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Ibibo Group / Goibibo Complaints & Reviews

www.ibibo.com
1.8
Updated: Nov 25, 2024
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So far, so good. Ibibo Group / Goibibo is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Ibibo Group / Goibibo will keep up the work and continue to help more customers with their concerns even better 🤝
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Ibibo Group / Goibibo reviews & complaints page 257

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A
Amit Jaiswal
from Bengaluru, Karnataka
Jan 21, 2010
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Cyber Fraud

I booked flight tickets from GOIBIBO.COM on 24th Dec 2009 through DEBIT Card.
But,due to website failure,my flight amount Rs. 12858/- got debited from my bank account.
I called lot of times,but the call centre executives,supervisors even Manager Mohit,they all lied to me,Everytime they told that my refund will process within 7 business days.
Now,It has been almost 1 month and i did not get my money back.
I spent...
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A
Anu Priya Singh
Jan 7, 2010
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Fake and misleading site GOIBIBO

Hi,

I recently booked a air ticket from Ibibo.com from Delhi to Banglore (3 tickets return flight).The airlines was Indigo.At the time of booking the website was was quoting the

total fare as Rs 24500/= which was cheaper than any other website(Makemytrip,yatra etc).The amout was about Rs 1200 less than other sites.

So i booked the ticket and the amount was deducted from my bank account.
br...
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sanjay ahuja
from Delhi, Delhi
Jan 7, 2010
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refund on cancellation

i have booked 4 tickets from delhi to mumbai. the booking ticket PNR is BLKWMK, after that i cancelled 1 ticket from those 4 tickets the PNR of which is BIJIVH.
i contacted ibibo people regarding this , their reply was like you will get yourrefund within 15 working days but now its around 2 months have been passed. i hv contacted 6-8 times, each time i call they are not responding properly and cut the phone call.
please help...
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M
Manmath Manjunatha
from Hyderabad, Telangana
Dec 29, 2009
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No Airline booking confirmed after the payment. No Refund of the payment made till date.

All this happened for a discount of Rs 200 which tempted me to book a ticket on GOIBIBO.

I booked a ticket on Indigo Airlines on 6th Dec from Hyderabad to Bangalore. I got a message that the transaction failed after the payment was made through net banking and money was taken from my Icici account.
I immediately contacted the helpline on [protected]. They told me it would take at least 7 working days for me to get the...
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M
Manimaran
from Kasaragod, Kerala
Dec 4, 2009
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Fraud

Hello friends this is the information i brought to u, was very helpful to u, as once i searched on net for a low price ticket booking then i got GOIBIBO.COM site which showed some offers,

They really a fraud one, i missed out to see their status on consumercomplaint.in so friend kindly dont use that site any more please, as i lost my amount Rs.1200 for the offer they Showned on their site of Rs.200.
As after booked tickets...
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A
A PETTY CONSUMER OF IBIBO
from Mannargudi, Tamil Nadu
Nov 9, 2009
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UNRELIABLE, FRAUD AND SUSPICIOUS SITE

DEAR SIR/MADAM,
THE SITE CALLED IBIBO.COM IS GIVING SO MANY ADVERTISEMENTS IN THE TV, ATTRACTED BY WHICH I OPENED ONE ACCOUNT WITH IBIBO, FOR GETING SOLUTIONS OF MY PROBLEMS, BUT AFTER OPENING THE ACOUNT I CAME TO KNOW THAT THE SITE IS TOTALLY VISIBLE TO ALL, THERE IS NOTHING CALLED PRIVACY, I HAVE DELETED MY PHOTO, TILL ITS VISIBLE AND I AM UNABLE TO DELETE THE SAME, I TRIED TO CONTACT THE CALL CENTRE, BUT THERE IS NO HELP LINE NUMBER...
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PCJAI21
from Bengaluru, Karnataka
Jan 17, 2009
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TOTALLY FRAUD

Dear Sir,
A website called IBIBO.com has offered lot of services such as free sms, free calls, contest etc,
The thing is when ever there is a contest the winner is choosen by the IBIBO Board where as ther are term & condition for the contest.
Earlier IBIBO has come out with a contest tp play games on his site, & I was in the top six who were eligible for gift but there is no winner list for the same, where...
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