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Last updated Oct 26, 2024
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G
[email protected]
Dec 15, 2019
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issue with returning an item

Poor customer service! Deception! Scam!
We need urgent action taken in returning the product for a full refund or the consequences resulting in a case filed in consumer court and this experience broadcasted across social media (Tagging in your ceo and all higher business reps).
This is quite dumbfounding customer service experience form such a reputed firm and needs sorting else will result in a colossal business loss and bad...
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Lalremruati Chhakchhuak
from Rajkot, Gujarat
Dec 15, 2019
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I can't order or can't use my myntra credit

Address: Gandhinagar, Gujarat, 382006

I have using my account since 8 years and i don't face this type of problem now i am not able to order and not able to use myntra credit.
I login my account with facebook and now when i ordering they want otp which sent to email id wich is very old now i am not that mail id

My new mail id is ([protected]@gmail.com)
My old mail id ([protected]@gmail.com)
My mobile number is [protected]

Kindly...
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H
Hatim Ramlawala
from Raipur, Chhattisgarh
Dec 15, 2019
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deactivated my account and didn't transfer my, refund no 4073206818 4073206784

Address: Burhani colony near padmavati resort, Mandsaur, Madhya Pradesh, 458001

Actully it is very bar that customer care executive are talking rudely and not resolving the issue of my refund its hard earned money so i want to know when will my refund will be proceed of account [protected]@gmail.com... This site is worst to deal with as they impsoe fake claims and didn't transfer the money of returned items
This site is worst worst worst and i really want to tell everyone that please dont shop from myntra...
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F
Ferndale1983
from Hubli, Karnataka
Dec 14, 2019
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no bill tag by myntra while delivered, courier boy refused to take return

There was no price tag that was attached by myntra while delivering the product while return delivery boy refused to take parcel, instead of delivery people solving the issue customer is asked to take the product back and file complaint themselves, no value for customers in myntra. Very bad online site never buy and think of return they always has excuses while it comes for return. Quality is also low with high cost....
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A
ajay1281
from Naini Tal, Uttarakhand
Dec 14, 2019
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refund not credited by bank

Address: Mandir Marg, 246001

My a/c no is [protected]. The below mentioned is recieved from myntra. Kindly resolve my problem.

Thank you for contacting myntra
We would like to inform you that your refund is successfully processed into your source account. For your reference we have listed out bank reference number/s.
As we see, refund has been processed on 5/12/2019, it was reflected to your account

Amount - rs. - 311- bank...
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K
Kajol agrawal
Dec 13, 2019
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myntra for not refunding my money

Address: Bangalore, Karnataka

I ordered products on myntra, on 6 dec i got refund email but not got to my banac yet, and i ordered some products by mistake, mymtra locked my ac, and i had not 1 product yet and neither got refund of yet
Such a frauds
Noone is there to listen
Got no resoltution yet
Got different sizes, cant able to create a eeturn request becz ac is locked from their side
Neother got my last refund to bank ac issued on...
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A
AakritiSinghal
Dec 13, 2019
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return on hold of 2 trolley bags

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Order no:[protected]-3694501
Items: 2 trolley bags
Placed on: 27 nov 2019
Order delivered on: 29th nov and 30 nov respectively
Return placed on: 1st dec and 4th dec respectively
Return picked up on: 6th dec
Quality check failed on: 12th dec (6 days after pickup, no other mail or update was given to me before this)

I had placed an order of 5 bags, and i returned the ones which were...
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Itz_chauhan1
from Delhi, Delhi
Dec 12, 2019
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refund successfully processed but not received

I ordered a Roadster sweatshirt order no.[[protected]-5753903] for rs 584 and I received it on 3rd December but it it didn't fit me so I made a return request and I an executive pickup the same and Myntra processed the refund on 6th December and it's 12th December and I still didn't receive my refund they also provide me a bank reference no but I didn't get any information from the bank so I have a humble request you to pay attention...
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A
Akash Pohal
from Mumbai, Maharashtra
Dec 12, 2019
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product delivery not done on time and will take more 5 days

Address: miraroad, Thane, Maharashtra, 401107
Website: www.myntra.com

Myntra has been fooling me.
I. Was suppose to get a product yesterday, however when i called in today to check why my. Product is recieved they told me that they are unaware of the issue and it will take more 5days since they have raised a complaint.
I. Am. Still sure that when will. I get my. Order or where my. Order is.
I need my order as soon possible
My complaint number is in[protected]...
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A
Ashwani Puri
from Patiala, Punjab
Dec 12, 2019
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regarding wrong product delivered

Address: B 34/11467 Guru nanak dev nagar, Ludhiana, Punjab, 141001

I was order from myntra samsung level u bluettoth headphone under order id[protected]-552801.

I have recieved belt on 05 th of dec. I have submit a written complaint to customer care on 05th of dec.

Today is 12th of dec and i haven't recieved any clarification or refund and any resolution.

Call to customer care several time and company not provide me any resolution...
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S
Shinde Nilesh
Dec 12, 2019
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order no.: 1126022-4089110-7265101 & missing item: claim declined [incident: in19112615081128830769]

Address: EXPEDITORS INTERNATIONAL INDIA PVT, LTD ETISALAT D B HOUSE 501 5TH FLR, S V ROAD TECHNIPLEX-I GOREGAON W, Mumbai City, Maharashtra, 400062

I receive order no.:[protected]-7265101 by 26.11.2019 around 11.30 am, i m little busy with meeting. Hence i was open this packet 26.11.2019 02.45 pm, when i was open myntra packing is outer is sound/seal condition (Plastic bag), but when i open inner pkt is unsealed... 1 box received in this box found 1. Charger code & ear bird., 2nd box missing in component (Ear phone - hammer) photo already with them... But case was declined from...
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P
praveeng_smart
from Hyderabad, Telangana
Dec 12, 2019
Jun 4, 2023
This thread was updated on Jun 4, 2023
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myntra account suspended/locked

Hi,

My myntra account with the user id [protected]@gmail.com, is suddenly they had suspended and locked, however without any reason or intimation they had suspended and if they had mentioned the reason like something went wrong i will accept, but i called to customer care people and they are saying no reason for this, this is strange and please take proper action on myntra on my issue, need an investigation for this...
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G
Gaurav Bhattacharjee
from Mumbai, Maharashtra
Dec 12, 2019
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can not exchange product after collecting insider points

Address: Pune, Maharashtra, 411021

Order number 112768104805786405703 placed with Myntra I was unaware of the insider points use policy and mistakenly collected the points and now I am unable to replace for a smaller size or a refund
I don't want the insider points deduct it from my account but please it's my earnest request kindly exchange with the correct size or take it back for refund I am pretty worries as it costs 3599...
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M
Megha anant
from Ahmedabad, Gujarat
Dec 12, 2019
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tracking order

I have ordered a product on 7th december and since then in the tracking details it only shows that it's received by the seller. No message or mail regarding where is my product now, is it shipped yet, will it reach me within time given, nothing is mentioned by you. This is very unprofessional on your part. And if this order does not reach me on time i am not using you app and also recommending others to do so.
Thank you....
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U
utsavbhargav
from Raipur, Chhattisgarh
Dec 11, 2019
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product return request

Address: 461005

I have bought a u s polo jacket but I am not getting return option, after calling to myntra customer care they said that there was some issue from seller side or from app, this happened twice and told me to wait for a week. But even after a week I called customer care now they are saying that I have earned some points so I can't return. I didn't do anying with points kindly resolve this issue...
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R
rimly basu
from Kolkata, West Bengal
Dec 11, 2019
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refund harassment

Address: E 65/3 dolphin hills, Visakhapatnam, Andhra Pradesh, 530005

When i placed the order they gave me a stipulated time to complete my delivery but now they failed to deliver my product within the time and at per their convenience the reschedule the delivery in another 7 working days..
1 i bought this product to use it during my upcoming vacation commencing 13 th december and since they have reschedule it i no longer need the product.. But unfortunately to harass the customer they are not even...
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S
sakrawat
from Shamli, Uttar Pradesh
Dec 11, 2019
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sweater by invictus (women)

Address: Bangalore, Karnataka

I purchased a sweater for which insider points were showing, i didn't know what was that so i clicked on it and those points were added to my myntra app details and then it showed that i cannot return or exchange the product, for which i feel disgusted as the product i got is too oversized for me. It doesn't suit my body type and stature. I wanted to place a return request for the same as it cost me way too much for that sweater.
Please...
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K
kaur12345
from Bengaluru, Karnataka
Dec 11, 2019
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myntra is not accepting returns and given me some points instead

Address: 560037

I ordered shoes from myntra. The product did not fit me well. I proceeded to return the product. On the page, there was some shiny option which said collect points. I mistakenly clicked on it. Then the return option was gone. I called customer care. They told me you have collected insider points so this item can't be returned. I told them the product doesn't fit me and i do not need any points. The customer support person told me this is...
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N
nikhilmanitbhopal
from Jabalpur, Madhya Pradesh
Dec 10, 2019
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product which I bought.

Address: 454449

Dear sir
I have bought a sandals of INR714
from MYNTRA online shopping but they send me wrong product material instead which was they show in thier app.they told that the soul of sandal is synthetic but is is fully plastic not synthatic and also product quality is very poor.they loss my money and time also.i.want justice to loss my time.otherwise i will go for higher authority court.
Name nikhil rathod
Mail -...
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H
himadri_4
from Hyderabad, Telangana
Dec 10, 2019
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return

Address: a-905, fresh living appartment, image hospital road, fresh living appartment, Hyderabad, Andhra Pradesh, 500081
Website: www.myntra.com

I have received a clothing (Stiched blouse) without any price tag. I raised a complain to them regarding the same as i want to return the product. According to them the price tag has been sent and they have a cctv footage for the same. So i ask them to provide the cctv footage. According to them (Conversation on call) they cannot provide the cctv footage, so i asked them to provide this in written to me that they they will not share the cctv...
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