Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

Complaint for refund
Dear service
I have cancelled two irctc tickets last month. details given below. so far refund amount is not credited in my account. please go through this and do needful..

Ticket no : 1
*passenger details
Name : avinash krishna
Age : 24
Gender : male
Status : cnf
Coach seat / berth : g2 8
*ticket details
Transaction id : [protected]...

Refund status
S. No. Transaction id transaction date cancellationid /refundid transaction type trans. Amt () refund. Amt () bank refund status refund date
1 [protected] 20-oct-2016 [protected] cancelled 2123.02 1980.0

O as the above status show i'd cancel the ticket and the amount should be retrieved within 3 — 6 days but after last of 14 days the refunded amount didn't deposited in my a/c....

We hereby have two cotvm in vapi station but none in on state or working condition.
Those machines are made for convenience. so it would make traveling easier. but right now they are just two boxes lying on the floor like trash cans.
So with due respect i request you to repair the machine as soon as possible so it could be made useful to all who in need. and fulfill its sole purpose of manufacture....

Railway services are getting pathetic day by day. It’s second time as i have observed worst experience interacting with railway services. I booked a ticket a few days back for new delhi to kota of kerala s kranti express to be travelled on 02/11/2016. Over ticket, there was mentioned departure timing 14:15 however train moved at sharp 13:40 from new delhi without any prior notification. When i approached to concerned staff to get the ticket...

I am trying to get my email verified so I can operate and buy tickets online. My phone was immediately verified. Attempts to activate my email has failed since October 25, 2016. I have written multiple emails, to which I keep getting auto-replies.

I cannot buy tickets. I need irctc log in details to buy tickets even from other websites. This is gross mismanagement. If they cannot manage it then allow people to buy tickets...

Hello team,

I made 2 reservation for the same train for the same number of passengers however i have been charged differential amounts. below are the details.

Trans id [protected] – ltt to sec – rs 4456 (4 passengers including 2 sr ctz)

Trans id [protected] – sec to ltt – 5931 (4 passengers including 2 sr ctz)

Can someone explain & help with the refund on the higher...

Dear sir,

I have cancelled my ticket from irctc flight but now till date i did not gotten my refundable amount. Irctc provide me below details
Transaction id [protected]
Receipt number ixgaagguw0
Refund amount 3142.0
Refund status refunded
Actual refund date[protected]

Please find the attached file my account statement to till date

I request you that please take...

I have booked a ticket from Indore to Howrah on Journey dated 27th October, PNR No - [protected]. Only two tickets are partially confirmed to RAC and rest of other tickets are not confirmed. They are in Waiting list. I have booked the TDR file also. Till now no mail came to me for refund. Only two RAC passenger took the train and rest of them didn't. IRCTC customer care only send the auto generated mail. I have attached the refund certificate...

It is so shameful to find an insect in the life nimbu pani served in swarn shatabdi going from new delhi to amritsar train no. 12029 seat no. c13 12. i am a physician working for punjab health and family welfare. to my surprise when i complained to the staff about that they asked me to throw it and get another one. it's such a shame on the quality of food served. alrhough cost of travelling is getting higher each day but food quality is getting...

Dear sir,
On 1/11/2016 i booked an e-ticket from rayagada to bbs for the date of journey on 2/11/016. A successful transaction has been made from my sbi account of rs.329 on pos irctc 85505 at irctc txn#492542.in this regard a msg also received about the above amount deducted from my sbi account. But until now no msg in this regard received, no mail received, no details in booked history found or no any deducted amount credited to...

I have booked train ticket with a pnr no.-[protected], train no.-59386, doj-29.10.16., sl, gzb-moz, dep:21.35, mohd asif+2.
It is very disappointing that irctc have booked a ticket of train no. - 59386 which has not plying from this station as i have seen in railway timetable at ghaziabad station when i have been complaining for this act of railways and some railway officer has checked the train no.in front of me and confirmed that...

I am sudhakar from chennai. i tried booking a train from chennai central (mas) to salem (sa) on 26th oct 2016 (journey date: 27th oct) in tatkal. after booking the ticket, i got a message as "no seats available. transaction dropped" but the amount 178 was deducted from my bank account. till now i didn't get any refund for my deducted amount. so please take this complaint and process my refund. i have attached the image for the dropped transaction....

We have booked below mentioned train from Nellore( NLR ) to KrishnaRajaPuram( KJM )

Train : BBS BNC SUP EXP
Train No: 12845
From Station: NLR
To Station: KJM
PNR: [protected]
Booking Date: 30-Aug-2016
Boarding Date: 31-Oct-2016.

The SMS we received and the "print ticket" option in irctc has shown the scheduled departure is on 31-Oct-2016. But it did not show the time of...

In train no. 12284 hazrat nizamuddin to ernakulam which depated from saturday 29th october 2016, the pantry was supplying the used food boxes, (the foil boxes which was used to supply breakfast, collected back) was filled again with lunch and dinner and supplied back to the passengers. this caught redhandedly and the pantry fellows had no answer. kindly take action against this un hygenic conduct....

My name is Sanjay Tiwari.I booked a ticket from Tatanagar to Howrah from the online portal of IRCTC. I entered all necessary details like ATM pin and account number of my SBI bank account. The message displayed read as "Your transaction is being processed". However instead of getting a copy of the ticket or a confirmation message on my mobile number my account was logged out automatically. I received a message from SBI regarding my transaction...

Train ticket tdr reactivation and refund of amount
Sir,
I booked ticket for 2 passengers for the journey on 24th sep 2016. The passengers were not travelled on that day due to train had late more than 3 hours. So, i filed tdr. But it is repudiated.

Tdr transactions details
Transaction id: [protected] train no./name: 12591/gkp ypr express pnr no [protected]
Date of journey: 24-sep-2016 date of...

Respected Sir/mam,

I am the regular passenger travelling in Indian railways. Maintenance of bathrooms are worst, ladies facing the lot of problems with this.

And the foremost thins is HIJRAS, where we are giving lot of respect to them but they are misusing this. They are harassing ll the passengers in train for money, using vulgar language.
Please don't allow them to the trains without tickets.
Please...

Hi,

I booked a ticket from ernakulam to trivandrum on 21-sep-2016.
The train was more than 5 hrs late and i cancelled the ticket. I filed tdr for the same. It shows tdr status as cr registred for more than a month now. My refund has not been initiated and i have not got refund till now. My ticket details are given below:
Pnr number : [protected]
Cancellation id :[protected]
Train number : 12075/jan...

Dear Sir,

I have booked one ticket in the name of Rajesh V Shetty on 16/08/2016 from Mangalore Central to
Lokmanya Tilak Terminus.

The journey date was 01/09/2016. However on 01/09/2016 the train was delayed by 6 hours and so Mr.
Rajesh Shetty did not travel on the said date and took other mode of transport to return to Mumbai.

I had filed TDR on 01/09/2016 only at around 1 pm.br...

Today, I try to book a cc car ticket in janshatabti 12022 from tata to hwh, after payment through net banking, site of irctc was shut down, payment was deducted, but I didn't received the ticket also not received any message about regret and refund, after some I try to call on no [protected], no one received the call.
I was booking ticket in emergency using current booking .What a burst service in emergency and for poor and medium...