Submit a Complaint
Claimed

Ecom Express Complaints & Reviews

www.ecomexpress.in
1.8
Updated: Mar 11, 2025
Complaints 6459
Resolved
1266
Unresolved
5193
So far, so good. Ecom Express is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Ecom Express will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to Ecom Express

Having problems with Ecom Express?

File a complaint and get it resolved by Ecom Express customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Clothing, Shoes & Accessories
Ecom Express

Recently resolved complaints

View all complaints

Most useful reviews

415
Order return and refund
194
cancel an order
237
ofd lock applied

Featured stories

No delivery till now
Package still at delivery center after 7 days
Delivery delay Hyderabad recurring issue

Ecom Express reviews & complaints page 16

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Ankit 420
from Jaipur, Rajasthan
Apr 21, 2023
Apr 22, 2023
This thread was updated on Apr 22, 2023
Report
Copy

Delivery boy bad behaviour 4

The delivery boy refused to diliver order at my adress and disconnect call when i call him
Tracking I'd : [protected]...
Helpful
Found this helpful?
1 Comment
Report
Copy
A
Anirudha Nag
Apr 21, 2023
Apr 22, 2023
This thread was updated on Apr 22, 2023
Report
Copy

Cancellation of return courier of amazon by ecom

I have a return of amazon but for the second time Ecom have cancel it they always give excuses of size dimensions saying that it is big whereas it was delivered by them only i am fed up with this please take action against it I want my return...
Helpful
Found this helpful?
1 Comment
Report
Copy
B
Bhagwan001
from Hoshiarpur, Punjab
Apr 20, 2023
Apr 21, 2023
This thread was updated on Apr 21, 2023
Resolved
Report
Copy
Resolved

Delivery partner is not delivering the parcel

I have ordered a book from meesho and the delivery person is not answering the calls. The supervisor is talking rudely and not giving exact delivery time. This is totally mental torcher....
Helpful
Found this helpful?
1 Comment
Report
Copy
S
Shema95
Apr 20, 2023
Apr 26, 2023
This thread was updated on Apr 26, 2023
Report
Copy

Delayed delivery , no updates

AWB number : [protected]
AWB number : [protected]
AWB number : [protected]

There has been no update for these orders in last few days, no one responds from customer care, IVR is useless as well. I have sent email as well over a week ago no response there as well.
These are wedding and honeymoon gifts that I need urgently, kindly update as soon as possible....
Helpful
Found this helpful?
2 Comments
Report
Copy
K
ketkumar
Apr 19, 2023
Apr 22, 2023
This thread was updated on Apr 22, 2023
Report
Copy

Product pickup successful but not updated

Address: Loco bazar patherdih
Website: Ecomexpress.com

I ordered Adcom 6D slim wireless mouse green color through meesho whose order number was[protected], price was Rs.478, but due to the product being defective, I requested its return, which was picked up on 19/04/23 through Ecom express Hua pickup tracking number [protected] and I have received receive sleep, but Ecom express has not updated my pickup till now, which is fraud with the customer, please update my pickup, otherwise I will file...
Helpful
Found this helpful?
1 Comment
Report
Copy
H
Hashima
from ajmer, Rajasthan
Apr 19, 2023
Apr 20, 2023
This thread was updated on Apr 20, 2023
Report
Copy

Delivery agent not doing delivery

Address: Ajmer

Prem pureswani is the delievery guy who is not doing delievery of packet and the packet enter in my city is 3 days ago and not yet delievered i call the delievery agent daily and he say that he will delievery it today positovely but daily he fail and i am gaining lost i odered books to boost my knowledge for exam but he wasted my 3 days and he is also not picking up the call...
Helpful
Found this helpful?
2 Comments
Report
Copy
A
aarushi1417
from Chennai, Tamil Nadu
Apr 19, 2023
Apr 20, 2023
This thread was updated on Apr 20, 2023
Report
Copy

Return not picked up twice

I am writing to you may be 5th or 6th time for pickup of my order. My earlier AWB no was [protected] which did not get picked up rather without coming to my place the pickup executive will send pickup cancellation code (even when I have not requested cancellation). This happened again for the second time in a row, my reverse pickup got re-arranged and this time my AWB no is [protected], again no body came to pick my order today rather I received...
Helpful
Found this helpful?
1 Comment
Report
Copy
S
Sonianurag
from KHAGARIA, Bihar
Apr 19, 2023
Apr 20, 2023
This thread was updated on Apr 20, 2023
Report
Copy

No updates on my order, stuck in "in transit"

I had ordered my books from PHYSICSWALLAH. The last update was on 15/04/23 'in transit'. It's been 4 days since it's stuck in 'in transit. I have tried calling the customer care but was always a recorded message. Please resolve this issue ASAP!...
Helpful
Found this helpful?
1 Comment
Report
Copy
S
Siva mansi
from Chennai, Tamil Nadu
Apr 18, 2023
Apr 20, 2023
This thread was updated on Apr 20, 2023
Report
Copy

Package torn and product stolen

Address: Chennai

My package from meesho has been opened and the kurti i ordered was stolen and replaced with an used saree which is not even washed. Literally it seems to be they remove their worn saree and packed. Package front side was torn and pasted with tape. As elder get this from delivery person, he dint notice and opened. No one even like to touch the saree. That much nasty...
Helpful
Found this helpful?
1 Comment
Report
Copy
K
Kajal kushwah
from Delhi, Delhi
Apr 18, 2023
Apr 20, 2023
This thread was updated on Apr 20, 2023
Report
Copy

Cheap product

Address: Narsingpur road MP

Dear team, you sent me wrong and cheap product I ordered blue earpods but you delivered white cheap earpods which are not working so please return my money as soon as possible...
Helpful
Found this helpful?
1 Comment
Report
Copy
K
Kajal kushwah
from Delhi, Delhi
Apr 18, 2023
Report
Copy

Wrong and bad product

Address: Near sankar temple nursinghpur road MP 470004

Dear team
Aapne galat parcel deliver kiya hai mene blue color ki earbuds order ki thi aapne white color ki aur ghatiya quality ki earbuds di hai ab mujhe apne paise return chahiye please jald se jald help kare
Return id [protected]...
Helpful
Found this helpful?
Write a comment
Report
Copy
1
1994praveen
Apr 18, 2023
Apr 20, 2023
This thread was updated on Apr 20, 2023
Report
Copy

Item not received

My AWB Number is [protected] & [protected] I have ordered a product in Meesho, which is shipped through Ecom express and sunday it was shown delivered in the website. But I didn't not received the product and nobody has delivered it ... I have raised the complaint too but none of them are responding..The product has been shown delivered in the website, but I has not received yet. They are not attending my calls too...
Helpful
Found this helpful?
1 Comment
Report
Copy
H
Hudaad
from Srinagar, Jammu and Kashmir
Apr 18, 2023
Apr 20, 2023
This thread was updated on Apr 20, 2023
Report
Copy

Tracking I'd incorrect problem

Address: Jawahar Nagar, Srinagar Kashmir, Srinagar, Jammu and Kashmir

I have an order from nykaa fashion that was meant to be delivered by 17th April 2023 but it was delayed. When I tried to track it down from your website. It shows invalid AWB number. But when I rechecked the number it was correct. I don't know what is the problem but I want my order to be delivered by or before 20th APRIL 2023 otherwise it is not of any use to me. Hope you will understand my problem and sort it out as quickly as you can.br...
Helpful
Found this helpful?
1 Comment
Report
Copy
B
bhar4321
Apr 18, 2023
Apr 20, 2023
This thread was updated on Apr 20, 2023
Report
Copy

My Package Has not Yet Reached My Location Since 5 Days , Deliver it to me Today Itself

Sir/Mam, My Shipment AWB NUMBER : [protected] Has not Yet Reached My Location Since 5 Days ...So, Kindly Speed Up My Package and Deliver it to me as Soon as Possible without any Delays .. Since it is really Urgent....
Helpful
Found this helpful?
1 Comment
Report
Copy
H
Harsh__
from Indore, Madhya Pradesh
Apr 17, 2023
Apr 20, 2023
This thread was updated on Apr 20, 2023
Resolved
Report
Copy
Resolved

Pw modules

Address: Pithampur sector -3
Website: Ecomexpress.in

I have ordered modules form physics wallah its been about 5 days they are just averting the delivery first two days with technical fault they didn't registered my number for contacting delivery man, then 3rd day as i got number of delivery man firstly he said he have my order and he is coming but after a hour he refused and said he didn't have my package with him and he will deliver it next day then as i called him next day he said he is...
Helpful
2 other people found this review helpful
2 found this helpful
2 Comments
Report
Copy
K
Kuldeep Naik
Apr 17, 2023
Apr 18, 2023
This thread was updated on Apr 18, 2023
Report
Copy

Delivery

Dear sir/mam, my order, Arriving Today : Your order from VANDANA TOOLS containing KANSYA FOOT MASSAGER will be delivered by Ecom Express delivery executive . Please keep the cash amount of Rs.2600.00 ready. Track your order https://shprkt.in/MJZ8Rg5nlhUD?t=26fd1. -Shiprocket...Your courier boy can't delivery on this location.please tell me reason...
Helpful
Found this helpful?
1 Comment
Report
Copy
T
tarunff2@gmail.com
Apr 17, 2023
Apr 17, 2023
This thread was updated on Apr 17, 2023
Report
Copy

The order

I have order from a shopping portal but it refuses to decline it. So please kindly cancel my order. My AWB number is - [protected]
I am out of station also. So can't able to accept it. If you cancel the order I will be highly obliged to you...
Helpful
Found this helpful?
1 Comment
Report
Copy
N
Netik veerwal
Apr 16, 2023
Apr 17, 2023
This thread was updated on Apr 17, 2023
Report
Copy

Please cancel my order and refused immediately

Dear sir,

Sir My name is Netik veerwal and I ordered a Fire Bolt Invincible Plus order on 4 april due to some reason I do not want this product because this product is bad service so please cancel my order and Ecom express courier boy doesn't cancel my order they say I am not able to cancel and refused your order. Why Ecom express courier boy is not cancel and refused my order. Other courier services such as bluedart, delivery...
Helpful
Found this helpful?
Write a comment
Report
Copy
N
Netik veerwal
Apr 15, 2023
May 1, 2024
This thread was updated on May 1, 2024
Report
Copy

Please cancel my order and return it immediately

Dear sir,

Sir My name is Netik veerwal and I ordered a Fire Bolt Invincible Plus order on 4 april due to some reason I do not want this product because this product is bad service so please cancel my order and Ecom express courier boy doesn't cancel my order they say I am not able to cancel your order. So please cancel my order immediately Please cancel my order and return it as soon as possible so that my refund process...
Helpful
Found this helpful?
1 Comment
Report
Copy
K
Kumuthavalli T
Apr 15, 2023
May 1, 2024
This thread was updated on May 1, 2024
Report
Copy

The product has been shown delivered in the website, but I has not received yet. They are not attending my calls too

I have ordered a product in Amazon, which is shipped through Ecom express and yesterday it was shown delivered in the website. But I didn't not received the product and nobody has delivered it ... I have raised the complaint too but none of them are responding.....
Helpful
Found this helpful?
1 Comment
Report
Copy

Related businesses

Vefro
1
(84)
LivaStar / Backlift Technologies
1.2
(13)
AKR Express
1.5
(54)