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Myntra.com Complaints & Reviews

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Last updated Oct 26, 2024
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Myntra.com reviews & complaints page 55

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R
Rajat89
Jul 7, 2022
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Non functioning product delivered

I purchased a body trimmer from myntra from registered account vide number [protected].
Order id[protected]-4153501

Purchase date- 10/06/2022

The received product was non functional.

I returned the product which was picked up.

However, it showed that product has failed quality check and was returned back to me.

Myntra customer support has been useless....
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Kakoty.yelena
Jul 6, 2022
Jul 6, 2022
This thread was updated on Jul 6, 2022
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Received empty package on pre-paid order

1. Order placed for Amazfit unisex smartwatch for Rs 10, 799/-
2. Amount pre-paid through upi
3. Received a carton where the smartwatch box within was tempered and the smartwatch and its charger are missing
4. Myntra customer support is now denying the fact that they delivered an empty package.
5. Hard earned money wasted so easily?...
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F
Farheen17e
from Mumbai, Maharashtra
Jul 6, 2022
Jul 6, 2022
This thread was updated on Jul 6, 2022
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Item shows delivered but I didn't receive.

Please either send me my item or do refund

Order ID # 1208402 [protected]

I had ordered hrx men biowash black t-shirt, bt delivery agent delivered somewhere or stolen, how can he deliver to others with verify of the person, if my call was not picked up, he should get item return instead of stolen or wrong person delivered .pls refund me...
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M
mehulkhetia
from Mumbai, Maharashtra
Jul 6, 2022
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Watch delivered in a defective condition and now not accepting the return request

I ordered a watch bearing Order ID #[protected] placed on 28th June, 2022 and the same was delivered on 29th of June, 2022. I then opened the package which had more than one tape covering on the package and upon unwrapping the package, when I checked the watch the hands of the watch were defective as they moved in circular motion with every moment rather indicating the correct time in the watch. Thereafter, on that very instance...
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P
praj01
Jul 6, 2022
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Account debited but order not placed

On 6 july 2022, I processed order for 8K via card payment method.

After entering OTP for transaction, it showed me payment failure and try again.

but my account got debited immediately.

So Myntra has got the payment but order is not placed.

Please refund my money asap.

I am now skeptical to place new order via Myntra due to unstable payment and order methods!...
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S
Sahil tantuway
from Indore, Madhya Pradesh
Jul 6, 2022
Jul 6, 2022
This thread was updated on Jul 6, 2022
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Refund amount was not refunded

Address: 305-E Nanak Nagar Indore
Website: www.myntra.com

I have ordered a product from myntra which was delivered on 27/02/2022 for that product first I have made payment from my FI account which was successful from my end but not reflected on Myntra's delivery partner's app then he asked me to pay once again from another payment mode but i refuse and wait for sometime for payment to be reflected then he again asked me to pay again from another payment mode then I had paid with from my paytm account...
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S
sumit143143
from Ahmedabad, Gujarat
Jul 6, 2022
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Pick up agents purpose not received return.

Address: Mumbai
Website: www.myntra.com

My area pin code is 411041. Delivery hub is Nikita or chiranjeevi DC.

[protected]-4183403 was my order number. I requested to exchange due to size issue, when it came at the time of exchange product received for exchange., Pick up agent and his manager purposely denied to accept exchange, while refusing pick up item, and said product box is not same etc. Even I told them I received same thing which I'm returning you now,...
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R
Rashmi Thomas
from Kochi metropolitan area, Kerala
Jul 5, 2022
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Gift wrap and message

I recently ordered a T shirt from Myntra as a gift for my friend. I added the option for gift wrap and message in a card for which a charge of Rs 25 was added. However the courier was not gift wrapped, the message was also not sent...
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S
Shivu_2
from Noida, Uttar Pradesh
Jul 5, 2022
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Empty package related

Hi there,

I'm contacting here for the missing item in the the box at the time of delivery.

I have purchased it from Myntra and and I'm trying to make it resolve since couple of days and customer support don't even want to check it clearly to verify the situation and resolve it.

Customer support just replying with same sentences again and again without even check the issue with the team.
br...
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N
Nidhi.Mittal19
from Jamshedpur, Jharkhand
Jul 5, 2022
Jul 5, 2022
This thread was updated on Jul 5, 2022
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Duplicate product delivered

Hi,
I have purchased an allen solly sport T-shirt. And after 2nd wash it’s logo starts vanishing.

Complained abt this in Myntra but they said they cannot help because it was not machine washed.
Very poor customer service...
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S
Sawleha Sayed
Jul 5, 2022
Jul 5, 2022
This thread was updated on Jul 5, 2022
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I am complaining about a product that Myntra is not accepting returns

Hi,

So basically i ordered a trouser from Myntra and since the fitting and the quality was not upto the mark, i placed a return request withing hours of the product being delivered, but guess what they rejected the product saying quality issue.My question is what will I do in dew hours to that product which was picked up next day. The rejected product was delivered to me after 10days and no matter how much I fought with the...
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I was suppose to receive my order on 20th June n it's 5th July today. Even the customer care isn't helping me. No updates are shown, the product has reached Ahmedabad trasport hub on 5th June which was the last updated, no updates there after. Customer service centre is not even picking up my call. I am excitement disappointed with the service provider by Myntra. Worst service provider even seen in online shopping platform....
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A
Ankitamehra
from Mumbai, Maharashtra
Jul 5, 2022
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Product worth Rs. 2924 not delivered

Address: Mumbai

Myntra claims to have delivered 4 products to me but has not delivered the same, they refuse to investigate my case claiming that they have delivered my products. Instead i have received 1 pair of mens slippers that actually belongs to someone in Surat as per the tax invoice in the bag. So not only have they cheated me but also another person.

I have been raising a complaint to Myntra since the day I received the product but...
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V
Varnika Deopa
Jul 5, 2022
Jul 5, 2022
This thread was updated on Jul 5, 2022
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Customer dissatisfaction

I am reaching out regarding my unresolved complaint from your Customer Service team. On 26th June 2022 I placed an order from Myntra and the product was supposed to deliver around 30th June but I got message that it will be delivered early i.e on 28th June 2022. On 28th June around 5pm I have received call from the Myntra Gurgaon team that our agent will come and deliver your product by today. I told him I am at home let me know when he will...
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H
HenaS
Jul 4, 2022
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Refund credited to wrong bank account

Myntra credited my refund amount of Rs. 3299 to a wrong bank account. The amount went to an SBI account when I don't even have one. The only account I have and which is linked to my Myntra profile is ICICI. But now customer chat support is claiming that I entered those bank details. They clearly made a mistake and are simply refusing to admit it. I just want my refund back to my own account....
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J
Javed_iqbl
from Jammu, Jammu and Kashmir
Jul 4, 2022
Jul 4, 2022
This thread was updated on Jul 4, 2022
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Request money

Address: Upper thathar , bantalab
Website: Myntra

I bought a levis jeans worth 4399 from myntra but the fitting was unsuitable and the price tags of the jeans was in the pocket as the tieyng thread of the tags were broken . Then i created a return and mentinoned that the price tags are in the pockets but my return got rejected giving reason that the price tags are missing . Then i again talked to the myntra customer care and told them the issue they said that the product will be redelivered...
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S
Srav9
from Hyderabad, Telangana
Jul 4, 2022
Jul 4, 2022
This thread was updated on Jul 4, 2022
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Did not get the refund after the product has been returned

Dressberry mustard colored jumpsuit has been returned on June 12, 2022 but didn't get the refund for the same till date(July 4, 2022)
I was told many times by the customer care that return claim has been denied so the product would be reshipped.
That didn't happen either.
Neither i have the product now nor got the refund.
Each time I contact customer support, all they say is to wait for 24-48 hours for the issue...
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R
RituRao
from Hyderabad, Telangana
Jul 4, 2022
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Product not delivered but shows as delivered

I had ordered few work out tank tops and brief for myself from this website.its been a week that my products have gone missing n i have received a msg saying they have been delivered.
Myntra as a very bad service and their staff is incompetent to understand the needs of a customer who is not scamming them. what will i get by scamming them for a 2000 rs.if i have to scam them then i amount has to be huge....
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J
Jignedhmakwana1288
Jul 4, 2022
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About the refund

I have return the order but they have not approved . they have reshipped the order product since 15 days and still i have not received yet. its like fraud, money fetcher....
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A
Anjali-Naveen
from Budhana, Uttar Pradesh
Jul 3, 2022
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Fraud site

They are doing fraud... Selling duplicate products. I ordered one watch which I didn't get but they marked it delivered. I m calling customer care from last one month. But they are not listening anything and they keep my phone on hold for 30-40 mind. They are doing fraud. Charging money from customers and not delivering the products....
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