Submit a Complaint
Claimed

PayTM Mobile Solutions Complaints & Reviews

www.paytm.com
1
Last updated Jun 19, 2024
Complaints 20041
Resolved
1742
Unresolved
18299
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
Quick Links
Statistics
Share
Complaints
Contacts

File a complaint to PayTM Mobile Solutions

Having problems with PayTM Mobile Solutions?

File a complaint and get it resolved by PayTM Mobile Solutions customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Banks
PayTM Mobile Solutions

Complaints recently resolved by PayTM Mobile Solutions customer care

View all complaints

Most useful PayTM Mobile Solutions reviews

Featured PayTM Mobile Solutions consumer stories

PayTM Mobile Solutions reviews & complaints page 540

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
H
hasrat6655
from Delhi, Delhi
Jan 2, 2017
Report
Copy

Delhi metro card not recharged but paytm shows a successful recharge

Address: Gautam Buddh Nagar, Uttar Pradesh, 110059
Website: paytm.com

Another bad experience with Paytm service, I don't know why paytm is promoting its brand when it is not capable enough to deliver the services.

I recharged my Delhi Metro card on dated 28th Dec 2016, metro card # 69533570.
It shows recharge successful but when I checked at metro station today it doesn't show the recharge amount, neither metro refunded my balance to paytm wallet.
I already have an ongoing issue...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Suresh Sj
from Mamallapuram, Tamil Nadu
Jan 2, 2017
Report
Copy

Refund to bank account

Address: 631203

On 20th Dec-16, I refunded an amount of Rs 5000 from my Paytm wallet to my bank account of Syndicate Bank. A message has been displayed that the money will be refunded within 7 days. However, Its been 13 days now, the money is not deposited to my bank account yet. I request PayTM company to refund my money to my bank account. (More then 5 times.) The details of the bank account (Alternative also) are as follows:-
Name of Bank-Syndicate...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Glenes
from Puttur, Karnataka
Jan 2, 2017
Report
Copy

Money not refunded to the bank account

On 24th Dec, I refunded an amount of Rs 6000 from my Paytm wallet to my bank account of Syndicate Bank. A message has been displayed that the money will be refunded within 7 days. However, Its been 10 days now, the money is not deposited to my bank account yet. I request PayTM company to refund my money to my bank account. The details of the bank account are as follows:-
Name of Bank-Syndicate Bank
Account holder Name-Jayamol...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
J
JSPrakash
from Delhi, Delhi
Jan 2, 2017
Report
Copy

Account got blocked

Address: Hyderabad, Andhra Pradesh, 502032
Website: Paytm.com

When try to order or try for a recharge it gives an error message as "oops. Something went wrong! Please try after 24 hrs" .

Getting the same message from many days, Seen some blogs where many are facing the issues if they have multiple accounts. This is my only account and genuine account.

I've a wallet balance as well. Unable to transfer. How can this be resolved....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
viky4u
from Mumbai, Maharashtra
Jan 2, 2017
Report
Copy

Money got deducted from my friends but not receive by me

Address: Ludhiana, Punjab, 141002
Website: www.paytm.com

Dear Sir,
My mobile no is [protected] & My Friend Send Me Money on 15 Dec 2016 for Rs 1218 ([protected]) & 1389 ([protected]) but I have not Receive any money in Wallet. Kindly Tell Me where is my money going .It is not Small Amount its Rs 2607.

They Also not receive any money as refund
I Send Many Mails to Paytm But no Response from Paytm

Kindly Help Me...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sonam shelke
from Noida, Uttar Pradesh
Jan 2, 2017
Report
Copy

Amount get deducted from bank account but didn't get added in paytm wallet

Address: Pune, Maharashtra

Hi team,

On 29th dec 2016 i had added rs:100/- to my paytm wallet, the amount got deducted from my bank account immediately but was not added in my paytm wallet.

I have also got payment received email from paytm but the money was not added in paytm wallet.
I have also registered a complaint against paytm but did not receive a single reply from them.

Following is transaction detail:
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
11 Comments
Report
Copy
J
JJ1
from Chennai, Tamil Nadu
Jan 2, 2017
Report
Copy

Paytm delivered stone instead of phone

Website: www.paytm.com

I have ordered lava x81 16gb (Gold) from paytm website on 30/11/2016.
Order no is [protected] from brand e store. It was a prepaid order. I paid rs.9499. The item was shipped by wow express with tracking id p[protected]. I had received the package on 5/12/2016 afternoon. When i opened, there was only the outer box but inside, there was a stone instead of phone. I immediately registered a complaint to paytm ticket # 11862578 and handled...
+11 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
16 Comments
Report
Copy
R
Rajan Rawat
Jan 2, 2017
Report
Copy

Money is deducted but not credit my card

Address: Varanasi, Uttar Pradesh, 221003
Website: [email protected]

I send 5000 money another bank from my card on 20 dec money is deducted from my card and wallet but payment status showing pending then i submit complation on 23 dec and same day money is return in my paytm wallet and i press return to bank option status showing success but amount is not credited my sbi account tell me why amount is not credit please help me and solve my problem quickly
Thanks...
Helpful
Be the first one to find this review helpful
Found this helpful?
23 Comments
Report
Copy
M
Mayur ramani
from Jamnagar, Gujarat
Jan 2, 2017
Report
Copy

My paytm account is blocked for not any reason.

I am mayur ramani, my mobile no. Is [protected] and email is (Removed)

I have purchased many product from paytm website and every product they provide the cash back offer on paytm wallet so i have very good amount on my paytm wallet but due to some error "your account is temporarily blocked for login" i can’t login my account or i can't use my paytm wallet.
Last 10-12 days i am continuing email to paytm team but nobody...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
surendranathareddytv
Jan 2, 2017
Report
Copy

Money was not transferred and not refunded

Address: Mumbai City, Maharashtra, 400065

Paytm is cheating its customers, i have transferred 600 rupees to my friend's paytm account and its been deducted immediately, but not transferred to her paytm account till now. This was happened on 09th dec'16. But no solution is provided by paytm till now.

Paytm cash sent
To: 98xxxx4548
Paytm cash txn id [protected]
[protected]:32:49 pm

My sincere request to everybody - dont use / download...
Helpful
Be the first one to find this review helpful
Found this helpful?
23 Comments
Report
Copy
T
Tushar Pattanaik
from Bengaluru, Karnataka
Jan 2, 2017
Report
Copy

Cash back issue

Address: 560043

I have purchased a safari flipper strolley bag which order no. Is [protected]. Any how the promo code could not be applied and the order was booked. So i contacted with customer care and they confirmed that they will add the cashback of inr. 2563, in line to the on-going mega70 cash back promo code. That will be added to my paytm account once the item will be delivered. For this i have to acknowledged replying the mail. I have replied to the...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
28 Comments
Report
Copy
K
kaajal Singh
from Delhi, Delhi
Jan 2, 2017
Report
Copy

My money got deducted and they are not responding to it.

Address: New Delhi, Delhi, 110027
Website: www.paytm.com

I made a paymen on koov.com through paytm of rs 2336. My amount got deducted from my bank. Koovs has confirmed that they have not received any money from paytm. Kindly see the mail attached below.
This is highly unprofessional!
Where should i contact?
Paytm has no customer care executive number through which i can contact any person.
I've sent n number of mails to paytm. Still i get no useful response!
Kindly...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
13 Comments
Report
Copy
T
teriya
from Mumbai, Maharashtra
Jan 2, 2017
Report
Copy

Change in shipping address

Address: Pune, Maharashtra, 411057
Website: paytm

Hi team,

I have mentioned a wrong address and it needs to be changed for the order number-[protected]. I have ordered a mixer from paytm and wanted that the delivery address should be changed as its urgent and important too.

Please find the updated address below where the order needs to be delivered:

Blue ridge, phase 1, hinjewadi,
Pune, maharashtra, 411057

Please help!!...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
jolly963
from Gurgaon, Haryana
Jan 2, 2017
Report
Copy

Paytm cheated me - never pay through this fraud website!

Address: Gautam Buddh Nagar, Uttar Pradesh
Website: www.paytm.com

Paytm is the bigger internet fraud.
Paytm is fraud shopping website.
Paytm customer care is the worst in the whole industry.
This website do not have any toll free customer care number.
I send money (1920) from paytm wallet to another paytm wallet money deduct from my account and not receive any money to other person.
+[protected] only pathetic email support...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
daxesh a shah
from Surat, Gujarat
Jan 4, 2017
Report
Copy

Balance not display

Address: 380007

My mob.no.[protected] from ahmedabad.i send rs. 100+1100 to [protected] alpesh shah. he receive text message.but paytm balance diplay 0. tr.id. [protected] (100 rs) and [protected] (1100 rs). send date 30 dec.2016. my passbook balance is cut. but alpesh shah passbook balane is 0. pl. process immiediately. give me a satisfactory answer. as soon as pos....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
danda ajit
from Bhubaneshwar, Odisha
Jan 2, 2017
Resolved
Report
Copy
Resolved

I am supposed to get a cashback of 141 Rs but i have not got it yet

Address: 751001

Dear Sir/Madam,

I am sorry to state that i had made a payment of 1418.36 from my PAYTM wallet on December 30, 2016 at pantaloons Bhubaneswar.

There was a offer of 10% cashback if i made the payment through paytm wallet but till now i have not received my cashback of Rs 141 into my PAYTM wallet.

My mobile number is [protected]
Name is Danda Ajit KUmar.

Request you to please...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
G
Gopinath1213
from Bengaluru, Karnataka
Jan 2, 2017
Report
Copy

Money got deducted from Credit Card not added into Paytm Account

Address: New Delhi, Delhi, 110019
Website: www.paytm.com

I tried to add the 11000rs(Order id: [protected]) into my paytm wallet on 15th december through my credit card. But the transaction has been in pending status but the amount has been deducted from my credit card. I contacted the bank customer care they have been told that the amount has been claimed by the Paytm. The paytm also sent the mail saying that "Your bank just confirmed a successful payment of Rs.11000.0 on Paytm against Order ID...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
saket subham
from Ahmadpur, West Bengal
Jan 2, 2017
Report
Copy

Payment not received by receiver

Address: Muzaffarpur, Bihar, 842001

Dear paytm,
I ([protected]@gmail.com) sended this fund to [protected], but after a long time, these payment not received by receiver and not back to me. where is fund, no perfect answer given by paytm. we would like to inform you that we have checked and found that your p2p (payer to payee) transaction hasnot been successful against transaction id [protected] and [protected] of amount inr 4990+4999.
Do needfull.
From, br...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
singhyogender1987
from Udaipur, Rajasthan
Jan 2, 2017
Report
Copy

No positive response

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
Website: paytm.com/paytmwallet

Dear Sir,

Now 10 days has been passed away but till no you did not give any positive feedback over my complain having ticket number 15219337 now i requested you pls clear that if any possible solution of my problem or not as i wasted a lot of time in this matter & i also give many reminders on your costumer care services but all fail in vain now i have a humble request to you pls resolve my issue on top most priority basis.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Ashish Borade
from Kankauli, Maharashtra
Jan 2, 2017
Report
Copy

Transfer money failure but not back my banks account.

Address: Jalna, Maharashtra, 431209

I transfered money rs 5000 two times transfer total amount 10000 at date-28/12/2016 from my bank account (State Bank of India ) to my paytm wallet . Very soon the msg from our bank came that the amount has Ben debited. But my wallet didn't receive that amount after waiting or 24hrs we contacted our bank. it said that your money has been debited but we just can't help you to refund it back in your account as we have no information. As per...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy

PayTM Mobile Solutions related businesses

EMVANTAGE Payments
1
(41)
ING Vysya Bank
3.2
(244)
Canara Bank
1
(5261)