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Ecom Express Complaints & Reviews

www.ecomexpress.in

1.8

Updated: Mar 11, 2025

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So far, so good. Ecom Express is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Ecom Express will keep up the work and continue to help more customers with their concerns even better 🤝

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No order delivery

ofd lock applied ecom express...

Tracking no: 5848255735 closed without completing the return pick-up

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Order return and refund

cancel an order

ofd lock applied

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No delivery till now

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Ecom Express reviews & complaints page 15

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I ordered something from H&M and it was to be delivered by Ecom Express. I received a text message on 7th May stating that my order will be delivered that day and around 4:30pm in the evening I received a message that said that my order was delivered while I never got it. I tried contacting on the provided phone number but it wouldn’t direct to the delivery person. Its been 24 hours and I still don’t know where my order is. This is frustrating...

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Address: Digi seva kendra

I have ordered a product online from meesho which was out for delivery since Thursday 4.5.2023.It was then told that there was a confusion in address although I have received many product in this address without any hassle.The next alloted delivery boy with a very rude and disappointing nature called me on holiday seeing it is an office address.His contact number is [protected]. He rudely assured to deliver it on Monday.But when I called him...

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My product is not delivered yet which was showing out for delivery from 4th may but till now 8th may I didn't received my product. I don't know what was happening with ecom express but I was waiting for my product daily. please deliver my product as soon as possible....

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Tracking Id: [protected]

Two shipments to same address was ordered on 17 Apr 2023 and one got delivered but not the other. No reason was mentioned. Also, we were not contacted by delivery person and we were available the whole week at the mentioned address.

Parcels are not returned without attempting to deliver by delivery person.
we need to know the reason at least. kindly respond ....

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Address: Makan, murugamalla village

My product is wrong and small. I had other product but the product which is delivered is different so refund my amount Rs.669
Ameena bi
[protected]...

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Since last 3 days I am getting a message in morning saying 'product will be delivered today' but at the end of the day I get a message ' delivery failed' even your delivery person is not trying to contact me. I have to stay at home to recieve the product since past 3 days leaving my all work. And today it showed ' ofd lock applied '. Kindly solve my problem as I need the product, otherwise I'll have to go to consumer forum....

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Address: Neem ka thana sikar

Website: Meesho

Mera parcel pickup ho gya fr b use online na kra kr bich me delivery boy ne hi rkh liya or call krne pr jwab nhi de rha...

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Address: Near Tirupathi

Respected sie,
My awb no is [protected]
And my order was shipped on 26rd April and i didn't receive any call or the delivery person was not brought to my address and it has been 2 days that my order is in ofd lock.. From last 2 days they are just telling me that my problem will be resolved in 24 hours but no action has been taken yet.
Please help me.

Thank you
Sathish Y....

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When the delivery came I was not at home and it was undelivered written. So I want my order on 1st May 2023....

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Hello
I have ordered 4, 5 times smartwatches from fireboltt and Ecom Express is their delivery partner. Fourth time I provided same delivery address where they already delivered 3 parcels before and now their delivery person third time cancelled my delivery with that reason ( delivery address wrong) I supplied my address and number again and without visiting at my address he returned the delivery with reason ( customer refused the...

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My return parcel with awb no [protected] was marked as delivered but no one came to deliver to me.

On complaining the customer guy says we dont provide physical pod.

I have asked for digital pod which they refuse to provide.

This is day light robbery by ecom express vendors....

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AWB:[protected]
I have ordered books from PW which had reached the delivery centre on 21st April but they had delayed for 7days.
Atlast on 27th April I got message that it is out for delivery at 9:35 but at 11:30am it is showing undelivered in its tracking page and they sent a message for recshedule with a number but no instructions what to do. When we called the delivery guy he does not pick our phone. Even after complaining...

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Address: 23-24 first floor, modas Square, Dindoli Rd, Godadara, Surat, Gujarat 395010

Hey im seller on meesho. I had 3 orders that got picked up by ecom express on 20th march. And all those 3 orders got RTO on 24th March and 25th March. And today its been 26th April and still ive not got my RTO returns yet. Its very unprofessional of them. 1st RTO initiated on 24th march whose AWB number is [protected].
2nd RTO initiated on 25th march whose AWB NUMBER IS [protected]
3rd RTO initiated on 26th march whose AWB number...

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Address: Bawngkawn, Aizawl

My package is send through ecom. Product reach at 19april and i recieved a msg. But after that i recieved a msg that package delivery will changed into after that day, and i recieved amsg that it changed delivery date again. But still doesnt recieve that. After that day i recieved a call from bobita(a worker from ecom aizawl) she said delivery guy cant make that day so they deliver my product tommorow, i still wait till yesterday, so i make...

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Address: Shop No 58, Near post office Sagarmunda, Navrangpur, oddisa-764020

1. I'd booked a parcel through subject service on 21 Apr 23 vide tracking I'd FFCC2312671.

2. I have not received my item as it was expected by 24 Apr 23 for which I've been charged by Rs 2293/- and after that still it's not delivered and showing invalid tracking ID and they have switched off his number also.

3. Please do the needful as soon as possible....

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Sir, Kindly Speed Up My Package AWB NUMBER : [protected] and Deliver it to me as soon as possible TOMMOROW ITSELF ... Since it is really Urgent . Also, Kindly Update the Status of my shipment....

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Address: Exom express limited, Ground floor 13/16 min, 17 min, samalka, old delhi gurugram road, kapasera, new delhi 110037

Website: www.ecomexpress.in

Address: No- 4/598, Basthi garden, Behind aasir store, Bagalur road, Hosur 635109.

I had ordered my product on thu 19 Apr and the delivery date was 21 but courier boy never ever called me and when i am trying to reach it is an fake number. while i am tracking my product their always showing tomorrow will be deliver daily i am updating my address and my number but nothing happening. My order no. IDSHID-1460733 and tracking ID...

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There is one of my prepaid order with Ecom Express ( AWB NUMBER- [protected]) and the status shows DELHI-DEL OFD Lock applied. When the delivery executive called me, I asked him to return the product to the supplier as I wouldn't be able to receive the product due to some some personal reasons. It is very unprofessional of them that, it has been couple of days and status still remains the same. A huge amount of money is stuck in midway. They...

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My product was to be delivered on 21st april 2023 but rill now it is showing in transit on ecom express website and on vendor website it is showing unable to connect can you please check the issue...

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Address: Alwal

After working for weekly payment my amount not credited my DP113703...

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