Ola Money Complaints & Reviews

I took a ride on 25th Feb (CRN # [protected]) and I made a payment using Ola postpaid. Fare for this ride is Rs 142 and Rs 10 got deducted from my Ola money wallet and remaining Rs 132 was to be charged to Ola postpaid. But when i checked the statement, Rs 132 has been charged 8 times instead of once and i have been writing emails (Ticket # 4111895) and trying to call the customer care but not receiving any proper response. Now I am being...

I have already paid my payment but still pending on the app please solve an issue as soon as possible...

I took two rides on Feb 18 and in both rides despite of selecting cash as an option it went to ola money. If that was annoying, it was showing that the amount was due in case in the app for both the drivers. So I went ahead and paid them in cash considering it to be a glitch since I did not select Ola money option in the first place. But now I'm charged on ola money for both the rides. Previously when I chose online payment I was forced by...

I was using the ola money application for the first time to do the payment at Myntra, so I added 1270 Rs to the ola money wallet but their services is so bad that I could not complete my payment, so when I returned to the ola money application I realised that I could not withdraw my money back to my bank account then I checked the FAQs section and there they have mentioned that "you can withdraw your money by clicking on the button named...

I have been using credit cards for last 8 years and have loans as well. Till date there has not been a single delay in payment. However, ola moneypowered by ABG capital has reported delay in payment to CIBIL for Sep 2021, whereas there was not a single transaction done in ola money postpaid account on September. August month outstanding was paid before due date. Due to wrong reporting, my cibil score decreased by 100+ points, bringing it...

This is regarding a pathetic experience i faced 5 days ago and i'm complaining about the same to ola support since that day but they're not resolving.
I booked an ola bike through ola app from my mobile no.
I had to send a parcel from one place to another within my city.
The bike rider came and i gave him the otp and he picked up my parcel... Before his reaching the destination i paid through my paytm wallet...

I have ola money account, ola money card, and associated postpaid account with the number [protected]. This is with respect to the transaction IDs GQ9W-3CKM-W7YU and GQ9W-3CKL-4V51 done on 1st February 2022. I have done those two transactions of Rs. 666 each on Sri Periyandavar Super Chennai IND. Both the time the store didn't receive the money. But the money has been deducted from my ola money account in those two times. Also from the...

I am a regular user of Ola Postpaid + and recently my limit has been increased to Rs. 10000. But I am unable to use the Postpaid plus feature on the Zomato app recently. Previously, I was able to use it but since 2 days whenever I click Ola Postpaid + as the payment option it says that "You are not eligible for Ola Postpaid +".

Now It looks like I am not able to use Postpaid+ services anymore on any platform like Bigbasket...

Hello,
Old foods deducted money from Ola Money even though no order was placed and reps at Ola foods cancelled the order on their own. They promised that refund will be processed in 7 days and it's been 1 month where Ola Money is charging late fees too. Their customer support keeps passing the buck and harass customer to go here and there....

I took a ola ride on 11th December 2021 from Pallikaranai to T. Nagar. Mini CRN [protected] and I made a cash payment to the driver. But in the ola application it has been updated as ola money. I was also not aware of the same. I also did not get any message from ola stating that you have used the ola money on the same day. As I made the cash payment. On 29th december 2021 I received a message from ola to clear my dues, immediately I contacted...

I took a outstation ride on 25th July from Mysore to Bangalore.
CRN number of the ride : CRN [protected]
The amount due was Rs 1927 - I payed this through Ola postpaid service.
On 30th July I wanted to clear my dues so when I clicked on the payment an amount of 3776 got deducted from my account.
I have raised multiple complaints with ola and response has been delayed till now. I get calls from various support people...

I ordered items like maggi dettol hand wash bit payment was made but order was not order nor it shown order placed or not...

My refund isn't processed for the last 14 days. Order details below

Jan 14 2022 at 7:34 pm

Order Code: p1uf-cxi00t
Refund Amount due: ₹379.36

I paid through Ola Postpaid Money. Customer support says the issue is with the Ola Money Gateway. No such issues as another refund was processed yesterday (27th Jan 2022) through the same Ola Money for the Order Code: kdd5-vg3xnn.

Now...

Dear team,

I had received substandard food which was stale. As a covid patient I was dependent on your delivery & when received was open to disappointment. I'd reported the same and was told this issue would be escalated & a refund would be credited in a time frame of 4 hours back to ola money. However nothing happened.
I followed up alternative days with three agents - Asma, Syeda & Veeramani who gave me a scripted...

CRN [protected]
Ticket No[protected]
Date of Ride- 26 Oct 2021

I took a ride on 26th Oct for some office purpose at 6.15 pm. It was a rental for 6hrs and I had planned my visits accordingly. At the very beginning of the ride the driver (Tukuna Sahu) was nagging for the fact that the payment mode is online (Ola money) as he wanted cash instead. After my first stop for a meeting, I asked him to take me to another...

I have been asked by olamoney to pay the amount of Rs. 500/- for a ride.
I have not taken your ride and already reply by email on 10 Nov 2021.
My complain ticket no. are 3740740, 3740741, 3740748, 3740757 & 3740759.
I have requested Olamoney to share the OTP or any other message.
No reply received till date.
I am continuously received calls and messages for recovery and harrassing me....

I cannot able to use my olamoney wallet balance. I am getting error ola money wallet is not available for user. Kindly check and resolve the issue. Already I have raised several tickets for the same issue but no one has gave me the proper solution. Without giving proper solution customer support team is closing the ticket. I have been keep on following up for the same issue for past one week. Kindly resolve this issue or else I want to close...

I was ride on ola on 30 dec 21, so the bill generated was 113/- I didn’t know payment mode was selected is postpaid still ola auto driver want cash amount of 113/- so I gave him . But on 14 jan 22 postpaid bill due message came and it should be paid on or before 17 jan 22 pls do need full why I will paid again if already paid to driver....

On 14 oct 2021 i have booked ola from sanpada navi mumbai to ghatkopar mumbai at around 3pm.at time of booking i had choose online payment option but at time of drive driver said me madam please make a payment via cash so i said yes to him. Our ride was over as estimate i paid cash to driver. After some time when i have check my ola app its showing 292 rs is due for payment which i have already paid via cash. I mail ola support team i didn't...

CRN [protected] Dt 29 Dec 2021
I paid full amount to driver as he told me it was showing cash option in his app. Now OLA money is showing outstanding amount against me.

I came to known about this on 11 Jan 2022; when I received bill from OLA

I spoke to driver (Mobile no [protected]) on 11 Jan 22 and agreed that he has collected cash from me.

I raised complaint to OLA. They just closed the...