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Ibibo Group / Goibibo Complaints & Reviews

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Updated: Jan 23, 2025
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Ibibo Group / Goibibo reviews & complaints page 234

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V
vinu90
from Pune, Maharashtra
May 13, 2015
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Account got deducted but the ticket is not generated.

Address: Pune, Maharashtra

In the process of booking an online air ticket from Pune to Chennai amount Rs.2988 for (15-may-2015) was deducted from my account on 10th May 2015. But there was some error so ticket did not get generated. I sent a mail to ibibo.com that day only but did not receive any response yet. Please look into the matter and give my money back into my account. My registered mobile no is :[protected]...
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Amit Shrimal
from Pune, Maharashtra
May 11, 2015
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Partial Refund

Address: Jaipur, Rajasthan

Ref No./ Booking Id-AMD7UAYMR Goibibo.com has the worst customer service. I had booked JP-BKK-JP ticket from goibibo.com. I had given the request for refund of partial ticket.Since than two month had passed i am not getting no response from the company.There is no contact no or email id where we can contact them.Only i receive the message that your refund is under processThis is really very pathetic and worst part of the company.I had...
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Anshul151
from Delhi, Delhi
May 10, 2015
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Refund of cancelled flights

I have booked my return tickets from Hyderabad to Dehradun. As spicejet has cancelled the flights, they have refunded the said amount to Goibibo.but Goibibo is not willing to return the complete amount to us. They have only refunded the partial amount and are not replying to emails and phone calls. This is a cheating case on your part where you are not responding to our emails too.. PNR: F2CIKY contact no. [protected]...
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sikandaralisaifi
from Noida, Uttar Pradesh
May 10, 2015
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TRANSACTION FAIL FOR MAKING PAYMENT FOR CCS UNIVERSITY

Address: Meerut, Uttar Pradesh

dear sir mam i was making a payment of rs 730 on 05/05/2015 for my B.Sc FOUTH SEM, MY AMOUNT WAS DEBITED BUT FORM NOT PRINTED . I AGAIN MADE A PAYMENT OF 730 ON 7 MAY AND THEM I COULD PRINT MY FORM, MY PREVIOUSLY DEBITED AMOUNT IS NOT REFUNDED YET PLZ REFUND MY AMOUNT SOON IN MY ACCOUNT TRANSACTION PARTICULARS WAS 05-May-2015 (05-May-2015) TO TRANSFER INB Ibibo Web Pvt. Ltd. [protected]IG00ZAOVV2 TRANSFER TO 3217 730.00 SBI SIKANDAR...
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C
chi_ag
from Kuzhithurai, Tamil Nadu
May 8, 2015
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No Refund for Wrongful Cancellation of Ticket

This is with reference to payment Id[protected], where the return ticket (VECV9U) was wrongfully canceled by Goibibo. Because of which we were forced to buy new ticket at premium price. I was being told by GoIbibo Customer care (Ref No #351086) that there will be refund from Goibibo, once I submit the new ticket (which we had to buy). This was more than 1 week back, I don't have any update or mail since then. I had send many communication,...
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vara1950
May 7, 2015
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Non-refund of the flight tickets cancelled

Address: Gurgaon, Haryana

I had the flight bookings done on 31st March, 2015 and due to the change in the timings of the airline I had cancelled the flight tickets on 22nd April, 2015. The cancellation amount of the tickets was not yet credited to my account as yet and this leaves me with a feeling that I should never use goibibo site in future. The booking id is NSGX128GR and my mail id used for the booking / registered with goibibo is [protected]@rediffmail.com....
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Nandini Ghosh
from Bengaluru, Karnataka
May 7, 2015
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Ref: GOBUS12f931430565803 Misrepresentation of bus seats and harassment

Miss Pooja Kini and I were supposed to travel from Hyderabad to Bangalore, on an Akbar Travels bus, booked through goibibo.com. There appears to be a misrepresentation of seats as given online. Online, the seats we booked, although at the book show the normal type of seats (2+2). However on reaching there, we realized that it was one long cusion of sorts, meant to seat five people with no arm rests. The whole seat was also elevated and had...
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R
rosena
from Mumbai, Maharashtra
May 6, 2015
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Seabird Tourist Bus Service

I demand the refund of my ticket due to the bad experience i faced on booking a seabird bus trip from bangalore to goa. The pickup which was supposed to be at marathalli did not happen and they called up last minute and told us to come to anand rao circle. If they want to do such why do they even ask for our boarding point? The bus driver and conductors were rude. and once we reached ankola they began to say that bus needs repair and we should...
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Ram84v
from Indore, Madhya Pradesh
May 6, 2015
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Not Recieved Benefit

Address: Indore, Madhya Pradesh

Dear Sir, I have the honor to say that looking into Goibibo reputation, I committed a booking of Hotel – Amaltash (Pachmani) E Ticket No. HTLN8FCG3R with the use of offer GOCASH80. Paid Rs.5000 + 1000 Goibibo offer money. As a regular traveler I was happy to know that Goibibo is a very good online site to book a hotel, bus or flight. But my dream was broken when I called to customer executive to confirm my booking & offer. Call...
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Anandmayee Rath
from Mumbai, Maharashtra
May 5, 2015
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Amount deducted for didnt receive bus ticket: Claiming refund

Hello, Anandmayee Rath here. I had booked 5 bus tickets for Bangalore- Goa for Sam Tourist travels on[protected] for 09.30 pm bus through GOIBIBO wherein the amount (INR 4995) got debitted from my account but did not receive the bus ticket. I had called Customer Care and they said no such transaction had happened but my question is if no such transaction had happened why my money got deducted. The customer care provided Transaction ID:...
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Nagalakshmi Ramalingam
from Delhi, Delhi
May 5, 2015
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Cancelled ticket money is not refunded.

Address: Bangalore, Karnataka

The bus ticket from bangalore to chennai on 20th march 2015, 3:15pm bus has been cancelled due to bus break down.(Sea Bird Travels). The ticket has been cancelled from Bus service provider and has been directed to Goibibo.com. The refund amount has not yet reached us and goibibo customer care could not be reached any time. it is being directed to automatic voice messages. Mails are not being replied. Kindly do the needful. The ticket amount...
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R
Ranbir Bagga
from Hyderabad, Telangana
May 5, 2015
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Payment deducted but booking not confirmed. Refund not being given

Address: Hyderabad, Andhra Pradesh

Hi sir, I tried to make a booking on goibibo website for a hotel booking but the booking was shown as not successful. However the payment was deducted from my account. I am not able to talk to their customer service executive as it is only an IVR system. The reference number given to me was GOHTLDMOB5E3BB[protected]. I want the refund for this. My name is Ranbir Singh Bagga. My contact number is [protected]. Regards. Ranbir Singh Bagga...
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Atul1985
from Ernakulam, Kerala
May 4, 2015
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eTICKET

Address: Bangalore, Karnataka

Hi this is Atul Kumar singh.I have booked a bus ticket from Goa-Bangalore on 19th apr. the ticket which i have booked is of Sunday( May 3rd 2015). My pnr number is-ZPEFBQN. and Booking Id is-GOBUSae[protected]. On Sunday Morning when i have check out from Hotel i received a message from Varsha Travels that your booking has been cancelled, to confirm this i have called to customer care they took all the information and told me that they...
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harishshinde8
from Pune, Maharashtra
May 4, 2015
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Goibibo.com - Bus booking cancelled by operator without intimation.

Address: Pune, Maharashtra

I have made a booking for Pune to Dhulia(Dhule) for me. The booking was for 1 seat in an Atharva C.K.Patil Travels operated by Rahul Tours and Travels. The passengers confirmed the timing from the pickup point from operators contact number mentioned in booking confirmation. Even we got reminder from GoIbibo to reach on time at the pick up point. And at the last moment after waiting for half an hours I called the contact Number Mentioned...
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Ramesh Gandam
from Mumbai, Maharashtra
May 3, 2015
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i did not received my refund amount

Address: Hyderabad, Andhra Pradesh

i have booked three flight tickets for travelling from hyderabad to tirupati on 15/04/2015 with booking ID LB00O5QW and cancelled my booking on the same booking day[protected] then requested for my refund.Still now I have not received my refund, complaint sent to goibibo.com to many times and also called customer care they are giving reply that refund is done but i did not received my refund amount Hence please help me to get my refund...
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J
jas_ritika
from Noida, Uttar Pradesh
May 3, 2015
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I have not received correct refund from Goibibo

Address: Chennai, Tamil Nadu

I booked my flight on 16th March'15 from goibibo.com under the offer 2500 cashback on any domestic flight. After completion of my booking, I got 2500 rupees cashback in my goibibo account in the form of promotional gocash which will expire on 14th June if not used as per their policy (90 days). The flight was from Chennai to Mumbai on 9th April'15 and airline service provider was Spicejet.The ticket cost was Rs.2948. But unfortunately on...
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N
NRSatpute
May 2, 2015
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No refund till now: Payment Done but ticket not booked

Dear Sir/Madam, I, Nitin Satpute (Passport Number: K0616707), have booked ticket yesterday[protected], Mobile number:[protected] from Rome to Mumbai by Egyptair airlines (Dept. date :[protected], Dept time: 18.20). My payment (Rs 25, 220.00) has been deducted but ticket is not booked. I do not have any PNR number or confirmation email. Could you please have a look at the matter and send me the refund amount as early as possible?...
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A
Achin121
from Gurgaon, Haryana
May 2, 2015
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Forcefull cancelation and refund not recived

First they tell you you due to technical error price of ticket has gone up by 6000 .. I mean wtf .. Not 500-1000 .. Directly 6000 .. Then they force you to abort you ticket or give them rest of the amount .. When you abort .. They tell you it will be refunded in 24 hrs .. And here i am 10 days have gone by .. No refund.. Wht they do is they take peoples money put them in market .. Earn some money of it .. And tell them due to some technical...
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saurabh216
from Mumbai, Maharashtra
Apr 29, 2015
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Refunds - I have not received my refund

Address: Pune, Maharashtra

23rd april 2014 i booked a ticket of pune to amravati from goibibo.com.due to some techinical problem the ticket is not booked.when i contact with them they said me so easily that the ticket is not booked, nd you have to book another ticket.they said me that your money will be refunded within 2-3 working days but till now april 29 i havent received any refund text or any kind of texts.when i email them asking for help i have got...
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E
eliotgonsalves
from Panaji, Goa
Apr 28, 2015
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Money not being refunded by Goibibo.com

Address: North Goa, Goa

I had made a goibibo hotel booking at Ramada encore for dates July 18th 2014 till July 21st 2014 for Rs. 23156/-.My goibibo booking id was HTLEGLEANH. The hotel cancelled the booking a few days later, and I was informed on 20th July 2014 by goibibo.com, that the refund would take place in a few days.Till date, despite repeated enquiries to Goibibo, I have NOT received my refund. The latest ticket number given to me was [Goibibohotels-750006].Each...
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