Indian Railway Catering &amp; Tourism Corporation [IRCTC] Complaints &amp; Reviews

Refund not provided for cancelled ticket

Money not refunded after failed transaction.

To change boarding point

Failed transaction money not get back

Money deducted from bank account but not credited in r wallet UTS app

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119

Mobile Verification Code NOT Received

141

Refund not received yet.

Too many invalid Captcha in login to IRCTC website

money deducted from bank account but not credited in r wallet of uts app

DO NOT SHOW MY BOOKED TICKET HISTORY

Mobile number already registered

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No refund for 3hrs late train, tdr filed, status: cr repudiate

Regarding my refund of amount as I have filed tdr on 17.06.22 but irctc is making false allegation and harassing

while recharging uts, money got deducted but uts wallet balance is 0

Indian Railway Catering & Tourism Corporation [IRCTC] reviews & complaints page 302

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Address: New Delhi, Delhi, 110001

Website: www.irctc.co.in

Today, I try to book a cc car ticket in janshatabti 12022 from tata to hwh, after payment through net banking, site of irctc was shut down, payment was deducted, but I didn't received the ticket also not received any message about regret and refund, after some I try to call on no [protected], no one received the call.
I was booking ticket in emergency using current booking .What a burst service in emergency and for poor and medium...

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Address: Pune, Maharashtra, 431001

Website: Www.irctc.com

Dear sir,
My self Shivraj today (27/10/2016)
When i was travelling in Nandigram face so much problems.
There was few regular people who come in my coach S7 at 5.30 from nanded stn.

I was slept some one shake me and start talking rudely...

Sayig that we are regularly doing updown in train. This is govt. Property not your fathers, are you purchased whole train, like this they were talking...

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Address: Kasaragod, Kerala, 671541

To whomsoever it may concern,
It is sad to acknowledge you that i lost an amount of 3100 indian rupees while booking ticket through your online portal
Being unable to be notified of any action in the process.
I was trying to reserve ticket from kasaragod to banglore central.
Furthur to this i was notified of being charged rs. 3100 for the same, unfortunately i didnt recieve any confirmation of booking the seats.br...

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Address: Auraiya, Uttar Pradesh, 206244

Website: IRCTC

Since last one year, i'm facing a great problem in sign in of irctc. I put the accurate captcha, but it showing incorrect captcha. Some times site opens, but on clicking a menu, it immediately logs out.
Why should we pay a descent money on booking ticket as service tax to irctc? The site mal functions maximum times, then why government is not looking after it. Prices are increasing, but service is becoming poorer day by day....

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Website: Www.irctc.gov.in

Respected sir/mam,
We are traveling in B2 compartment of golden temple mail with pnr no [protected] .the door near to our seats cant automatically close wen left open which is leading to inefficient cooling of the compartment as well as bad smell from toilet side persisting in our compartment.

Kindly pay attention and resolve this issue as soon as possible.
Thank you...

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Address: 515411

My IRCTC account have small corrections
in my first name middle and last name by profile.because of my wallet are not accepted in my IRCTC profile name.
ewallet have pancad first name, irctc profile name should be the same wanted.
That's why I"m requesting you.so please deactivate in my IRCTC account, and then I"m newly sign up the account Thank u......

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Last week i was traveling to dehradun from ndls ddn shatabdi on 18-oct-2016 the train was around 40 mins late. Today that is 25 oct 2016 i'm traveling to jalandhar from ndls amritsar shatabdi and it is 40 mins late again.
What is the use of declaring of speeding up the shatabdi's speed if still you can't provide the services online time. Why are the prices being hiked for?
If the shatabdis have to be late by 40-50 mins why are...

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Address: New Delhi, Delhi, 110092

Website: www.complaintboard.in/complaints-reviews/irctc-shubh

Dear sir,

My self manas ranjan nandi form delhi. This is regarding i have received my irctc sbi credit card form the month of september 2015. Still so far i did not have received my subha yatra user id and password. So please requesting to provide my user id and password as soon as possible.

This is for your kind information and necessary action an immediate action would be highly appreciated in this matter....

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I have booked two tickets i. E 3 passenger in train 12328/upasana express
On 22 july 2016 in tatakal in sleeper class from dehradun to lucknow. But train is late more than 3 hours from dehradun on 23 july 2016.

Pnr is [protected] & [protected]

So i submit tdr for both the tickets and passengers have not travelled on 23 july 2016. I have not get any refund.

The one tdr has status cr registered...

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Address: Bangalore, Karnataka, 560100

Website: www.irctc.co.in

Hi,

I have cancelled 3 tickets which are cost of 1170 before 25+ days of journey.
And cancellation fee it took around 360.
One bad thing being a govt company why irctc is charging high cancellation fee.

Am expecting less cancellation fee as resolution because we middle class or poor people will prefer ictc because of less fares, but when government itself deducting huge amount of money as cancellation...

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Address: 751007

I was booked a ticket from BBS to ROU for date 07/10/2016, on the day of booking my ticket status was W/L65. After that I got a message RC-26 status on 04th Oct 2016 . But on the day of journey ie 7th oct 2016 I haven't received any confirmation message from irctc site about my ticket status. for this reason I was missed my train and faced lots of problem. As a women and in festival time it is very sad that I got train due to this negligence...

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2 Comments

Hello Sir,

On 15th October 2016 I did online booking using the irctc mobile app using my HSBC credit card . I came to know from my credit card transaction details that I have been charged twice for the booking .

Below are the two transaction reflected in credit transaction
- irctc_PayTM MUMBA IN Rs 1, 215.65
- WWW.IRCTC.CO.IN INR WWW.IRCTC.CO. IN Rs 1, 215.65

Below are the...

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Address: Kolkata, West Bengal, 700020

Website: irctc

Dear Sir/Madam

Myself (Ronnie Brooks Chatterjee) and my wife (Dipasree Chatterjee) held a confirmed ticket with berth no.15 & 16 and coach no. B1 reservation in 3AC Train No. 13006 date of journey 04/10/2016 from Amritsar to Howrah. The train was scheduled to leave at 6:45 pm from Amritsar Station and we arrived at Amritsar Station at 3:15 pm. With no prior information suddenly, at 5:45 pm several announcements were made in...

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This complaint is based on feedback from my my wife, who was travelling from Delhi to Chandigarh via Shatabdi express (12005) on 23 Oct'16..
The feedback she gave was to the worst ever heard by me, and pics she shared are evidence of the true pathetic condition of railways, even in the luxury trains like of Shatabdi..

The coach C1 had nearly non working LCD screens, the snacks served (Kachori) was hard enough to tighten...

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Address: 411004

I am travelling from pune to bhubhaneshwar in konark express train no 11019
PNR [protected]
THERE ARE UNAUTHORIZED VENDORS IN THIS TRAIN wearing RAILWAY CATERING UNIFORM. They board the train at pun station.
They are duping the passengers by selling poor quality and unhygienic food in the name of railway .
Immediate action may pl be taken for the sake of innocent passengers and irctc...

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Address: Hyderabad, Andhra Pradesh, 500049

Website: www.irctc.co.in

Hi,

My IRCTC online account got deactivated as I was not using it regularly. Recently I tried to access my account and failed as it is deactive. I tried to create a new account but failed again as IRCTC is not allowing to register again with the same mobile number. My concern here is once an account is deactive IRCTC should allow to recreate a new account with same number or alteast reactivate the same old account if customer...

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Address: Malappuram, Kerala, 679330

Hi,
To whom it may concern,
I have booked ticket on 26 Oct from Chennai Egmore to Trivandrum Central. But the ticket not booked as it showed error in booking. But the money has been deducted from my bank account. I tried to book the same ticket again after sometime and same happened. Please arrange to refund the total amount of Rs.1965.86 (Rs. 982.93+982.93) in same account.
Transaction details is ECM/1614/IRCTC/IRCTC...

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Address: Vadodara, Gujarat, 390023

Website: Www.Irctc.co.in

I want to travel in 11463 from surendranagar to vadodara on 21/10/2016. so i open my irctc account and i was showing timing and availability of sit for this train. i saw there was no sit available in 3A in general quota. so i reserved sit in tatkal quota. There was showing 23 sit available in tatkal quota. so i booked sit in tatkal. But after some hours i again check availability of sits. I am wonder there was showing me 57 sits available...

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Address: 800001

Website: irctc.co.in

Dear Sir,
Last 4 month IRCTC harassing me against PNR-[protected] where travel cancel due to"Train Late More Than Three Hours and Passenger Not Traveled.", and i file TDR. During this period i call many times to Eastern(Phone:[protected] and IRCTC (Ph[protected]/[protected] but not refund my amount.I also drop many mail to [protected]@ecr.railnet.gov.in, [protected]@irctc.co.in, & [protected]@irctc.co.in and many other concern persons about this...

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Address: New Delhi, Delhi

Website: Www.irctc.co.in

I have booked my ticket for ap express (new delhi to visakhapatnam) for october 28th. amount of rs.2051/- was transferred to irctc but ticket wasn't generated. the amount was transferred through sbi internet banking. the deducted amount transaction reference no. igaacrrcj6. please resolve this issue immediately. i should go to my home, if this isn't resolved i may miss the chance....

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