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PunBus / Punjab Roadways Complaints & Reviews

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Updated: Jun 24, 2024
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Bad 😕 It seems that PunBus / Punjab Roadways has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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9
Denial of digilocker verified aadhaar card as a proof of residence
5
senior citizen ticket not issued by conductor
3
Students holding bus pass are being exploited in roadways buses

PunBus / Punjab Roadways reviews & complaints page 15

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L
lovejeetkaur sidhu
Feb 16, 2022
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Harassing women from entering bus

Punbus bus root from Amritsar to batala. It leaves Amritsar at 5:05 pm.They didn't open one window because they didn't want womens get in the bus. Next bus leaving time was at 5:30pm .They also repeated the same thing....
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S
Saurav.vishal
Feb 15, 2022
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Conductor not having balance Rs.5

Today on 15th Feb 2022, I boarded a bus from Mullanpur to Ludhiana at 8:05 Am.

Bus details:PB10GX6842
Complaint:
I gave the conductor Rs.50 for ticket, and in return I received only Rs.20 and the conductor said he will give balance Rs.5 later.
After few minutes, when I asked the conductor for my balance Rs.5, then he said "from next time you must keep the change with you."
What is this ?
Whether...
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G
Gurbagh_gill
Jan 31, 2022
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Regarding timing of Tarn Taran depot bus " Tarn Taran to Delhi"

Sir

I am writing to inform you that Tarn taran depot bus, who travel from Tarn Taran to Delhi daily has left from Goindwal Sahib bus stand at 8.18am. I am daily travellers from goindwal sahib to Jalandhar but due early leaving of Punbus from goindwal bus stand, I missed it and numerous of time this happened. Kindly look into the matter.

Regards
Daily passenger...
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A
Amritpal_Kaur
from Hoshiarpur, Punjab
Jan 29, 2022
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Regarding fare

Women fare is exempted But some conductors still collecting fare from women. I have my adhar card along with me Still the conductor collecting 150/- charges from Hoshiarpur to Kurali
Bus No- PB06- 0968
Ticket No.- 258682
29/01/2022...
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M
mean00
from HOSHIARPUR, Punjab
Jan 22, 2022
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Poor bus service

Address: kot fatuhi, near water tank, hoshiarpur

I want to complaint about the bus problem.i daily travel to Ludhiana from kot fatuhi tehsil garhshankar district hoshiarpur.i have to go by bus to such a long distance so as to reach school on time.But there is no proper timing for bus, sometime it even not come .we have to face too much problem to reach our work place due to this.
even on evening no roadways came.private bus takes too much time that usually started at 5.40 and we...
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K
Kimmu
Jan 21, 2022
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Regarding not stoppage at Mullanpur

Address: Jagraon

I am working woman. I am daily passanger from jagraon to mullanpur for job. But PUNBUS / PRTC' conductor said they never stop bus at Mullanpur. Are these your instructions? Why they never stop it at Mullanpur? Please check it...
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S
Saurav Mathew
Jan 17, 2022
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Women harassment

Address: V. P. O. Pharala. Distt. Sbs nagar

I was traveling with my mother from behram to jalandhar. In bus there were also passengers who has tickets of jalandhar but conductor and driver didn't gave us ticket of jalandhar he gave us ticket of phagwara but didn't gave us ticket of jalandhar although bus was going from sbs nagar to jalandhar
And started abusing my mother....
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D
Drpawan Preet Saini
Jan 13, 2022
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Not stopping the bus on spot

Address: Chc begowal

I m female govt employee in health sector. At 2:50 pm daily i travel back to my home from begowal ( akbarpur) on prtc bus . Today 13/01/2022 i wave the hand to stop the bus but they didnt ... My husband help me to catch the bus on jalalpur stop .. When i asked the conductor he was vry rude and answered me that u wave the hand late ... Is this a reason. I want justification plz......
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P
Pardeep kaur Randhawa
from Chandigarh, Punjab
Jan 10, 2022
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Charging money from lady passengers despite the mission fateh against corona in which lady passengers are not charged any money .

Charging money from a passenger for no reason. She even showed her aadhar card but the conductor behaved very rudely and forced the lady to provide him money for traveling. She too the bus from Jalandhar bus stand at 1 pm on 10 January 2022.
The government should definitely take action regarding such misbehave and should make the traveling more safe for ladies. The behaviour was very aggressive and intolerable....
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N
Nirmal-
from Ludhiana, Punjab
Jan 5, 2022
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Regarding not accepting aadhaar card

Address: Punjab

Today i was travelling from Anandpur sahib to phagwara with my noth sisters as the conductor is not behaving properly with the passangers and not accepting the adhaar card of womens and saying “hun to ticket lela mai age jake tera nal hisab krda aa” i want to ask respected transport amrinder singh raja warring is this is the rule how applicable in punjab roadways...
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V
vasudevgupta
from Jaipur, Rajasthan
Jan 1, 2022
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Stolen item

While travelling from Chandigarh to Delhi on 19th December 21, I kept one of my strollers in the bus trunk and after reaching at the destination I checked the upmost pocket of the stroller, an item worth ₹900 was not there. Due to some personal reasons I was not able to raise this complaint earlier....
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R
Rickydimple
from JALANDHAR, Punjab
Dec 31, 2021
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Misbehavior and harassment by bus driver and conductor

Address: . . DAROLI KALAN DAROLI KHURD, JALANDHAR, .

Chandigarh 43 c
PB46
M8908
Timming 4pm
Station Amritsar
Misbehavior and harrasment by bus driver and conductor
30 /12/21
Exact timming 4 pm
Amritsar bus stand...
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T
TanishJaryal211
from Jalandhar, Punjab
Dec 31, 2021
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Bus conductor Rejected To Dropped

I caught the Punbus from pathankot to Jalandhar.I had to get down Damtal On the way.But the bus conductor refused to drop me.Rather I always get down at that place from punbus but today the bus conductor refused to stop bus there.Whereas they pick up passengers from that stop but refuses to dropped.
BUS NO. PB10 GX 7084...
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S
Sandeep kaur deep
Dec 28, 2021
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Misbehave Or not take bus evry bus stand

Address: Ludhiana

Bus no 163115, pass/conn no 0131 ordinary PB02DR0398ARM, 128006 pc93 p87,[protected]

ਬੱਸ ਡਰਾਈਵਰ ਅਤੇ ਕੰਡਕਟਰ ਵੱਲੋਂ ਔਰਤਾਂ ਤੇ ਬੱਚਿਆਂ ਨਾਲ ਮਾੜਾ ਵਿਹਾਰ। ਬੱਸ ਅੱਡੇ ਤੇ ਨਹੀ ਰੋਕਦੇ। ਚਲਦੀ ਬੱਸ ਤੇ ਸਵਾਰੀ ਬਿਠਾਉਂਦੇ ਹਨ ਜਿਸ ਨਾਲ ਸਾਡੇ ਬੱਚੇ ਦੇ...
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G
Gurdeep singh 12345
Dec 23, 2021
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Misbehave by conductor

My name is Gurdeep Singh. I live in Fatehgarh Sahib. On 21/12/2021 I took a bus at 8:30 am from Kotla bajwara which was going from Sirhind to Chandigarh in which there was a conductor named Rajbeer Singh, I asked for a ticket from Kotla to landran to him, but he cut the ticked from Sirhind to landran. So I objected to him for the same. But he behaved very rudely and abused me. I often travel in this and I am not the only one facing this....
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T
Tamana Lakhanpal
Dec 17, 2021
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About luggage

Hi sir I want to raise a complaint about your luggage carrying capacity of bus I want to suggest the government of pnjab and the minister of public transport that you should allow the passengers to carry at least 20 to 30 kg of luggage with them when they are traveling by a long route bus you shouldn't take tickets for the luggage as per old rules one person can carry two to three bags with then and you are not allowing even a single bag...
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K
Kritika2021
Dec 4, 2021
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Conductor Refused to consider Driving license having address proof not valid

Today (04/12/2021) travelled from kharrar to jalandhar in bus no: 514 faced inconvenience and rude behavior of conductor. As women passenger i showed driving license as proof of punjab resident. But he refused to consider it valid and argue. Then he asked me to leave bus on upcoming stop. Every Weekend I used to travel with same resident proof and avial the benefit of scheme.
Later I asked him to take money and give me ticket.. Its...
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K
Kalrahimanshi
Dec 3, 2021
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Roadways not stop.

I am a student of Ludhiana College of Engineering and Technology, Katani Kalan. I daily travel from Samrala Chowk to Katani Kalan by Punbus/Punjab Roadways buses.
Mostly they don't stop buses at Katani Kalan despite of being Katani Kalan a major stop on this route.
If some of the buses stop they don't let us to board the bus, some times the conductors behave rudely.

Due to which we get late for the college almost...
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T
The 7 world of creations
Nov 25, 2021
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Not cooperating with me and not have manners or sense to talk and not clearing my my query related students pass.

Iam Harjot Singh.Iam student of doaba groups of colleges. I went to punjab roadways office ropar depot for students pass but they refused to co-operate with me and arguying with me in a rude way.the lady officer can not co-operate with me and I was really sad because it's around 1 mounth and i have not given any suggestions by lady officer regarding student pass.so, I requested to punjab roadways that you have to take action on this lady...
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R
Raaaazi
from LUDHIANA, Punjab
Nov 24, 2021
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Conductor do not allowed to board bus PB02 CR6620 from Jalandhar, rama mandi

Dear Sir/Ma'am

This is a complaint regarding punbus no. PB02 CR6620, bus was going from Jalandhar to Delhi. I have to board the bus for ludhiana. Even though the bus was empty, bus conductor didn't allow me nd the other female passengers to board that bus. Timing is arround 5.00 pm.
It dsnt mean that he is not going to stop the bus at any point in Ludhiana as he was allowing male passengers to board for ludhiana.br...
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