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Last updated Oct 26, 2024
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Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
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A
Alkarana
Nov 18, 2021
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Order not delivered but shows delivered

I have not recieved three items and in app the status is delivered... costumer care response is so bad and they are not doing anything to resolve the issue.
They should refund the money....
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I
Iflahh
Nov 18, 2021
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Refund recovery

The 2 products that i returned bearing the return id’s [protected] & [protected] with amount of 989 & 608. While filling my credentials for the refund process i made a mistake while entering my account number and according to myntra the refund has been initiated to that particular account successfully. While speaking to several myntra executives i was been instructed to contact my bank and raise a dispute at the gateway end, and according...
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P
Paromita Borah
Nov 18, 2021
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Pick up of return request

Address: North East Mega Food Park, 3rd Floor, Parnil Complex, Zoo Road Tiniali, R. G.Baruah,

Return request was initiated on 8th of Nov. No one has picked up as yet....
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P
Punya123
from Jaleswar, Odisha
Nov 18, 2021
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Refund Issue(Colorplus Beige Men's Trousers)

I had ordered a men's trouser and instead I received a women's jeans on 6th Nov. Because of the wrong product delivery, I placed a return request and the order was picked up by ekart executive on 9th Nov. Still the order status shows delivered and after speaking so many times to the myntra customer care my complaint has not been resolved yet and I haven't received my refund too. I have also shared the pickup receipt....
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P
Pravie
Nov 18, 2021
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Berrylush white printed maxi

Hello sir/mam !!
I have placed an order on[protected] for berrylush white printed maxi from myntra worth 879/- after canceling the order of same dress that I placed a day before for 1199/- because of price difference.. I got a refund for the canceled order..
The issue is, my new order worth 879/- did not get placed, but the amount got debited from my account.. and I could not get in touch with customer executive of myntra to...
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V
vaibhavpadia
from Mumbai, Maharashtra
Nov 18, 2021
Resolved
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Amount not refunded from myntra

Address: Myntra Designs Pvt. Ltd.Buildings AlyssaBegonia and Clover situated in Embassy Tech Village,Outer Ring Road,Devarabeesanahalli Village, Bangalore

Hi,

I bought tshirt and returned back due to fitting issue. I suppose to get a refund of Rs.269 latest by 10th November 2021, which not happened, so I called n they raised a ticket and told that latest by 22nd November it will be resolved, but yesterday they closed the ticket without any update shared to me. Now they telling that the refund initiated on 9th November, which will be credited in 7-10 days. Seems a big lie to...
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K
kuntal vagadia
Nov 18, 2021
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Unable to use gift card

I purchased the gift card on 11th November, 2021 and did not receive any coupon code. I raised the complain on same day and was told that within 72 hours it will receive an update. Later I was given 15th as an extension. Today it is 18th and I still don’t have any update.
I am calling every single day and no one is helping me out. Few customer care executives even hung up on me.

As a customer I have never felt so...
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kuntal vagadia
Nov 18, 2021
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Not able to use gift coupon

I bought a gift coupon and 11th November and Myntra did not send me coupon code. I raised complaint on the same day and they asked me for different kind of proof. Which I sent and I was given 72 hours wait time. I called every single day to know about the status and no one gave any concrete answer. Some customer care executives even hung up my call. My money is blocked and I don’t know what to do. It has been 18th today and still there...
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A
agrim_garg
Nov 17, 2021
Nov 17, 2021
This thread was updated on Nov 17, 2021
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Return Request being rejected claiming that I've used the product

I received a product with not-so-good packaging and the product was essentially crushed. I tried on the product to see if it was of the right size, the product was small in size and since there was no larger size available, I placed a return request within an hour with all the price tags intact. The product was shipped to me in a cardboard box and I put the suit in the same condition as it is and handed it over to the delivery guy. The guy...
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A
Amalrajsheba
Nov 17, 2021
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Gift card not received and the money also not refunded

I purchased a myntra gift card worth Rs.1500 for my friend on November 7. Till date it is not reflected in my friend's account. I contacted myntra customer care and they told it will be refundable to my account, but it is not yet recieved. I waited for 10 days and still myntra customer care says to wait more. They haven't any surety that when the money will refund.
What should I do now?...
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F
farhe10
from Bengaluru, Karnataka
Nov 17, 2021
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Refund

Myntra sent me wrong product & also gave wrong self ship address for which I incurred courier charges. Now they r asking me to self ship @ another address and not refunding previous courier charges borne by me. Pls help get my money back fo the wrong product received and courier charges. Rs.398 + rs.90...
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F
Farahsheen
from JAGADHRI, Haryana
Nov 17, 2021
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Ordered U.S polo jacket but received T shirt

Address: Green Vihar colony, Opp HP petrol pump Buria road
Website: Myntra.com

This is regarding Myntra online shopping experience.
I have ordered U.S polo olive green Jacket worth rs 4500 but I have recieved very ugly U.S polo T Shirt on Nov 11 and Same time I have raised request then Myntra create return request and schedule pick up of the product on Nov 12 but at the time of pick up myntra courier boy refuse to pick the product and said that he has information to recieve jacket not T Shirt. Its been 7 days...
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N
Namrata Bengani
Nov 17, 2021
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Myntra Gift Card Number and PIN

Namrata Bengani
From Delhi
I had order Myntra e-gift card on 15th November, 2021
It was pre-paid payment and 800 INR was debited and received by Myntra instanatly.
A valid gift card was to be received through email which should contain gift card number, PIN and expiry date.
But till date I have not received any such email from Myntra.
Ideally, Gift Card number should also be updated under "My Profile",...
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K
kuntal vagadia
Nov 17, 2021
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Gift coupon not usable

I purchased a gift coupon on 11th Nov and I did not receive any code nor did the person for whom I purchased the coupon. We are not been able to use it and my 3000/- are stuck. I repeatedly contacted customer care abs I was told that the query will be resolved by 13 later I was told it will be done by 16th. Today, it’s 17th abs yet I have not received any update. Every single day I call customer care abs yet nothing is done. I have never...
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M
MALAYA PANDA
Nov 16, 2021
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My return picked up but shows in myntra app deliverednot yet got refund

Dear Sir,

It is very disappointed with the service facility from Myntra.

My item picked up by your delivery executive on dt. 07.11.2021 evening around 7 p.m and don't get any picked up message from your end after receiving return item and again next day on Dt.08.11.2021 another guy come to my adress for pick up of same return request item.
After return item taken from me while I am contacted with customer...
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P
Pratik@14
from Dehradun, Uttarakhand
Nov 16, 2021
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Got product of different brand and then the pickup was done successfully but return got on hold it failed to pass the quality chec

Website: Myntra

I have ordered Nike green and cream coloured cosmic unity basketball shoes on 9th November and i got the delivery on 14th november .as i was busy i did not open the package on the very same day..i opened the packet on 15th november and to my horror it was completely different and cheap quality product..i instantly initiated a return process and called customer service twice but still my return got cancelled so i again raises a return process...
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B
BShashi
from Hyderabad, Andhra Pradesh
Nov 16, 2021
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Financial fraud

Debiting money from CUSTOMERs accounts in the pretence of delivering the order and then cancelling the order after few days and refunding the money few more days after that. Effectively keeping that money for a week or two. And I can’t imagine the scale at which Myntra is doing it. Because It happened for 12/13 orders that I placed in the last few months I.e 92% times for 1 CUSTOMER.

I placed an order on Myntra on...
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B
Baldev Khurana
from Ghaziabad, Uttar Pradesh
Nov 16, 2021
Nov 16, 2021
This thread was updated on Nov 16, 2021
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No return, No refund along with misbehavior of Myntra staff

Address: Ghaziabad, Uttar Pradesh

I had received jacket of small size and applied for exchange. while picking the replaced product, first delivery boy refused to take back the product by saying it is defective and further misbehaved. When contacted customer care two times dealing person also misbehaved and used abusive language and further warned not to contact the customer care. Further my account at myntra was also locked...
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C
Chandana_L
Nov 16, 2021
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Return products not refunded

Address: Bangalore

The product was different and a pre approval was provided for return
When the delivery agent came he took the product and marked it as not returned

[protected]...
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S
skia
Nov 16, 2021
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Return rejected for worth Rs805 /- by myntra

Recently i purchased a denim jacket from the brand Tokyo Talkies worth Rs 805/-
On opening the parcel, i was surprised to see a very different product from the same brand. For this reason i created a return request on the very same day itself. But after returning the product on 5th november i did not recieve my refund. On checking the refund status i got to know that they have rejected my return due to unexplainable reasons.
I...
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