Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

Family starved overnight, as pantry staff refused to serve dinner post 9 pm on new delhi bound 12259 duronto exp.in the morning, when the passenger asked for some extra bread slices, they again refused and said it will come with extra cost, if you don't mind to pay.

Situation has become miserable for passengers where indian railways is charging additional dynamic pricing over the actual cost of ticket along with full fare...

Hello team,
I booked a tatkal ticket from ludhiana to new delhi. following are the details:
Name:- amritpal singh
Train no./name: 12460 / asr ndls exp
Class: chair car (cc)
Pnr number :-[protected]
Date of journey:- 07-nov-2016
Tdr filling date:- 07-nov-2016 10:10:53 hrs
Cancellation id:- [protected]
Ticket charge:625.0 service charge:46.0 total:671.0

Train...

Dear irctc I have booked two tickets with pnr [protected] and [protected] with a option of book only if lower birth is allotted and your system gave me upper birth. My mom is 58 she can't travel with upper birth. Kindly refund my payment as it was your system fault not my fault failing in doing so will take further action against you but I won't allow you take my money like that. My number is [protected]...

Hi,

I have file the TDR against the PNR. Number [protected] for reason "Train Diverted and Train Not Touching Destination Station.", and I had received the Reference No :[protected].
This is your kind information this TDR filed before train departure from Chandigarh station. I am not getting SMS/email for train divert other route on this day.

When i got too knew than i immediate filled the "TDR”...

I have booked a season ticket for Mumbai Suburban Service on 13.11.2016, details as per below
Login id - sachinbara
Transaction ID - [protected]
STR Number - 958CBOK007
Source Station - Dombivli
destination - Matunga Road

The amount of Rs. 905 has been debited from my account, but the ticket has not been received. Also i am also not able to track the ticket through webtrack and after mentioning...

Consider the following details :-

Transaction id:[protected]
Pnr no [protected]
Train no./name:22807 / src mas ac exp
Date of journey:25-nov-2016
Date of boarding:25-nov-2016
Class:third ac (3a)
From:santragachi jn (src) to:chennai central (mas) boarding:santragachi jn (src)
Resv upto:chennai central (mas)
Quota: general (gn)
Date of cancellation:12-nov-2016...

Respected sir/madam,
I had booked an e-ticket from anvt to dbg
In anvt-jyg special (Train no. 05528) on 28th august 2016
And date of journey was 31st august 2016.
Reason behind this is train delayed for more than 3 hours mean to say it was suppose to arrive in anand
Vihar at around 11 pm night however been announced to arrive at 3 pm next day, hence late by almost 16 hours.
Hence none of the passenger...

Whenever I try to login I am getting a message either as wrong credentials. Only one time I have booked the ticket 2nd time after 15 or 20 days I am unable to login for the above reason. My user name is : prabhedha and pass word is POU216 I hope you will enable me to login and book tickets from Ballari to Bangalore and vice versa. Now I am at Ballari, Karnataka....

Dear Sir/Madam,

Greetings...

With respect to the email above, where the TDR has been repudiated saying that TDR was filed delayed by 10.30 hours is incorrect. The information provided by the zonal officer is given below:

The TDR filed against PNR Number [protected] with reason Train Late More Than Three Hours and Passenger Not Travelled. has been repudiated by the Chief Commercial Manager/Refunds...

Sir,
I had booked 3 tickets today in the morning.
In the form there was a line to write Mobile no.
I told the Bokking person to write my Mobile no in it as I can get SMS on my mobile also
but there is no any sms I got.
details of my tickets are
PNR nos [protected], [protected], [protected]

Hope for the best from you sir.

--
Regards

Dilip Tekchandani...

Dear Sir/Mam
I had booked one ticket for my sister Puja kumari on 14th nov 2016, Transaction id [protected], PNR [protected], in Train 12365 from Patna to Ranchi and the date of journey was 15th Nov 2016 from IRCTC Website login id abhayril05.
My allotted seat no. was 30/window side in D11 Coach.when i reached the mentioned seat number i found one person already occupied that seat after inquiry i found that he also had counter...

PNR No [protected] Train Number 21125 Indore to Gwalior 11/11/2016 Shweta Pawar at the time of train departure TC has informed me this coach is general sitting coach you have sit and go not co ordinate with me, as I am female i am completely harassed as per the railway behavior & I was travelled alone, It was very miserable situation, I need to reach Gwalior on urgent basis due to some urgent scenario, How I was travelled in general coach...

Order no :- 511901
Order date :- 15/11/16
Journey date :- 14/11/16
Amount :- Rs. 571.79

I order food from irctc catering from app and hotel is fresh yes plaza from ahemdabad station . I didn't get food and rupees is cut from my bank account through debit card,
Please refund my rupees at any cost.
Please let me guide how to refund, and please contact to irctc catering for refund request.br...

While its showing avalability of 99 seats in non ac sleeper before 11am. At and after 11am it shows not available. Same condition of availability for booking of 3ac sleeper also. I was trying to book from mdp to ctc. Do the booking is not allowed for common people in anga express plz clarify. Now i am unable to travel in emergency on that train. Please help common people and stop corruption of agents....

Sir i have booked one rail ticket through irctc website from tatanagar (tata) to howrah (hwh) in 12866 / lalmati express on 17 oct 2016 pnr - [protected]. but that day the train terminated short of disatnce at kharagpur (kgp). immediately i claimed my refund through tdr vide registration no.[protected] in irctc site, where from one week after status showing as cr registered but no refund made to my bank a/c till today 14.11.2016. i complained...

1 [protected] [protected] NDLS MFP 28-Oct-2016 CR Repudiate 29-Oct-2016 18:53:08 HRS

above is my TDR file details,
on 28 oct i went to board my train where i have RAC reservation(2 tickets), there was so much rush, that i could not board enter the train, all without ticket people where full inside, when i asked police and TT they told it's my problem.

i didn't have net there, i took a general tciket...

Travel date[protected] Train no 12602 chennai mail boarded from mahe station from there full of Bihari groups inside the reserved compartment and one TTR locked the shutter in between compartment i[censored] do like this how can people will cross through compartment few TTR brought money them and allowed to sit inside reserved compartment but those guys where holding open general ticket. Full boys group was sounded on the entrance of toilet ladies...

Dear sir,
I am booking tatkal ticket through irctc website but ticket is not book due to network problem and balance is deducted in my account. I am receive message in my mobile phone that purchase worth rs 525.42 on pos sbirctc at irctc txn#[protected]. My irctc a/c dont show any booking history. But my bal. Is deducted. So please resolve my problem....

1. In the train pantry car staff has different identity card of different contractors. Some were of Roop caterers and Satyam caterers Pvt. limited. All employs were not of that train they were of Mangla express and Durunto express.
2. All the staff of train pantry car was charging more amount as per irctc rate list. Example-veg. meal price has been taken was Rs 120 (Rice, dal, four chapatti, vegetable curry and pouch of pickle.) Standard...

I ordered non veg meals, but I was given veg meals.since I opened the meal, didn't hesitate t o proceed.while the vendor came for collecting charges for food.I mentioned their mistake but he didn't accept that, demanded money for non veg meals.without any way I paid.I regret for this.I want to mention this as a defect in the service.
Bokoro express
Nov 12
3rd AC B2...