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Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

www.irctc.co.in
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Updated: Nov 8, 2024
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Indian Railway Catering & Tourism Corporation [IRCTC] reviews & complaints page 303

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R
Rajiv kumar gunisitty
Oct 19, 2016
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No lower berths for senior citizens

Address: 560037
Website: www.irctc.co.in

I have tried to book three tickets for the same trains on the same dates for my parents in a hope that i will get lower berth seats. But unfortunately, even though they had 50 seats available, i did not get even one lower berth seat. This is really unfair. At least there should be an option for to give tickets if preferred berth is not available or system should inform earlier that preferred berth is not available. Now i have incurred a loss...
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sanjeev8x10
from Kolkata, West Bengal
Oct 19, 2016
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Wrong seat allotment to Senior Citizen Lady

Address: Kolkata, West Bengal, 700029
Website: www.irctc.co.in

Very strange to see that I have booked my mothers Rail ticket ( IRCTC ) multiple times over the last 2 years and in-spite she being Senior Citizen lady passenger, shez always been allotted SU Side Upper.
Now this time again she is travelling alone & i have booked the following and same allotment-
[protected] Sealdah to NDelhi / PNR [protected]
[protected] NDelhi to Howrah / PNR [protected]

Requesting...
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D
dbiswajit8
from Kolkata, West Bengal
Oct 19, 2016
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Money deducted but ticket not booked

Hi,
I have booked ticket on 18 Oct from Howrah to Puri. But the ticket not booked as it showed error in booking. But the money has been deducted from my bank account. Please arrange to refund the amount of Rs.1794.00 in same account.
Transaction details is ECOM PUR/IRCTC APIN/New Delhi/181016/11:36.

I have booked the same ticket again after half an hour and it booked properly.
My IRCTC User Id: dbiswajit8br...
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O
onesh
from New Delhi, Delhi
Oct 19, 2016
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Water bottle

Address: Firozabad, Uttar Pradesh

On 14 oct i was travelling through gomti express 12420 at Tundla station i reach at vendor stall shop no 4 names madhan petha bhandhar he is taking 20 rupess instead of 15 for railneer.this is not fair he is taking 5 rupesss more than thw actual price. i request to you please give you warning otherwise cancel his licence.it will be good for public and indain railway...
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C
Chary GK
from Bengaluru, Karnataka
Oct 19, 2016
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PNR was not generated but amount debited

Address: Raichur, Karnataka, 584101
Website: www.irctc.co.in

I booked ticket the transaction id is generated and i got a message but the pnr is not generated its shown blank but rs. 218.01 debted, in mt transaction status is showing failed so plz refound money. Plz find the attachment image also.

Transaction id: [protected]

My id: govindgk65
Email: [protected]@gmail.com...
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A
ajendra7846
from Delhi, Delhi
Oct 19, 2016
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Ticket status automatically changes

Address: New Delhi, Delhi, 110059

I have booked ticket from anvt - ald on 27 september for 26 october. At the time of booking my status was waiting 6 and 7 for which i have email as well as message. After some days i have checked my ticket status it was in rac i thought may be it will be conformed. Today when i again checked my ticket status it was showing waiting 31 & 32, how it possible? I can not understand. Is irctc a fraud website of ministry of railway even i have email...
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S
Sola rajesh
from Hyderabad, Telangana
Oct 18, 2016
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Not getting refund money on cancelled tickets.

Address: New Delhi, Delhi
Website: irctc.co.in

Am RAJESHKUMAR.My userid SOLARAJESH.
My registered email id is [protected]@gmail.com.I cancelled tickets on October1st and october 4th.i.e on[protected] &[protected].
my pnr numbers are[protected] &[protected].
But I got refund on 6th October I.e O[protected] for two tickets and refund money for remaing two tickets is still pending.am attaching my bank transaction details kindly look and refund my money....
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V
Vipul7787
from Delhi, Delhi
Oct 18, 2016
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Refund Not Given

Address: New Delhi, Delhi, 110032
Website: Irctc.co.in

I tried booking a ticket through IRCTC mobile app on 21st sep.I was booking a ticket From Delhi Sarai Rohila to Sri Ganganagar to travel on date 07/10/2016. But unfortunately when i was making the payment through my SBI debit card the amount of 1680/- was deducted from my card but my ticket was not booked.I also recieved a text confirming the deduction of amount from State Bank as well.As per telephonic conversation with IRCTC customer care...
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I
ilanosortap
from Purushottampur, Odisha
Oct 17, 2016
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Missed my train due to rescheduling

Address: New Delhi, Delhi
Website: irctc.co.in

I had booked my train from bbs to rou in 18452 - tapaswini express, pnr no: [protected]. The time of departure showing on the ticket was 22:05. However, the train was scheduled recently to 21:20 and i missed my train.
I didn't receive any alert any sms notifying me about this change.
I also checked the status online 2 hrs prior to the previous departure and still showed the old, non-updated routine....
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A
Arghya Upadhaya
from New Delhi, Delhi
Oct 17, 2016
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Refund not generated

Address: New Delhi, Delhi

I had tried to book tatkal tickets on 14th oct, 2016.
i ws nt able to book the tickets but the money got deducted from my bank account.
i tried for a 3rd AC ticket but could not book cause the network was slow.
still the balance got deducted
i tried for a 2nd AC ticket but could not book that either, still the money got deducted.
in total i lost more than 7000 rupees.
i need the refund as soon as...
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N
ngdarji
from Gurgaon, Haryana
Oct 17, 2016
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Tdr got rejected pnr - 8748158757

Address: Vadodara, Gujarat, 390020

Pnr - [protected]
Cancellation id - [protected]
I had train on 12th oct from vadodara. But due to high cold and fever i was unable to travel on 12th oct and i booked train on13th and traveled in that. I filed tdr to cancel ticket on 12th oct, but not find suitable tdr reason in drop down so selected "passenger not travelled as reservation provided in lower class". Please process the tdr and initiate refund for the same....
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M
MSWahi
from Delhi, Delhi
Oct 17, 2016
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No action against complaint made by sms helpline

Address: Lucknow, Uttar Pradesh, 226025

I was travelling from NDLS to LKoJN yesterday by Swarn shatabdi 12004 in coach C10 with my old father pnr:[protected]. During whole journey a bunch of pessengers (around 20 in number both boys and girls) kept on making loud noise for the all time and I requested them to talk slowly. These pessengers were actually had their seats at C9 coach but exchanged with the pessengers travelling in coach C10. Despite request they reminded unfazed. Other...
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S
santosh keswani
from Mumbai, Maharashtra
Oct 17, 2016
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Deduction of service charges

Address: New Delhi, Delhi
Website: irctc.co.in

Hello team,

This is to inform you that, i have booked ticket online through irctc and my pnr no. is [protected], but my ticket has been cancelled due to waiting. while booking ticket irctc service charges has been added. my first complaint is that they have added 46rs has a service charge and same ticket can be booked from window without additional charges. what is the funda of deducting so many charges. another complaint is...
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K
Kulkuldeeppandey
from Mumbai, Maharashtra
Oct 17, 2016
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Forgot user Id and password

Address: 400101
Website: Irtc

My mai I'd is [protected]@gmail.com. And phone number is [protected] forgot user I'd please sir deactivate my account stop thise number is all ready show to it is thise and thise mail use and I not know who is my id use please helps me sir please sir you are close my phone number and mai I'd how to deactivate my account and create New account please help me...
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S
Shivam148
from Mumbai, Maharashtra
Oct 16, 2016
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Amount deducted from Bank but ticket not Booked and also Also it is showing payment pending

Address: Aligarh, Uttar Pradesh, 202001
Website: www.irctc.co.in

I was doing a Tatkal ticket on[protected] through irctc website. The amount was deducted from the bank but the ticket is not confirmed and also payment is pending on IRCTC Website.

I mailed the complaint at [protected]@irctc.co.in and they have given me the A complaint No. IRCTC #4177102. But after that there is no response from there side.

Amount was deduced from Bank with following details "INR 719.50 Info.IIN*I-Debit*irc...
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R
rdn521
from Indore, Madhya Pradesh
Oct 16, 2016
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Booking issues n asking for refund

I am currently on board in train no. 11058 traveling from PATIALA to BHOPAL JN.

I booked my ticket yesterday .
At first time I could not get the booking process complete bcz of some site issues .
So I waited n checked again my booked history if ticket was booked or not.
IT WAS NOT BOOKED

After some time I again tried to book the ticket.
This time I succeeded n got a confirmed ticket...
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A
Aman3106
from Gurgaon, Haryana
Oct 16, 2016
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Regarding train late and wrong information

Address: New Delhi, Delhi, 110054
Website: National train enquiry system

Sir i am passenger of magadh express 12401 boarded on date 15/10/2016.my pnr no. is [protected]. Train is late and yet not reached the destination new delhi on 16/10/2016 till 3:50pm but on NTES website it is showing that train has arrived at new delhi railway station at 3:10pm ..this is too irrelevant information for us..you people are making fool o[censored]s.. right now i m in train and tarin is in rest position at tilak bridge but railway says...
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H
Harshitgkp
from Delhi, Delhi
Oct 16, 2016
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Take 100/_ extra from room charge

Address: 273001

Dear sir I book my room no 206 in irctc yatri niwas in Howrah rly station. The counter staff of yatri niwas take 630/_ & give recipient of 530/_. When I asked about extra 100/_ Rs he told everyone give our commission. And not return, my PNS no is [protected]. And my mobile no is [protected], Sir please take action and inform me too. Thanks. Harshit Srivastav...
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S
sarmaemani
from Nagar Karnul, Telangana
Oct 15, 2016
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Tr.id.100000587277770

Address: 530017
Website: irctc

I have booked two tickets on 25th AUGUST, 2016, for me (Senior citizen) and my wife, in 3rd AC for journey on 18-10-16 by train no. 17488 (tirumala exp), and the berths were allotted vide PNR no.[protected], in different coaches B-1 and B-2 from visakhapatnam to tirupathy, through IRCTC website. Is there any possibility of allotting the two berths in one compartment, which will be of great help to my family to make journey on[protected]....
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R
rajendra1983
from Mumbai, Maharashtra
Oct 14, 2016
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Sheet ke bare mai

Sir pls mari compaint ye hai ki abhi mera resvervtion tha phir bhi o lok khade nahi hote hai kyaki o log bolate hai ki T.C aayega to hi ham hkade hoge .
Haisa q hota hai o log nagpur se nashik jane ka tha aur withaut ticket mai kayi un logoko goverment ne savalat diya kay o logo ko gov ne savalat diya hai aur o bhi resarvation ke coach mai ye to galat hai aur uupaer se bolate hai .aur sir 18030/29 train ka coach bahot kharab hai usako...
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