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ClearTrip Complaints & Reviews

www.cleartrip.com

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Updated: Oct 15, 2024

Complaints 3046

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2759

So far, so good. ClearTrip is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope ClearTrip will keep up the work and continue to help more customers with their concerns even better 🤝

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ClearTrip reviews & complaints page 16

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I tried to book a ticket from mumbai to lucknow through clear trip app on 17 sep 20. During payment my account was debited with 4350 but booking was not completed. It showed some error. I waited for 7 days as it generally takes 5-7 business days to refund. Now its one week and my money is still not credited to my account.
Account from which money debited is[protected] icici bank name ajay singh. Pls find the attachment of details....

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Amount got deducted but my tickets not booked...

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Hello, I booked a ticket 25th November 2021. It was unsuccessful yet money deducted. Please solve this issue before I lose my mind. I have to take another ticket again....

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My trip I'd is[protected] traveling from bahrain to Kolkata.. But my flight has been rescheduled from Dubai to Kolkata which affects my current travel itenary.. I have been continously trying tu be in touch with cleartrip but they were not responding by so far.. I want my problem to be resolved asap...

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Hi Team,

I wanted to cancel this ticket. Please help me to cancel this ticket.

Thanks & Regards,
Isbabul...

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Hello Sir,

It is impossible to get through to Clear trip, either on phone or mail.

Had booked 4 air tickets on Indigo for Bengaluru on your site, Cleartrip.
Needed bill for the same. Please share on this mail id i.e [protected]@gmail.com

Listed below are travel details:

Travel date from Mum - Bengaluru : 17th Aug 2021
Return travel date from Bengaluru - Mum: 20th...

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Trip ID [protected]. I had paid for ezcancel and was promised full refund as per the website. but i received a very low amount. details are as shown

the refund amount was only Rs. 4, 434 for Bangalore - Goa return booking (Trip ID [protected]). whereas i paid a total amount of Rs. 8, 264.00 during booking.

Thank you...

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Hi,
I tried to book a train ticket on cleartrip site (Trip ID[protected]. But the booking failed while moving to IRCTC site. The amount got deducted by cleartrip and still not reverted back to my account.

Please help me resolve this immediately...

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Address: Mumbai

Hi,
I tried to book hotel for me at Jaipur location by using HDFC credit card. I did the transaction twice on 18.11.2021 however found that my payment dot deducted without any confirmation for hotel booking with Vesta International. I called the hotel they are saying connect with Clear trip. In both cases trip ID is not generated but payment deducted.

Upon calling cleartrip call center they ask for trip ID which is...

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I am trying to contact cleartrip customer care number since 4 months and did not get any response for the same. I cancelled my flight dated 6th june 2021 from new Delhi to Newark (Ticket no.[protected].
Could you please initiate the refund as soon as possible.
Thank you

Email ID- siwach.[protected]@gmail.com...

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Trip ID[protected]

Dear Sir
I need clarifications on my buying airline tickets for me and my wife Girija Arunachalam on our trip to Chennai from Mumbai leaving Mumbai on 25 th Oct 2021 and returning from Chennai to Mumbai on 28 th Oct 2021. My Trip ID[protected]
I have attached my Credi Card Statement of Oct 2021.
I have attached Indigo explanation on my complaint.
According to the credit card...

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Address: India

Flight no-G9465
PNR: 68857150
Date Of Jouney- 19 November 2021
The ticket booked from cleartrip from Dammam to New Delhi (via-sharja) where meal was booked from Sharja to New Delhi on cost of Rs450.
But i didn't received any meal.Even on being asked for the meal, no airhostess entertained in the airbus.
Being pregnant it became tough and inconvenience journey.
The service provided by cleartrip in...

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I booked 2 Air India flight tickets from Mumbai to Visakhapatnam through Cleartrip by opting ezcancel. Journey date is 24 Nov. But due to some personal reasons I have cancelled on 17 Nov @ 7.30 hrs. There after I didn't receive any message from Cleartrip. Please send the latest status....

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My flight was cancelled last march 2020 stll my ticket was not refunded... the last update from them us they are just waiting for the approval from the airlines... its been a year and months now and still im waiting for my refund status. Please for your kind action

Trip ID:[protected]...

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Address: Rz 20C/12A, Street No-2, Main Sagar Pur

I booked my flight ticket from cleartrip, my money got debited from my Google Pay, amout of Rs 9916. My Name is Pankaj Chaudhary, My Contact No is [protected], My Email ID is - [protected]@gmail.com and Google Transaction ID is[protected], Timing & Date of Booking is 10.44PM, November 18, 2021...

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Website: www.cleartrip.com/contact

I booked a ticket from Muscat to Singapore in srilankan airways via Colombo.
As I got information from Singapore that I am not allowed to enter Singapore if I come from srilanka.
Despite of this clear trip is showing booking option in unapproved routes.

I cancelled my ticket within 3 hours after my booking.

First it showed refund wil be done on 31 st November. Then again it's automatically changed...

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Booked tickets from ccu to goi for 1st Nov, trip id [protected], PNR PWKDRD, for two adults.

I wanted to cancel the same before 72 hours (booked using EZcancel), but the site wasn't working called them up and asked them to cancel they said they cannot refund the full amount so asked them to change the dates, but they asked to contact the airlines directly, so I called Indigo and asked them to change the dates, which was changed...

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I had booked a ticket on March 2020. Ticket was cancelled due to the pandemic. Trip if no.[protected]. I have sent a lot of emails. And the last response iv got it the money will be credited. It's been more than a year and I need to know the status of refund before I take this futher....

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Don’t take any tickets through clear trip lot of travel agents are there because worst service, I took a ticket for travelling to india. Unfortunately I need to cancel my vacation I paid total 1180 aed. but after cancellation only 69aed only refund will come...

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Good day,

Please be informed that I booked ticket for my four employees. Since then, its cancelled due to corona. So from time to time, I keep following up to clear trip in regards to the status of bookings (you can investigate also using your system if how many times I called). Last October 2021, I called again your company to rebook the ticket for my employees who will comeback in the Philippines. And that time they told...

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