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Ecom Express Complaints & Reviews

www.ecomexpress.in

1.8

Updated: Mar 11, 2025

Complaints 6459

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1266

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5193

So far, so good. Ecom Express is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Ecom Express will keep up the work and continue to help more customers with their concerns even better 🤝

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No order delivery

ofd lock applied ecom express...

Tracking no: 5848255735 closed without completing the return pick-up

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Order return and refund

cancel an order

ofd lock applied

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No delivery till now

Package still at delivery center after 7 days

Delivery delay Hyderabad recurring issue

Ecom Express reviews & complaints page 10

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I am writing to express my disappointment and concern regarding a recent order that I received from company. I placed an order with order number #[protected] and was expecting to receive Kiara Sky Blue Embroidered Suit as per the order details.

However, to my surprise, the package I received on August 29, 2023 contained a completely different product, namely only Saree Blouse. This is clearly not the item I ordered, and I...

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Hi my name is parth Agarwal and I want to complain that Ecom express is not delivering my oder to the customer and the are also not returning me my goods please help me that product worth alot for me please return it to me or send it to the customer named fox prox and the AWB no is [protected] please do this fast as possible...

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Address: Kothapally. Mupkal nizmabad h. No 2-74

Website: Ecom

I ordered a 3 shirts of combo and i will 3 T shirts...

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Address: Anchetty (PO)

Iam return my order but not show update
21Aug23...

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Deepak Kumar
502, SRS tower, Near MEwala Maharajpur MEtro
Faridabad, Pin Code-121003
Mobile no. [protected]...

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Address: Visakhapatnam

I have ordered my product on 13th August and the delivery date was 18th August but courier boy never called me and when i am trying to reach they never picked my call while i am tracking my product the status is showing unsuccessful attempt. I am updating my address and my number but nothing happening kindly improve your service my order number is AIN03893089 and awb is[protected] today is showing ofd lock applied and revoked again. Kindlyresolve...

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Address: Siliguri

The order with order id[protected] was out for delivery and was ought to be delivered about 4days ago. But till now the delivery agent hasn't called me. And the Phone number in of the delivery agent is also not available. I want my parcel to be delivered ASAP. Or I want total refund of my money. Worst service ever....

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I have ordered my product on 13th August and the delivery date was 18th August but courier boy never ever called me and when i am trying to reach they never picked my call while i am tracking my product the status is showing unsuccessful attempt. I am updating my address and my number but nothing happening plz improve your performance and someone is waiting for there product but your are always delaying my order number is #NYK[protected]...

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Address: Vill- Rambati,PO - Bhanderhati,Ps- Tarakeswar,Dist- Hooghly,WB,Pin- 712301

My order a laser distance meter, order no [protected], paid rs 1499 dt 11/08/2023, but received a false material. I return the false material and return my money back.Is is very sad after 7days nobody can take serious action.
Regards
Manas Kumar Ghosh
Mob [protected]...

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Address: Vill- Rambati,PO- Bhanderhati,Dist - Hooghly,WB

My order no [protected], paid rs 1499, but received false material, I want refund my money back....

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Address: Sector 122, Noida 201307

My order #[protected]
Yesterday I files a complaint for OFD since 13th Aug, and now they have marked my complaint as resolved and put it in RTO locked. Like what a lie is this? My 10 kgs order you simply playing with it ? Not once received a call. Deliver my product today or else I will go to police for your fraud. Shame on you! Your customer care number never respond. You don't let customer get to you and you put false remarks. Deliver...

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Hi My AWB #[protected]
It was dispatched on 10th and has been in OFD status since 13th of August.
It daily says our for delivery but you guys never deliver. You guys don't pickup any call or no dot update. Please update me about my product, I have been waiting and trying to contact you in all possible manner but this is highly unprofessional of you.
Please deliver my product soon or else I will be needing to take help...

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Please refund me 972rs...

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Address: शेखपुर सुतौली खुटहन जौनपुर

The product that I had used is a very bad and poor quality product, it would be better if this product is returned as soon as possible because I do not want to complain to the company...

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I've ordered some shoes parented by adidas through Ecom express, The've been stuck at delivery centre since 3 days when the expected delivery was on 3rd August 2023.I contacted both Ecom express and adidas through email and phone but There was no response from Ecom express and adidas said it would be delivered within 2 days but I still haven't got it.The adidas tracker says that it is in transit and the Ecom express tracker says it's in delivery...

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I have returned below mentioned 3 products on 9th June:
1. M.A.C Longwear Tansfer Proof Lip Liner Pencil - Soar 1.45g Size 1-2 ML
2. Lemon & Pepper Gold Toned Solid Kitten Heels Size: 38
3. Voylla Cubic Zirconia-Studded & Beaded Jewellery Set Size: OneSize

But I didn't get refund of 2nd and 3rd items. I got messages from 2 companies Ecom Express and Ekart Logistics to return the product and I have returned...

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No response no reply from Ecom express side. And very worst service in delivery. My product not yet delivered still I'm waiting.
AWB Number ( [protected] )...

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I have placed an order on Nykaa with details being:-
Order ID: NYK[protected]
Order Placed On Monday, 24th Jul 2023
Delivery Partner: EcomExpress
AWB Number: [protected]
I was supposed to receive the order on 30th of July. I received another package that was supposed to be delivered on the same date via Delhivery but somehow Ecom didn’t deliver mine calling it an address issue. All the previous...

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Hi Sir/Madam,
AwB[protected],
I ordered on 21st July 2023, and it was out for delivery on 28 July 2023, I called the delivery person, and he said will deliver after 7 pm, but no one came after that message came as the product was not delivered and tracked the parcel it showed as OFD lock applied. Since it was 5 days yet it shows the same. I have called Ecom Express which is in Palladam, Tamilnadu, not responding properly,...

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Address: Ecom express, chennai

An pickup request was raised by the seller,
as I was unavailable it got cancelled twice
Later their delivery agent came unofficially and complained regarding me not being available and finally picked up the product with out any pickup confirmation
After pickup the product has not reached the seller and now the seller is raising a re pickup with other company for the product which is handed over to Ecom express
Ecom...

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