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Kalyan Jewellers Complaints & Reviews

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Last updated Oct 30, 2024
Complaints 386
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Kalyan Jewellers reviews & complaints page 2

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Address: Vegas Mall, Dwarka, New Delhi

I visited the Kalyan Jewellery showroom on June 1, 2023 in Vegas Mall, Dwarka, with the intention of purchasing a ring. Unfortunately, my experience with the salesperson, Mr. Manish Kumar, left me deeply disappointed and dissatisfied.

During my interaction with Mr. Kumar, he introduced me to a scheme and highlighted its numerous benefits. However, when I requested detailed information about the scheme, Mr. Kumar seemed hesitant...
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nktotla
from Mumbai, Maharashtra
May 18, 2023
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Wrong calculation for customers

I made a purchase from Baroda outlet.
I also offred my old ornaments.
Old ornaments were melted and machine identoified 84% purity of gold.

At the time of valuation of old gold it was calculated at 84% of prevaling 22 CT gold rate.

I am of the opinion that when purity is identified at 84% of gold the value of gold should be calculated at 84% of prevaling 24CT gold rate....
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sheik benasudeen
May 5, 2023
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Incorrect selling strategy

Address: Abu Dhabi near Ahalia hospital

Seller gave unnecessary lectures about Kalyan’s saving schemes, he did not shown interest in showing different models, we liked a model and we almost decided to buy it in the weekends after discussing with our family, however, we wont buy it after the seller’s behaviour. He forced us to buy the gold despite of the telling him we have to discuss. We in-fact told him that we are waiting for dispatch of ADCB credit card through which we...
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sheik benasudeen
May 5, 2023
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Poor selling strategy by Abu Dhabi team

Address: Abu Dhabi near Ahlia hospital

We enquired about bracelets and we were looking 3 to 4 models. The seller did not treat us well when we wanted to see other models. Finally we chose a model and asked a rough estimate so that we can think on it. The ### seller took a paper and wrote some stupid calculations and without our permission he went on to generate invoice and he was literally forcing us to buy the product. The worst jewellery in the world i have ever seen and i will...
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Milan Budhani
May 4, 2023
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Durability of the product.

Address: Haldwani, Nainital, uttarakhand.

Recently the store was opened in our city and we were very excited to purchase the article but we had very poor experience. First time we purchased product and it's strength and durability was zero, below average. Later when we visit the store to know why it has happened like that, we got very unexpected reply from the sales team. Even for exchange there was no customer satisfaction provided to us from their end....
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Kalyan user
Apr 17, 2023
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Jewellery purchased in lieu of gold deposit scheme

Address: Ghaziabad

I purchased jewellery from Kalyan jewellers after hold deposit scheme for 6 months. Their was offer of 0 Percent making charges and they offered 50 percent off on making charges but they charged 25-50 percent making charges on jewellery and also my old jewellery was charged at old gold rate of last year, Their was total loss due to that. When you go to return or exchange they talk rudely and say that they will deduct money and no Cooperation...
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Amit kolacha
from Vadodara, Gujarat
Apr 16, 2023
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Not show Dhan samridh 7th installment

Address: 167 Gaj Ganesh Society Timbi Hanumanpura road Vadodara

I have made the 7th installment phone payment from Rs 5000 under that Dhan Samriddhi scheme. Only 6 shows in the ledger statement. Account id [protected]...
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sisha2023
from Jalandhar, Punjab
Apr 6, 2023
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Poor service Jalandhar Model Town

I have purchased diamond ring from store but due to quality on the first day one Diamond lost from ring which intimated the manager on very next day and also submitted the ring for repair as they had told me that waiting period is of 30 days ie 30 of March 2023. But I called the manager no on 3 April whom I complaint I did recieved a single call regarding ring status but the manager was so rude in his words .. poor customer service...
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51922
from Kanpur, Uttar Pradesh
Mar 29, 2023
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Manager harassment

Address: 75 PURANI BASTI NAUBASTA KANPUR

Dear sir/mam, main nitesh gupta(51922) branch naubasta kanpur nagar nearest showroom birahana road, mujhe job s bahar hue 2 month ho gye h but (naubasta branch manager punit mishra) ne mere sath mis behave krke mere naam bogus loot ki f.i.r krne ki kosis ki apni bike ko tod kr aur apna phon +apni breslet ko kya kiya mujhe is subject pe koi jankari nhi h, aur mujhe jhoote arop me fasane ki kosis ki (punit mishra) n thana NAUBSTA me jakr bola...
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Hirdey
Mar 28, 2023
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Order 1000324463 not delivered

Very poor customer service by candere kalyan jewellers

i ordered necklace online feom their website
i need the product by 29th march 2023

the product is not dispatched since last two days

the customer care people are all liars, they cant coordinate with logistics team to get the product from past two days

william is their customer care person who is lying from past two days...
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saritasr
from Delhi, Delhi
Mar 22, 2023
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Gold Scheme Enrollment falsely done

Address: Kalyan Jewellers, 24B Pusa Road, Near Karolbagh Metro Station Opp .Piller No.116, Rajinder Nagar, New Delhi, Delhi 110005

We reached Karol Bagh to redeem as the scheme we had previously enrolled in had matured. Mr. Rahul Mishra the executive who attended and completed our purchase falsely enrolled us into a scheme.

We had specifically mentioned not wanting to enrol in a scheme and that we will think about joining the following year. He charged us 3500INR advising that it was the difference of the amount we had to pay for the gold we got against...
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Priya Jayakrishnan
from Noida, Uttar Pradesh
Mar 6, 2023
Mar 14, 2023
This thread was updated on Mar 14, 2023
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Itching and skin rashes due to gold chain recently bought bought

I purchased a gold chain on 20 January 2023 from Kalyan jewellers Dwarka sector 12 showroom based in New Delhi. Since the day of me using the chain I started having itching and rashes round my neck. On the second day i removed the chain and applied some dusting powder and rested for few days. When the itching and rashes subsided i wore the chain again, the same itching came back. I went to doctor and he suggested me to remove the chain and...
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Shailja.Saklani
from PUNE, Maharashtra
Mar 5, 2023
Mar 14, 2023
This thread was updated on Mar 14, 2023
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DHAN SAMRIDDHI- installment payment

Address: Pune.

Paid installment of Rs. 2, 000 for the month of March, however the same is not reflecting on my account....
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Mohit Singh 1413
from Katra, Jammu and Kashmir
Mar 4, 2023
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Order no #1000295195

Address: Candere by Kalyan Jewellers Enovate Lifestyles Private Limited 501-502, Om Shakti Samrat CHS Ltd., Plot No. 21, Shakti Nivas, Ramchandra Lane extn, N
Website: www.candere.com

Candere by (kalyan jewellers)
Order no #[protected]
placed on 01-03-23.
Worst experience of my life was that I order from their website, these people are fraud, This is my sincere request to everyone who is reading this please do not buy anything from them. Basically I ordered 3 pieces of gold pendent ( 2 Micky mouse pendent and 1 lord Ganesha pendent) to gift my friend on her birthday. I pay through credit card 💳...
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Mohit Singh 1413
from Katra, Jammu and Kashmir
Mar 4, 2023
Mar 14, 2023
This thread was updated on Mar 14, 2023
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Order no # 1000295195

Candere (kalyan jewellers)
Order no #[protected]
placed on 01-03-23.
Worst experience of my life was that I order from their website, these people are fraud, This is my sincere request to everyone who is reading this please do not buy anything from them. Basically I ordered 3 pieces of gold pendent ( 2 Micky mouse pendent and 1 lord Ganesha pendent) to gift my friend on her birthday. I pay through credit card 💳 and...
+3 photos
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vivek@anand
Mar 1, 2023
Mar 14, 2023
This thread was updated on Mar 14, 2023
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Very bad atmosphere, improper behavior behavior and demand to pay extra amount for repairing which is free.

Address: Building No. 4, Sapru Marg, near Sunny Toyota Showroom, Prem Nagar,Hazratganj, Lucknow, Uttar Pradesh 226001

This is to bring into the notice that I Vivek Anand Mob no.-[protected] my father(Mr. Dinesh Kumar registered mob.no.-[protected])is one of the old customer of KALYAN JEWELER'S had a very great journey of 4 years with the brand but, last night what happened to me in the store was very disappointing, rude and heart breaking one of the employee Mr Vishwanath shetty (store manager)of kalayn employee and Near Sahara Ganj Mall, Building No. 4, Sapru...
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Syed Kamrul Hussain
from Etawah, Uttar Pradesh
Feb 28, 2023
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Didnt getting refund DHAN SAMRIDDHI scheme

As I booked a scheme under DHAN SAMRIDDHI scheme of 10, 000 rs per month and after the completion of that scheme, I visited to nearest Kalyan Jewellers store but when I am not satisfied from the demanded article design then they refused to refund back my money which I paid in 11 instalments. So How can I get my refund back????...
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Namrathanirmalgv
Feb 28, 2023
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Kalyan priority scheme installment

I have done monthly installment for priority scheme. Even the transaction was successful, payment status is showing as failed in kalyan portal...
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chauhan sarita
Feb 13, 2023
Feb 14, 2023
This thread was updated on Feb 14, 2023
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Installment payment not updated

Address: sector 18 Noida

Hi, i paid two installments on kalyan online payments, my money was debitted but only one installment is updated . when i call in kalyan they told me that it will updated within 24 hours but its not happen till date....
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Sornalatha Rajendran
Jan 27, 2023
Jan 30, 2023
This thread was updated on Jan 30, 2023
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Engagement ring not received as expected

Address: Pondy bazar

Hi,
I have bought customised engagement ring from Kalyan jewellers and not satisfied with my product.I have asked for finger print engraved model, there is black mark near that and I am not even able to view the fingerprint.Also it is not looking good at all.I have attached the model the which they showed model and how I received the ring for your reference. Really fed up with the customer service....
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