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Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

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Updated: Nov 8, 2024
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Indian Railway Catering & Tourism Corporation [IRCTC] reviews & complaints page 306

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K
Karan Tawania
from Surat, Gujarat
Sep 30, 2016
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Irctc ticket not generated but amount deducted

Address: Surat, Gujarat, 395007
Website: www.irctc.co.in

I purchased 2 tickets online from surat to bikaner by train no 14708 ranakpur express on 30-9-16 at around 11am. i used my debit card of axis bank from-where a sum of rs. inr1204.5 is debited on 30-9-16 at 11:02am info:pur/irctc apin/newdelhi//seq no[protected]as per sms recieved in my mobile no.[protected]). but i found neither any ticket nor any booking history.
Axis bank a/c no.[protected]...
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S
Shobha Laxmi
from Mumbai, Maharashtra
Sep 30, 2016
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Tickets waitlisted tickets

Address: Mumbai City, Maharashtra, 400058
Website: www.irctc.co.in/eticketing/loginHome.jsf

1. i had booked tickets for 12472 in august and had got waitlisted tickets my seat was a2 39
2. however there were quite a few empty seats in the compartment
3. these get alloted to other customers after payment of extra funds no proof with me same for tatkal tickets
4. his is during offseason suggest booking of agent tickets be restricted so that you get genuine travellers book tickets
5. railways are loosing...
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R
Ritika Pandey
from Noida, Uttar Pradesh
Sep 29, 2016
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Payment not received after ticket cancellation

Address: 110085

My Name is Raj Kumar Pandey and I have cancelled 2 tickets having PNR number as [protected] and [protected] also their is one ticket which has been cancelled automatically because it is a waiting list having PNR number [protected] as all these 3 tickets have been cancelled and according to Indian Railways the money should be refunded automatically in our account after 2-3 days but it is not refunded in our account as I have cancelled the ticket...
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P
pks_sai
from Delhi, Delhi
Sep 28, 2016
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Double charges arbitrarily collected on reservation made by IRCTC.

Address: Sonepur, Odisha, 767016
Website: IRCTC

Your kind attention is drawn to the fact that i have booked 2 no. Of retiring rooms at ahmedabad against the pnr no. [protected] for 6 no. Of passengers @ rs.875/­ per room as per the prescribed norm. But at the time of check in, the retiring room in charge arbitrarily collected rs. 880/­ vide money receipt no. Z­754273 dated 6th may, 2016 stating that the on line booking is illegal and he will not allow the passengers if the same amount...
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A
abhiijit12
from Gurgaon, Haryana
Sep 28, 2016
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Without issuing rly. ticket, payment deducted from credit card for rs.937.84

Address: Mumbai City, Maharashtra, 401208
Website: www.irctc.co.in

Dear sir,

I am a regular user of buying Rly. Tickets thru. my www. irctc.co.in account. I have applied to booking 2 Railway tickets from Solapur to Pune in Ac chair car on 25.09.2016 for journey on 26.09.2016. The transaction was not complete due to technical fault but an amount of Rs.937.84 has been debited to my credit card account.The Axis Bank transaction ID is[protected].

I would request you to kindly...
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D
dheebhai
from Delhi, Delhi
Sep 27, 2016
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No refund of TDR filed

Address: New Delhi, Delhi
Website: irctc.co.in

Hi,

I have raised tdr against pnr number [protected] on 5th july at 01:26:48 hrs.

Train no. 12365.
Train name : rnc janshatabdi exp.
Train departure time from patna (Pnbe) : 06:00 hrs on 5th july 2016
My ticket was from patna (Pnbe) to rnc on 5th july 2016

I got response from irctc about tdr is 'your case was repudiated by south eastern railway (Se) citing that ã¢â‚¬å“no...
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S
sasikhumar
from Alangulam, Tamil Nadu
Sep 25, 2016
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Refund of money

Address: Erode, Tamil Nadu

Sir i am sasikumar i am booked ticket in irctc from warangel to erode i booked online . the PNR NO [protected] . on my travel day the train is delay more than 6 hours i am waiting more tham 3 hours in warangel junction in enqury no body say the correcy time to reach warangel . so i cancelled the train . by online tdr .from the day to today the money was not recevied my account i am not travelled in that train so kindely refund my money in...
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K
kailas vydyanadhan
from Chennai, Tamil Nadu
Sep 24, 2016
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Online ticket booking

Address: New Delhi, Delhi, 600090
Website: www.irctc.co.in

I have my account suspended five times. I have run out of phone numbers.
IRCTC cooly have replied on mail that the reason for suspension is auto, for which I am no way responsible. they have also on mail have advised me to generate new id with a different phone number.

ids blocked are
1. Kailastv
2. shanthiKV
3. ashwik07
4. achuchotu
5. chotuAV.

I have sent minimum 20...
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U
utpsssus
from Varanasi, Uttar Pradesh
Sep 24, 2016
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Water leakage in ac coach

Address: Gorakhpur, Uttar Pradesh, 273165
Website: irctc.co.in

Train no. 12531 gkp lko intercity express
PNR no. [protected]

I am travelling to Lucknow but there is a continuous leakage of rain water in my coach(C2 73). Being a female passenger it is highly inconvenient for me to face such a thing even in AC coach.

Please look into the matter so that this wont be repeated to any other passenger in the future....
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A
Anjali2016
from Pune, Maharashtra
Sep 23, 2016
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Subject: not allotting lower berth seats for senior citizens

Address: Mumbai City, Maharashtra, 400042
Website: Irctc

Dear sir/madam

This is with reference to the recent booking done on irctc. My pnr :[protected] train no:12224. Current seat nos.
We have always booked tickets on irctc however first time facing with an issue.

The train journey is booked for 6 passengers of which two are senior citizens. However it is very shocking to realise that no lower birth seats are allocated for the senior citizen passengers....
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P
pradeep bapna
from Mumbai, Maharashtra
Sep 23, 2016
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Issue in tatkal ticket booking from my laptop only...

Address: Hyderabad, Andhra Pradesh, 500049
Website: www.irctc.co.in/eticketing/trainbetweenstns.jsf

Dear Sir / Mam,

I am trying to book Tatkal tickets from my personal IRCTC ID, but error is coming which says "
You are permitted only 2 Tatkal Tickets between 10:00 AM to 12:00 PM per IP Address".
I am always getting same error massage from last 2 month.

The issue is : other people can able to book a ticket with the same network
Example:-
I am trying to book a ticket from office,...
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S
sankar_m
from Hyderabad, Telangana
Sep 23, 2016
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Login suspended

Address: Chennai, Tamil Nadu, 600094

Dear IRCTC,

I am using irctc login as sankar_msc for more than 8 years, just 2 months before i got an error message stating that your account suspended, i wrote a mail to [protected]@irctc.co.in, they told the reason is "Use of auto fill scripts or enormous hitting on site", i asked for the proof, coz for creating one more user i need to buy a new mobile connection & new mail id, this is horrible, but i asked one help that request...
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S
Skgbaran Baran
from Chilakalurupet, Andhra Pradesh
Sep 22, 2016
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Train route showing chennai central but halts at perambur

Website: irctc

Sir
I have booked a return journey from chennai central to coimbatore and herewith sharing the details of my journey

The train no 12511 by name Rapti sagar express from Gorakphur to Trinvandrum via coimbatore

the train route showed that it will reach central

36 GDR GUDUR JN 1 20:53 20:55 02:00 2208 2
37 MAS CHENNAI CENTRAL 1 23:20 23:50 30:00 2345 2

my...
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NIRBAN LASKAR
from Delhi, Delhi
Sep 22, 2016
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CCM north eastern frontier railway Maligaon not refunding the money

Address: Kamrup Metropolitan, Assam, 781001

I booked retiring room on 18 june for my friends through irctc website. Pnr [protected]. Rr referance no - ghyrr464133, transaction id - [protected]. But my friends could not take the train because the train was canceled from railway authority for landslides problem at lmg - scl section. So in such case i could not check in retiring room guwahati, i got the full refund of train ticket but my retiring room refund is still pending and yet to...
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A
abhigargit
from Bhopal, Madhya Pradesh
Sep 22, 2016
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Non refunding of amount against the filed tdr

Address: Hoshangabad, Madhya Pradesh, 461881
Website: www.irctc.co.in

Dear sir/madam, i had booked a ticket from jhansi to pipairya journey date 02 july 2016, but the train got late from more than 6 hours. i had filed the tdr on the same day on 02-jul-2016 18:14:02 hrs. the status of tdr showing cr registered. i was waiting for the train but the train got late so much so i have filed the tdr. please help me on this asap. as per rule total amount of ticket should be refunded if the train gets late more than...
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R
Reddi@123
from Mumbai, Maharashtra
Sep 22, 2016
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Bike has been parcel (loaded) 2nd september, but not received yet.

Website: IRCTC

I have loaded my bike at 02-september-2016 at pune junction and delivery expected date was 03-september-2016 at renigunta junction (Ru). But it's not delivered yet.

Please find the below details

Bike number:ap03bc7120
Parcel date : 02-sep-2016
Train number:11041
Crno:cr08716
Loaded station: pune jn
Delivery station: renigunta junction (Ru)...
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S
sparshsm
from Gurgaon, Haryana
Sep 21, 2016
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Car registration

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Hi team,

I booked a tatkal tiket for the train 14013, but the train was late more than 3 hours, so i did't travelled and raised a tdr for the same.
It is around 10 days now and the amount is not returned by irctc.
And the status is conitnously showing as cr registered.

Transaction id : [protected]
Pnr number : [protected]
Train number: 14013
From station: lko
To station:...
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S
Sageer Hossain
Sep 21, 2016
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Refund of unsuccessful transaction

Address: Kolkata, West Bengal, 700016
Website: www.irctc.in

I tried to book train tickets on sept 19 2016 from sta (satna) to hwh (howrah) for oct 13 2016 train name:kolkata mail train no:12322 through sbi netbanking enabled money rs 519 has been deducted from my account but tickets has not been booked.
I again tried to book for the same train on sept 21 2016, the same thing happenend so 519+519 has been deducted from sbi account.
Two transactions failed:
In irctc.co.in... refund...
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I
iftekhar1ahmad
from Mumbai, Maharashtra
Sep 21, 2016
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Tatkal bookings of e-tickets for the train 12834 i.e. HWH ADI EXPRESS

Address: 441001
Website: www.irctc.co.in

Tatkal quota of sleeper class for the given train was full before the commencement of tatkal timings.
On[protected], I was looking for a tatkal ticket from Nagpur (NGP) to Surat (ST) in sleeper class for date[protected]. But when I logged in to my irctc account & checked for the same at 10:50 AM on 21.09.2016, I found out that all the tickets were already sold out & it was showing a status of "REGRET" even before the start of tatkal...
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D
dr.darshana taware
from Bhubaneshwar, Odisha
Sep 21, 2016
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Not received refund amount in my account

Address: Mumbai City, Maharashtra, 421003

Transaction ID:[protected], pnr No [protected], Train No./Name:11301 / UDYAN EXPRESS, Date of Journey:19-Nov-2016, Date Of Boarding:19-Nov-2016, Class:second ac (2A), From:Kalyan jn(kyn)To:Akalkot road(akor), Boarding:Kalyan jn(kyn)
Resv Upto:Akalkot road(akor), Quota: general(gn), Date of Cancellation:14-Sep-2016 23:01:03 HRS
Ticket Type: E-ticket, Cancellation ID:[protected]...
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