IndiGo Complaints & Reviews

The Airlines website is not working properly.
Last night I was booking a rund trip ticket from Patna to Mumbai at around 10.30/10.45 pm. And I double checked that I had selected the correct flight out of the two options available. However despite that when I received teh ticket, both the flights were the wrong ones!...

Helpful

Be the first one to find this review helpful

Found this helpful?

1 Comment

Address: Lucknow, Uttar Pradesh

Subject:Regarding refund of the cancelled ticket amount

Sir

With due respect, I myself Rashmi Srivastava book ticketfor four person
from LUCKNOW TO AHMEDABAD and from AHMEDABAD TO LUCKNOW.The bookingreference is KBZWCA.

Date of booking is 09 Jan 12.

One passenger Mr.Adesh Kumar cancelled his return ticket.

The cancelled ticket reference is PNR - JCI5CF.br...

Helpful

Be the first one to find this review helpful

Found this helpful?

3 Comments

Address: Khordha, Odisha

I have booked one TWO-WAY ticket of Indigo airline for my urgent official visit to Delhi. It’s booking reference no is MWTQAN and date of journey is on 27.02.2013 on flight No.6E258 from Bhubaneswar to Delhi and return ticket on 2.03.2013 on 6E257 in my name: RAJKAMAL SWAIN. I reached Bhubaneswar airport 6.05P.M while departure of flight is 6:55 P.M. Although I was waiting near the desk. The lady on desk knowingly ignore me for around...

Helpful

Be the first one to find this review helpful

Found this helpful?

3 Comments

Address: Delhi

Dear Indigo Team,

PLS FIND THE FOLLOWING COMPLAINTS FACED BY ME BECAUSE OF YOUR FLIGHT:

1. Myself SATVINDER SINGH, I'd booked my flight from Delhi to Bhubaneswar for 24th Feb'13 which I later got changed to 26th Feb'13 same flight. My Booking Refereence was DW7ICT. I did not get any mail from your side confirming me the changes made, it was again when I'd called up the callcentre on 26th Feb'13,...

Helpful

Be the first one to find this review helpful

Found this helpful?

1 Comment

Address: Lucknow, Uttar Pradesh

I boarded the indigo flight 6E141 from lucknow to Bangalore.I had a strolley bag which i checked in.The bag was absolutely new and I had bought it 2 days back.When I collected my checked in baggage at my destination Bangalore, it was badly damaged.The fabric was cut and the strolley was broken and stuck.The bag was worth 6000.Who will pay for the loss? I want my money back from the airlines....

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: Maharashtra

IndiGo Itinerary - BSZFCL - A.GUPTA

I had a BAD experience on the 17th. Though I had paid on 24th Dec thru my IDBI Debit card, I was asked to pay again while checking-in, by your Assistant Manager Hakim. This was nothing but harassment. If payment had not come to you, you should have alerted us in December itself ! Why at the time of checking-in.
I have checked my bank statement and have confirmed that the debit was...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: Odisha

Dear sir / Madam

I am travelling today by Indigo Airlines 6 E 256 and my PNR number is MW8QEP from Bhubaneswar to Delhi .

As I was carrying only handbag and kept my laptop also is same due to this my over all weight was 9 KG so I was advised to check in my bag as more than 7 Kg is not allowed as hand carry by Mr Jaidev who was issuing boarding pass from mobile device .

As per his advise I went...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: Gurgaon, Haryana

DEAR SIR/MADAM,

I AM SORRY TO BRING TO YOUR KIND NOTICE THAT TODAY I.E 08/FEB/08. I HAD TO GO TO BHUBANESHWAR. AND I WAS BOOKED YOUR FLIGHT NO.6E 251. VIDE PNR NO. XJ78AB.

I HAD REACHED THE COUNTERS AT 8.18 AM AFTER GETTING MY BAG SECUTITY CHECKED AND ALL TO CATCH THE FLIGHT FOR 8.55 AM. BUT I WAS NOT GIVIN THE BOARDING PASS. AS I SUPPOSE YOUR FLIGHT WAS OVER-BOOKED.
br...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

my name is satinder pal, i am on flight No. E6 316 Trivandrum to Delhi on dated 31st January 2013,i don't had good experience on this flight, when i ask for dinner the air hostess told me its finish i ask for 4 item for all theses item she told its finish, and Ur air hostess are so much talkative, both are discuss there personal issues on board, and talk so loudly, first time i saw these air hostess talk so loudly, they don't...

Helpful

Be the first one to find this review helpful

Found this helpful?

2 Comments

Address: New Delhi, Delhi

This is to bring to your notice about my sad and horrifying experience with indigo airlines. I got three tickets booked thru make my trip from Delhi to Bangkok and vice versa.
Delhi to Bangkok: 16 Jan 2013 time 18.25
Bangkok to Delhi: 31 Jan 2013 time 1.05 am. Airline PNR: WRWFDI
Passenger names
a. Ishpal Singh Makhni
b. Shilpa Makhni
c. Aarav veer Makhni
Indigo airlines confirmed the tickets...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Dear Authority,

I was not permitted to board the indigo flight patna to mumbai on 28.01.2013 with following details:
ezeego1 reference number : EZR[protected]/A

Indigo Confirmation number : FS2JLH

that i have booked. Reason they told me that i had reached late at boarding pass counter. Flight timing was 2.30 PM and i had reached around time of restriction of 45 min before it....

Helpful

Be the first one to find this review helpful

Found this helpful?

3 Comments

To
customer.[protected]@goindigo.in
IndiGo <[protected]@goindigo.in>
Interglobe Aviation Limited ("IndiGo")
Tower C, 3rd floor, Global Business Park
Mehrauli Gurgaon Road
Gurgaon - 122002, Haryana
Fax:[protected]

Hello,

I want to put a complaint against my missing goods from my luggage. I was traveling from flight no E426E42 on 26 January 2013...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: Mumbai City, Maharashtra

I have booked the Air Ticket online for my Director for Bangalore - Mumbai for[protected]. Due to some domestic reason i have cancelled the Air Ticket on[protected] online, After cancellation I have called the Airline on[protected] at 16.17 and spoke to Mr Rahul for refund, he told with 5-6 working days the amount will be refunded. Again i called Mr Sandeep n[protected] at 16.40, Mr Faijal on[protected] at 16.37 and finally i spoke to Mr...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: Bangalore, Karnataka

Hi Sir,

I have cancelled my tickets with Indigo PNR number ONCMBI on 3rd of Nov 2012. However i haven't receive the refund yet. As per their policy they say 10 working days.
I called up Indigo custermer care twice and had words with Naman on 4th of Dec2012 and Aditya on 24th of Dec 2012..

Do let me know how to proceed further for getting my money back.
Thanking you in anticipation.
Sayani...

+1 photos

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: Hyderabad, Andhra Pradesh

I was travelling from Chandigarh to Mumbai on 9-1-2013 by Go Air Flight. The flight was to leave Chandigarh at 5.25 PM and arrive Mumbai at 7.20 PM. I booked a ticket to Hyderabad from Mumbai by Indigo Airlines Flt No. 6E234 to be departed from Mumbai at 9.20 PM. The flt from Chandigarh was delayed and landed at Mumbai at 8.40 PM. by the time I collected my bag and rushed to the nearest Indigo transfer counter, it was 9.00 PM. I was told...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: West Bengal

I had got tickets done from Bangalore to New Delhi. And later got the tickets cancelled.
The cancellation was confirmed by Indigo on 21st December and the customer care executive informed that the money will be credited back to my credit card account within 8 to 10 working days.
I wrote a mail to them again on 8th January and there was response.
I spoke to the Manik (the cutomer care executive) and call continued for...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

I had booked online Ticket 6E287 DEL-MAA and 6E288 MAA-DEL on 19-Nov-2012 PNR NO. QR57EA For Rs.10,050/-using Amex reward points redeem vouchers for Rs.5000 and balance through credit card payment of Rs.5050/- .

I had cancelled the ticket DEL-MAA on 22-Dec-12 online and your website state that I should contact Customer Care for Refund. When I called your customer care an executive kept me on hold for about 15-20 minutes after...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Hi,
My husband, myself, our daughter and infant son twenty months had the misfortune to book an indigo flight from Trivandrum to Hyderabad on 12 December 2012. When we arrived at the airport we were harassed by goons who call themselves indigo managers. The PNR numbers are SWYEDA and FWM6BD.
I arrived in Thiruvananthapuram for Flight 6E-315 well in time, and during check-in was asked to provide the Date of Birth certificate...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: Nagpur, Maharashtra

I booked one Ticket for my Cousin sister Anita Thakker from Nagpur to Bangalore on[protected] using my Debit card from ICICI Bank.
Card was accepted and payment accepted. To my surprise I got a information about Cancellation of said ticket stating that I can not book a ticket for somebody else. It was a shock and on top of it I was told that Rs.2000.00 will be deducted from the amount I paid.
Ridiculous. Kindly check at your...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

I just wanted to warn you from Snehalatha V. Rao (Indigo Cabin Crew from Bangalore - IGA7519).

She has messed up my son (Roger) mentally and now he's jobless. Knowing she has been dumping guys since long for fun, he insisted that she wouldn't drag him to commit in their relationship. She thought this is fun and played around with him. She has flipped on such a point on him which has made him go into depression and...

Helpful

Be the first one to find this review helpful

Found this helpful?

3 Comments

IndiGo Complaints & Reviews

File a complaint to IndiGo

Complaints recently resolved by IndiGo customer care

Most useful IndiGo reviews

Featured IndiGo consumer stories

IndiGo reviews & complaints page 271

Ticket booking problems

cancel ticket refund

Not allowed to board the flight

Rude behavior

Baggage mishandled and damaged

bad experience

Rude behaviour by staff and not clear about policy

Rude Behavior of their ground staff and refund of my money

services

Harrasment by Indigo airline at airport

refund amount

Missing goods

Non receipt of Refund

Didn't receive refund for online ticket cancellation done 70 days ago..

Delayed flight beyond 3 hours

Money not Refunded

Rude behaviour of Customer Care and attempt to deny refund

criminal behavior and harassment of staff and refund of ticket money

Refund for Booking Ref; FRWBDD

Uncouth Employee

IndiGo Complaints & Reviews

File a complaint to IndiGo

Complaints recently resolved by IndiGo customer care

Most useful IndiGo reviews

Featured IndiGo consumer stories

IndiGo reviews & complaints page 271

IndiGo related businesses