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Myntra.com Complaints & Reviews

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Last updated Oct 26, 2024

Complaints 9819

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Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

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Myntra is not processing my return for shoes which are wrong size

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Received a fake and a duplicate product

Requested for return because received wrong product

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Myntra.com reviews & complaints page 250

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Address: Loharwada Road, Kanwat, 332708

Website: myntra.com

On 19th december, i ordered a mast & harbour olive bomber jacket and it was delivered on 23rd dec but there was a size issue so i immediately after just checking it for 1 minute packed in the same myntra bag with all tags intact. And on 24th dec. It was picked up and on 30th dec it was delivered to myntra but today on 31st dec i got an email from myntra saying the product has failed our quality check. I mean what is this. This is not the...

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Address: sector 142 , advant business park , indiamart, Gautam Buddh Nagar, Uttar Pradesh, 201305

Order no.[protected] 6723003
Product name - unisex black wireless headphone
Product delivered on 29th dec.

I want to return this product because of bad quality. Your product not opened by me, as you will found same packaging of your box.

After ordered your product and when the same was delivered to me. I checked at myntra that this is not returnable product. Meanwhile i checked voice...

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I had purchased two items from myntra on 05 Dec 2019 out of which one item is returned by me.
ORDER NO:[protected]-4546903

And for this returned product I should have receive the return refund of Rs. 999 respectively but till date 30.12.19 myntra has not refunded me the above amount. Myntra has only provided me bank reference number which is 30005193399342240000250 but I have confirmed from my bank that they have...

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Address: 28, LIG, 6th A Main, 2nd stage, Basaveshwaranagar, Prasanth Hotel, 560079

Website: Myntra Logistics

My order no :[protected]-3048603

I had ordered a pair of Roadster coffee brown sneakers along with Navy Blue color of the same company..
It was a prepaid order for which i repent for not setting the payment option to COD
Navy Blue color sneakers were delivered on 16th of December, 2019.
The Coffee Brown sneakers was supposed to arrive along with the other pair...But it was missing
I, immediately...

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Address: RUTEJ NEST,PHASE1, AWING, FLATNO 27,SR141, CTS2465 NEAR AKURDI RAILWAY STN, BEHIND,VAISHNODEVI MANDIR,CHINCHWAD, PUNE411033, 411033

Hi my order number has been cancelled by delivery person.
Once the delivery person call from society gate but not delivered on mention flat address in registered which is mention
Order number is:
[protected]-0058601
Note this order does not cancel by me
Seems not good service by delivery person,
Going to to launch complaint in consumer court for arrogance & order cancel by delivery person only.br...

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Address: SR KALLA MEMORIAL HOSPITAL, Jaipur, Rajasthan, 302015

I have done so much compulsion and my account has been locked, i have got the wrong parcel from you, got the different brand and blocked my account and the delivery agent comes to me behaving inappropriately. That no action was taken only after that, did i make a mistake by shopping, i have done so many matches, yet you have not taken any action while my friend russell is already approved, yet does not take delivery agents, cancels out the...

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Address: Pali, Rajasthan, 306912

Myntra refuse to return or exchange product after mistakenly collect myntra insider point.
Even they don't show any return policies when clicking on myntra insider point.
There is no exchange or return is there
The product size is not fit to me, its look too bigger in size.
If you don't accept return but atleast exchange the size....

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Address: 1502,Building no9 Highland park dhokali, kolshet road, Thane, Maharashtra, 400607

Hi i have returned the products worth more than 22000 and the pickup agent have coollected them after checking all the products. It's been more than 3 days now i have been following up. Everytime i call myntra customer care, i get reply that they have taken down my complaint and are working towards it. Yet i havent received my refund.. Need help!!!...

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Product got delivered on 26th december. However mistakenly insider points got collected. When contacted customer support they were not willing to help on this as they stated that they cannot help and can do anything from our end with the wrong sized product. Neither refund was initiated nor exchange of the product was triggered over the app. Need this concern sorted out. If proper concern is not taken need a escalation of the same....

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Address: 50067

I have placed order amazfit watch but they delivered me cheap jewelry.

I complained about the issue to customer care
Three times.

They sent me a. Mail we have resolved u r issue by declining claim as we sent write product.

I put a word to them again i received a wrong product please recheck the things.

They came up with same answer.

They can't help out on the...

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Address: Purba Medinipur, West Bengal

I have received a wrong product which has another order no with another buyer's name on the tax invoice page which was inside the package ..but on the outside package buyer's name was mine .. totally different product i recieved today.. i have ordered globus white front open shrug (women) but I got a red bathrobe large size with another order no.. pls return the product and place refund asap...

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Address: Patna, Bihar, 800001

Website: Myntra

I placed an order on 22nd december 2019 of rs 1307 (Order i'd number[protected]-1860101). Out of the total 4 products ordered 3 were cancelled, the total of which is rs 1082 and i received the return of only product of rs 244. The payment was done through google pay. Even after calling the customer care so many times i didn't receive the refund. I was asked to wait for 3 days for the amount to reflect in my account but i have not received...

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Can not exchange product after redeeming insider points

I got few jackets and tops delivered today. The clothes I received are of poor quality and most them doesn't have proper fit. However, I mistakenly claimed my insider points and now i am unable to exchange/return them. I called the myntra customer care as well but they are unable to undo the changes made by me from backend. There should be some sort of functionality to...

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I am a frequent purchaser from myntra. I ordered a pair branded shoes (Nike) on 21 december 2019 (Prepaid rs. 2718)
Order no:[protected]-6227501

I got early arrival message for delivery on 27 dec 2019 itself. But what happened was i later got message at 7:00pm that product has been delivered when i haven't received it. I tried to call the delivery representative through a number (Note it was some company generated...

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Address: Sushmita women's hostel jayabheri pine valley, Gachibowli Hyderabad, Hyderabad, Andhra Pradesh, 500032

Today on 28 dec while placing order the amount was debited from my bank account but the order is not place. I called to myntra customer support they informed that they do not have clarity on any transaction, your order is cancelled and your payment is stuck on gateway. I have received mail from my bank that the payment has been done to myntra mentioning the transaction id and the invoice number. Still myntra is not refunding my amount.. If...

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Address: 1503 B-1 SHREE KRUPA HOUSING SOCIETY, GAVANIPADA NAHUR ROAD, MULUND WEST, Mumbai City, Maharashtra, 400080

On 25 dec 2019 i placed order for two products on myntra, myntra then redirected me to bank site were in i enter the OTP and it got verified and money got didected from my account but later the two products were still showing as yet to be ordered. The order didnt got place and also my money got didected, furthure i contact myntra customer care in return i got answer as within 48 hour the order will be placed automatically, even after 48 hours...

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Address: 560095

I have experienced rude behaviour with the Myntra delivery guy savan som (as shown in true caller) on 27-Dec-2019 in koramangala.at first he reached wrong address, and politely told him no worries you can come to correct address but he cut the call in between and afternoon when he reached correct address I was in meeting so couldn't answer him but I called him after 5 mins but he was so rude that, he shouting at me despite being his...

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Address: New Delhi, Delhi, 110059

I ordered a jacket from myntra .as it is the larger size than i expected.and by mistaken i collected the myntra insider point due to which i am not able to return back it .so i called the customer care .and they are also told me they cannot revert back the insider point and not able to help me in return process and jacket is worth of 1200 ₹ . Jacket is not fit to me and it is total waste for me....

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Address: Bangalore, 560030

Dear Team,

Kindly help on this issue ..

I have order Moda Rapido kurta Rs-1999/-, I have received the product and the product not fit to me i placed return, the next day MYNTRA return person checked return pickup link and verified with this product IMAGE and taken product to his warehouse & by evening he return back to me saying due to price tag difference it was rejected while submitting at warehouse and requested...

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Address: 600077

I ordered 3 dresses worth Rs.910 and I made my payment through Google pay and the money was debited from my account, but when I saw in Myntra it says order was not placed. I've attached the proof for the transaction. I tried calling the customer care but no one turned up and there was nothing related to my query. Please return my money fully and please respond by telling when will I get my money back. Please help....

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