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Ola Money Complaints & Reviews

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Updated: Jun 28, 2024
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Ola Money reviews & complaints page 11

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S
sekharatri 1996
from kolkata, West Bengal
Jun 11, 2022
Jun 17, 2022
This thread was updated on Jun 17, 2022
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Paid in cash but showing on hold transactions

Address: 32,GOVINDA AUDDY ROAD. BL-2 FL-37, CHATURANGA KOLKATA -700027

Sir,
Showing on hold transaction on 19/4/22 AND 9/4/22 .
I have paid the fare in cash .
Please look into the matter.
I am feeling insulted.
Sekhar Chakraborty

11/6/22....
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D
dranandyadav30
Jun 7, 2022
Jun 17, 2022
This thread was updated on Jun 17, 2022
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Money not refunded after failed transaction

I paid ₹6265 to Myntra through Olamoney on 21/05/2022 but the transaction failed as money was not received by Myntra.So I wrote a mail on 23/05/2022 to Olamoney describing the issue and requested for the refund.They issued me ticket number 4444111 and asked me to wait for 5 days.After 5 days I didn’t get any response from them so mailed again and again they asked me for 5 days.This whole is getting repeated again and again.They won’t...
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A
AshwinMG
from Bengaluru, Karnataka
Jun 6, 2022
Jun 17, 2022
This thread was updated on Jun 17, 2022
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Paid money to Driver directly, Ola money deducted INR 1000 additionally on Ola Money Postpaid

Travel from Home to Airport on 17th April, 3:19 AM. The complete amount was paid to Driver 1189 through Phone Pay (Online UPI Transfer). Post the completion of raid, my wallet was charged INR 1000. Tried to reach Ola money on the same time, their was no customer care number available to check on the same.

Post my return to Bangalore, i have written couple of Mails to Ola Money, on ticket have many tickets and majority of them...
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C
Chetan Raja
Jun 3, 2022
Jun 17, 2022
This thread was updated on Jun 17, 2022
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Ola postpaid money deducted but didn't receive amount

Ola money deducted while doing payment but the payment got failed and money deducted from ola post paid...
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O
Ottima
from Ghaziabad, Uttar Pradesh
Jun 3, 2022
Jun 17, 2022
This thread was updated on Jun 17, 2022
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Fraudulent charges & harassment

Address: Regent Insignia, #414, 3rd Floor 4th Block 17th Main, 100 Feet Road Koramangala Bangalore Bangalore KA 560034

I've raised an issue through the app in the past too. I've an issue with 2 outstation rides & 1 with-in city ride.

The First one was on Jan 22nd - Thats' Paid for already though, When I made the 2nd trip on March 11th ( for which I've not paid for yet ) I realized the problem with it

I took a drop at Bikanerwala which is 67KMs from my house and also the same exact spot where I've taken drop in past too, just...
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S
sonz
from Chennai, Tamil Nadu
Jun 2, 2022
Jun 17, 2022
This thread was updated on Jun 17, 2022
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Double deduction of postpaid bill

Address: chennai

Ola money has deducted the postpaid payment of my bill from wallet. However, I had alreadypaid the amount through my google pay account a day back. Now, I am trying to reach them for a refund since 1 month and there is no response from the company. They are not sharing any contact number nor calling me to understand my concern. My postpaid bill amount of 1850 INR is paid twice to the company....
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priyankashahmehta
Jun 2, 2022
Jun 17, 2022
This thread was updated on Jun 17, 2022
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Discrepancy in bill amount Ref 4470752

Dear Team

I have raised a dispute since 4 days with Ola postpaid which is not getting sorted Ref no 4470752 and I am constantly getting reminders for payment.

As per attached screenshots the amount should be around 4288.5
241 + 181 + 787.5 + 435.75 + 761.25 + 123 + 730 + 890 + 129 + 10 but it’s showing 6043.50, discrepancy of INR 1755 approx

I was told to allow time until 1st June, its...
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ImtyazAhmed
from Hyderabad, Andhra Pradesh
Jun 1, 2022
Jun 17, 2022
This thread was updated on Jun 17, 2022
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CRN - 6319598729 - Payment Issue

Dear Team,

I was charge by ola money postpaid 569.00 on May 28th 2022 but myself paid cash by hand 750/- to driver and why again it is charged, please refund the money at the earliest.

I put lot of mails but not response from the support team.

Thanks and Regards,
Mohammed Imtyaz Ahmed...
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D
dhraj
Jun 1, 2022
Jun 18, 2022
This thread was updated on Jun 18, 2022
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Refund Related

My registered mobile number is [protected] and email is [protected]@gmail.com. I done a LPG booking payment Rs 964.50 on 2 May 2022 with transaction ID GR3I-VYE2 - QU4H. I cancelled my order and money has been refunded from Indian oil corporation to Ola money wallet but didn't credited . I have complaint more than 20 times to Ola money but they refused to refund my money back. I have given all the possible transactions details screenshot...
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D
Dude84
from Pune, Maharashtra
Jun 1, 2022
Jun 17, 2022
This thread was updated on Jun 17, 2022
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Resolved

Car broke down escalation

Address: Bengaluru

I am writing to inform my grievance against the unprofessional and inconvenience caused by the OLA Cabs service provider. I had booked the cab for the 28th March for Mumbai Airport drop. During the travel which started at 6:43 AM in the morning, the car broke down within 32 minutes, I was in the Pune City, somewhere near Tathavade area. The driver demanded to pay money by asking for end OTP and was extremely arrogant, I paid the money through...
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J
Johnvictor31
from Bengaluru, Karnataka
May 30, 2022
Jun 17, 2022
This thread was updated on Jun 17, 2022
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Incorrect postpaid bill

Address: Bangalore

I wrote to your company several times but received no response.

I took three rides between May 14-15 for which the combined bill amount according to my transaction is 639 (82+266+291). However, I'm being asked to pay 954.

Why I'm I being charged an additional charge of 315?

Could you please share a breakdown for the same?...
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R
Ranjeet rai
from mumbai, Maharashtra
May 30, 2022
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They given me old product

They given me old product.
I think Please don't buy anyone, they give old product the name of the discount. and when I called, they said that there will be no replacement and the phone is cut, it only talks badly have all Purana Stocks...
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Sundara C
from Chennai, Tamil Nadu
May 29, 2022
Jun 17, 2022
This thread was updated on Jun 17, 2022
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Paid cash to Driver. But Ola money also deducted.

I made a trip by Ola cabs on 13 May 2022 at 8.45 pm (see snapshot attachment for trip details). The driver stopped at Shanthi petrol bunk in GST Road near Meenambakkam and filled diesel. He asked me how much was mentioned as the trip charge. I said Rs 210/=. Then he asked me to give RS.210 so that he could fill diesel. Since I did not have exact change, I gave him a Re.500/= note. After paying the dealer, driver gave me a balance of Rs.290/=....
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S
Sahil Gavali
from Powai, Maharashtra
May 28, 2022
Jun 17, 2022
This thread was updated on Jun 17, 2022
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Incorrect bill

I haven’t used ola money for the past month yet they have sent me a bill of 276 and there is no option to contact ola money customer care, pathetic....
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S
Sanjoli Aggarwal
May 26, 2022
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Ola Postpaid- Extra Money added in the bill

Address: ola

They have added a payment through ola money postpaid, whereas i have not taken any ride against it....
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F
farooq ahmad najar
May 24, 2022
Jun 17, 2022
This thread was updated on Jun 17, 2022
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Increase limit

Address: somruna

Please increase my ola money limit...
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R
R K world
May 23, 2022
Jun 17, 2022
This thread was updated on Jun 17, 2022
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Charged by Ola postpaid incorrectly

Address: Prahlad Bhavan, 3rd lane, Canal road, Gokulpeth

I have paid by Cash to Driver, yet Ola Money has charged me on Ola Money Postpaid and asking to pay it. I have not activated Ola money, yet they show me a charge on the Postpaid wallet and harrassing me to pay the money. Total injustice with the customer and playing with the Customer's trust.
I want the charge to be cancelled by Ola Money.
Ride details - CRN [protected]
DRIVER - Vikas M Atram
Cash taken by driver...
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P
parassutariya9081
from Surat, Gujarat
May 19, 2022
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Fraud account open in ola money

Date: - 18/05/2022 on a daily basis, if any person registers fraudulent account with my mobile number and email id, and 6792/- add it to money wallet from my bank Account, I will register complaint in cyber cell. so please do needful....
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shankaresakki
from Chennai, Tamil Nadu
May 19, 2022
Jun 17, 2022
This thread was updated on Jun 17, 2022
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Ola wrong billing for ola postpaid services

Hi everyone,

In the moth of Mar 2022, while i'm booking its wrongly choosed Ola postpaid options, For the first services i had paid the cash to the driver.

Eventhough i paid its accounted as due as Rs 241 in my postpaid account, when i get call from OLA customer care i explained this he said he check with driver and revert back, but so far there is no response related to that.

But I have got...
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Aish.93
from Bengaluru, Karnataka
May 14, 2022
May 17, 2022
This thread was updated on May 17, 2022
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Ola wallet money not credited to bank

This is my follow up on the ticket ID: 4351952

I was supposed to receive a solution on 4 May 2022 (Wednesday), last week. It is 14 May 2022 (Saturday) today and I have received NO follow up or reply from your end.

Its been 15 days since I've notified your team about this problem. I can't follow up via email anymore. Please have your team contact me via call, sort out my issue and initiate my refund ASAP. br...
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