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Delhivery Complaints & Reviews

www.delhivery.com

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Updated: Mar 23, 2025

Complaints 3789

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516

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3273

So far, so good. Delhivery is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Delhivery will keep up the work and continue to help more customers with their concerns even better 🤝

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Incorrect status updated for return to shipper

Shipment delayed from past 3 days

Processing AWB number

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Delhivery parcel is lost from Delhivery hub of Bilaspur-HR (Gurgaon)

Cancellation of my order

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Didn't pickup the package from the senders address for delivering it to the delivery address

Delay in pickup. Losing money

Shipment delayed and completely unresponsive behavior by DELHIVERY

Delhivery reviews & complaints page 90

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Address: Eshwari Rice Mill, Tevarachetnalli, Shivamogga (Taluk & District)

I have ordered one Mobile phone on Amazon and the sent mobile phone is different so I replaced and the Delhivery boy has picked up the parcel but he misplaced it and sent to another address with another tracking ID. And they are telling please ask Amazon customer service for further information.

AWB number: [protected], Kindly update on the same....

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I have booked office picked medicine delivery on 28 th December 2021 at DELHIVERY online portal, They have promised that medicines will b delivered before 31 st December 2021, But today 02/01/2022 11.35 P.M. my courier still not delivered . This DELHIVERY people continuously saying since 31 st December 2021 that courier will b delivered within 24 hours but it’s more than 72 hours & consignee still not get delivery...

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Tracking id [protected]
They are cancelling/refusing without even contacting me please take some action against it and I need it deliver urgently....

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Address: Near Siddheshwar temple, Shirgaon, Walwa, Sangli 416313

Hello,
On 15th dec, I have ordered a top from meshoo. I live in Shirgaon, Walwa, Sangli. My pincode is 416313, but the delivery boy denied to oarcel doorstep.
They said to collect your parcel from Nagthane which is 6KM away from my house. I have paid for my delivery service.
I hope you will take action on my complaint as soon as possible. Thank you....

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The delhivery is showing continuously as the delhivery is rescheduled from 2 to 3 days. The tracking status ia not updated also.This ia really very unfair. It ia shoeing only delivery is rescheduled without any reason. The delivery is in bengaluru, and it is showing that the estimated delivery date as 2 jan 2022. How can this possible? The delhivery system is really slow. Really, disappointed from this slow and passive system of delhivery....

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Address: Nayagaon,port Blair, Andaman and Nicobar Islands

I'm leaving in Andaman and Nicobar Islands and everytime I order something delhivery use to get the service for delivery...and this courier service is worse... because my every parcel comes here at my place and it use to get returned ...I dnt know what they r thinking ABT themselves my 1 parcel is here in port Blair Aries I and now it started showing its.in hold. I know this hold will continue till many days and after that it will get returned...why...

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I ordered a frame which was coming through the delhivery service
And the time period that was provided to me was 5-10 days and now it’s more than 25 days and I haven’t got any parcel.

It was a birthday gift for my fiancée and I didn’t got it till now
They do have a customer care number which is invalid
They are not even updating the tracking since 24 December 2021.
They are not even solving...

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Hi, I have sent my parcel to India and now its with Delhivery facility hub in Noida. The Tracking number is [protected]. It is supposed to be reaching today before 10am to my parents house in Noida Sec -77, but till now it is showing the package is with delivery center in Noida. I wanted to know when the package will be delivered to sec 77 Prateek Wisteria in Noida..Call on [protected] URGENTLY!!...

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Website: delhivery.com

The delivery was supposed to be on 22nd december, but the tracking says it could not be attempted twice. i do not know why the courier individual is not contacting me after i receive the PIN. This has happened twice. I am leaving station tomorrow and I need the delivery ASAP....

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Address: N24-N34, S24-S34, Air Cargo Logistics Centre-II, Opposite Gate 6 Cargo Terminal, IGI Airport, New Delhi – 110037

Package with AWB[protected], booked on 9th from Pune to Aligarh via Pickrr. Reached Aligarh on 16th. But, marked return by Delhivery with reason " improper packing". No information provided to us as the customer. The package was properly packed in a heavy insulated styrofoam container. I shared the pictures of the package at the time of hand over to the delivery agent.

On repeated follow ups, Pickrr provided pictures of...

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Hie,

I am Diksha, I had placed an exchange order on Ajio, product delivery was happening via delhivery.

Delivery boy came and took exchange product and told me that he will deliver the product next day. But, now he is not picking up my call also not delivered my products yet. I want delhivery to take strict action and provide me my delivery

Here are the details

My contact no: [protected]br...

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I placed a return on www.adidas.co.in. The Delhivery guy refuse to pick up the return in first attempt. We placed the return again and the same person showed up for pick-up, this time he picked up the parcel.

He came back to my door after half an hour saying "Keep this item with you, I'll come back tomorrow for pick-up". We refused to take it back.

There is no update on where my product is right now and the Delhivery...

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Address: Bangalore

Hi Team,

The Item is already reached to destination place. But still in portal showing the below message.

We're sorry your shipment is delayed.
We are experiencing delays due to airline capacity constraints. You will be experiencing a slight delay in delivery. We regret the inconvenience.

Kindly check and delivery the product. It suppose to deliver by 28-Dec-2021 but still not delivered....

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My order has not reached yet it's been 10days my ordr is not received delivery boy is not calling. And simply cancelling the order ....

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We created a shipment on 13 dec and it was supposed to be delivered by 19 dec but then it was delayed and new estimate delivery date was 22 dec but now it’s 30 dec. They haven’t delivered the product yet. We paid ₹1816 shipment fees. Now who will take responsibility if customer declines the order most probably it’s gonna be rejected now. Who will bear the RTO chatges and shipment charges? The package is in Chennai since 12 days or...

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Address: Plot 5, Sector 44, Gurugram, Haryana - 122002

Hi,

I am Abhishek Gupta booked a shipment on 5th Dec 2021 from delhivery.com to Nagaland from Kolkata tracking no.[protected]. I have raised multiple complaints through mail but no one is replying every time they are saying shipment is untraceable kindly wait for 48hrs 25days already crossed and it was having Christmas caps.
Package value is around Rs.5000 need full refund....

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Address: Gayathri Lakefront, Sy. No 118, 3rd Floor, Outer Ring Rd, Hebbal

AWB: [protected] ; My consignment suppose to be delivered by 27/12/2021. but still not delivered. Item reached to Bangalore hub. But not getting delivered. There is no update. Raised Queries but no response. Customer care no. never get connected....

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This company is secretive about providing contact numbers for their customer service. Emails are either responded with a "we apologize for your frustration" or not responded to at all.
Delivery dates aren't met. Tracking system is bogus and deceptive false information is posted instead of factual. Packages lying at final destination for 4 days remain undelivered and every day the "estimated delivery" changes....

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Address: Jains Sudarsana Apartments, 4th block, FF, Madambakam main road Rajkillpakam, 600073

The delivery man has misbehaved with me and didnot deliver my order to my flat.
My order AWB number[protected]....

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Inordinate delay in delivery the consignment. Repeated calls to staff go unattended. Haven't seen a worse courier - not sure why people choose Delhivery. Had a horrible experience - package was in delivery center for 10+ days - once in August and this is repeating in December now....

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