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Ecom Express Complaints & Reviews

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Updated: Mar 11, 2025
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Ecom Express reviews & complaints page 13

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K
Kavya Mirajkar
May 31, 2023
Jun 2, 2023
This thread was updated on Jun 2, 2023
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I am complaining on worst delivery and ignorance of customers concern

Address: Bangalore
Website: E com express and Max Fashion

Parcel not delivered from May 18th till date ie May 31st 2023 worth INR 2265...
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K
kunwar brar
May 27, 2023
May 30, 2023
This thread was updated on May 30, 2023
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Return pickup Failed

Address: 25 F, kesrisinghpur, sri ganganagar, Rajasthan

I order a phone cover and it was bigger then. My phone so i return it 3 days back
But today i got the message - Dear Customer, Your return pick up D6ZkM5pfRRMA of EGOTUDE Silicone S.. failed. Click https://ecxp.in/?q=[protected] for a reattempt - Ecom Express.
What is this like in amazon there was written that the product is 7 days returnable and now they are saying this to me and when i click the link, it says cannot open the...
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K
kuleen singh
May 27, 2023
May 30, 2023
This thread was updated on May 30, 2023
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Not received

I had ordered a pair of shoes from ajio and it was said to be delievered on 25 may 2023 but its 27 may and the order still show in transit i am getting mad at this and theres no helpline...
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S
Sundarbindu
May 27, 2023
May 30, 2023
This thread was updated on May 30, 2023
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Product not received but status is showing as delivered

I ordered a product in meesho. Tracking ID is [protected]. I did not receive the product but the status is showing as delivered on 23 May 2023. Delivery partner is Ecom express. Please kindly check and assist....
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V
Vl@#£
from Chennai, Tamil Nadu
May 27, 2023
Resolved
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Still haven't received my order past my expected delivery date

My estimated delivery date is 26th May. It has already been 27th May. The status in the tracking portal shows in transit Bengaluru since 23rd May. They don't have a proper number to reach out or a proper location to reach. Other courier services deliver the same product within 3 days. The worst courier experience ever. Now I have no idea where my parcel is what has happened to it nothing. Even if they walk they would've reached Chennai by...
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V
Vl@#£
from Chennai, Tamil Nadu
May 27, 2023
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Still haven't received my order

My estimated delivery date is 26th May. It has already been 27th May. The status in the tracking portal shows in transit Bengaluru since 23rd May. They don't have a proper number to reach out or a proper location to reach. Other courier services deliver the same product within 3 days. The worst courier experience ever. Now I have no idea where my parcel is what has happened to it nothing. Even if they walk they would've reached Chennai by...
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A
Aliya Zaidi
May 26, 2023
May 28, 2023
This thread was updated on May 28, 2023
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No Delivery and Delivery person said he did not work in Ecom

Address: Muzaffarnagar

Order ID:[protected]
Delivery ID/Tracking No: [protected]

Product: Redmi Note 12 Pro 5G Stardust Purple 6GB+128GB and Redmi Earphones Black

My order was showing out of delivery and still it is not delivered. Its been 3 days.

I cannot contact the carrier as I dont have number. Also, the delivery person number I received on sms is wrong. When i called on that number he told he didnt work...
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T
Thilak14
May 26, 2023
May 28, 2023
This thread was updated on May 28, 2023
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Return status not updating: order ID 16848186133541103371 (AWB: 5708928582)

Address: Bangalore, Karnataka

This complaint is regarding the return pickup for order ID[protected] (AWB: [protected]). The return pickup was completed on 24 May 2023, but the status in the portal is still showing as "Reverse Pickup Not Completed."

Ecom express is no responding eve after sending email to [protected]@ecomexpress.in and they have no other way to communicate with customer care...
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K
Kavya barki
May 25, 2023
May 28, 2023
This thread was updated on May 28, 2023
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I didn't received my order

Address: D Mart devanahalli trends opposit vijipoora signal devanahalli-562110

My order was showing out of delivery 22/05/2023 and I have not received it. Now status is showing as not undelivered....
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S
sunilaggarwals@gmail.com
May 25, 2023
May 28, 2023
This thread was updated on May 28, 2023
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Pickup person bad behaviour

Address: House no 5 Patel nagar gugaon

Person behaviour is very bad
Person not come at our shop
And shouting...
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K
Kp@n
May 25, 2023
May 25, 2023
This thread was updated on May 25, 2023
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No delivery till now

AWB : [protected] the delivery was scheduled to be done on 24th may. They neither deliver it nor updated the status about the next expected date. It's 25 th may already, still they are showing expected date is 24th May. I never face such horrible situation when it comes to courier sercice. Other companies like ekart or delhivery at least have some courtesy to inform their valuable customers in case of not being on time. Ecom...
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A
Aliya Zaidi
May 24, 2023
May 24, 2023
This thread was updated on May 24, 2023
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Cannot contact the delivery person

Order ID:[protected]
Delivery ID: [protected]

Product: Redmi Note 12 Pro 5G Stardust Purple 6GB+128GB and Redmi Earphones Black

My order was showing out of delivery and today I have not received it. Now status is showing as not delivered.
Also I received a mail - "YOUR PACKAGE HAS A DELIVERY EXCEPTION
Hi, your package has a delivery exception. Please contact the carrier at the earliest...
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A
Aliya Zaidi
May 24, 2023
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Customer Care Not Responding and Product Not Delivered

Address: Muzaffarnagar 251001
Website: ecom express

Hi,

Order ID:[protected]
Delivery ID: [protected]

Product: Redmi Note 12 Pro 5G Stardust Purple 6GB+128GB and Redmi Earphones Black

My order was showing out of delivery and today I have not received it. Now status is showing as not delivered.
Also I received a mail - "YOUR PACKAGE HAS A DELIVERY EXCEPTION
Hi, your package has a delivery exception. Please contact the carrier...
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M
Ms.KrishnaP
May 23, 2023
May 25, 2023
This thread was updated on May 25, 2023
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Disappointing service, no number to talk with

Website: Ecom express

AWB no- [protected]
It was supposed to be delivered on[protected] from allahabad to kolkata. Since 19th may it is stuck in the same position in UP. This courier was urgent before my exam. It has books within it. Why they promised such date what they cant keep! How can I manage to do all the things before my exams without the books! Totally disappointing. Will never trust ecom express from now....
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S
Samyuktha.T
May 23, 2023
Resolved
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Did not receive my order yet

I did not receive my order nor any updates about my order. The delivery date for my order was yesterday (22/05/2023) but I did not receive it. Kindly deliver my order as soon as possible. And kindly update about my order. Ecom express customer care is not replying to any of my queries, I even tried to call. My order id: 192988
Ecom tracking number:[protected]...
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P
Pratigy tanwar
from Rehti, Madhya Pradesh
May 22, 2023
May 24, 2023
This thread was updated on May 24, 2023
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My shipment delivery is showing OFD lock applied

Address: Village Malibayan teh. Rehti block Budhni dis. Sehore

Dear
Sir/madam

My fireboltt supernova watch order I'd[protected] is still undelivered, Please deliver my order as soon as possible

My shipment from courier company EcomExpress with tracking I'd - [protected] is showing OFD lock, please solve it!...
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S
Sonal Krishna
May 22, 2023
May 28, 2023
This thread was updated on May 28, 2023
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Products said to be delivered on 20/05/2023 did not arrive.. Products arrived at delivery center on 17/05/2023. no updates from dc

I had ordered the shirts from Ajio...the delivery was via ecom express. But the items that were said to arrive on 18/05/2023 have not arrived yet..when looking at the track, the date has changed...it was given that it will be delivered on 20/05/2023..but it has not been received yet..not only that, but on 17/05/2023 Kannur There is no information about the products that arrived at the delivery center.. There is no update from the delivery...
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S
Shraddha@K@Patel
from Ahmedabad, Gujarat
May 20, 2023
May 22, 2023
This thread was updated on May 22, 2023
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Delivery not received yet

Website: Ecom express

I kindly request Ecom Express to deliver my PW modules as soon as possible. When I called on customercare number they just disconnect my call and on tracking site also it is showing undelivered, no delivery boy has soon contacted me about my books delivery and just updated my books delivery status as undelivered. From last 2-3 days ecom express sms that delivery today but no delivery boy comes. Sorry to say but Ecom express service is not...
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K
KhushiP
from Bhiwadi, Rajasthan
May 19, 2023
May 22, 2023
This thread was updated on May 22, 2023
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Order not getting delivered

Hi
I placed an order from reliance jewels on 22nd arpil.
My AWB number is [protected]. On tracking it on the website i see that the order is in transit since May 1, 2023
.
On contacting the customer care number the IVR replies that products is expected to be delivered by 28th April, 2023 even though it is alreasy 19th May.

There is no update nothing just poor service on your part...
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G
Greeshma G
May 19, 2023
May 22, 2023
This thread was updated on May 22, 2023
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Delivery status not updating

I have ordered a product from bonkers corner on 11 may. the estimated delivery was on 17 may. it was not delivered on time. and current current status of the product is also not showing in the site. it is showing 346 unable to connect in Coimbatore cja for the last four daysm what is the current status?...
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