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Last updated Oct 26, 2024
Complaints 9819
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Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
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V
Vai Dhotre
from Mumbai, Maharashtra
Jan 6, 2020
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put on hold

Address: Thane, Maharashtra, 400607

I had created a return request of a swatch watch costing 12800, the guy picked up the product and assured me all is ok with the product however in evening i received a msg stating the product has failed quality check as there was no price tag.. The box i. Which the watch was kept had a price tag but the myntra customer care is
Stating that there is no price tag... Now how would i know if the product is damaged due to his poor handling......
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V
Vai Dhotre
from Mumbai, Maharashtra
Jan 6, 2020
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purposely updated as quality check failed

Address: 1502' highland park dhokali, Thane, Maharashtra, 400607

I had created a return request of a swatch watch costing 12800, the guy picked up the product and assured me all is ok with the product however in evening i received a msg stating the product has failed quality check as there was no price tag.. The box i. Which the watch was kept had a price tag but the myntra customer care is
Stating that there is no price tag... Now how would i know if the product is damaged due to his poor handling......
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N
Neeru Sain
Jan 6, 2020
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return request declined issue

Address: Jaipur, Rajasthan, 303108

My order no[protected] 8800601 placed on 12 dec 2019 of mast and harbour colorblocked lightweight bomber jacket of rs 999 was of large size and quality issue, so i wanted it to be returned and refund for that i placed a return request on 27 dec. For few says they what myntra has dine is only messaging that someone will come and pick up the order which i wanted to return as per their policy and service each day fir continusly 5 to 6 days...
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M
[email protected]
Jan 6, 2020
Resolved
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damaged product received and no action from myntra for replacement

I have requested for an exchange for a damaged kurti n palazzo set (Order no[protected]-4242703 dt 27th dec 2019) but instead of replacement, myntra logistics denied to pick the defective kurti. I have been calling their customer care and registering complaints since 4th january 2020 but no action yet instead they are closing the complainant and creating new complaint every time i call them. New complaint number is in[protected]....
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N
nithyamadhavan
Jan 6, 2020
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refund held up

I am complaining this again since it is not resolved but marked as resolved
28/12/2019 in myntra order no[protected]-7616101 saree ordered rs 1014/-by cod.
4/1/2020 by 1330 hrs received the pocket. Opened the outter cover and immeditaely found the saree ordered is entirely different. Without opening the pocket, refund request no [protected] processed immediately in app
5/1/2020 by 1330 hours the same delivery agent...
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S
sonika patel
from Nashik, Maharashtra
Jan 6, 2020
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quality check issue while returned parcel

Address: RB business centre dp road sanghvi Nagar aundh Pune maharatra Pune, Pune, Pune, Maharashtra, 411007

I received vaak women olive green regular fit would casual shirt and i didn't like the quality of product so i raised returen request bcs i was on leave on friday and parcel was picked by mine friend on friday and she paid for this and saturday sunday my company remains close as weekly off so when i return back to office on monday i unpacked and check my parcel and quality didn't match my expectation and immediately i put an return request...
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Anupam Ratan
Jan 6, 2020
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regarding order return request of order no. 4081179898 put on hold

Sir, my mantra order no. [protected] has been put on hold on 2nd january 2020 with no specific reason. This is to inform u further that the shoes/ said order has been collected from my residence k-101, silverline apartments chinhat lucknow from your representative after thoroughly checking the product at 7:30pm on[protected] and at 07:51 pm i have received the acknowledgement of successfully collection of product. Thereafter at 21:16 ive...
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Chandana Paritala
Jan 6, 2020
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to return a damaged product

Address: Marathalli, 560037

Hi team,

I have ordered a levis sweatshirt (Black) on myntra to gift someone. But i received a damaged product and it has a small hole on it. I notified the same to myntra customer care and asked them for return. They denied it saying that the quality check was done before dispatching the parcel and now they cannot resell the sweatshirt. I agree that the hole may not be clearly visible. But its their fault that they are not...
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Rahul7039
from Hyderabad, Telangana
Jan 6, 2020
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delivery agents not available for return/exchange pickup

Address: Mashallah Building, New Hafeezpet, 203, Hyderabad, Andhra Pradesh, 500049

It's been very frustrating as the delivery agent is cheating me every single day. I have multiple orders for return and exchange and every day i get a message that my order will be picked up but the delivery agent doesn't come. I have called him multiple times, reported the same to customer care but there is no response.

The delivery agent tells me that he will be there tomorrow but no one comes and this is happening every...
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N
nithyamadhavan
Jan 5, 2020
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the refund held up

Address: Chennai, Tamil Nadu

On the very sight of opening the outter cover from myntra it is seen that the saree completely differed from the one i ordered. I never even opened the inner cover and immediately processed for return on 4/1/2020. The very next day the parcel was picked up vide return number no [protected] i completely returned eveery thing with the tags. I have received email and sms that the quality check was not passed and refund held up. This is totally...
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V
Vijayasree1
Jan 5, 2020
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refund failed rs.2106/-

Address: Hyderabad, Telangana, 500045

I have returned a product on myntra order no:[protected]-1571703.
They have processed refund on 16th december 2019 and i have not received any refund from them. I have contacted the myntra.com customer care, they said they processed the refund and they are suggesting me to contact my bank. I have contacted my bank through mail and they sent mail back that transaction id[protected] provided in the trailing mail is a failure transaction....
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Kavita Parjapati
Jan 5, 2020
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company transferred refund amount to myntra wallet

Product when delivered found bad quality and not fit, send return request company collect the product and i have shared my account information with myntra customer service team and they transferred my refund to myntra account, not in my bank account. When i contact with myntra customer care team they replied they will not transfer my money into my account. Such a worst company of india please do not buy any product from this company....
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R
Rwtrohit
Jan 5, 2020
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wrong and damaged product

Address: 31-A, Chetan Nagar, Bengali Colony, Indore, Madhya Pradesh, 452016

Sir i wld like to infrm you that i hve received wrng nd damgd product myntra.com and i hve complain in myntra regrding this isue many times but they hve not resolvd the problm yet makng excuses and also mail is came frm myntra side that problm was resolvd but the problm is not resolvd.
Kindly i reqst you to resolve this problm as soon as possible....
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1
1994preet
Jan 5, 2020
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complaining about delivery agent

Address: Neemrana, 301701

Delivery executives are so moody to deliver the product it's been 12 days i'm waiting for the product to be delivered they don't even attempt the delivery they're not responding to my calls aswell i could see that the product was out for delivery but then no delivery agent called me up and moreover the delivery agents doesn't deliver any product on time we had to collect the delivery from the warehouse every time we order a product kindly...
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E
Eyedromic
Jan 5, 2020
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pickup harassment

Address: 25 Shivlok Phase 5 Bda Road, Bhopal, Madhya Pradesh, 462022

First of they harrase when you place a return request they won't pickup your order then after rising so many complaint they pick up you return after that it will go on hold and they said quality check failed you used their product why would i use product that i don't like and they are now about return the parcel to me anyway i want refund not that low quality product again i haven't use their product not even touched that again after i placed...
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B
Bhavuk7
from Patna, Bihar
Jan 5, 2020
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not cancelling my return request

Address: Bazzar tand behind MMT ground, Sikar, Rajasthan, 829122

Myntra is not cancelling my return request of my red tape maroon solid polo t-shirt as i want my refund in my bank account return id [protected]... I already rejected my return pickup... N there was a complaint on it as it was of different colour... Myntra created a return request on behalf of me n choose refund mode as myntra credit but now i want to create a new return... Wo that refund should end in bank account... Help myntra...
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I
Iniyavan N
Jan 5, 2020
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myntra cancelled my order without any reason - order# 1128821-0970788-3969503

Address: 641007

Hello myntra team,

I would like to share a very bad experience with myntra.

Order# [protected]-3969503product: united colors of benetton unisex black brand logo backpackorder placed: saturday, dec 21, 2019.


I found an enticing offer on eros sale "united colors of benetton unisex black brand logo backpack" by myntra and i paid them the money upfront on 21 december 2019,...
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Y
Yash badola
Jan 5, 2020
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fila mens shoes black

Address: Sulabh pg ellisbridge navrangpura ahmedabad 380006, Ahmedabad, Gujarat

Product wrong delivered they told me to wait till 4 jan demanded emails i sent them everything on 1 st on 4 the jan they sent me a noreply email that timeline extended to 6 jan is it my fault that wrong product delivered my money is blocked and they # people enjoying it customre care giving wrong info and always says to wait. Ordered black delivered red some customare care named sachin and aalvi provided wrong information holding me like...
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M
MyntraCustomer
Jan 5, 2020
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unable to return a product that was delivered in bad packaging and tag

I bought very expensive shoes from myntra discount. They were delivered in a broken box although shoes inside were good. I requested a return within 1-2 days of delivery due to size issues since we have unusual big and wide foot.

Myntra refused the accept return of the unused shoes the since price tag was not there on the shoes but the box has the price tag. However, my issue is that i am returning in the same condition and...
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A
ashokk7
Jan 5, 2020
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fraud on my account: order delivery address is changed after order is placed, seems to be fraud from myntra employee

Address: Pune, Maharashtra, 411057

I have placed multiple orders on 22nd of december 2019. For 2 of the products the delivery address is changed from pune address to rajasthan address. The products are delivered to rajasthan. Also, there are 2 more products ordered from my account on 2nd of january 2020 using the myntra credit. Both are products are in shipped state. The details of the orders are mentioned below:

Orders for which delivery address is changed...
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