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PunBus / Punjab Roadways Complaints & Reviews

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Updated: Jun 24, 2024
Complaints 459
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Bad 😕 It seems that PunBus / Punjab Roadways has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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9
Denial of digilocker verified aadhaar card as a proof of residence
5
senior citizen ticket not issued by conductor
3
Students holding bus pass are being exploited in roadways buses

PunBus / Punjab Roadways reviews & complaints page 18

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G
Gagan@123
Jul 22, 2021
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Buses not going under the beas bridge

Respected sir
I am a passholder from Beas to Amritsar Me & my friend regularly travel from amritsar to beas but from last many days No buses cross under the bridge wa have to face many problems so take some action against them I shall be very thankful to you

Gagandeep Singh...
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R
Rajinder kaur sran
Jul 16, 2021
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Harassment by punjab roadways Jagraon and

Address: Jagraon, Ludhiana,punjab

Sir,
We are working women last 20 years traveling in buses but now free travel for women by punjab govt. Bus staff not stop bus on stop and laughing on women. we are late on duty. Sir we read for pay but every bus stop on bus stand and respect women. Who person responsible for it then sespend on the duty, specially for chunkiman to Ludhiana and Ludhiana to chunkiman...
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A
Amarpreet12
Jun 21, 2021
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E adhar card showing

I am travelling to jalandhar from hoshiarpur. I took bus from hoshiarpur today morning around 6. The bus conductor told me to show adhar card. I was showing him adhar card on my phone. He refused to accept it on phone. And charged us money for ticket from my mother and sister. I want to ask if e-adhar card is not valid in this scheme. If it is valid, I want to make this complaint and give our money back....
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M
monikas786
Jun 17, 2021
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Misbehave against Conductor

Sat shri akal sir.sir main rojana dera baba nanak to amritsar bus no 1019 wich job lyi travel kardi ha.te punjab roadways di bus jo k dera baba nanak to 6:45 nikaldi hai.usda conductor roz mainu bus wich charan to mna karda hai j main aggo boldi ha ta gali gloch karda hai.kehnda haink meri bus wich nahi char sakde kise hor bus ch jaao.mera kam te jaan da time v ohi hai.j main time nal na java ta sadi job wali jageh te entry nahi lainde.pleaae...
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K
Kashmiri lal PA
Jun 14, 2021
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Misbehaviour of bus conductor

Address: Jalandhar bus stand, Punjab

The bus conductor didn't allow me to enter in the bus and he behaved badly. When I asked the reason, he told me that the bus limit is 25 passengers. But the bus was already full of 30+ passengers. I told him to either take me in or Empty the bus to 25 passengers only. But he started behaving bad. I have included the bus video within this complaint. The bus number is PB-07 BQ5437. Most of the bus conductors behave wrong with bus pass holders....
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prabh katnoria
Jun 7, 2021
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Not accepting aadhaar card

The bus conductor misbehaved and didn't accepted my adhaar card.Bus was traveling from Amritsar to jalandhar.Bus no PB08C B9636...
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Sunny.jassi.92
May 21, 2021
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Regarding bus stop

My name is sunny I'm from jalandhar. I have complaint against roadways bus they are not stop bus on Hoshiarpur road bus stop jandu singha near Adampur. Its not happene one time. We always late from work because of you this is very shameful. I have video as aw proof...
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D
Dishu.
Apr 22, 2021
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Not stopping the bus

Sir/mam i m a working girl...i stand at dholewal chownk from last 40 minutes 6-8 punajb roadways and prtc buses have passed but ...even on giving signal of stopping to them...no one can't stop...and after 40 mins one stopped when my father stand in middle stilll the bus don't stop on side ...bus stopped in middle ...i manage to reach the bus anyway...i put only one foot and bus started moving...anyhow j managage again...jst telll me...if...
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A
Arsh kp
Apr 17, 2021
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Women's ticket related

Bus number PB46H9739 and route from Kapurthala to Tarn Taran. The bus conductor is cutting the tickets of many women for money. If anyone asks him, he talks extra to the riders / women. Every day he forcibly cuts women's tickets in the same way and every day he talks extra to women. Please transfer this conductor from this bus.

My E-mail ID - [protected]@gmail.com
M No. [protected]...
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R
raj om
Apr 10, 2021
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Ticket charged from lady

Address: Muktsar Road Near Telephone Exchange Kot Kapura 151204

I Himani Sharma travelled from Jagraon to Moga (Bus no PB30R 2534) on dated 10.04.21. I have been charged ticket for Rs 40/- even after showing Aadhar Card no[protected]. Pb Govt declared free bus service for ladies but this is cheating. I am also forwarding this complaint to Chief Minister Office. My mobile is [protected]....
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K
Kirty210
Apr 5, 2021
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Facing Many Issues with Punjab Roadways

I am Kirty, the daily passenger of Punjab Roadways from Behram to Jalandhar. Here I am writing to inform you that since travel costs are free for women the punjab roadways bus drivers are not stopping the bus at the stop to pick up the passengers. There is now a big issue: no one bus has stopped at the station to have passengers. Many buses go in front o[censored]s even though some of the drivers only pick male passengers. We girls are facing these...
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T
Taruntk887
Mar 10, 2021
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Bus no PB 11 BU9225

Address: Patiala Highway Bus

Today I am traveling Ludhiana to Khanna for Bus No PB 11 BU 9225 (Highway BUS). Bus driver is drunked and very rough driving. He has done accident on near libra GT road Very rash driving .All passengers life are on danger situation but driver still not slowing the Bis .Kindly take necessary action....
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A
abhishek.199740
Feb 22, 2021
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Complaint about scamming

Today i took punjab roadways bus from ludhiana bus terminal which was going to delhi isbt and i asked the conductor to issue 2 tickets for delhi isbt and he gave me the ticket for 2 persons combined in one which costed me around Rs 710 and then while heading towards delhi they suddenly stopped the bus at bhalgarh and he said we have 2 buses but only 1 goes to delhi at a time and he said there's other bus coming behind us which will go to...
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Sanjeev Badyal
from Shimla, Himachal Pradesh
Feb 3, 2021
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Regarding Bus Fair

Address: Talwara Township

I bought a ticket to Damtal HP from Mukerian Punjab from ticket collector on 3.2.2020 via bus no.PB 08 ED 0791 ticket no. 00020867. The ticket officer has charged me amounting to rs.75 for said journey. However when i board the bus, the conducter inside the bus has collected rs.50 for same journey from pessenger next to me. When i asked him the reason, he has nothing to say about it. Kindly look at this, how can punjab roadways bus charged...
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S
Shubher
from Ludhiana, Punjab
Jan 16, 2021
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Service related

Address: Ward No 29 Bawa Nagar Near Dhankansu

Respected sir
I am from rajpura & my concern is I am making daily passenger bus pass from sahnewal to rajpura & my query is I catch your bus from rajpura 7.10 am & it is stop before doraha due to the petrol nill 16/01/2021 & today mark my half day, 2nd is I am standing at doraha & three buses cross at doraha without stoppage 160/10/20121 between 2to 2.30pm, 3 rd query is any person going to for making daily passes your pass maker...
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Gurjant Saraye
Nov 17, 2020
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Regarding monopoly of bus conductor and driver

Dear sir
Myself gurjant singh working as officer in punjab national bank.. i was on bus stand at 6pm on 17.11.20 for jalandhar to doraha.. there was a bus whoes sechduled time for departure from jalandhar is 6:35.i asked from conductor to drop me at doraha.. he told me that wait till departure.. i wait for 45 minutes at the end of moment means departure at 6:45 he asked me that bus will not stopped at doraha.. they allowed passengers...
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G
GoluSingh2240
Nov 5, 2020
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Punjab Roadways unsafe driving & worst behaviour of conductors

Worst behaviour of conductors need to send them school...
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G
GoluSingh2240
Nov 5, 2020
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Rude Behaviours of Punjab Roadways Conductors

Address: samrala chowk ludhiana

Respected sir, these Punjab roadway buses are not carrying the short travelling passengers and even they never stop on stops. This is Sahnewal kohara route from Ludhiana even they didn't provide the tickets for short journey. Already very few buses going on this route. And maximum passengers who have to travel 15/20 km daily but these buses not stop for them. If passengers are sitting from bus stand and Samrala Chowk then that's fine otherwise...
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123456 K012525
Sep 4, 2020
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Conductor

I took this bus from Jalandhar bus stand PB08 RC 4497 Jalandhar II And before sitting in asked conductor if he will stop at subhanpur and he was agreed that time but when bus reached to that destination he denied to stop and his behavior was very rude. And he didn’t return my money even....
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V
Vg63
Mar 25, 2020
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refund for cancelled volvo bus trip from chandigarh to pathankot

I had booked online ticket for volvo bus for travelling from chandigarh to pathankot for[protected] at 11.40 am. But at time of departure i was told by concerned that bus had been cancelled & again have to pay rs 675/= for the ticket for travelling on other bus &refund on a/c of cancelled bus will b made within 24 hrs. But till date i have not received back online paid amount (Rs 685/=) pl. Look into it....
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