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Kalyan Jewellers Complaints & Reviews

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Updated: Dec 10, 2024
Complaints 389
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144
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Good! Kalyan Jewellers values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Kalyan Jewellers step up their efforts to fully resolve all complaints 👍
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53
Charging 26% making charges which is ridiculous
52
DHAN SAMRIDDHI 6 scheme
22
Dhan samriddhi scheme

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Misleading and unethical gold exchange

Kalyan Jewellers reviews & complaints page 19

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P
Prajakta Chaukekar
from Mumbai, Maharashtra
Sep 22, 2014
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Bad Service Vashi Branch

Me and two of my friends Padma Gurkha and Nilam Thapa started a scheme in June 2014 at the Vashi Branch in Navi Mumbai, for paying money at the Kalyan jewellery store for 10 months and getting the same amount for the 11th month towards making a purchase equivalent or more that the amount . At the time of starting the scheme we were informed that should we discontinue the scheme we would be refunded money but without the interest. In...
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S.N.Krishnan
from Delhi, Delhi
Sep 10, 2014
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my kalyan gold scheme

Address: Vellore, Tamil Nadu

I am started to pay Rs. 500/month in the account of 24039103 for 4 months. and 5th Month when my wife will go and pay, your people at arcot as misguide my wife and starts new account 24000570. Why they will not intimated who is started. They will confuse the ladies and change the plan. And the old scheme amount is not updated in my sms. What is happen, why i can't go to consumer court. kindly confirm. I am waiting for your reply as early...
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shallu123
from Amritsar, Punjab
Sep 5, 2014
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Not Satisfied From Your Services In Punjab

Dear Sir My Self Shalender Sharma A/C No 61014665 We Are Not Satisfied Ur Serivces In Service Center i am not Satisfied For Ur Gold Scheme.Mr.Rajesh Jangla not clear all function in ur scheme. Regards Shalender Sharma M.[protected] Pls call us as soon as possible...
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M
Munna Basha
from Nellore, Andhra Pradesh
Aug 27, 2014
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Bad Service of the Company

I am writing this letter to inform you that we have received less than satisfactory service from your company. Although we have tried to rectify the problem with your company but still nothing has been done. Kindly resolve these problems List the problems:- 1. All Pattikonda field staff (My Kalyan) are not come monthly Renewal collection properly & he tells Irresponsible answer to customer. 2. Please send Better Manager & Field...
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E
esarmesh
from Nagpur, Maharashtra
Aug 24, 2014
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Not giving confirmation about transaction over E-Mail

Address: Nagpur, Maharashtra

I have become a member of the Gold Saving Scheme from Kalyan Jwellers, Round North, Thrissur, during my pilgrimage trip to Sabarimala during February, 2014. A/c.No.11099662. After reaching Nagpur, our place of stay I had sent three post dated cheques to them towards premium for March, April and May'14. Inspite of my repeated requests over phone and also in writing, they are not giving any confirmation about the receipt of the payment either...
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rathanparameshwara
Aug 15, 2014
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Transaction incomplete debit card

My self Rathan Bearing debit card no [protected] purchased gold worth of 9445 DHS swiped debt card but bill showing Transaction incomplete but amount has been debited from my account Kindly Suggest how retain money to my account when approached bank people they replied its gold merchant mistake and Merchant says its bank mistake... I am travelling to home country 18 August 14 so need amount ASAP. Hope you...
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Arvindjain1984
from Delhi, Delhi
Aug 12, 2014
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Cheat people and misguiding customers.

Address: Ahmedabad, Gujarat

Staff working in ahmedabad branch r misguiding and making fool to customers like us. We talk to manager and staff give different stories on our scheme what money we pay every month to them santhos kumar staff id 3892. Some manager. They don't care what staff told us than same they don't and who told what of their staff. Really pissed off with this people won't go for any more scheme like this any more as they cheat us every time I will tell...
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prasadrakshe
from Pune, Maharashtra
Aug 12, 2014
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Not giving receipt of purchasing items

Address: Pune, Maharashtra

I have purchased Bangles of 40000Rs from Kalyan Jewelers Pune Karve road branch before 4 months. After purchasing the item cashier was not able to produce the bill receipt because of the Item has not registered in their system. He told me that they will deliver the bill receipt to my home address within 4 days. Now it’s 4 month passed but still not receive receipt. Everytime when I call them they promise to deliver in 2 days. I don’t...
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raja891739
from Bengaluru, Karnataka
Aug 9, 2014
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No response to me

Address: Chennai, Tamil Nadu

My name is raja ravivarma from tamil nadu. I did worked in my kalyan at 2010.And after 8, months resigned job.But i am not get bf amount and doposit cash. Many time, i ask complaint to karur journal manager and karur job manager.But no response to me....
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Sagar1310
from Gurgaon, Haryana
Aug 7, 2014
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change in the saving scheme

Address: Thane, Maharashtra

I have started gold saving scheme in month of january, with monthly installment of rs.1000. Now when I go to pay next installment, they said scheme has been changed. You have to book advance ornaments of same value. After completion of scheme, you will be charged at price which is at that time plus you have give mould cost. You havr to bare extra charges. In short they are cheating us by saying scheme has been changed. They are also refusing...
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V
vijaysuratekar
from Bengaluru, Karnataka
Jul 10, 2014
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receipt of faulty neckless

Address: Belgaum, Karnataka

i have purchased a neckless worth 91043 on 24-3-14 for son marraige. neckless while puttig get automatcally broken, stones also fallen. the same was shown to belgaum branch, they have taken neckless and that same wiill be delivered within 15 days fully repaired. but even after 18 to 20 days i have not received any communication. purchase receipt 36531 dtd[protected]. my mobile no.[protected]. i have also brougt this to the notice of customer...
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R
rammohaniaf
from Vijayawada, Andhra Pradesh
Jul 5, 2014
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Resolved

Wastages charges are being collected more than 20% of gold at Vijayawada

Address: Krishna, Andhra Pradesh

Wastages charges are being collected more than 20% of gold at Kalyan Jewellers Vijayawada which is illegal as per Legal Metrology rules. Be cautious before purchasing with them and demand bifurcated bill so as to challege legally. Around 20 customers are ready at vijayawada and arranging for a suit with their bill ready....
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sureshsvt20
from Noida, Uttar Pradesh
Jul 2, 2014
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too much gold wastage charges

Address: Bangalore, Karnataka

Dear all my name is suresh i went to purchase gold jewel in kalyan Bangalore . they charged 23% wastage charges for 80 grms after discount. i trusted that kalyan is genuine gold quality is fine. design are fine. i really don't understand per gram 23% is 230 ml that means for 10 gram 2.300 gms wastage. per 100 grms 23 grms wastage which is 23*2669=61387 rs is it true. i don't understand how they make this gold. Making that must...
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bhavaniK
from Mumbai, Maharashtra
Jun 9, 2014
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Bad service and cheating on 24 carat gold price

Address: Krishna, Andhra Pradesh

Hello, This is Bhavani and today 06/09/14 I bought a Kasu mala in Vijayawada. Price was reduced only $300 on what they quoted. As I liked it, somehow compromised and bought it. When I was giving 24 carat gold, they said they are going to reduce Rs.20 per gram as selling price. Why should I pay Rs.20 per gram as I bought the item in your store. I am not clear on what basis they said and no other Jewellery store doing/charging...
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sathyakorattil
from Mumbai, Maharashtra
May 12, 2014
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Cheating while exchanging 24 cct gold bar for 22 cct jewellery

Address: Mumbai City, Maharashtra

I had purchased about 28 pawans of gold on or around 28th Feb. 2014 from Kalyan center at Vashi, Navi Mumbai. Since I had gold coins of 22 as well as 24 carats with me, I exchanged my coins for the gold purchased. In the coins exchanged by me, there was a 50 gram cold bar purchased by me from Indian Bank, having 999 purity. While calculating the cost of this gold bar of 999 purity (24 carat), only Rs.20/- per gram was given as extra, than...
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Abhishek A P
from Visakhapatnam, Andhra Pradesh
May 1, 2014
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Cheating while exchanging gold

Address: Pathanamthitta, Kerala

Visited Kalyan's Thiruvalla showroom on1st May 2014. Tried to exchange old chain(20 gm) for a new chain (20 Gm). Old chain was of 20 Ct. where as new chain is of 22 Ct. As per gold content of old chain (20 Ct) they are supposed to reduce the actual weight by 11% only. But they said that for old gold while exchange they will Roughly reduce 20% from actual weight. Normally customers may not understand or may ignore this Cheating....
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kalpana251071
from Malegaon, Maharashtra
Apr 27, 2014
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high mould charges on gold coin of 24carat

I have availed Kalyan jewellers one year scheme of saving, on the completion of scheme, I went to Baroda shop for buying gold coin, but I surprised to hear from sales executive that on purchase of 10gms gold coin of 24carat they charged Rs 1500 or more as mould charges, which is not rebatable when you resale the same. i have never hear from any jewellers shop. This is absolutely nonsense from this Shop. Any jewellers shop you go they will...
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sandeepbarsaiyan
from Mumbai, Maharashtra
Apr 5, 2014
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Cheat to the Customer for Saving Scheme

Address: Mumbai City, Maharashtra

At the time when Kalyan Jewelers opened in vashi navi mumbai.i went there with my family to purchase some ornaments. at the billing time they suggest to take us for new gold saving scheme for 18 months & they will pay 2 additional premium with my 18 month paid amount and we can purchase the same amount value gold at kalyan jewelers. we ready & take the scheme. but after completion of 1 year(12 month) installment I surprised...
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Chithra Shibu
from Thiruvananthapuram, Kerala
Mar 31, 2014
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Purchase of bracelet

Address: Thiruvananthapuram, Kerala

I have purchased a bracelet of 8.26 gms from Kalyan Jewellers, Trivandrum for gifting my husband on 8th March 2014.On the 4th day of purchased it broke.They took 12.57% of the amount as making charge.Apart from all these I approached them to get my money paid back.They resisted to repay.They said they could replace only after deducting an amount from the bill.Finally I asked them to get it replaced with similar model.They promised me to contact...
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seemaha
from Bengaluru, Karnataka
Jan 27, 2014
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Charging 26% making charges which is ridiculous

Address: Bangalore, Karnataka

Kalyan Jewellers who advertise themselves with Big cinema stars from across film industry is indeed a worst store ever seen. The sales person does not have any ettiquets in handling customers. We ordered a gold ring for my husband. At the time of ordering they didnt specify the % of making charges. When we went to pick up our ring weighing around 9 grams, they said that the making charges for the ring (Mould design) is 26% percent which is...
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