Claimed

ClearTrip Complaints & Reviews

www.cleartrip.com

1

Updated: Oct 15, 2024

Complaints 3046

Resolved

287

Unresolved

2759

So far, so good. ClearTrip is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope ClearTrip will keep up the work and continue to help more customers with their concerns even better 🤝

Complaints

Contacts

File a complaint to ClearTrip

Having problems with ClearTrip?

File a complaint and get it resolved by ClearTrip customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

ClearTrip

Recently resolved complaints

View all complaints

Refund request denied.

Cleartrip trip I'd / pnr not generated

Refund (Dubai to Jeddah)

Most useful reviews

ClearTrip looting Customers on broad daylight with false EZcancel advertising

Flight Ticket/Awaiting PNR unable to reach customer car

Cleartrip Tatkal scheme for booking flight tickets

Featured stories

Incorrect refund processed

Flight Tickets not confirmed even after payment is done

Fake hotel booking

ClearTrip reviews & complaints page 15

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

Address: Tilwari Road, Bhauwala Dehradun 248007

The Airline Air India rescheduled my flight the timing was colliding with another connecting flight. So I cancelled my ticket. bought another Air ticket from Spicejet from your portal.

Till today I have not received any refund nor any reply to my emails for the cancelled Air tickets.

Is there some way we can be contacted or any office of cleartrip exists in India so we can Reach them.

Kindly help...

Helpful

Found this helpful?

Write a comment

Address: No. 34, Suraj Ganga Software Park, Ground Floor, 1st Main, Jp Nagar 3rd Phase — 560078

I'm writing regarding the refund status of my flight with trip ID[protected]. The cancellation was done by the AIRLINES and informed to me by email. Every other airlines when a flight is cancelled by them does an IMMEDIATE refund, but with cleartrip I was asked to log in and claim my refund. At the time it said that I would receive a refund in 10 days, but it's been over 15 days since the cancellation and the Rs. 79, 433 I paid are still...

Helpful

Found this helpful?

Write a comment

Address: Kochi , Kerala

Dear Cleartrip,
1. I’m a serving Naval officer presently posted in Kochi, Kerela. Due to an inadvertent accident of mother of my subordinate sailor Neeraj Singh on 13 th Dec, I booked a Go first flight for him via cleartrip from Kochi to Bom G8 348 and BOM to Delhi G8 2315 ( trip ID[protected], PNR- A2IH6Y).

2. Upon booking the flight, the amount was deducted from my account, however confirmation of booking was...

Helpful

Found this helpful?

Write a comment

My friend was booking an air ticket, and under traveler details I had first written my own name, which he changed later on while booking his ticket. He changed the traveller name to his name, put in his email id and number, and paid the full amount for the ticket.

Guess what happens next, I get a confirmation mail from the airline itself with an air ticket in my name, while he gets a confirmation from cleartrip with a PNR ID...

Helpful

Found this helpful?

Write a comment

Website: www.cleartrip.com

I booked a hotel RNS Residency for Murudeshwar Karnataka from cleartrip website mobile app. 1 day before the trip When I tried to confirm my booking from the hotel they denied it. They said there is no booking with this name and even they don't take booking from cleartrip. I had to cancel my booking from cleartrip and use another website to book the hotel. Even money is refunded by Cleartrip but I would like you guys to look into the issue...

Helpful

Found this helpful?

Address: Panipat, Haryana

Dear Management
Pls note that my Trip I'd[protected] is shown by Cleartrip as unsuccessful but payment is debited from bank account Hdfc transaction I'd[protected] by bhim Upi.I have already raised complaint to bhim and they confirmed me that bank has successfully send payment to cleartrip.Pls see the attachment and do refund me the debited amount as soon as possible.
Rgrds
Champak...

Helpful

Found this helpful?

Write a comment

I had booked ticket from cleartrip.com. Trip ID:[protected], PNR no. D9DWVD (Jazeera Ariline). I have received an email from Jazeera Airline outlining saying, "Please note that your ticket will refund to travel agency where the booking was originally made, please refer to same office for any assistance." I am trying to forward this email at their customer care email id [protected]@cleartrip.com. However, I am not receiving any response...

Helpful

Found this helpful?

Write a comment

Address: Dubai

Not yet received refund amount and I was cancelled more than 35 days.

Booking reference.JT47VR

Trip id:[protected]...

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Address: Ajman

I want to follow up my refund...

Helpful

Found this helpful?

Write a comment

Website: www.cleartrip.com

Clear trip and British Airways cancelled one of my flights and now refusing to provide refund. TRIP ID:[protected]
PNR: LWGOTE

Ticket was booked for 23rd November Chennai to Toronto via London.
They cancelled my connecting flight from London to Toronto but the first flight from Chennai to London was not cancelled.

Since they cancelled my ticket about 2 weeks before my travel, I was confident they...

Helpful

Found this helpful?

Write a comment

Address: bannur puttur

Website: clear trip

Dear Sir,

Please be noted that i have made booking on dated 09dec 2021, time : 9.30pm, through clear trip portal for ticket purchase from bangalore to riyadh (saudi arabia) on dated 28 Dec 2021, unfortunately i have been charged amount of Rs 34, 789/-, but ticket was not issued to me, i have been sent message from clear trip for unsuccessful payment from bank but upon checking bank inform me payment is successful from their...

Helpful

Found this helpful?

Write a comment

I haven't received my refund of amount ₹6515/- for trip id[protected]
I had Booked my ticket on 04/12/2021...

Helpful

Found this helpful?

Write a comment

(Trip ID[protected],
Date- 3/12/21
Amount-26283
Please help me track the status of my refund from clear trip...

Helpful

Found this helpful?

Write a comment

Address: P.No.94 , Sri Chalmesha Nilaya, SanjayaGandhi Nagar

Website: cleartrip.com

I cancelled a flight from Bengaluru- Lucknow with a booking reference GH52JI on November 17th but still the refund amount has not been credited in my account. It is already updated in goibibo website and I also got a confirmation that the seat has been cancelled from goibibo. But in cleartrip the seat is still there. Resolve the issue ASAP...

Helpful

Found this helpful?

Write a comment

I hv booked the tkt wd cleartrip in flexi fare and changed the dates bcz I couldn't travel on the date and paid fare difference .and while changing I hv asked customer care agent if I change next time do I hv to pay for Changing fee which was informed I can change any no of time in a year without paying any changing fee .now when I am again Changing it cleartrip is asking me to pay for changing fee apart from fare difference. Pls advise what...

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

I have cancelled one ticket due to flight reschedule through indigo's website and it shows the money is refunded to cleartrip but the cleartrip has not refunded my money yet.My trip id is [protected]. and my pnr is LPNF2K...

Helpful

Found this helpful?

Write a comment

Website: cleartrip.com

For the trip id [protected], i have not received refund till now.

Hyderabad to tirupati

Travel date :27th nov

Received cancellation confirmation message on 24 th nov from clear trip.

verifying refund with airline is the status now showing, How many more months will take for refund....

Helpful

Found this helpful?

Write a comment

Address: Marina plaza 3501

Website: Cleartrip

Hi good evening i bought ticket in cleartrip dubai to islamabad and islamabad to dubai first they rescheduling the flight islamabad to dubai they change my date i agree for that one they after 2 days again they send me and email about rescheduling my flight again on December 10 to December 12 without any information first Before they reschedule i cgeck on pia the flight on December 10 its have but why they rescheduling my flight again i need...

Helpful

Found this helpful?

Write a comment

Hey
I booked a flight amounting to INR 3469 with trip ID[protected] on 29th Oct 2021
Amount was deducted immediately on the same day but I didn't got the flight booked and amount has not been remitted yet
Please help me...

Helpful

Found this helpful?

Write a comment

Dear team, sorry to say but your customer service is one of the worst in the world .. your app does not work for rescheduling so we need to call your customer care and after hour long waiting and call, they will say that they will revert back to me shortly and I am still waiting for the call …

I was so surprised that even in the today call where I mentioned to the executive that I had already called multiple times and let’s...

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

New Member Registration

The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.

Real Name
Country
City
Phone Number

Complete registration Skip this step and finish later

New Member Registration

Already a Consumer Complaints member? Log in now

Connect with

or
Username
E-mail
Password

New Member Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.

User Login

Not a member of Consumer Complaints? Register now.

Loading, please wait...

Your password has been sent to the specified email address. Log in

User Facebook Login

GDPR