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IndiGo Complaints & Reviews

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Last updated Oct 30, 2024

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IndiGo reviews & complaints page 272

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Address: West Medinipur, West Bengal

I HAVE BOOKED A FLIGHT TICKET OF INDIGO ON 8/06/12 THROUGH IRCTC PORTAL.AND ALSO CANCELLED THE TICKET(TRANSACTION NO [protected]) ON THE SAME DAY .BUT THERE 6 MONTHS HAVE BEEN GONE, I CAN NOT GET THE REFUND AMOUNT FROM IRCTC.I MENTIONING ALL THE DETAILS IN RESPECT OF THE TICKET CANCELATION.

SOMNATH DUTTA .KHARAR. GHATAL . PASCHIM MEDINIPUR-721222. PHONE NO :[protected]

Cancellation...

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Address: Karnataka

I have booked indigo airline ticket for my friend through Yatra.com. While booking online ticket by mistake i have putted wrong spelling for last name and done payment. After payment, i got ticket in my mail and i observed that i have filled some wrong spelling of last name. I called both Yatra.com and Indigo,and request for correction of filled data but they told you can not edit any data. I asked for any alternative solution they told You...

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Address: Hyderabad, Andhra Pradesh

I was travelling from mumbai to hdyerabad in the indigo flight which was scheduled to fly at 2005hours. The flight got further delaye by two hours due to which i had to spend Rs 500 at the airport further.
I had to attend a business meeting in hyderabad at 10 which i could not attend as a result of the delay of flight. Doesnt matter what the reason for delay was,it still resulted in a loss for me which cannot be calculated.
I...

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Address: South Delhi, Delhi

Dear Sir/Mam,

We are really dissappointed from your Cabin Crew team in the Indigo Flight No.6E 551 departure time 11:10am on 22nd November 2012 from Delhi to Srinagar. None of the airhostess told us about the special services which were available on our ticket no. 17A, 17B, 17C, 17D. While same special services were available in the Indigo Flight No.6E 556 departure time 3:15pm on 26th November 2012 from Srinagar to Delhi,...

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Address: Mumbai City, Maharashtra

Ticket cancellation refund
Hi,

I cancelled ticket from Indigo airlines from Mumbai to Jaipur ,
booking reference GP1RAI
Date of Booking 30-10-12
For that Indigo charged cancellation fees Rs 1129 per ticket, that is fine i got agree with that .
But they are not returning the remaining money around Rs.2022 saying that they don't give refund and will add it my indigo credit but i didn't...

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Address: Allahabad, Uttar Pradesh

sir,
i have booked a ticket from lucknow to bangaluru on 22nd oct 2012 and cancelled it on 29th oct 2012. the booking reference was YWKWLC. the flight number was 6E 164.i booked the ticket through my email id [protected]@gmail.com. but i have not got my refund till now. i called customer care but the person said that it will take 10 working days to complete the refund process. more than 12 working days have passed but i have...

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Was travelling from Bangalore to Jaipur via indigo airlines on 9th Nov when a dslr camera,newly bought, was stolen from my checked in luggage. I have sent many mails and made 100calls to the customer relations at indigo airlines but they have not taken any action still. had a bag with a lot of Diwali gifts. Even though the bag was less than 6kgs, the indigo ground staff didnot allow me to take it as hand baggage. Forced me to check it in....

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I was travelling from Bangalore to Pune on 10th Nov 2012 on Indigo flight 6E-108, I had a check in baggage of 16.8 kg (weighed at home) but the weight machine at the Indigo counter at Bangalore airport showed it to be 26 kg and I was made to pay Rs. 1260 as excess baggage charge of 6 kg. I weighed my baggage again at a commercial weight machine after getting down in Pune and the weight of the baggage was well within the specified limit of...

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Address: Bangalore, Karnataka

I travelled by Indigo Flight 6E-141 on 17th October 2012 from Delhi to Bangalore (Seat 10-A), which arrived at Bangalore by 3:15pm. I had switched off my cell phone as per the in-flight instructions and kept it in the seat pocket. I forgot to take out my cell phone while disembarking the plane at Bangalore.

I got to know of this gaffe by the time I reached the exit gate, then I contacted Mr. Manish (Assistant Manager, Indigo)...

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Address: Nagpur, Maharashtra

A group ticket was booked on indigo toll free booking number vide PNR No. ENU5BI for eight passengers for journey from Nagpur to Srinagar & back journey date[protected] & return[protected]. While giving name on phone one passengers Mr. Jidewar of whom the the first name was spelled Raju which is his nick name but as per the valid ID his name is RAJEEV. So for spelling correction I requested to concerned agency as the journey date...

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I Mrs.Maheen Sultana while traveling in Indigo Airlines from MUM-DXB on the 19th June 2012,met with an accident during my journey , where i was on a wheelchair,taken care by the indigo staff,however at the time of entering the aircraft bus its huge steel ladder fell on my left feet, which had been operated in Oct 2011 for total knee replacement ,also i fell miserably and hurted my back am suffering from a severe back injurury.i was unable...

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Address: West Delhi, Delhi

dear All,

on 21st sep 2012 i was booking ticket on indigo from my i pad for RAIPUR-DELHI 26th sep and DELHI -RAIPUR 1st oct 2012
after completing booking my card got charged for Rs.46016/= on 21st sep 2012 but ticket was not issued.

i contacted you call center they said sir kindly make new booking and choice option pay later and give us booking no.ZN4SLH and we will issue tickets on same fare as your credit...

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Address: Mumbai City, Maharashtra

We had the shock of our life when kept back at the desk and not allowed onboard , courtesy Indigo & sub courtesy Make my trip .. Me and my husband were scheduled to fly on Indigo Flight 06E-244 from Mumbai to Cochin departing at 11:40hrs on Monday, July 2nd, 2012. We reached the Indigo counter at 10:40 hrs (a good one hour before),yet the staff at the counter and the Supervisor Megha did not let us board the flight. We then literally...

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Address: Indore, Madhya Pradesh

I am travelling on an Indigo Flight 6E245 from Raipur to Mumbai via Indore. Few minutes back the flight had landed in Indore. While the cabin crew was identifying the cabin luggage, a green bad was initially found which had no claimant. After some minutes, a traveller identified the luggage as his. When it was identified, the crew members were found making fun of the situation by gestures and conversations among themselves. One cabin crew...

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Address: Hyderabad, Andhra Pradesh

Sir/Madam,

I travelled by Indigo airline from Hyderabad to Mumbai on 20th August 2012 vide 6E 246 departing 7.20 Am from Hyderabad.

I had a checked-in luggage which when i collected at Mumbai airport i found that side zips were opened and my an item of mine Sunglass worth more than Rs.8000 was found missing. Then i realized that my baggage did not have either the security checked-in tag or the plastic locks...

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Address: Chennai, Tamil Nadu

I had one of the worst flying experience on 22nd 2012 in Indigo airline from Chennai to Delhi....Indigo aircraft 6E282 had no reclining seat and it was the sickest flight i ever had! Nothing more than typical village town bus. Passenger name: Newbin Santhosh, Seat No: 11A PNR:ZJ7NDF. I made a complaint to the customer care but no satisfactory actions taken. I want indigo refund my ticket fare and pay a compensation for the inconvenience caused...

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Address: Mumbai City, Maharashtra

I am Manoj S. Londhe. I had entered following details while booking round trip for my wife Mrs. Manali Londhe - Mumbai-Delhi- Mumbai.

1. Mumbai - Delhi - 16.08.2012, 6E 174, 16.40 hrs departure from Mumbai.
2. Delhi - Mumbai - 22.08.2012, 6E 187, 18.30 hrs departure from Delhi.

To my utter surprise/ dismay, in the ticket the booking appeared as,

Going Out - Mumbai to...

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Address: Bangalore, Karnataka

On 22nd July, I called to enquire on few things reqgarding the airtickets booking with Indigo. The person name was Sunil who insisted me that if I go with he booking with call centers , I will be getting some additional discounts.
The conversation started at 8:22 AM today and lasted for 17 mins. As suggested by him that discounts are there ,so I agered to go for the booking.
I told him that We were 2 Adults and 1 infant and...

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Address: Maharashtra

I have booked a ticket from Mumbai to Shrinagar which was scheduled at 11.00am and I was supposed to reach 45 minutes prior to the flight. And due to traffic jam on the gate of airport I reached 5 mins late at 10.20am. Despite my several request they didn't allow me for the boarding pass, wherein many times I waited on the airport for the delay caused by them without any complaint or compensation. Further when I asked for the refund,...

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Address: Maharashtra

Thu, 5 Jul 2012 16:45:25 +0530

Name : Prashant

Email : [protected]@gmail.com
Phone : [protected]
Pnr : RFNDBB
Feebback type :
ComplaintsSubject : WebsiteFeedback :
From: Prashant [protected]@gmail.com
To: IndiGo [protected]@goindigo.in
Cc: Date: Thu, 5 Jul 2012 16:45:25 +0530
Subject: Re: Your IndiGo Itinerary - RFNDBB

Dear sir ,br...

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