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Ola Money Complaints & Reviews

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Updated: Jun 28, 2024
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Ola Money reviews & complaints page 12

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A
Anshun
May 10, 2022
May 17, 2022
This thread was updated on May 17, 2022
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Unable to get refund in account via ola postpaid

The transaction i had done was for flight booking where amount was paid via ola postpaid. Now the flight got cancelled and money is refunded from airlines but it is stuck at ola postpaid. Unable to claim the pending refund....
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N
Nicky1989
from Delhi, Delhi
May 5, 2022
May 10, 2022
This thread was updated on May 10, 2022
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Postpaid Payment Still Under Pending from 24 April 2022

Address: New Delhi

Dear team, my JIO Postpaid bill payment under pending from 24 April 2022 still not received money in my postpaid account or not refund in regional payment mode account (Olamoney wallet ) please check and solve as soon as possible.

Transaction Id : GQVU-L00Q-EZ3L
Transaction Date : 24/4/2022
Transaction Type : Jio Postpaid ([protected])
Transaction Amount : 442/-...
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Mani Mani Kakanala
May 4, 2022
May 16, 2022
This thread was updated on May 16, 2022
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My payment was done please update the status

My Ola money postpaid bill amount was done but in the app still didn't update...
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A
Ashok_Kumar_78
from New Delhi, Delhi
May 3, 2022
May 16, 2022
This thread was updated on May 16, 2022
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Ola postpaid still not clear even I have submitted all proof that already paid to driver

On my last ride with old on 14th feb i paid the amounts as soon as we got down to driver via UPI as it was over 3000.
.
But now i'm getting text messages, whatsapp and emails from ola that clear your dues - 3000+ all the charges they keep adding but not resolving issue/-.

I have already sent multiple mails to ola support teams - [protected]@zipcash.in, [protected]@olacabs.com,...
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N
nileshmahaja
from Pune, Maharashtra
May 2, 2022
May 16, 2022
This thread was updated on May 16, 2022
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Ola Money Postpaid showing wrong due amount.

Address: A2 602, Green county Bhekarai Nagar, Hadapsar 412308

On 18th April 2022 I availed Ola car service. the date and time along with CRN details are as follows

Mon, Apr 18, 04:20 AM
CRN [protected]

even though I paid the driver for this ride I am getting Ola Money postpaid calls to clear my due.

Kindly check the payment status and resolve this issue....
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V
vaishali shivaram
Apr 30, 2022
May 16, 2022
This thread was updated on May 16, 2022
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Postpaid clearance

Sir,
I have paid the amount for all the rides so far...despite paid after each ride, im getting messages and calls to clear the dues..Please resolve it as soon as possible....
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D
dddere
from Pune, Maharashtra
Apr 28, 2022
May 16, 2022
This thread was updated on May 16, 2022
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Amount paid but did not get Gift voucher

First issue/complaint is that I've purchased 500 Rs. Flipkart Gift voucher/card from Olamoney app using Ola postpaid payment method. Till now neither I received email nor SMS for the Rs.500 Flipkart Gift voucher.
Second issue as per offer mentioned on olamoney app that if I'll purchase any giftcard using Ola postpaid method I'll get 10% cashback.
Third thing is that even after sending many reminders olamoney does not bother...
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A
ArunGJi
Apr 26, 2022
May 27, 2022
This thread was updated on May 27, 2022
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CRN6151450304 No Olamoney as used Total Cash paid Rs2847

Website: OlaMoney

10 Apr, 2022

₹2847
CRN[protected]
Thanks for travelling with us, Arun Mantri

Ride Details


Jahangir Khan

186 km 3hr 23min Distance till destination city included

Prime Play - White Dzire Tour

One-way Trip

10:14 AM Joy Valencia, Jogeshwari - Vikhroli Link Road Shyam Nagar Jogeshwari East Mumbai Maharashtra India,...
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Deepika Mohanbabu
from Madurai, Tamil Nadu
Apr 25, 2022
May 16, 2022
This thread was updated on May 16, 2022
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Paid in cash but ola postpaid also deducted.

Address: Chennai

Request ticket no. 4331719
This is regarding the payment for ride on Apr 6th. The payment (468 rupees) was made to the driver by cash as he demanded for cash. But I was charged in ola money postpaid also. When I tried to raise a complaint through their app support, for instant resolution it is asking to enter the amount that I paid totally and extra cash paid to driver is automatically updated. I entered 936 (as I paid in cash as...
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A
Atchuta Rajesh
Apr 23, 2022
May 16, 2022
This thread was updated on May 16, 2022
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Incorrect demand of ola post paid money

I am receiving following messages and phone calls regularly

Your OlaMoney Postpaid bill of Rs. 321 is overdue for 31 days. Pay: olaca.bs/XOrMp4Js5X to avoid further late fees. Ignore, if already paid.

I din't use ola money till now
I am feeling most uncomfortable. Please resolve the matter immediately...
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S
santhoshda26
from Chennai, Tamil Nadu
Apr 23, 2022
Jun 17, 2022
This thread was updated on Jun 17, 2022
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Cibil report wrongly updated

Ola Money PostPaid+ or ABFL has reported to CIBIL, Experian and other credit Bureaus that I have been late with the payment in the month of January and February ????!!! Is this a Joke ?

In fact I cleared my dues off way before the payment due date and have never been charged with one single late payment fee so why have ABFL/OLA POSTPAID has reported account LXW- M[protected] late by 2 months in CIBIL, EXPERIAN and across...
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A
Ask ZITU
Apr 21, 2022
Apr 22, 2022
This thread was updated on Apr 22, 2022
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Wrong Reporting in CIBIL

My Register Mobile Number with OlaMoney: [protected].
I noticed that there was sudden drop of 110 points in my score and 50 points in CIBIL report in December Month 2021. But I never defaulted any payments with OlaMoney. Raised Service Tickets: 3945101, 4052580 and 4331132 and followed up with them. They are simply closing the tickets by saying that they will address the Issue ASAP. Its been almost 6 months since wrong entry and still...
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A
Avinash Mangipudi
Apr 16, 2022
Apr 22, 2022
This thread was updated on Apr 22, 2022
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Ola charging twice for every ride

I have taken 3 rides from ola in the last week and paid them all by cash but the app is showing that it's paid by postpaid and showing dues. Details below

Amount 853
Transaction ID
GQUR-7145-SINU
GQUR-CLAZ-7GQL
GQUY-NNSJ-AWF3

There is no option to talk to customer service. It is removed.

Through app I have created helpdesk tickets too but it's not being attended.br...
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Souvik Samadder
Apr 13, 2022
Apr 17, 2022
This thread was updated on Apr 17, 2022
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Unable to use ola money postpaid+

I am a regular user of Ola Postpaid +. But I am unable to use the Postpaid plus feature on the Zomato app recently. Previously, I was able to use it but for a few days whenever I click Ola Postpaid + as the payment option it says that "You are not eligible for Ola Postpaid +".

Now It looks like I am not able to use Postpaid+ services anymore. Please look into this and let me know. Any help would be highly appreciated....
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A
Akila Krishnan
Apr 10, 2022
Apr 16, 2022
This thread was updated on Apr 16, 2022
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Ola post paid system

I am Mrs V Akilandeswari [protected] my number I paid lost three rides in cash .and also 53 rupees i paid for two times .that means cash and also post paid too then again they asked 749 rupees and also 101 rupees i paid for all rides .and also i don't wants to pay through post paid system..they asked again and again for this matter i complaint several times .but they didn't take action for this .today they ask extra 75 rupees for late fees...
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U
udhaykumarpt
Apr 8, 2022
Apr 16, 2022
This thread was updated on Apr 16, 2022
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Ola money Postpaid bills

Hi Ola,
This is to inform you I have received an email notification from Ola money postpaid bills of Rs 1000/- which need to be cleared by April 14th. I have not opted for Ola money postpaid. Can you please look into this issue.

Regards
Udhay...
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B
bhaskarns1973
from Chennai, Tamil Nadu
Apr 8, 2022
Apr 22, 2022
This thread was updated on Apr 22, 2022
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Old Money Postpaid

Hi Ola
On 16th March, 2022, I have travelled from Kolathur (chennai) to Cenral Railway station using Ola Auto and paid cash 163 to driver. I have never opted Ola Postpaid service. However, I received mail that the amount 163 is due stating like i opted postpaid. This looks like a fraud attempt to grab money for service which already paid by cash. I raised the ticket in the app and ticket Id is 4277460. Please reverse the due amount...
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S
Sumanth2001
Apr 8, 2022
Apr 22, 2022
This thread was updated on Apr 22, 2022
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Regarding Ola Money Postpaid

This is regarding ola money postpaid, I was charged for ordering a pizza from the ola app but the one which I ordered is different from the one I got, support people didn't respond on that day and I don't want to pay extra money for something which I didn't get and I have been sending emails for so many days to support but still there's no solution for this and extra charges for not paying the amount are also added, if people are using some...
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A
AritraaDas
Apr 5, 2022
Apr 13, 2022
This thread was updated on Apr 13, 2022
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Extra fees deducted

My cancellation fees were waived yet deducted from ola money postpaid...
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V
Vivek751070
from Noida, Uttar Pradesh
Apr 5, 2022
May 1, 2022
This thread was updated on May 1, 2022
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Ola postpaid blocked issue

[Resolved] Ola Money — Ola postpaid disable
V
Vivek751070
from Noida, Uttar Pradesh
Apr 5, 2022

Ola has disable my postpaid account. I used ola postpaid amount where i was given emi request of RS.15000 which is successfully converted and i received the msg from ola team.

Right now they are sending me the msg for the whole amount to pay which was converted into emi.

Pay...
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