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Franch Express Courier Complaints & Reviews

www.franchexpress.com
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Updated: Sep 21, 2024
Complaints 409
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Bad 😕 It seems that Franch Express Courier has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Franch Express Courier reviews & complaints page 10

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C
Ceemala deepika
from Hyderabad, Telangana
Jan 1, 2021
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About tracking

Hi sir .my order dispatched on 28/12/20.and it is showing me it is dispatched in 24 dec.and delivered also.how come it possible....
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S
Srinivasan Poongavanam
Dec 24, 2020
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No response

Address: Old malai street, 40 b satma amurth enclave . Near light house school

Hi team.

Consignment no. [protected]

I have track my no through site

Dec 21 courier sent to chennai.
Dec 22 morning 10 o clock reached mambakam hub. They mentioned one name and number
Sekar [protected]

Today Thursday I have tried many time. He is not response. Am very fed-up. Very worst worst service. Why customer using courier because of quick delivery.
br...
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A
Avitha Lobo
Dec 22, 2020
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Courier delivery boy against Girish

Address: #36, Near Carvery National public school, 7th Cross, Sewa Ashram Road

Hi, the courier guy name Girish, his talking style and behaviour is not correct, he does not know how to talk with clients. He talking style is like manager level. that he is ordering with Clients....
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B
Bhavana Ram
from Hyderabad, Telangana
Dec 21, 2020
Sep 30, 2022
This thread was updated on Sep 30, 2022
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Delivered entirely damaged products

Address: Malkajgiri

I sent brass items to my aunty in kavali and paid 1600 rs towards transport charges to franch express stating that the items should be handled with care and fragile mentioned several times on box too. They mishandled the box and delivered extremely damaged products without even concern. They are now using improper words and reasons for damages they did to my parcel. Worst service extremely upset with the damages they did...
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S
Saravana_kumar
Dec 20, 2020
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Reg franchise behaviour with clients

Address: Franch express network brough road, municipal complex, erode 638001

Dear sir/madam,
Your franchise behaviour is very worst with us and my clients and he asking money in the name of franch express for the paid bills and more, if its not taken neither actions on it, orelse we have to raise a dispute on him behalf of our concern it make affects franch express network,...
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Y
Yes smart
Dec 18, 2020
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Very late delivery

I sent sweet on 15th Dec it has to received 17th Dec but to 18th till now it didn't received .very worst courier service I ever see...
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V
Venkataramanan J
from Delhi, Delhi
Dec 16, 2020
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Delivery AWB NO:11000355030

I need to know the status of the above consignment. Your service centre are useless and they don’t have the status. I was asked to call [protected] n[protected], both the numbers are wrong. Another number [protected] which continuously ringing. It’s my daughter’s music examination records which has to reach Annamalai university by 15th December. I had sent it via express courier by paying INR 150. Status in online still reflects intransit....
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A
Aish92
Dec 16, 2020
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Complaining about product not deliver

Tracking id-[protected]

Tracking status showing same from Dec 10th
Now it's Dec 16th
Please do the needful...
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S
Sahaya Antony Raj
Dec 15, 2020
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Courier cover delay

Address: Indusind bank collector office near

Please help sir, very urgent [protected]...
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S
Silent king
Dec 11, 2020
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Delivery problem

Delivery man his Name LOKI he is telling me he will not deliver to my place it is for i[censored] want come and collect he is saying other wise I will not deliver there and he is saying what u won't do it...

Iam really unsatisfied to Franch express courier...
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V
VenkateshR123
Dec 5, 2020
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Service very very very worst..........,

Hello St and franch express courier your courier service very very very worst why becose I have send one courier 2nd dec2020 denkanikottai to Dharmapuri doc no:[protected].till date not delivered. I have completed to Chennai help desk no [protected] so many times today 5.12.2020 some people attended call but no one responded to me and immediately disconnected my call some people Chennai help desk people telling me we cont deliver your courier...
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M
madhuk1967
from Powai, Maharashtra
Dec 4, 2020
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Material not delivery

Address: AAKASH INSTRUMENT SERVICE NO,13/3, DEVU NAIDU STREET, SAIDAPET, CHENNAI-600015. 044-24712410,24713960,94444003287,9600016127

DATE:04/12/2020

FROM

AAKASH INSTRUMENT SERVICE

NO, 13/3, DEVU NAIDU STREET,

SAIDAPET,

CHENNAI-600015.

to

Franch Express

HEAD OFFICE

Dear sir

we have send one consignment last month[protected] from Chennai- to tutucurin from
PADI PUDU NAGER /MAA KALAI AGENCY Consing no-[protected] the...
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H
Hussain S.R.
Nov 26, 2020
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Consignment never gets delivered

I have faced bad experience with FranchExpress since past one month, two packages from different senders have not been delivered, tracking number: [protected] and tracking number: [protected] never delivered even after one month to Bangalore. Most useless service. Not trustworthy, they are irresponsible and cheats....
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D
Deepa Prasanna
Nov 17, 2020
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Courier service - no service

Website: Www. Franchexpress.com

They do not deliver the parcel. If the courier boy walks and tries to deliver, goal can be achieved. Here there is no attempt to deliver the parcel.
Never try your luck here....
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E
Eswaran SK
Nov 13, 2020
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Non delivery of one box

Address: #142, 5th cross, 30th main road ,sector 1, HSR layout Bangalore-560102

Way bill no [protected]
2 boxes were dispatched from west mambalam chennai on[protected].
i have received only one box on[protected].
The other box is not yet delivered to me.
the tracking details shows 2 boxes are delivered.
These two boxes were dispatched through sri rajaganapathy agency west mambalam on[protected] by Raghavendra Grand sweets, west Mambalam
my contact no is +91 [protected]...
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R
rbjii
Nov 12, 2020
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Product not delivered even after 3 days of dispatch from Origin

I sent a courier from Barugur (Krishnagiri District) to Coimbatore. As per the tracking status, the product reached the destination Hub on the next day itself. But even after 3 days, the courier is not delivered to the destination address. Very poor management & Services....
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S
subu.m4u
Nov 12, 2020
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Courier not yet received

Courier sent from Chennai 3 days ago to Chennai. But the courier did not reach the destination even after 3 days. No proper response from customer care and booking office...
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R
raguvaran valli
Nov 12, 2020
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Courier delivery

On Monday we have sent a courier to pennadam eraiyur, it shows delivered but still we have not received the courier.. How can the status be delivered but we have not received the courier yet. I need an explanation on this as soon as possible...
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S
Sushmi Kutty
Nov 11, 2020
Resolved
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Resolved

Courier not delivered fou us

Product not yet received...
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D
dasthu
Nov 11, 2020
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Track id not link

Address: nil
Website: nil

My track id still not link the given track number, i dont no where is my parcel...
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