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Kalyan Jewellers Complaints & Reviews

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Last updated Oct 30, 2024
Complaints 386
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Kalyan Jewellers reviews & complaints page 13

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A
anilto
from Delhi, Delhi
Oct 26, 2017
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certificate of jewellery not issued even after 4 months

Address: Dakshina Kannada, Karnataka, 575004

I have purchased a ruby/gold necklace /stud set on[protected] at Kalyan Mangalore show room, for which they had not issued certificate & assured of giving the certificate within one week. I waited for long time & First week of Sept sent a mail to their customer care for which mangalore show room person called & assured of solving the problem within two days. but till date they have not given certificate, after continuous follow up today I...
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Lavanyak
Oct 22, 2017
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complaint about dubai/karama branch

Address: 22444
Website: kalyanjewellers.net

It is the worst customer services i have ever seen with executives with wrong promises of dates. 1st executive said there is no embose charges. Then he said 30dhm charges. Again thy said after embosing we will tell how much it will cost. Then they promised we will get the embose done in 1 day. Now they say almost 1 week. Wrong commitments!!! Worrrrrrrrrrst. Especialy the way executive talks carelessly without apologising is a bad experience...
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Kalpana Bhaskar
from New Delhi, Delhi
Oct 13, 2017
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allowing sterling holiday fraud company to use their premise

Address: New Delhi, Delhi, 110005
Website: kalyanjewellers.net/q

I received a call on 26 sep from kalyan jewellers karolbagh, stating they have an assured gift and special offer for me since i purchased good amount from kalyan on my marriage, the guy on phone urged me to come along with my husband else they wont entertain. I managed to somehow extract time out of busy schedule just only trusting kalyan jewellers name, however, as we entered, we were taken a commitment of 45 minutes, in which the guy from...
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S
sumit 786
from Bhopal, Madhya Pradesh
Oct 9, 2017
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poor attitude and services at bhopal store

Address: Bhopal, Madhya Pradesh, 462003
Website: KALYAN JWELLERS

They are calling people on the name of ambhitabh bacchanji. At bhopal on net timimgs is 11 am to 11pm i went to the store at 9.20 pm first time with family .This stroe open on 6 oct at malviya nagar bhopal . Really their staff has typical municipal corporation type attitude .They closed the entry on 9.20 pm itself lots although main entrance was open and we saw some custoerms roaming inside . We requested guards to let us enter we would purchase...
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Emine Rahiman
from Mohali, Punjab
Oct 8, 2017
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undue delay in repairing a diamond ring

Address: Chandigarh, Punjab, 160015

I lost a diamond in my diamond ring purchased from kalyan jewellers somewhere around 20th august. A repair in 7-10 days was promised. I have been calling them for last 30 days, they give some lame reasons, say strike in panchkula, floods in bombay, item not repaired, returned to delhi again etc... The jewellers sucks outside its main branches. A lot has to be improved in the mohali branch. The reception of customers is pathetic, displaying...
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Address: 400064
Website: www.amazon.in

Dear sir,

Need your help in regards to the cheating "candere by kalyan jewellers" did to me. I brought through amazon.in online a gold wedding ring (Weigh 6.69 grams) order number:[protected] as per description shown on the website and i paid the entire amount of rs22880 advance. The vendor inovate lifestyles private limited shipped the ring which was different in looks than what was shown in the description and to...
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Jithy Bhalerao
from Mumbai, Maharashtra
Sep 7, 2017
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customer dissatisfaction

I had visited kalyan jewellers mg road ernakumam today 7th september 2017. Had to purchase a hand ring and few bangles. Due to the extra large size requirement they had very limited options. The sales person managed0 to push an old fashioned ring stating he will polish it for us to make it look brand new. The final bill was much higher than the computerized estimate bill given to us. And the billing process took almost 2 hours. And when we...
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raishipra
from Noida, Uttar Pradesh
Sep 5, 2017
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ecs debit mandate stoppage confirmation

Address: 122051

I took a scheme (Dhanvarsha) of 10000/- month debit from kalyan store of pitampura with ecs mandate. Ecs could be processed only after 3 months claiming they were supposed to take one more signatures.. Which they failed to take. Now my tenure of debit is over in august 17 and i am asking it should not debit in sep.. They are not able to confirm. For each work 100 times follow up.. Very poor resonse and action...
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B
Bhupinder Singh DC
from Jodhpur, Rajasthan
Sep 3, 2017
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refund the amount.

Address: 110010
Website: www.kalyanjewllers.net

Sir,
I am bhupinder singh, living in delhi cantt., sir maine ek scheme ke tehat rs. 3000/- ke 11 installments de. Or jab mai onke showroom mai gaya to waha per ya to wo cheej de rahe the jo jarurat se jayada mahge the ya unke pass the he nahi. Or jam maine unse kaha ke paise de do to usme bhe wo kahte hai ke pahle koi item purchase karo fir usko bech do usme mere ko mere amount ka 90% denge. Yaane mere 33000.00 ke wo mere ko 29700/-...
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William Christian
from Mumbai, Maharashtra
Aug 22, 2017
Sep 23, 2022
This thread was updated on Sep 23, 2022
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online payments confirmation and its receipt

Address: 400 703
Website: payments.kalyanjewellers.net

Dear sir,
Name: william christian (M-[protected]) a/c id [protected]
"purchase advance scheme"
I made a payment of rs. 15, 000/- online on 22.08.2017 due to inter-net problem i could not get my receipt on line. The error appeared the payments failure. But the amount is deducted from my a/c of axis bank.
You are requested to look into for my payments of rs. 15, 000/- and send me the receipt on my mail address....
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S
Subra1969
from Hyderabad, Telangana
Aug 6, 2017
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refund of gold saving scheme

Address: Hyderabad, Andhra Pradesh

I paid one installment of rs 2000 towards gold savings scheme and could not continue any more due to various issues. When asked for a quick redemption of the rs 2000 worth material (Other jewelry shops do) they said they dont have such procedure and told me that they will refund. I was happy and provided all the inputs like address bank account number and signed. However they wanted address proof and pan card (For rs 2000???) which too i...
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Sonia Dhiman
from Bathinda, Punjab
Aug 1, 2017
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earrings

Address: 144001

I have purchased gold earrings on 2nd july. It got damaged and broke the day before yesterday without any reason. Stone also missed. I went to kalyan jewellers jalandhar model town branch to get it repaired. See attached images what kind of service repair they given to me. They just fixed it with gum. Seriously huh. They said its very light and little thing take it as now. If they want they can send it to company but they did not because...
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sarahdalvi
from Mumbai, Maharashtra
Jul 24, 2017
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kalyan jewellers sales representative bablu kumar borivali branch

Address: 400092
Website: kalyan jewellers

Complaint regarding sales rep bablu kumar from borivali branch.
On 27/6/17 during my last purchase in a scheme with kalyan i had a balance of rs. 930. I had requested that i would give it to my mother to use who also has a scheme with kalyan. At first it was declined and later agreed to do so and gave me a credit letter. I had asked for some kind of confirmation on paper so that she wouldnt have to face any inconvenience. However,...
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Shruti Shivaram
from Beawar, Rajasthan
Jul 16, 2017
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pathetic & rude behavior

Address: 560097

Hello concerned,

The sales guy called umesh in dickenson road showroom attended the customer rudely & mentioning that we forced him to take order. There are thousands compitator shops available in the city. Poor customer service & unacceptable behavior. Behaving pathetic
Need to take action & i am completely against buying in kalyan & also would like to lodge complaint against such a behavior.
First of all there...
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S
soorengi
from Bengaluru, Karnataka
Jun 21, 2017
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Refund not made after cancelling gold bracelet order

Address: Mumbai City, Maharashtra, 560043
Website: Candere.com

Had placed a order for gold bracelet online on candere.com a kalyan jewellers company on may14th & after few discussion changed the size of the bangle but, still was unsure as i was unclear about the sizing of bangle cum bracelet which didn't even have a safety locking system. Hence, i cancelled the order #80621 on 17th may & they agreed to refund my amt of rs.18, 531.00. As per their policy the refund should have been credited to the account...
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Sadhana Kadam
from Mumbai, Maharashtra
Jun 16, 2017
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Poor customer service and misbehavior by counter service people

Address: Mumbai City, Maharashtra

This is regarding kalyan jewellers, vashi show room.
Service provided by counter people is pathetic. They do not know how to behave with the customer. No manners. Not at all customer friendly. We shall never ever visit this show room again. Toll free number [protected] is on auto answer mode. This is suppose to be customer care number but of no use. Trying to register our complaint but no response....
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P S Sandeep Sandeep
from Bengaluru, Karnataka
May 27, 2017
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Jewellery

Address: 560034

We had joined a scheme on June 2016. After confirmation from My Kalyan we had gone to purchase. We had spent half a day for the selection and finally when we were to collect our jewellery they came up with excuses like cheque details have not been updated in their database and they tell us to come back another day till the confirmation is received. They give really pathetic excuses. This is a very bad experience with Kalyan, which we will...
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A
ashok4996
from Mumbai, Maharashtra
May 19, 2017
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Monthly installment cheat

Address: Surat, Gujarat, 395002

Dear sir
M purchase 11 months gold chain scheme every month to pay 5000/=
We visited your kalyan jewellery after 9 months for selection of gold chain... Very hurtful your jewelry.. Show room...

First complain are
Your agent misguided by thoughts
Scheme are in you purchase by limit up too 100000/=
But oppose urs end they say only buy 22.97 grams... Gold...
We complain that time.. Agent...
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H
Harihar Bandelkar
from Mumbai, Maharashtra
May 14, 2017
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Scheme wise purchase facility complaint

Address: Thrissur, Kerala, 400706

We had purchased scheme wise gold. We have completed 11 months of payment and now we are in the 14th month and when we requested why there is delay in delivery. They have informed you have not given instructions for delivery which you should have done in the 8th month

We told the vashi office we have done the same on call. They have informed us you should have taken in writing.

This is clear case of cheating...
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K
Kirti64
from Vadodara, Gujarat
May 4, 2017
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Used mangalsutra sold and staff rude on complaining about it

Address: Vadodara, Gujarat, 390001

We recently bought a mangal sutra necklace. We were impressed by the time taken and the number of staff counters it passed through before making the payment and getting the delivery. The necklace had a dull shine, we thought it may be dull finish. On checking it again on reaching home we were taken aback as we noticed black dirt on the neck side/hooks.

We promptly visited them to bring it to their notice and advise them to...
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