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Last updated Oct 26, 2024
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R
Ritik Dua
Jan 9, 2020
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order returned to origin without contacting

Address: House no. 1132A near Sophia Convent School, North Delhi, Delhi, 133302
Website: myntra.com

I ordered a campus sutra men denim jacket during myntra winter sale. There was a call for the order delivery one time which is 12 days ahead of the defined date on the website. But still, i asked him to give it to me tomorrow. I also received mail and messages from the past 3 to 4 days. My order is out for delivery but i never received and today i get to know my order is sent back to origin and it also canceled....
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Cara Mia
from Kolkata, West Bengal
Jan 9, 2020
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didn't receive shipped item

The item which myntra has sent to me hasn't arrived yet. And it has been more than 3 weeks. I can't track the item and the customer care services also not available to talk. This is very bad. The item in the first place didn't come in a good condition and yet I returned it due to size issue. Now myntra is saying it didn't meet the quality as it might has been reused .. Still I agree to take it and so they reshipped it. Till Now it didn't...
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M
mey123
Jan 9, 2020
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I have asked for replacement but they have cancelled my order and taken return

Address: 636005

I have ordered crocodile shirt blue colour shirt size 42 but it didnt fit me so i made replacement for 40 shirt the 40size shirt came for replacement but the ekart delivery person asked for style code that it is not matching while scanning so i have made a complaint that while scanning the order it is not matching nu to the customer care person he took a complaint past 1week fully they have made a research and have cancelled my replacement/exchange...
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prafull rambade
Jan 9, 2020
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about returning product

Address: Thane, Maharashtra, 421605

I have raised a return for my 3 roadster products and myntra is not solving the particular query giving different reasons at different times putting call on hold for long hours then saying “am i audible to you” and the product code is different the mistake is of myntra and they are unaware of the same. Every time i have to share the whole story and i m tired of it as myntra is not giving a positive response...
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Eswar Tummala
Jan 9, 2020
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delay refund of money

Address: 603103

Hi,

Im eswar i have ordered a tshirt from myntra, i have received the wrong order from them and i have raised a return request.

The guy from myntra came and collect the shirt on 29 dec 2019 and upto now i have not received any kind of response.
I keep on calling to customer care they will ask me to wait for 24 hrs, but i will not get any kind of responce from them....
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Sourav Manu
Jan 9, 2020
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delivery of defective product

Address: Yamuna Nagar, Haryana, 135001

Sir/mam,
I have purchased a shoe pair named bond street shoes, from online shopping site myntra.com. But first i received small sized pair and then i requested for exchange with a larger one. And the same above company delievered me another one in order of exchange. But when i opened the box, i saw the product damaged and then i contacted to the company's executives and they said me to send a mail with whole matter and photos of damaged...
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arjan pahilwani
Jan 8, 2020
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not accepting returned online purchase product

Address: A201 Santosh tower hospital road bhuj, Kutch, Gujarat, 370001
Website: Myntra.com

Order number_[protected]-2792701 Myntra cheats people badly..I recently had a bad experience with myntra.i ordered a semistiched dress worth 6700/- a few days back which I received after 4 days, after looking at the actual dress it was not as per my expectation and moreover there was no price tag on it so I returned it but my return request was declined the courier guy said that it does not have price tag then I called customer care...
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Alok23soni
Jan 8, 2020
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I got a different style of same company jacket

Address: House no 23 Ashish Nagar Soni colony, Near dakshin Mukhi Hanuman mandir, Janjgir-Champa, Chhattisgarh, 495671

I ordered a wrong grey jacket i got a marron wrong jacket applied to return my product but courier partner refused to take jacket and he said to me that we can't take this product you have to contact to the Myntra customer care . Then i put a mail regarding my problem but the didn't replied my mail till now. my name Is alok soni . My order I'd is[protected]-7656401...
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Vilas Maindalkar
Jan 8, 2020
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order not fulfilled even after 15 days., not getting any proper reply

I ordered one cloth item on 24-Dec-2019., Order #[protected]-2946201.

It was supposed to be delivered on 02-Jan-20 but as on 08-Jan it is not delivered. Called several times on Customer Care helpline but not getting any reply which can help. Order status still showing that it will be delivered on 02-Jan. Don't know how to escalate it further....
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Shalinder Kumar (Assistant Manager-GGN)
Jan 8, 2020
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complaint against order cancellation without consideration with customer

Address: GURGAON, 122001

With profound grief i would like to inform you that i have ordered one jacket order no.[protected]-7352503) on dated 25th december 2019 but till time i did not get my jacket.

Today supposed to get it deliver instead of that i got to know the information that order has been canceled by myntra (Due to internal issue).

It is really disappointing that my order has been canceled without informing me and any...
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PCPriyanka
Jan 8, 2020
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irresponsible behavior after delivering me a order without accessories

Address: Bangalore, Bangalore, Karnataka

I ordered a green kurta but it was oversized and was delivered without the mentioned belt that was supposed to come with the kurta.. I placed return but the deliver agent refused to take it. I have mailed u many times and called to resolve the issue but no action has been taken ven after 10 days. Very disappointing. I regret shopping from mantra.com...
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rahul.pradhan.mech
from Jalandhar, Punjab
Jan 8, 2020
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items not delivered/ order id 1128723-4685026-7821203

Order id:[protected]-7821203

I placed an order with myntra on their app for 11 items on 20th dec'19, which included, a watch, a scrub, 3 shorts, a women's jeans and sweater and 3 briefs, mostly all needed for a trip to goa, i was to leave on 24th december afternoon. Partial order came to the nearest delivery hub on 23rd december, so i decided to give them a chance to get delivered in time but they did not get delivered...
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Renumay29
from New Delhi, Delhi
Jan 7, 2020
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return refused starting price, tag missing however price tag was attached in packet not with the sweater

I ordered few products and one of those is renka burgundy sweater @ rs. 990 and with email id [protected]@gmail.com.
The quality is cheap, also thread is coming out from neck, hence i placed the return request. However, executive denied to pick up the product stating price tag is missing.
The tag is intact and price tag is pasted on transparent polybag. I called customer care, they asked to send me pictures of the product and...
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A
Ashish Raw-at
Jan 7, 2020
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product exchange (size issue)

Address: Myntra Designs Pvt. Ltd. AKR Tech Park- B Block, 7th Mile, Krishna Reddy Industrial Area, Kudlu Gate, Bangalore, Karnataka, 110092

I have made an order dated 2nd Jan 2020 against the order ID[protected]-8913601 on Myntra, wherein 2 items of brand 'H&M' (Rs.5999 & Rs. 1499) have a size-related issue.
I have contacted the Myntra's support.
However, got denied for exchange. They came out with some irrelevant logic affirming the collection of insider points.
I have told them to reverse the points but denied twice. Please look into this....
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Ankita.03
Jan 7, 2020
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returned the product but haven't received the refund yet

Hi,
I have returned 2 products - campus men's shoes on 28 December 2019 and aasvaa semistitched lehenga choli on 4 January 2020 purchased from Myntra .The products were unused with tags attached. However I have not received the refund yet.I have complained regarding the same dozens of times via email and calls and now they have even stopped responding to my mails and calls
I am a loyal customer of Myntra but this time I am...
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nicky05
Jan 7, 2020
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return decline

Address: Indore, Madhya Pradesh
Website: myntra.com

ORDER NO:[protected]-6268601
COMPLAINT NO IN[protected]
As per myntra rule for return prodcut the item you want to returned that was not used, not damaged or with original tags, i fullfill all criteria still they didnt take it back and saying colour is slightly different what could i do for colour differentiation, i am fullfilling all the return rules plz help me and sorted out take this product and provide refund...
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Rimna chandran
Jan 7, 2020
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refund issue for 3 products

Refund not yest processed for 3 products no actions are being taken .. making me call every day and even then they don’t care it seems. I have checked with the bank and I have checked the my statement no money has been credited and they have send me a reference number as well but the bank denies the same . And when I call myntra they make me drop the call by saying they will call me back in 24 hours 15 mins etc and but no calls have been...
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[email protected]
from Kolkata, West Bengal
Jan 7, 2020
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my return is not accepted because of price tag is pasted on the packet and not attached with the dupatta.

Address: Baranagar, Kolkata, West Bengal, 700036

I have purchased one dupatta " Satrani Red woven Design Banarasi Dupatta " Item code: U100MM12317071, VENDOR SKU CODE: 20FD221, ITEM SKU STRNDUPA33638563, MRP.RS 1699.00.COLOR : Red. My order no.[protected]-7666701. After opening the Myntra package the product( dupatta) was inside the polypack and no any price tag attached with it. The price tag is pasted on the polypack along with the invoice. Now, when I wanted to return it, the courier...
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Alex Connor
Jan 6, 2020
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refund not given to me in my account

I made a transaction of 857 rupees on 13th dec 2019 from google pay the amount was debited but my order hasn't been placed after contacting so many times with myntra they ignore my complaint of refund and providing me a fake virtual reference number which is of no use to me. I have provided the screenshot below mentioning the reply from myntra no one is helping me and my hard-earned money is gone now please help me....
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Shriyaprjp
Jan 6, 2020
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highly disappointed service, return picked up but not refunded

Address: Gurgaon, Haryana

Hi,
I was supposed to return a product valiosa women boots, which i didn' t like after receving from myntra.. I have returned my product on 30 dec 2019, ideally the refund should be credited within 2-3 working days, but i have not received my refund till now.

Issue was, i updated my return pick up address but the pick was taken from my old address, for which i have received a confirmation mail that the return was picked...
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