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Gaana.com Complaints & Reviews

gaana.com

1.8

Updated: Feb 25, 2025

Complaints 728

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252

Unresolved

476

So far, so good. Gaana.com is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Gaana.com will keep up the work and continue to help more customers with their concerns even better 🤝

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Debited from my SB account

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Gaana.com reviews & complaints page 11

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A few month ago I got a coupon code of gaana.com.I use this coupon in gaana.com
Without giving any permission to auto subscription.
Gaana .com RS 499 got deducted from my paytm wallet. Without any permission, Kindly request you to refund my money back into my paytm wallet.
i don't need this subscription....

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Gaana plus Subscription got renewed automatically without my permission and an amount of rs.499 got deducted from my paytm wallet..i Kindly request you to refund my money back into my paytm wallet and this subscription was not needed . Unsubscribe me and give back my money....

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Address: Bangalore

My Gaana login mobile no: [protected]
email: [protected]@gmail.com

On july 12 2022 my 399 Rs. is debited for gaana plus without any notification and without my permission.
Please cancel the subscription and refund my 399 Rs....

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I had paid Rs 99 on 09.07.22 today on website of Ganna.com, however I have no trace where it has gone & also I have received massage from my bank that it has gone to Paytm ... name of Ganna.com not appearing any where, and subscription also not appearing .. pl help to resolve...

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Gaana Plus deducted my money from Phone pay without my consent .I don't want to continue gaana .I want My money 399 rupees back.
Refund my money please.
Thanks again!...

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Hi, my gaana plus Subscription got renewed automatically without my permission and an amount of rs.499 got deducted from my paytm balance..I kindly request you to refund my money back into my paytm wallet as this gaana plus subscription was not needed.....

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I had a 3 month free gaana subscription and before the renewal date i.e. 5 july 2022 I turned the auto renewal off through the app. But after the date it got auto renewed and debited Rs 399 from my account. And also it showed the auto renewal option on even though it was off.
I request refund as I don't need the subscription now.

Order id: GAANA[protected][protected]U...

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I purchased a mobile online and I have received a Gaana.com subscription.
I had paid 1 rs via PhonePe android app to gaana.com on 29 Dec 2021, and I am not aware that they have set autopay from gaana.com. I canceled autopay from gaana.com in January 2022.
As I am not able to delete autopay settings I requested to cancel autopay to PhonePe, but they said the merchant needs to cancelremove autopay from their end. From both side...

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Hi, my gaana plus Subscription got renewed automatically without my permission and an amount of rs.499 got deducted from my paytm balance..I kindly request you to refund my money back into my paytm wallet as this gaana plus subscription was not needed......

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Address: Gaana music app

Website: Gaana music app

I dont want gaana subscription they debited by bank acount of rs 399 without my permission I want my money back my mobile number is [protected] email [protected]@gmail.com...

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Dear Gaana Team,
I Rohit hereby to saying that i have already carry another account of Gaana I.e. registered with my email id. [protected]@gmail.com.

So i want to request you to please delete my account asap.

Delete Account Details.
Email: N/A
Name: Rohit Singh
Mobile Number: [protected]

If any concern or queries feel free to contact me.

Namaste!!!br...

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Address: 391, phase 3 udyog Vihar sector 20 gurugram, Haryana 122016

Money deduction from my account rupees 500 without my knowledge and without use of subscription plus, please register my complaint and refund my money. Otherwise I’ll sue case file in consumer court....

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I am UK customer, been using your app for years now, i recently bought new phone, and when i switched gaana app from my old phone to new phone. It prompt me to login with OTP, but even after several tries, I am not been able to recieve any OTP from Gaana. And i observed similar pattern with lots and lots of complaints regarding Gaana.

You guys have such a good app. Why do you play like that with people, I had a extensive library...

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Address: SHOP B/11 MORESHWAR PARK , SAGAON,CHERA NAGAR, DOMBIVALI EAST

Hi, gaana plus Subscription got renewed automatically without my permission and an amount of rs.399 got deducted from my kotan Mahindra current bank account..i Kindly request you to refund my money back into my account
as this subscription was not needed by me and it is a fraud done by gaana.com against me..
Bank account--[protected]
Ifsc-KKBK0001416...

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Hi, my gaana plus Subscription got renewed automatically without my permission and an amount of rs.499 got deducted from my paytm balance..I kindly request you to refund my money back into my paytm wallet as this gaana plus subscription was not needed.....

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I got free gaana subscription for 2 months. From 27th March 2022 to 24th June 2022 where it got auto renewed without my knowledge and permission. Hence, i need the amount of rs 499 refunded....

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Address: Plot No. 391, Udyog Vihar, Phase–III Gurgaon

They charge me for auto renewal amount even i have cancel the plan, when i asked for help they replied enjoy music we cant help ....

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Website: Garena.com

Hello Garena,
Hello Sir, my name is dhanu verma. I'm using free fire have been last 6 month, my account has been suspended.

9 days ago I'm playing a rank match... in that match I'm killed by a hacker(wall hack).

But I can't control my angry... I'm tried to download a mod apk... at last its working... I got a wall hack apk...I'm using wall hack in 2 days... I knew it is illegal... then I'm uninstall the...

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I subscribed gaana plus from some coupon but now i am constantly getting texts from gaana to auto debit the account It is very irritating
Please stop the e mandate

Ph no [protected]
[protected]@gmail.com...

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I subscribed gaana plus from some coupon but now i am constantly getting texts from gaana to auto debit the account . I want to stop this e mandate...

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