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Myntra.com Complaints & Reviews

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Last updated Oct 26, 2024
Complaints 9819
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Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
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S
shanti lal Sharma
Nov 26, 2021
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Order not confirmed but cash debited.

My order not confirmed but payment got debited Rs 5621 . 10 days till not refund my money or confirm my order . Try to connect myntra but nobody response . Please refund my cash...
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Ajay Sinyy
Nov 26, 2021
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01204636300

She is working in customer care services and not replying correclty and talking non sense things on call. hope action will take towards her.
thank you...
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S
Siddhu Amarnath
Nov 26, 2021
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Return pickup not collecting

Address: Plot no 338, Vistara child development center gachibowli

Product delivered and want to return it.. and did not collecting return pick up since from 25days...
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Devoleeena Ashim
Nov 25, 2021
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Didn't accept my self shipped item

After I placed a return request for my jeans, I was asked to self ship the item to their returns processing facility. I followed all the instructions given by them and shipped the order accordingly which cost me ₹450.
However, when the product reached their processing facility, they refused to accept it sent it back to me. Now I'm at a loss of ₹450 and that is excluding the jeans(costing ₹2, 151) which doesn't fit me and Myntra...
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Y
Yashi18
Nov 25, 2021
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Poor Customer Support

I have been really been disappointed with Myntra customer service support. Last year, I wasn't able to access my account because I forgot the password. I did what was needed to be done. I had exhausted all the options for recovery of my account.

At last I talked to customer care executive. I explained to him my situation and he suggested me that I should deactivate this account and then I can make a new account with same number....
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N
Nishant23397
from Ranchi, Jharkhand
Nov 25, 2021
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Regarding delayed delivery, delay refund

I have ordered a Puma shoes on 5th Nov and delivery date was on 18th Nov but you guys re schedule it to 23rd Nov due to which I had cancelled my order on doorstep delivery but there was no ivr call from Myntra to confirm cancellation and after 4-5 call refund was done on 24th and now that product is out of stock. It was in stock till 22nd Nov. Now it's totally your fault first delay in delivery and then delay in repayment and now item is...
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Bhavna97
from Bhubaneswar, Odisha
Nov 25, 2021
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Blocked My Account Due To Cancellation Of My Account

I didn't expected this from Myntra... I have simply cancelled two of my orders due to expiry date issues and then Myntra blocked my account... Myntra doesn't trust it's own customers... I have shopped from Myntra from years and years... And now they have blocked my account... Which is very very very upsetting......
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M
mdhandhania
from Kolkata, West Bengal
Nov 25, 2021
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Manyavar Kurtas - unable to get refund

I have purchased 2 kurtas of Manyavar from Myntra.com for Rs 6000. Today when it arrived, I tried both of them and I was not satisfied with the size and the quality of the garments. I wanted to take back refund but the option wasn't available at all.
When I called at call center, they are saying that only exchange is possible. But I don't want any Manyavar product now. I want my cash and I will buy some other brands.
In fact,...
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Shohini
from Kolkata, West Bengal
Nov 25, 2021
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Refund amount credited to wrong bank account

Hi Team,

I have two concerns which is why I am writing this email
With reference to Order Number Order ID # 1189524 [protected]
I had raised a return request for the above order. While crediting the money Option I had selected transfer to Bank Account Option. After which the below page opened. The Highlighted bank account is not mine. I do not know how it is linked to my profile and without noticing it I opted...
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wantedptk
Nov 24, 2021
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After returning product refund not issued

Address: Survey No.17/9-B, Maruthi Chambers, Ground & 1st Floor, Annexe, Roopena Agrahara, Bommanahalli Bommanahalli Bangalore Urban District Karnataka India –
Website: myntra.com

Hello sir, on 1st nov we had placed order of dressberry women olive green fur trim hooded coat" against the order number 118762029184402648803 on myntra.com and it was delivered on 4th nov 2021. We had returned this product to team myntra on 12th of nov 2021, while picking up this product the delivery person of myntra have examined the product thoroughly and have passed the quality check in front o[censored]s and then only he have collected...
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Akshayjoshi89
Nov 24, 2021
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Item delivered without tags; return refused

Myntra delivered a Nike jacket without tags and refused to process return or exchange.
Donated the jacket to nearby care centre as it didn’t fit me, will never shop from Myntra again.
Advice the same for everyone....
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M
mchp
Nov 24, 2021
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Damaged product sent and refused to take it back

I ordered item which is received completely damaged when I opened the box. I immediately raised the return request. In return request I select reson that item is damaged which is given on Myntra application.
After few days person came to pickup returned item. But he refused to take it return.
When I called customer care they said we will arranged the return.
But on my surprise they sent message said you have to self shipped...
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Dilip Tandon
Nov 24, 2021
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Non Delivery

Address: 191/352 Sector-19, Pratap Nagar

I bought a Jacket from Myntra ( Online market) but not got delivery. After invenstgation they are stating that the product is delivered and do not wish to proove this or show POD.
I want to take action against them....
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Tabish Gulzar
Nov 24, 2021
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Complaint about compensation

I ordered a shrug and a pullover from Myntra for Rs.1455 on discount order number 118919400396038072201.
It suddenly got cancelled after reaching a nearest transport hub. I called the customer care and they told me that they can do nothing and reorder it. It's price hiked to Rs 2245. I just want the compensation of Rs 900 or 800 so that I can reorder it. I hope my issue gets resolved.
Thank you....
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Harshita Khadayte
Nov 24, 2021
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Order not placed, but money debited

Address: D 53 Minal Residency, JK Road

I placed an order on on Myntra app, of INR3160 which got debited from my bank SBI through net banking but Myntra claims that they haven't received, even though my bank confirms that amount has been transferred to their account with transaction id: IGAMJMWQG2. Now when this reference number is generated that means the money is surely transferred to Myntra. But they are not accepting that the amount is transferred and continuosly asking me...
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SuchethaSB
Nov 23, 2021
Nov 25, 2021
This thread was updated on Nov 25, 2021
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Order ID # 1186348 61902128646703

I had booked 10 items. Out of which 3 items were delivered and 7 items were missing. Out of 3 delivered products, i returned 1 product and recieved refund. Out of 7 missing products, i recieved refund only for 4 items. They are not refunding for the remaining 3 items. I am continuously contacting myntra customer care since a month. Kindly help me to get my money back...
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Animesh__29
from Jaykaypur, Odisha
Nov 23, 2021
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INVICTUS Order ID # 1188324 19801591619203

Address: C-22/2, JKPM Colony, Jaykaypur, Rayagada,Odisha, 765017

I ordered a Blazer on 9th Nov and received it on 13th Nov . As I opened the product It wasn't worth it, stitching was bad, didn't fit me and the quality was worst. So after 30-45 mins I placed a return of it and the next day it was picked up. After 2 days I checked the status it said "RETURN ON HOLD", I contacted the customer care they said it will be updated. And the update was They need a barcode, but as I wasn't having the product how...
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R
rehmat22
Nov 23, 2021
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Products status showing delivered but not received my 5 clothing items worth rs 4000

Address: Bengaluru
Website: www.myntra.com

I have ordered 7 items from Myntra, I received only 2 in one parcel rest 5 items were missing and status on myntra showing delivered for all the 7 items.

Even I called the customer care and raised the complaint for the same. But they refused to responded and said that they have sent all the items. Neither I got the money nor the items .

Very very disappointed with the Myntra. I lost my Rs. 4000 ..
br...
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Dr. Ritika
Nov 23, 2021
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Sojanya men off white kurta set with nehru jacket

Incomplete order- kurta and churidar MISSING

Wrong jacket sent

Recieved product on 13.11.2021.

Placed complaint on 13.11.2021

No response yet!...
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A
abhi452
from Sikar, Rajasthan
Nov 23, 2021
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Myntra.com --- Return Rejected

My return was rejected by Myntra. I have ordered jacket from Myntra's website and received damaged one. It had cuts at folded places and at shoulders around collar. So I created a return request, and the return got rejected saying "it did not pass quality check". How come it passed when I received it is beyond my comprehension.

Technical Details -- I ordered(orderid[protected]-7431303) the Jacket on 2nd Nov 2021, received...
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