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PunBus / Punjab Roadways Complaints & Reviews

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Updated: Jun 24, 2024
Complaints 459
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8
Unresolved
451
Bad 😕 It seems that PunBus / Punjab Roadways has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Most useful reviews

9
Denial of digilocker verified aadhaar card as a proof of residence
5
senior citizen ticket not issued by conductor
3
Students holding bus pass are being exploited in roadways buses

PunBus / Punjab Roadways reviews & complaints page 14

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B
Bkanika
from Ludhiana, Punjab
Apr 1, 2022
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Denial of digilocker verified aadhaar card as a proof of residence

I am traveling from ludhiana to chandigarh in the Punjab roadways bus. On presenting the digilocker verified adhaar card in the phone, the conductor refused and I had to pay for the journey. Please clarify the role of digilocker verified adhaar card and if it is applicable, please reimburse my fare....
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Y
Yash pal123
Mar 31, 2022
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Rash driving after drinking alcohol

My ticket was from Amritsar to sarna but did not droped at my destination and dropped me at malakpur chownk even I was with my wife and we are senior citizens . Even the conductor told him to stop the bus he didn't..driver seems like a drunk and even he hit the toll barrier near kanwa...so please do something and suspend that driver else the result would be more dangerous...the bus number was PB02 CR6723...
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B
Babu RJ
Mar 26, 2022
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Bus Conductor misbehave with passenger or stop to enter in bus

Bus number PB02 CR 6626
Date[protected]
Bus time 5.00pm to 5.30pm

Bus Conductor stop me or other passengers to enter in bus. Because I and other passengers are going to amritsar to Gurdaspur or Dinanagar. And that conductor said that only jammu passenger are allow to enter in bus. And also shouting on passengers....
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H
Honey@1987
from JALANDHAR, Punjab
Mar 21, 2022
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Non stoppage of buses at the bus stop.

I commute daily to my workplace towards Jalandhar that's why I have to board a bus daily from Jandu Singha Bus stop distt Jalandhar between 7:30 a.m to 8 a.m. Although there are 5 govt buses that ply in the given time slot but none of them stops at the stand.I[censored]nwillingly any of the bus has to stop to let the passengers get off the bus they stop either far behind the bus stand or far ahead the bus stand. Passengers have to run towards the...
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H
Honey@1987
from JALANDHAR, Punjab
Mar 21, 2022
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Non stoppage of buses at the designated bus stop.

I commute daily to my workplace that's why I have to board a bus daily from Jandu Singha Bus stop distt Jalandhar between 7:30 a.m to 8 a.m. Although there are 5 govt buses that ply in the given time slot but none of them stops at the stand.I[censored]nwillingly any of the bus has to stop to let the passengers get off the bus they stop either far behind the bus stand or far ahead the bus stand. Passengers have to run towards the bus to board them.I...
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T
Tarun sucheta
from Khanna, Punjab
Mar 17, 2022
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They misbehaving with the passenger and not taking the passenger in the last bus

Address: Ludhiana bus stand

This complaint is regarding the Punbus
PB 43 M 9306. The passenger was waiting for the confirmation as the conductor told will take the passenger and drop from Ludhiana to khanna. But in the last the conductor misbehaving with the passenger and not allowed him to enter in the bus . And left the passenger in between on the bus stand.

The timing of the bus is in between 9:40 to 9:45 pm.

kindly take the...
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V
vthapa5911@gmail.com
from Jalandhar, Punjab
Mar 16, 2022
Jul 17, 2024
This thread was updated on Jul 17, 2024
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Bus is not coming on regular basis from last two months

I travel from jalandhar to lohian for my job by Punjab roadways via kala sangian route. But the bus is not coming on regular basis from two months. Its been three years i am traveling its the same problem .bus conductor and driver both are very rude also.please help and resolve the issue...
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N
Nikhil girdhar77
from Jalalabad, Uttar Pradesh
Mar 13, 2022
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Regarding College Bus Stop

Address: Punjab Roadways ferozpur fazilka depot

I want to make you Aware about the problem of Bus Stop at Private college. I am a student of Saint Kabir Polytechnic College Village jattwali District Fazilka. Our college is about 4 km away from the city fazilka. The conductor and driver refuses to stop the bus at the college bus stand. Although passes are available with the students but they didn't bother about it. Students especially the girls faces too much problems due to this issue...
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J
Jass Birdi
from LUDHIANA, Punjab
Mar 12, 2022
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No information regarding non availability on of bus due to strike and other issue

Today so much passenger are suffered due to no information updated on website regarding no availability of buses due to strike and for any other issue.

Its my sugesstion that please update such information priorly....
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G
Gagan Jaswal
Mar 11, 2022
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Not boarding passengers and had chances of injury

Address: Vill Dalewal PO Binewal Teh Garhshankar Dist Hoshiarpur Punjab Pin 144523

Bus no. is PB 07 AS 5406 driver just applied brakes to onboard passengers but suddenly he drove it faster, i was just saved from having fatal injuries as i was not able to place my feet on bus and conductor didnt even blow whistle to stop him. Such drivers and conductors must be immediately thrown out from service. Please contact me on +91-[protected] if any further details required or need to be present somewhere because our punjab needs...
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R
Ritika Gautam123
Mar 10, 2022
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Charging fare instead of free service available for ladies

Today while traveling from Chandigarh to nangal via bus number PB65AT2915, the conductor of the bus (charanjit singh) misbehaved with me & spoke in a very humiliated manner due to the issue of ticket as i was availing free bus ticket & for that purpose i showed my driving licence to the conductor & he refused to issue the free ticket on account of wrong identity proof he argued that the driving licence is not a valid proof for claiming the...
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S
simranjit15
from Batala, Punjab
Mar 10, 2022
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Regarding misguiding, rude and non responsive behavior of driver of bus no. PB3509839

This is to inform you that i used to travel from batala to Amritsar on daily basis for study purpose. The timing lies between 7:15 to 7:30 usually. Today on 10 march, 2020 the punjab roadways bus no. PB3509839 reached batala stop around 7:55 in which people started sitting in huge rush. The reason for the rush was the earlier buses which were gone before hadn't come on their timings. So people were late for their desired destination.
But...
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S
ssinduria
from Ludhiana, Punjab
Mar 5, 2022
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Non Halt

Conductor and driver of PUNBUS no. PB 08 CX 6477, at PAP chowk at 1748 appx did not open the door and denied me the permission to board as i had to travel from PAP chowk to Ludhiana.
As there are few roadways buses for ludhiana in this slot of time it was necessary for me to board that bus.
Kindly take up request and hault of buses be assured....
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T
Tarun.Preet
from Amritsar, Punjab
Mar 4, 2022
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Drink and drive

Address: Amritsar verka

I just got an accident with the punjab roadways bus no. PB06L9563. I was taking u-turn from Verka to go back to my home there and the bus came around the speed of 40-50. While taking turn he disnt see my car and the bus directly strike kn my car. Hopefully we didnt get injured but my car is not in good condition now. Driver was drunk and he barely can talk and driving the bus with full passengers. I am not asking to give me anything but with...
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R
Rahul5082
Feb 26, 2022
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Bus not stops at bus stop

I'm student of Sardar beant singh state university (formerly known as Beant college of engineering and technology, Gurdaspur) and I'm traveling daily from Pathankot to Bariyar ( one stop before from Gurdaspur )from Pathankot to Bariyar bus stops at bariyar bus stop its ok, but after college not a single bus stops at briyar bus stop, like me most of the students suffer from this situation and next day when we ask the driver, he says we don't...
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G
Gursharansingh Pannu
Feb 24, 2022
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Rudely behaviour

Respected,
I have to complain about conductors of "punbus" .Their bahaviour is very agressive towards ladies. They always make them guilty by saying that you are free travellers as well as making their own rules. They just stop where they want. Whats meaning of that things? I just want to ask if department cut free traveller's ticket from there salaries ....
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S
Sukbir Badal
from Ajnala, Punjab
Feb 23, 2022
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Bus servicesPB02AY7347 and timing

Address: Ajanala Amritsar Punjab

On 23/02/2022 I noticed bus driver of PB02AY7347 coming from Ramdas not stopped for passenger At bus stop and bus driver takes money from private bus driver and Stopped bus at AJANALA BUS STAND. and bus not arrived for Amritsar. Passengers waiting for government bus takes private bus which are overload usually and fares. So kindly check and takes some action.

Thanks and regards...
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S
Sukbir Badal
from Ajnala, Punjab
Feb 23, 2022
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Daily Bus timing and services bus no. PB02AY7347

Address: Ajanala Amritsar Punjab

On 23/02/2022 I noticed bus driver of PB02AY7347 coming from Ramdas not stopped for passenger At bus stop and bus driver takes money from private bus driver and Stopped bus at AJANALA BUS STAND. and bus not arrived for Amritsar. Passengers waiting for government bus takes private bus which are overload usually and fares. So kindly check and takes some action.

Thanks and regards...
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A
Aarush Tomer
Feb 21, 2022
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Extra Charges Of luggage

Extra charges for laugage charges by the bus driver....
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M
Mansha Sanju
Feb 17, 2022
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Buses are not stopping on bus stand .

Address: Hoshiarpur

I am female citizen. The government had provided privilege of free travel in Punjab. I am daily traveling employee. I have to travel from mahilpur which is main stop of all the buses. But after the government's order for women welfare, roadways drivers change the bus stop instead of stopping on main stop they started stopping anywhere nearby busstop and didn't allow lady passenger to board in bus. So it's a request to look after this problem....
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