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Ecom Express Complaints & Reviews

www.ecomexpress.in
1.8
Updated: Mar 11, 2025
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Ecom Express reviews & complaints page 12

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V
Vasu9837
from MUZAFFARNAGAR, Uttar Pradesh
Jun 30, 2023
Jul 3, 2023
This thread was updated on Jul 3, 2023
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Physics wallah books yakeen

My delivery date has gone... now its 3days late what will i do now..
Where should i do my refund now...
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K
KanchanDwi
Jun 27, 2023
Resolved
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Order undelivered by Ecom

My order through Ecom express parented with Ajio has not been delivered from more than a week now. No attempt was made by the delivery driver to connect and get my item delivered and just updated the order status as undelivered saying attempt was made. The worst courier service in Bangalore till date. Tried connecting with customer support from Ecom express and no one responded for the email or query posted through their website. AWB Number...
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H
hiteshpatel.associates@gmail.com
Jun 27, 2023
Jun 28, 2023
This thread was updated on Jun 28, 2023
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Tracking it is showing delivered, but no person came for delivery

Address: VAPI

Delivery was picked up on 23/06/2023, but not delivered till date, today i checked my message, it was showing for OTP for CANCEL delivery, i have not iniaited any cancel delivery option from my side, now the tracking system shows the message undelivered, HOW COME ????????...
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K
Karnati anusha
from Hyderabad, Andhra Pradesh
Jun 25, 2023
Jul 9, 2023
This thread was updated on Jul 9, 2023
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Late delivery despite 12 days

We have ordered on sg on 14/6/2023, ecom got the order in 14th or 15th, and now it is 25/6/2023, it has been thrice the amount of days sg promised to deliver the product in, and whenever we called customer care they said attempt to deliver will be made tomorrow and when we called the next day they always said sorry sir attempt has not been made tomorrow we will guarantee make attempt. Ecom guarantees a maximum three day delivery but it has...
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N
Nikitaaaa
Jun 21, 2023
Jun 22, 2023
This thread was updated on Jun 22, 2023
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Cancel my order and return it to the source

I want to cancel my order and have selected the same option on the respective site but the return / cancellation has not been initiated. It shows OFD applied on the track my order page. Kindly cancel my order as I don’t want the product anymore and boost the return process.
Tracking id: [protected]...
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S
Soumyajeet Pal
Jun 20, 2023
Jun 22, 2023
This thread was updated on Jun 22, 2023
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Permanent cancellation of order delivery and send back the consignment to its origin.

I had placed an order on 11th June, 2023 but hours later I had changed my mind and had requested for cancellation of my order but I was informed that as the package was already handed over to the courier service (Ecom Express, Tracking No.- [protected]) for the delivery process and hence their support team couldn't cancel the order from their end.
Therefore, to attempt a successful cancellation of the order, I was informed from their...
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R
richirich22
Jun 19, 2023
Jun 21, 2023
This thread was updated on Jun 21, 2023
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Enquiry

I want to cancel the order as I have entered the wrong delivery address and I will not be available at the given address. My parcel airway bill number is [protected]...
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S
Sidhartha03
Jun 17, 2023
Jun 19, 2023
This thread was updated on Jun 19, 2023
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AJIO order in transit at Hyderabad

Address: Hyderabad

I placed my order in AJIO on 4th june and the order was supposed tondeliver by 12th june, but it was delayed and still by today 17th june it was not delivered. It is showing in transit at Hyderabad for the past 6 days and not moving further. Please have a look at the screenshot attached to find the order details as well as the status till now and make the delivery fast asap. Thank you....
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J
Jasika Sharma
Jun 16, 2023
Jun 19, 2023
This thread was updated on Jun 19, 2023
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Temperature control hair straightener

Address: Vishunpur pakri IOC Road sipara patna gas godown near sarkari school

Please return this product and refund my money...
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U
uttam.patil
from SANGLI, Maharashtra
Jun 16, 2023
Jun 16, 2023
This thread was updated on Jun 16, 2023
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Product Stuck in Waleyar

Hi, my AWB number is [protected], it's a return package to Gandhipuram,
Coimbatore. I don't understand why this parcel is stuck in Waleyar Hub since 13 June 2023 and for what purpose. Can this be shipped asap. Please take some necessary actions. This is really frustrating.....
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A
Aslamlakhani
Jun 15, 2023
Jun 16, 2023
This thread was updated on Jun 16, 2023
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Not pick up my parcel at my door stape

Address: bhavngar

Mera revers pick up karne mere door pe nahi aa raha muje bol raha he dene aan e ke liye awb no [protected] mo no[protected] call me aslam lakhani my name pick agent name pratik chavda pls help me...
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G
Gopal7489
Jun 14, 2023
Jun 16, 2023
This thread was updated on Jun 16, 2023
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My product not pick-up by delivery boy.

Address: Kurchaniya mohalla ward no 15

My product not pick-up by delivery boy. Please help me and pickup my product. My contact number [protected]...
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S
Sageer11
Jun 11, 2023
Jun 13, 2023
This thread was updated on Jun 13, 2023
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Multiple times delivery failed without attempt delivery

Address: Ecom express courier

Against this tracking no.[protected] is not delivered at md yaqube Village rewari Ali bakas purwa Colonelganj dist gonda 271502 because of non delivery of item without attempt the delivery
So I request you to kindly delivery the item as soon as possible and take legal action against courier boy
Alternative mobile number [protected]...
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V
vikaskaliya7@gmail.com
Jun 11, 2023
Jun 12, 2023
This thread was updated on Jun 12, 2023
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Not update return product

Circle ad set
Tracking Id [protected]...
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J
jyoti2212
from Bhubaneswar, Odisha
Jun 6, 2023
Jun 8, 2023
This thread was updated on Jun 8, 2023
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KYC of IDFC First Bank

Address: Bhubaneswar, Odisha

I had my KYC via Ecom Express scheduled for today. But when the guy came, the machine was not working. Now I am a day behind schedule. I need the KYC done for my credit card to reach me for my international travel. Please reschedule it for tomorrow. My ref no. id 9278....
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T
trz
Jun 4, 2023
Jun 11, 2023
This thread was updated on Jun 11, 2023
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Resolved

Product can't deliver

Sir,
My order is study material for exam so it is very much of essential for me its expected delivery date 3 june but today 4 june 4:40 PM there is not delivery and also not customer support so main complain for customer support not any contact to customer care means there is a number for customer care but when i call into them they not accepting my tracking id say s its wrong in the website of ecom express give all information tracking...
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D
Dainy Jose
Jun 3, 2023
Jun 11, 2023
This thread was updated on Jun 11, 2023
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Still haven't received my order on my expected delivery date.

Hai sir,
Still haven't received my order past my expected delivery date.
My estimated delivery date is 30th May. It has already been 3rd June. The status in the tracking portal shows product reached at the local branch on 25th may. They don't have a proper number to reach out or a proper location to reach. Other courier services deliver the same product within 3 days. The worst courier experience ever....
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M
munju
from Gannavaram, Andhra Pradesh
Jun 2, 2023
Jun 5, 2023
This thread was updated on Jun 5, 2023
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Bad delivery boy behavior and product not received

I ordered the Ajio product with order I'd: #FN[protected] WITH AWB NO: [protected].I requested the delivery boy to cancel the order from morning 10 am to evening 6 pm

He didn't cancel the order instead of that i got message that my product was delivered but I don't receive my product.

I have a clear-cut point.
I don't tell the delivery OTP but how the product got delivered, for whom it got delivered.br...
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A
All Aloevera Items
Jun 1, 2023
Jun 2, 2023
This thread was updated on Jun 2, 2023
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I want to Refund My parcel

Address: Sanichri bazaar, Near Kuchaikote bihar

Wrong Item Received...
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A
arun.sharma815@gmail.com
May 31, 2023
Jun 5, 2023
This thread was updated on Jun 5, 2023
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Package not receive till now.

Address: MUZAFFARNAGAR,UTTAR PRADESH

Dear team as per your record my package reached on your destination HUB Muzaffarnagar on 28/05/2023 but my package not delivered till now. i am very disappointed for your service. kindly provide the reason on immediate basis and also my package status.

TRACKING ID IS[protected]
CONTACT NO. [protected]...
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