Submit a Complaint
Claimed

PayTM Mobile Solutions Complaints & Reviews

www.paytm.com
1
Last updated Jun 19, 2024
Complaints 20041
Resolved
1742
Unresolved
18299
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
Quick Links
Statistics
Share
Complaints
Contacts

File a complaint to PayTM Mobile Solutions

Having problems with PayTM Mobile Solutions?

File a complaint and get it resolved by PayTM Mobile Solutions customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Banks
PayTM Mobile Solutions

Complaints recently resolved by PayTM Mobile Solutions customer care

View all complaints

Most useful PayTM Mobile Solutions reviews

Featured PayTM Mobile Solutions consumer stories

PayTM Mobile Solutions reviews & complaints page 539

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
M
mandeep9728108853
from Delhi, Delhi
Jan 3, 2017
Report
Copy

Not return but is not refund

Address: Hisar, Haryana, 125042

My paytm order no. [protected] is successful return but my payment is not refund date 24.12.2016. So please return my payment. Ya wallet refund. Please

Paytm no - [protected]

Order no.- [protected]

Date - 24.12.2016

Email id - [protected]@gmail.com

Alternate no - [protected]...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Y
yogesh2208
from Bengaluru, Karnataka
Jan 3, 2017
Resolved
Report
Copy
Resolved

Movie ticket issue

Address: Anand, Gujarat, 388001
Website: www,paytm.com

Dear tean consumer

I am using this serviece we purchased 6 movie ticket in 3 lot but
4 ticket is successfully done and one transaction is done but not clear and money debited and ticket not received.. Paytm issued me ticket but not mention ticket id so cinema house sold this un identify ticket to another person and at that time we suffered lot... And still refund my money so please i tired to race again and again ticket...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
savita meswal
from New Delhi, Delhi
Jan 3, 2017
Report
Copy

Paytm customer care

Address: New Delhi, Delhi, 110045
Website: paytm

I am facing a lot of issues while using paytm. I make payments using it, and it shows that the transaction has failed but the amount has been deducted. while transferring the amount from my paytm wallet to my bank account the transactions are again and again failing.
I've made three transactions using it. first to pay for my movie tickets and the other two for transferring the amount to my bank account from my paytm wallet. While paying...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Aaswin Sinha
from Nagpur, Maharashtra
Jan 3, 2017
Report
Copy

Bank transfer from my wallet

Address: 110089
Website: paytm

Respected sir

I have transferrred rs 10000 back to my bank of baroda account from the paytm wallet. But i have still not received my money back in my acoount. I transferred the amount on 31 december 2016. The transaction id is :[protected]. Kindly help as i am in dire need of the money.
Thanking you in anticipation
Aaswin sinha
M. No:[protected]
Email id :ashwin. [protected]@ymail.com...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sumit0405
from Pune, Maharashtra
Jan 3, 2017
Resolved
Report
Copy
Resolved

Money is deducted for unknown reason

Address: 411038

Hi,
From my State bank of India's bank account on 12th Dec 2016 3 times and on 13th and 14th Dec 2016 one time money got deducted saying "TO TRANSFER-INB Times of Money Limited". Amount Rs 256.17 for each transaction, And i am sure i havnt purchase or order anything on those days.

I just want to refund my money, i tried to look at Times of money site http://www.timesofmoney.com/, i havnt got any number to contact...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sumitnagpalch
from Delhi, Delhi
Jan 3, 2017
Report
Copy

Movie ticket of mg cinema

Address: Gautam Buddh Nagar, Uttar Pradesh
Website: paytm.com

I have booked a ticket for dangal on paytm site and during booking i have applied promocode book200 and choose instant payment option but after issuing tickets then their site shows that no promocode applied. Paytm booking id is [protected]

I have mailed them many times but their is no reply from their side and also there is no option to call them directly. Online shopping must have customer care no....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Binoo Chandran
from Bengaluru, Karnataka
Jan 3, 2017
Report
Copy

Money deducted by some one else without my knowledge and paytm is not responding to the complaint

Address: 560048

2 week back there happened 2 instances where money from my wallet was deducted for somebody else order to food panda. The transaction happened from some other mobile and that too without my knowledge or any OTP. I just got sms that money is deducted from my account for an order which I don't know.
I send multiple mails to paytm on this and it is such a disgrace that they did not even respond to the complaint I have raised.
Do...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vipindahiya27
from Ludhiana, Punjab
Jan 3, 2017
Report
Copy

Money deducted and not added in wallet

Address: Gautam Buddh Nagar, Uttar Pradesh, 123401
Website: www.paytm.com

Sir i added 280 rs in my paytm wallet on 23 dec 2016.
But after that my money was debited but not added on my wallet.
Then i contacted your care then you said money is refunded to your account.
Today i checked my account statement it show no money were refunded.
I am giving you my bank account statement.
2 days before your costomer executive called me and asked me my order id... I gave him my order id and...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Prashant Punia
from Delhi, Delhi
Jan 5, 2017
Report
Copy

Money not credit in bank account

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
Website: www.paytm.com

Hi Team.
My transaction date was 23Dec. And today is 3 Jan 2017' but still 13000 not credit in my bank account and paytm wallet is showing 0 balance. Customer care didn't pick up the call. This company is not returned my money .they have not any customer care support number and do not give any reply. The emial, due to this problem lots the faith of digital payments from the proples. I have many times complained with paytm but the...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Ghsivam.1216
from Varanasi, Uttar Pradesh
Jan 2, 2017
Report
Copy

Adding money

Address: 226016

I have added money in wallet but not received in wallet and money is debited from bank account and when i am sending the mail no response i am receiving and one transaction is that money is debited from paytm wallet and not received the refund of failed transaction and for that also no response i am receiving
I'd shivam.[protected]@hotmail.com
Contact [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Aniket hajare
from Pune, Maharashtra
Jan 2, 2017
Report
Copy

Money has be cut from my account but not added to my wallet

Address: Pune, Maharashtra

On[protected] i added money to paytm through my atm card (Bank of maharashtra)
Amount has been cut from my account but money is not added to my paytm account i have contacted to paytm costmer every time dey say money will be added with in 2 days. But money is not still added i have received message and email from bank on deduction of money that is 1000 rupees but not added in my paytm account...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sudhakar singh saun
from Srinagar, Jammu and Kashmir
Jan 2, 2017
Report
Copy

Fraud transaction from sbi ac

Address: Bareilly, Uttar Pradesh, 243122
Website: Paytm

Sir on 30-12-16 "i recd call from mobile number [protected] and asked that there is some problem in the card and took the card no. After that he debuted three entries from my sbi a/" c, s pos 439783. 443839. 436551 total 46500, all entries is on noida paytm, can u detective and reverse the money, and kindly give an early solution. I will be obliged....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
krish888
from Delhi, Delhi
Jan 2, 2017
Resolved
Report
Copy
Resolved

Money debited from bank

Address: New Delhi, Delhi, 110085
Website: www.paytm.com

I was making payment of rs3772 through paytm app to pay electricity bill
I have done all the steps and money was successfully debited from bank
After that processing started and few hours after an message appears that order was canceled. I can not able to under stand that where has money gone
Order no is [protected]...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
alshair
from Mumbai, Maharashtra
Jan 2, 2017
Report
Copy

Movies ticket not booked and money deducted two times & only one time credit given

Address: Ahmedabad, Gujarat, 380050
Website: paytm

Hi customer service team,

For the following 2 orders my money deducted but movie ticket not booked & i not got refund

This happened on 22-dec-2016 & now we are in 2017 but still i not got refund to paytm wallet.

This is horrible service from paytm

Two times money deducted & only one time credit given for both of this order


[protected]
[protected]br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
0
0081.arpita
from Mahoba, Uttar Pradesh
Jan 2, 2017
Report
Copy

Money debited from my bank account but not reflected on paytm

Address: Lucknow, Uttar Pradesh, 226006
Website: Paytm

I tried to add Rs 2000 to my paytm account on 26/12/16. It said that the amount has been denied by the bank but after a minute I got a SMS from my bank stating that Rs 2000 has been debited. Till date my bank account shows debit and on paytm the added money is 0. Paytm customer service is pathetic because I'm fed up with their system generated response. I have not been able to speak to a human. Also when I mailed to [protected]@paytm.com, I did...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
Chetan Ram
from Varanasi, Uttar Pradesh
Jan 2, 2017
Report
Copy

I didn't get my money back since 20 days

Address: Sirsa, Haryana, 125055
Website: www.paytm.com

I sent many mails to paytm customer care but my problem does not solved yet. I shopping titan 2480sm02 women analog watche cost of 2558 rupees at paytm with order number [protected] has been processed on 22 dec 2016. And i cancel my order at same day and they refunded my money back to my paytm account. But when i choose the option of transfer of money to my bank account then money deducted from paytm account but did not credited my bank account...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vijay8892
from Delhi, Delhi
Jan 2, 2017
Report
Copy

Money transfer from wallet to my axis bank account.

Address: 110051
Website: Paytm.com

I had Rs 8445/- in my Paytm wallet. On 1.1.17 at 1030 pm I was trying to transfer Rs 5000/- to my axis bank saving account but in the last step unexpectedly it showed add money option on the screen so I cancelled the transaction. After it my whole paytm wallet balance Rs 8445/- was deducted and no money was received to my bank account also. Plz solve my problem as earlier as possible....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
ksnkksnk
from Visakhapatnam, Andhra Pradesh
Jan 2, 2017
Report
Copy

48 hrs after also refund the my money still also

Address: 500013

My name santhi. V, my reg paytm wallet number [protected], i am transfer the amount 200 29.12.2016, still not recive second party paytm wallet and not recive primere paytm wallet, but my account same min debited so many times creat complet paytm app through, that team not response any, reg email through also not response, how to recover my amount and how to contact paytm direct coustmore care numbers tell me...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Roshit Choudhary
from Indore, Madhya Pradesh
Jan 2, 2017
Report
Copy

Transaction failed but amount debited from my account

Address: Indore, Madhya Pradesh, 453331
Website: www.paytm.com

I was adding money to my wallet on 21/12/16 against no : [protected] amounting rs 3900 but transaction failed and i got a message that my account is debited for 3900 from my bank and then message from paytm that my refund is processed and will show in my account within 7 working days but as if today its more than 10 working days and i am waiting for my refund and also contacted my bank but they are unable to locate my refund statusbr...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
L
Lalit Saluja
from Allahabad, Uttar Pradesh
Jan 2, 2017
Report
Copy

Payment not reflect to receiver's wallet

Address: Karnal, Haryana, 132001

R/sir i'm sending amount 3667/-to [protected] on 31st dec. But not reflect in wallet to reciver's please return my amount in my paytm wallet
Transaction id. [protected] time. 04:37:11pm, 31 dec 2016
I request returned my amount in my paytm wallet. [protected]
L. [protected]@gmail.com...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy

PayTM Mobile Solutions related businesses

EMVANTAGE Payments
1
(41)
ING Vysya Bank
3.2
(244)
Canara Bank
1
(5261)