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Ibibo Group / Goibibo Complaints & Reviews

www.ibibo.com
1.8
Updated: Jan 23, 2025
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Ibibo Group / Goibibo reviews & complaints page 207

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U
umeshkc
from Bengaluru, Karnataka
Aug 13, 2017
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regarding hotel booking price

Address: Bangalore, Karnataka, 560079

Hi my name is umesha kc, i booked an hotel room on date 13/08/2017 with an booking id htlqusc966. While transaction it is showing 952 rd but in my account you people deducted 1184 rs. Please justify that transaction details... My booking id is htlqusc966 booked on 13/08/2017.
I hope u people are going to solve this issue.
You deducted extra 132 rs... Please justify...
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Hitesh Dhingra
from Delhi, Delhi
Aug 13, 2017
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in proper hotel service at jaipur darbar restaurant

Dear sir,
I have booked two room of royal suit at jaipur darbar. First of all they were not the royal suit, normal room has been given to us. We have booked 2room for 6 adults and 2 children. But when we reached here we were given two normal room with two double bed. How it can be possible that 6adult and 2 children can sleep on two double bed. Further, extensions were not working. All the bed sheets pillow were so dirty i can't...
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Z
Zuveria
from Deulgaon Raja, Maharashtra
Aug 9, 2017
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no response of complaint

I had complained regarding non-recept
Of my air-asia ticket in my email-id
My pnr-zingxs
Bangalor-goa
Dot:09/08/2017
I had not yet recd any response from
Goibibio
I think they least bothered to response
To their clients complain
I got msg from goibibio that u r complain is short and short complain r not resolved
U have to write lengthy complains consisiting of...
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A
Abhishek Bhesania
from Mumbai, Maharashtra
Aug 7, 2017
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regarding bus service

I had a booking in mahadev travels from kanpur on 7/8/17 at 11.00 pm
1 the bus gets cancelled without prior notification
2 after providing providing compensation bus service, the location of collection was fast from what was mentioned by you guys
3 booked sears were allocated to other passengers in that bus on cash basis and i along with few other passengers were given the seats in the last row.
I request you to...
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B
Bhishm khatri
from Noida, Uttar Pradesh
Aug 6, 2017
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stuck in delhi because of goibibo

Website: www.goibibo.com

Sir
My name is bhishm khatri my number is [protected] and my email id is [protected]@gmail.com... I booked a cab from delhi to jaipur with all amount i have in my bank account that is rs1016 and the driver cancelled it at the last moment then i called customer care number but the supervisor cut the call... Now i do not have any money to survive in delhi and the refund will come in 5-7days because of goibibo mistake... So what should...
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Z
Zuveria
from Deulgaon Raja, Maharashtra
Aug 5, 2017
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not recd ticket booked in my mail

I had booked tickets force persons on 25th july to travel
Bangalore-goa on 9th aug
Of air asia
My pnr no is zingxs
I have not recd ticket in my mail id
I only recd sms in my cell no of pnr nos
I find it to take print out of my ticket
This has happened with him second time
I am very much dissapointed with ur service
And won't recommend anybody to book tickets thru goibibio...
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G
Gokul Anugrah
from Thiruvananthapuram, Kerala
Aug 4, 2017
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airline/travel agency

I am writing this mail to inform you about the trouble i had to face because of my flight back to india from germany.

My brother had booked a flight from dusseldorf to trivandrum for 30/07/2017, via dubai on goibibo.com. The airline from dusseldorf to dubai was pegasus airlines (Turkish) and from dubai to trivandrum was indigo airlines (Ticket attached).
On the date of journey, the airline didn't permit me to travel...
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L
lekshmijayakumar
from Gurgaon, Haryana
Aug 4, 2017
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deduction of balance from my account

Dear sir,

For your information, on[protected], a balance of rs.2, 130/- has been deducted from my federal bank account, towards the payment of pay2all

The amount has been debited to my account with transaction details below:

Transaction status success
Transaction type:shopping mall payment
Initiator account : jayakumar d
Transaction date (Dd-mm-yyyy):[protected]
br...
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P
pratyush2009
from Delhi, Delhi
Aug 3, 2017
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money receipt of gst paid at hotel

I have booked a accommodation in hotel empires, bhubaneswar on 16.07.17 for two days wef.17 & 18.07.17 with my booking id - htl7yg2vpu. As per the advice by ibibo group i have deposited rs.2520.00 as gst directly in the hotel. Bbut i am not given the money receipt rather they advise me to collect the same from goibibo. Hence i request to to kindly provide me the said money receipt for rs. 2520. Oo so that i can reimburse the same from my...
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J
jatin chorera
from Mumbai, Maharashtra
Aug 3, 2017
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fraud with customer

Address: Mumbai City, Maharashtra, 400097
Website: Goibibo mobile aap

I booked the train tkt via goibibo but some i request to canceled my tkt via goibibo customer care and i also get reference no in my mail id but i couldn't got my money return back and i confirm with irctc the tkt is not canceled. Detail is below and i many time call and mail to goibibo but not got proper reply from out site

Pnr no [protected]
Suryanagri exp
Date of journey 31st july 2017
1st ac total...
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R
Ramanan AS
from Gurgaon, Haryana
Jul 27, 2017
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30kg check in baggage is not added

Address: Chennai, Tamil Nadu

Hi sir,

This is ramanan s from chennai. Comming 1st aug 17 im going to sharjah. Im book the ticket by goibibo. By my mistake im not clearly cheking in procedure.
After the ticket booking i know check in baggage 30kg is not added.
After that i raised the compliant and pay the additional rs.200 rupee.
Then he (Customer person) say within 24hrs your compliant to be solved.

My compliant tracking...
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V
Vishwesh Bondre
from Ajra, Maharashtra
Jul 26, 2017
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incorrected boarding point shown by app and driver denied duty

Today i book bus ticket from narsingpur to indore.
Only one boarding point was shown in the option.
I book ticket and receive a msg with dept time.

When i enquired about the boarding point it was 45-50 km away from where i entered in boarding option.
If i'm putting one city name (Narsinghpur) in the dept. Place option then how u provide me such wrong information..? (Far away boarding point)
br...
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S
Sampritsourav
from New Delhi, Delhi
Jul 26, 2017
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booking problem

Address: 560100
Website: www.goibibo.com

I have booked a hotel ticket at munnar, kerala for 19, 20, 21 oct 2017. I got confirmation mail from goibibo after payment of booking amount. After booking i called the customer executive of goibibo for payment confirmation. They said that all payment done from my side was done. When i tried to contact with hotel executive they denied for any booking done for that time period. When i getting know that there is some issue with the booking...
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I
ininsys
from Chennai, Tamil Nadu
Jul 20, 2017
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hotel check in issue / hotel defaulted

Address: Gurgaon, Haryana, 122018
Website: goibibo.com

I have booked a hotel room through www.goibibo.com online on 19th july 2017 at 1.43am and made payment for the particular transaction through my card, immediately i received a booking confirmation through mail, for checking purpose yesterday evening i made a call to Hotel aryaas regarding my room confirmation, but they have informed me your room is not confirmed, you pls check with goibibo only not to us like that informed and i called yesterday...
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R
Raja Dindu
from Hyderabad, Telangana
Jul 19, 2017
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bus ticket refund amount not received in my bank account

Address: Hyderabad, Andhra Pradesh, 540009
Website: goibibibo

Hello my name is sankara rao i was booked a bus ticket on 14th july2017 from hyderabad to viskaptnam and i got a message your ticket is confrimed on 15th july but i called to customer care they said cancel your ticket and book again i was cancel my ticket and book again but my cancel ticket amount has been not refunded but in status amount refunded i got message but in my accoutant amount is not credited, please check my deatils and refund...
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V
Voya Ger
Jul 17, 2017
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complaint against phishing call from a cell number# 7808542636

Address: New Delhi, Delhi, 110092

Dear team,
Subject: ₹ 26647.02 is stolen during a phishing call from a cell number# [protected]
I would like to lodge a complaint against phishing call received from a cell number# [protected] named as mr. Amit mishra dated on 4- july - 2017.
The person (Mr. Amit mishra) who called me had told that he is speaking from irctc (He had all my personal details and information of my wife’s irctc account) and he knew that...
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P
patelshreya68
Jul 17, 2017
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booking of domestic flights

Address: 2150
Website: www.goibibo.com

I tried to book a flight on the 07/07/2017, when i was booking it at the end of checkout they said the card issuer was not valid. So, i just did not book after this. After 10 days on the 16/07/2017, the amount 17244 rs gets deducted from the bank account. I have not received any email of flight booked on the 07/07/2017 neither till date. No booking emails at all was sent on my email address. Now i am asking for refund but every person in...
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A
Avani Ahuja
from Gurgaon, Haryana
Jul 17, 2017
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complaining about the customer care service and wrong cancellation

Address: Mumbai City, Maharashtra, 401001
Website: www.goibibo.com

I wanted to cancel my booked flight from mumbai to dubai but the bookung executive wrongly cancelled my return flight from dubai to mumbai because of which i was not allowed to board the flight and had to wait at the airport from evenibg till next morning after traveling past 30 hours with various halts from stockholm.

Goibibo abroad number wasn't working and hence one of my friend contacted from india and the spokesperson...
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Dipali-Shilpy Sankhe
from Chennai, Tamil Nadu
Jul 17, 2017
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airline issue

Address: Mumbai City, Maharashtra, 400057
Website: go ibibio

I am disturbed about all false information given while booking flight om this site. I flew on 13th july from vietnam to malaysia my connecting flight was from malaysia to mumbai. I was told i have to re check the bag which was not the case. I was told it will be jet airways travel from malaysia to mumbai but it was malaysia airlines. I could not pre book my meal and was not given vegetarian meal and was very irratated as i. Was starving.....
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A
Anupam Jha
from Delhi, Delhi
Jul 14, 2017
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pathetic service at hotel ginger - booked through goibibo

Address: Bangalore, Karnataka, 560075
Website: www.goibibo.com

Hi Sir,

We had a pathetic service and felt like throwing our money during our stay at Ginger Hotel Chennai on 8th July. Please see the details below:

Booking Name: Akash Siddapur
Booking id: HTLL4C4LAV
Room Type: Standard Room (Double Room) with Breakfas
Check In: July 8, 2017
Hotal Amount: Rs. 5718
Vendor Booking: Id[protected]
Booking was done for three person including...
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