Ola Money Complaints & Reviews

The transaction i had done was for flight booking where amount was paid via ola postpaid. Now the flight got cancelled and money is refunded from airlines but it is stuck at ola postpaid. Unable to claim the pending refund....

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Address: New Delhi

Dear team, my JIO Postpaid bill payment under pending from 24 April 2022 still not received money in my postpaid account or not refund in regional payment mode account (Olamoney wallet ) please check and solve as soon as possible.

Transaction Id : GQVU-L00Q-EZ3L
Transaction Date : 24/4/2022
Transaction Type : Jio Postpaid ([protected])
Transaction Amount : 442/-...

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My Ola money postpaid bill amount was done but in the app still didn't update...

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On my last ride with old on 14th feb i paid the amounts as soon as we got down to driver via UPI as it was over 3000.
.
But now i'm getting text messages, whatsapp and emails from ola that clear your dues - 3000+ all the charges they keep adding but not resolving issue/-.

I have already sent multiple mails to ola support teams - [protected]@zipcash.in, [protected]@olacabs.com,...

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Address: A2 602, Green county Bhekarai Nagar, Hadapsar 412308

On 18th April 2022 I availed Ola car service. the date and time along with CRN details are as follows

Mon, Apr 18, 04:20 AM
CRN [protected]

even though I paid the driver for this ride I am getting Ola Money postpaid calls to clear my due.

Kindly check the payment status and resolve this issue....

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Sir,
I have paid the amount for all the rides so far...despite paid after each ride, im getting messages and calls to clear the dues..Please resolve it as soon as possible....

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First issue/complaint is that I've purchased 500 Rs. Flipkart Gift voucher/card from Olamoney app using Ola postpaid payment method. Till now neither I received email nor SMS for the Rs.500 Flipkart Gift voucher.
Second issue as per offer mentioned on olamoney app that if I'll purchase any giftcard using Ola postpaid method I'll get 10% cashback.
Third thing is that even after sending many reminders olamoney does not bother...

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Website: OlaMoney

10 Apr, 2022

₹2847
CRN[protected]
Thanks for travelling with us, Arun Mantri

Ride Details

Jahangir Khan

186 km 3hr 23min Distance till destination city included

Prime Play - White Dzire Tour

One-way Trip

10:14 AM Joy Valencia, Jogeshwari - Vikhroli Link Road Shyam Nagar Jogeshwari East Mumbai Maharashtra India,...

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Address: Chennai

Request ticket no. 4331719
This is regarding the payment for ride on Apr 6th. The payment (468 rupees) was made to the driver by cash as he demanded for cash. But I was charged in ola money postpaid also. When I tried to raise a complaint through their app support, for instant resolution it is asking to enter the amount that I paid totally and extra cash paid to driver is automatically updated. I entered 936 (as I paid in cash as...

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I am receiving following messages and phone calls regularly

Your OlaMoney Postpaid bill of Rs. 321 is overdue for 31 days. Pay: olaca.bs/XOrMp4Js5X to avoid further late fees. Ignore, if already paid.

I din't use ola money till now
I am feeling most uncomfortable. Please resolve the matter immediately...

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Ola Money PostPaid+ or ABFL has reported to CIBIL, Experian and other credit Bureaus that I have been late with the payment in the month of January and February ????!!! Is this a Joke ?

In fact I cleared my dues off way before the payment due date and have never been charged with one single late payment fee so why have ABFL/OLA POSTPAID has reported account LXW- M[protected] late by 2 months in CIBIL, EXPERIAN and across...

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My Register Mobile Number with OlaMoney: [protected].
I noticed that there was sudden drop of 110 points in my score and 50 points in CIBIL report in December Month 2021. But I never defaulted any payments with OlaMoney. Raised Service Tickets: 3945101, 4052580 and 4331132 and followed up with them. They are simply closing the tickets by saying that they will address the Issue ASAP. Its been almost 6 months since wrong entry and still...

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I have taken 3 rides from ola in the last week and paid them all by cash but the app is showing that it's paid by postpaid and showing dues. Details below

Amount 853
Transaction ID
GQUR-7145-SINU
GQUR-CLAZ-7GQL
GQUY-NNSJ-AWF3

There is no option to talk to customer service. It is removed.

Through app I have created helpdesk tickets too but it's not being attended.br...

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I am a regular user of Ola Postpaid +. But I am unable to use the Postpaid plus feature on the Zomato app recently. Previously, I was able to use it but for a few days whenever I click Ola Postpaid + as the payment option it says that "You are not eligible for Ola Postpaid +".

Now It looks like I am not able to use Postpaid+ services anymore. Please look into this and let me know. Any help would be highly appreciated....

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I am Mrs V Akilandeswari [protected] my number I paid lost three rides in cash .and also 53 rupees i paid for two times .that means cash and also post paid too then again they asked 749 rupees and also 101 rupees i paid for all rides .and also i don't wants to pay through post paid system..they asked again and again for this matter i complaint several times .but they didn't take action for this .today they ask extra 75 rupees for late fees...

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Hi Ola,
This is to inform you I have received an email notification from Ola money postpaid bills of Rs 1000/- which need to be cleared by April 14th. I have not opted for Ola money postpaid. Can you please look into this issue.

Regards
Udhay...

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Hi Ola
On 16th March, 2022, I have travelled from Kolathur (chennai) to Cenral Railway station using Ola Auto and paid cash 163 to driver. I have never opted Ola Postpaid service. However, I received mail that the amount 163 is due stating like i opted postpaid. This looks like a fraud attempt to grab money for service which already paid by cash. I raised the ticket in the app and ticket Id is 4277460. Please reverse the due amount...

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This is regarding ola money postpaid, I was charged for ordering a pizza from the ola app but the one which I ordered is different from the one I got, support people didn't respond on that day and I don't want to pay extra money for something which I didn't get and I have been sending emails for so many days to support but still there's no solution for this and extra charges for not paying the amount are also added, if people are using some...

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My cancellation fees were waived yet deducted from ola money postpaid...

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[Resolved] Ola Money — Ola postpaid disable
V
Vivek751070
from Noida, Uttar Pradesh
Apr 5, 2022

Ola has disable my postpaid account. I used ola postpaid amount where i was given emi request of RS.15000 which is successfully converted and i received the msg from ola team.

Right now they are sending me the msg for the whole amount to pay which was converted into emi.

Pay...

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