Claimed

Delhivery Complaints & Reviews

www.delhivery.com

1

Updated: Mar 23, 2025

Complaints 3789

Resolved

516

Unresolved

3273

So far, so good. Delhivery is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Delhivery will keep up the work and continue to help more customers with their concerns even better 🤝

Complaints

Contacts

File a complaint to Delhivery

Having problems with Delhivery?

File a complaint and get it resolved by Delhivery customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Postal & Delivery Services

Delhivery

Recently resolved complaints

View all complaints

Incorrect status updated for return to shipper

Shipment delayed from past 3 days

Processing AWB number

Most useful reviews

Delhivery parcel is lost from Delhivery hub of Bilaspur-HR (Gurgaon)

Cancellation of my order

Featured stories

Didn't pickup the package from the senders address for delivering it to the delivery address

Delay in pickup. Losing money

Shipment delayed and completely unresponsive behavior by DELHIVERY

Delhivery reviews & complaints page 79

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

I ordered an expensive prepaid item from a company...2-3 days later, I got a notification from the company that the item would be delivered that day.
Same day I got a message about the item and a delivery code from 'Delhivery'.

Around 3:00 pm, I got a call from the 'Delhivery' delivery agent, checking for my address and informing me that the delivery will be handed over in 2 hours.
5 minutes later, I got a message...

Helpful

Found this helpful?

Write a comment

My parcel is from not recieved yet 10din pehle hi mujhe delivery boy ka call aaya tha par abhi tak mujhe parcel mila nahi ...jb maine uss delivery boy ko call kiya toh mera phone bhi nhi utha raha hai my AWB number is ([protected])...

Helpful

Found this helpful?

Write a comment

Article from ICICI NONSECURED (LOANS Letter), AWB[protected] addressed to Shashi Kant Jain, C/o L N Gupta, 231, Naya Ram Nagar, Orai-285001,
Not delivered to me, even I personally visited the delhivery courier centre Orai today.

Very poor service of delhivery.

My article to be delivered urgently.

My contact
[protected]
Email - [protected]@gmail.com...

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

I sent some important papers through Delivery on 19th Feb'22. Package is stuck at Bilaspur since 19th. After repeated follow up got one mail in response stating that package has not been received physically. No updates after that. There is no way to get in touch with Delivery except for mails None of the customer care numbers respond.
It is appalling to see the redressal mechanism at Delivery. I am worried about my package now....

Helpful

Found this helpful?

Write a comment

We have not received the parcel from Delhivery with the tracking no
[protected]. They did not call before or after delivery, not sure where the placed the package. This is really ridiculous, and we are not able to raise any ticket as well....

Helpful

Found this helpful?

Write a comment

Hi,
My shipment is not being delivered by Delhivery for the past 3 days. It says out for delivery then evening message comes saying not delivered.
The delivery person is also not calling me on my number
AWB:[protected]...

Helpful

Found this helpful?

Write a comment

Address: 4 Ellison Avenue, Naval Base, Willingdon island, Kochi

2 days ago a Delhivery agent had misbehaved with my daughter while delivering a shipment. The product was to be delivered on cash on delivery, he did not return the excess cash after taking the money and misbehaved with me and my daughter...

Helpful

Found this helpful?

Write a comment

Address: https://www.delhivery.com/

SHOPEE package with AWB [protected], delivery guy wasnt pickup the parcel yesterday and he didnt call me. evening he called me and asked me to give the parcel at office. i said to get the parcel from the delivery address and he refused and didnt picked up.
today also i received pickup schedule from delhivery and no one is come to pickup the parcel.
kindly take action such kind of irresponsible persons who is cheating the...

Helpful

Found this helpful?

Write a comment

Hello my parcel is missing whoes tracking id is[protected] please have a look to it...

Helpful

Found this helpful?

Write a comment

Address: Sector 14 Faridabad

Website: Www.Delhivery.com

+[protected]
This is the mobile no. Of Delhivery guy sitting at sector 14 Faridabad who is giving false commitments and information about table that he will make the delivery, he took advance and after 9 days he is not able to deliver the table from Gurgaon To Faridabad.
Please take this matter serious, he is doing fraud with clients by making false commitments and misleading clients....

Helpful

Found this helpful?

Write a comment

I was supposed to have received two parcels (AWB[protected] and[protected] on February 25, 2022. The delivery boy came to my address to deliver the product but said he might have forgotten to take the parcel and will deliver it the next day. I asked him if he forgot to bring both the parcels, he replied there was only one parcel (AWB[protected] and denied to have another parcel (AWB[protected] whereas I have received message...

Helpful

Found this helpful?

Write a comment

Address: hyderabad

Today is the promised date to deliver my shipment they not delivered and they esacping . after many mails they saying we will try to deliver within 48 working hours not 2days please take action they cheated me...

Helpful

Found this helpful?

Write a comment

Address: Nepanagar

I ordered a Samsung TV (order no. - [protected]) from their official website and it is a prepaid order, on 17 feb 2022, it reached my nearest hub on 20 feb 2022. Since then delivery executive did not attempt the delivery once or contacted even once. And updated the status of shipment as undelivered and attempted 3 times. It cost me 18440/-. Very irresponsible from delhivery. And there is no way to contact them either....

Helpful

Found this helpful?

Write a comment

The product from bewakoof.com has reached delhi on 22nd and it is going out for delivery each day from 22nd till 26th, but still is not delivered. No Number of assignee is given, refused by consignee was mentioned as the reason. I still don't have any clue on the package....

Helpful

Found this helpful?

Write a comment

Delhivery has disappointed us in delivery of medicines from Apollo 24/7. Tracking id[protected] has been not delivered and keeps showing in transit without updates since 19th....

Helpful

Found this helpful?

Write a comment

Address: Near Hkbn margoa balgavi highway ponda goa 403401

Hello sir I transport my bike goa to Chennai in Delhivery company they pick my bike 19/02/22 Saturday now 25/02/22 still didn’t not delivery my bike, the company worker talking very rude I have his number +[protected] please delivery my bike soon...

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

The order AWB [protected] was placed on 15th of Feband was supposed to be delivered on 21at of Feb the delivery agent falsely claimed that he tried to deliver the order and we didn't respond to him however the order delivery was re attempted and he claimed the same thing again, today dated 24th Feb the order was out for delivery again but we're not receiving any calls from the delivery agent's end hereby we request you to resolve this...

Helpful

Found this helpful?

Write a comment

Delhivery is the worst Logistics service. Faced multiple issues earlier as well for the shipment. Today, a parcel was supposed to be delivered with AWB[protected].
I haven't received any calls. However, delivery boy updated the status that I was not present at address. Faced this issue several times. Its such a pathetic service and should be shut down. No customer care number and no one is there to take responsibility of the customer...

Helpful

Found this helpful?

Write a comment

I have not received shipment and it's showing that order has been already delivered to me. It has been delivered to some other address. Please rectify this as soon as possible.
My tracking number is [protected]...

Helpful

Found this helpful?

Write a comment

Address: B-5/T-II/07, income tax quarters, himachal vihar, siliguri-734010

Sir/Madam

Ref:- AWB[protected]

My shipment was newly bought washing machine and the same was booked in your esteemed courier services in hazaribag branch.
My shipment was fully in right condition when booked. This can also be verified if you check your camera in the branch where the shipment booked.

When the shipment arrived at destination, I found that there is a hole in cartoon....

Helpful

Found this helpful?

Write a comment

New Member Registration

The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.

Real Name
Country
City
Phone Number

Complete registration Skip this step and finish later

New Member Registration

Already a Consumer Complaints member? Log in now

Connect with

or
Username
E-mail
Password

New Member Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.

User Login

Not a member of Consumer Complaints? Register now.

Loading, please wait...

Your password has been sent to the specified email address. Log in

User Facebook Login

GDPR