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Delhivery Complaints & Reviews

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Updated: Mar 23, 2025

Complaints 3789

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So far, so good. Delhivery is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Delhivery will keep up the work and continue to help more customers with their concerns even better 🤝

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Incorrect status updated for return to shipper

Shipment delayed from past 3 days

Processing AWB number

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Delhivery parcel is lost from Delhivery hub of Bilaspur-HR (Gurgaon)

Cancellation of my order

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Didn't pickup the package from the senders address for delivering it to the delivery address

Delay in pickup. Losing money

Shipment delayed and completely unresponsive behavior by DELHIVERY

Delhivery reviews & complaints page 89

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Delhivery's courier person picked up my order which was to be returned to Ajio but he dint give me any proof of the same and did not update the status as picked up anywhere. I spoke to him on a number I received on message, he said he will update it in sometime but he still did not update it. I tracked it on Delhivery's website, its been 4 days it still says pending for pickup. Due to this, the status is also not updated on Ajio's website...

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My order is being shipped via Delhivery and the shipment has been out for delivery on 31th but it never reached me got the reason that I did not pick up the calls which were actually never made since I never received any calls the shipment was out for delivery today also but no-one came and no calls no msgs
every day those deliver agents are out for delivery but no-one shows up & next day in the morning I get a message that no one...

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Product not delivered even after 14 days. Tracking id:[protected]. Estimated delivery date initially was 29 Dec, and it keeps changing every 2 days. Product is required for important need and need it delivered as soon as possible....

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Address: Mahwa

Your delivery centre Mahwa (321608) is not delivering my parcel with AWB no.[protected]
On enquiring they told me that because of size of parcel we can't deliver it. I requested them to get it deliver but they refused and updated wrong remark on delhivery that "Customer refused/cancelled the consignment", which is not true. The delivey boy never attempted the delivery so how can they reject delivery on their own.
I tried...

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Address: Gurgaon, India

AWB:[protected]DELHIVERY)
This Package Hasn't Been Delivered To The Destination The Package Seems To Have Reached The Final City But Is Still Not Out For Delivery. The Estimated Delivery Date Was 3 Dec 2022 And It Has Been Already Passed. Also, I Have Been Trying To Call The Customer Care Number But The Call Ends As Soon As I Start Calling Them. I Have Been Also Following With Them Through Email But No Response From Their Side....

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Hello
Here I want to let the company know that your pick-up courier boy BHARAT BHANU is Wort Employee Ever I have seen till know. He doesn't Know how to speak with customers and he always have issues on picking up the packages from my address Rohini. He always give excuses for picking up the packages.Other courier pickup Boy from delhivery doesn't have any issues But These BHARAT BHANU has always some excuses ready for not picking...

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My shipment AWB no.[protected] is still not delivered and wrongly have mentioned in their website we have tried but customer not responded, it's very disgusting and poor service by company. I do not want next time to use this company for courier services, no call centre, no support services very very very poor. Plz try to atleast deliver my shipment now...

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The order NLV[protected] is lying in transit for the past 2 weeks (since December 23im chennai).no response from the customer care.the consignment are live fruit plants.
For two weeks how the plants survive with out watering.The courier team is responsible for the delay in delivery so the plants if decayed then the courier company should refund the order amount to me....

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Address: Kolkata

I have paid a COD delivery with internet banking for RS 1499 with ref AWB [protected] on 04 January 2022 . I got the following message

Oops! Payment attempted through payment link for AWB [protected] failed. Any amount if debited from your account will get refunded within 4-7 business days - Delhivery

I paid the delivery agent with the cash. The debited amount is not credited back and on speaking to INDUSLND...

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Address: Plot 5, Sector 44, Gurugram, Haryana - 122002

My order no[protected] is being delayed for no reason. It has reached the nearest hub on 29th Dec and was expected to be delivered by 30th Dec but hasn't been delivered since then. The delivery doesn't call nor comes to my locality and instead updates fake infos like number not reachable, consignee unavailable, . If this issue isn't resolved by next 48 hours, I will have to resort to legal course against the timely delivery of item and...

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My package is reached to destination city(hyderabad), Its been more than 5 days. Status is continuously postponing to next day. There is no proper channel to connect with delhivery customer care. Only emails which is one way communication, For which they don't reply. I don't know, why fedex is passing orders to this incompetent delivery services. which do not know have a 2 way customer care support.

please be transparent and...

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Address: Muralinagar

My order was reached, my near hub at[protected], still not delivered my product, I am going near hub 2 time, he said tomorrow you product delivered, still not delivered, the delivery hub employees was not working any time playing...

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I haven't received my order [protected]
But on tracking it shows delivered I was hoping to recived it within 48hrs promised by delihevry but after so many messages and and emails no reply yet Customer care call not receiving my call...

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Address: Adeena mohan kottayi house24/241madathil thodi azchivattom mankavu kozhikode

Website: Delhivery

I'm from calicut which I had wasted my 3 days by going through one couriers my item recived at 1st and still in hold at your side please do needful help to despatch my courier, I not received your otp to share with them so they hold my parcel, I contacted with bank they said just share your ID card and get it, but at your side they not giving so pls do needful help AWB NO :[protected]...

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[protected] tracking I'd for the order placed. The date of delivery was 1 Jan and today is 4 Jan they are increasing dates continuously no update why it is delayed there is medicine in my package i take it regularly i need my package. No response from delhivery for such delay will they compensate for me .....

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I didn't get my item AWB is [protected] and its showing as delivered. I got the notification message that it will be delivered by 27th dec but didn't receive my package. Please deliver it soon. How you guy can do this blunder?...

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Address: Tezpur Medical College, Assam, Boy's Hostel

They don't come to deliver the parcel if there is one or two customer at Tezpur Medical College. They simply say customer declined to accept the parcel....

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Delhivery is such a worst courier company. They was supposed to delivered my product on 23rd and since then they are extending date to another day. Today is 3rd Jan 2022 and I didn't received it yet. They have such a worst service, they don't have proper mail or calling system to reach customer care. Delhivery hub is not so far from my home, hardly it is 4-5 km far. still they haven't delivered it....

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Address: Mumbai

I have booked the Delhivery Limited courier service on 28th Dec 2021 for a package of around 1.0 KG, from Mumbai to Surat, tracking id:[protected]. While booking the expected delivery date was 31st Dec 2021. The company has failed to deliver the package as of today (03 Jan 2022). The product is lying at their Surat office from 30th Dec 2021 (5 days) The company does not have any contact numbers to reach out and the number mentioned on...

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Address: Tinsukia, Assam

I had already made payment on three days ago but still no one came for pickup. Daily the status is showing "pickup will be done today" but in the evening the status changes to "shipper not available" without even letting me know. I have not even received call from them, neither are they receiving my call....

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