they r nt even picking the product nt even refunding nt even exchanging. Only delaying
Order id#FL[protected]...

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Address: 3rd Floor, Court House, Lokmanya Tilak Marg, Dhobi Talao, Mumbai – 400 002, Maharashtra, India

Website: Ajio.com

Bought dune london shoes from ajio, they sent fake shoes that too too large size, i had raised complain, bt worst customer care service, they say give us 3-4 days ur product will be picked . Bt no response ....

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Address: Banglore

I purchase products on ajio but money deducted nd order not placed then till two months money not received ..I could money afforts but money is not recieved please help me...

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Address: AJIO, Reliance Trends, Subham Solaitire, Antri Marg, Free Ganj, Ujjain, MP

Website: AJIO

I have returned (Self-Ship) on[protected], The products which I purchased on Ajio on[protected].
But upto now the refund isn't credited yet
Everytime I call them They aren't answering calls and when they answer they end up call In the middle of the conversation. Finally on[protected] they said your products reached and to warehouse and the Refund is Processed but till date the refund isn't yet credited
In the Ajio App...

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Where is my refund amount. How many days waiting for refund? I return the order August 14 still now not received refund amount and I complain in customer care service but they do not give me any solution about my problem....

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I ordered one shirt from Ajio which turned out to be big. The very next day I raised a request for exchange for a smaller size on the application. However later Ajio cancelled the exchange from their side without any prior or post intimation to me. Since then I have been following up with customer service over calls and emails for refund or exchange. They are fooling and cheating clients.
I request a compensation of atleast Rs.50000...

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Address: Rz26, netaji lane, surakhpur road Gopal nagar, nazafgarh

Hello...i placed a order on 24th of September this year, , after a week i received the products however the products i received were torn or defected ...so i made a exchange order ...which i have not received yet... neither i have received my refund amount. I have made several complaints atleast 5times. Which are not yet resolved.
Here is my order id and complaint no. COM[protected]...

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Address: 701, Aparna aura apartments, filmnagar, Hyderabad

Ordered items on 12th oct and cancelled immediately coz of delay delivery, till now there is no refund no body is giving reply to mails calls are like waste of time ….
Order Id- FL[protected] and FL[protected]
Total amount is 7600 and I share everything my bank statements and my bank account details
Hope you resolve this...

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Address: Ajio reliance online shopping application

They are not initiating refund amount of return of product. Return product is already pickup successfully from me but now they are not responding to me.
Please help me to get resolved my problem as they are Fraud and cheating with many like me.
They say to wait for days and days but never solve issue and say you have to wait if you want refund but does not give....

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Address: Anantnag

From three months I'm emailing them and calling them continuously just to place a return request for a product. But they don't respond. I've been hung up for months....

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Money got debited from credit card but order didnt got placed please do the neesful
[protected] this is my number....

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Address: RRI-TRENDS

I have requested items for return on 25 days ago. But till now doesn't picked up And in app the item i want to return if i tap on that item it is not opening. Instead of that it is not opening instead of that opening different product which i have in order history.. When my product is going to pick up?
Order ID: FL[protected]

Contact us; [protected]...

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Address: AJIO online shopping application, Sri Ganganagar, Rajasthan

I have returned my product back to Ajio as they deliver wrong product to me on 13th of November for which I have a return acknowledgement receipt and a confrmational text message as a proof. I had shared all this with Ajio also many times but they don't want to help me and don't wanted to initiate refund. Every time I call them they say to wait for 1 week for resolution but never work on it. From last one month I am trying to get my Issues...

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Address: 12A galaxy garden classic park Kuniyamuthur coimbatore

Where is my refund amount. How many days waiting for refund? I return the order October 17 still now not received refund amount to my bank account. They are say refund will be initiate November 01..now November 25 still now not received my refund amount
very very dissatisfied your service. I want my refund amount very quickly.

This is my Return ID RT48552306...

Airway Bill No. [protected]
br...

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I have ordered 4 items as part of OrderId #FL[protected] on 07/11/2021. and prepaid Rs 1300 for the same. I got a call from the delivery person(Xpressbees Delivery Partner) on 13/11/2021 and said he cannot deliver the order to my address and asked for my acknowledgement to return the product. And after some time I started getting the notifications on the Ajio app as order items got delivered to the customer. but till now, none of the 4 items...

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I ordered two items from Ajio with order ID: #FL[protected]
I received just one item from the two.
I didnt receive the RIO zip jacket but it shows delivered on the website. Both the items were supposed to be in the same packet but there was just one item that is -Teamspirit joggers.

I have raised the complaint as Ajio a couple of times but i havent received any proper response from the company.
I have been...

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I ordered shoes (Puma Rigel IDP) on Ajio on 11th Nov worth 1350 rupees, and paid partially i.e 731.25 rupees from ajio wallet and remaining amount of 618.75 is to be paid on delivery.They said it will be delivered within 5 days.
But it's been 14 days, I still didn't receive my shoes. I contacted customer care of ajio several times and asked about the delivery delay but there wasn't any clarification, So I asked to cancel my order and...

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