Claimed

PunBus / Punjab Roadways Complaints & Reviews

www.punbusonline.com/contact_us

1

Updated: Jun 24, 2024

Complaints 459

Resolved

8

Unresolved

451

Bad 😕 It seems that PunBus / Punjab Roadways has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

Complaints

Contacts

File a complaint to PunBus / Punjab Roadways

Having problems with PunBus / Punjab Roadways?

File a complaint and get it resolved by PunBus / Punjab Roadways customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Public Transportation

PunBus / Punjab Roadways

Recently resolved complaints

View all complaints

Accident due to carelessness of driver

Conductor Hit on my hand

Punjab Roadways bus number PB-05AK 1738

Most useful reviews

Denial of digilocker verified aadhaar card as a proof of residence

senior citizen ticket not issued by conductor

Students holding bus pass are being exploited in roadways buses

PunBus / Punjab Roadways reviews & complaints page 17

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

Bai nangal dam to hoshiarpur takk route 2:30 vaje de laage wala. Driver ik sardaar c. Meri mother aur sister naal bohat galt tareeke naal gal kiti driver ne. Kisi ne pehla seat thalle kooda suttya pya c. Baad vich asi us jagah te baith gye ta usne galt bolya . Tusi kise nu bina dekhe kidda iljaam laa sakde koi is nu dasso. Anpad ik no. da. Asi ta shareefi dikhayi kuch bole ni. Kisi din par pai janiya kise kol ede. Thoda saleeka sikhayo apne...

Helpful

Found this helpful?

Write a comment

Address: Chandigarh

Website: Nothing

Hi I am advocate Ravneet, I am traveling with pun bus Chandigarh to Amritsar . The driver nd conductor behaviour is very rude they misbehave me in front of passanger of every bus due to my bag, nd they are also not allow to sit me on second set because they said there is some special person sit...

Helpful

Found this helpful?

Write a comment

I had to travel from sirsa to ludhiana on 08/10/21. I asked at the ticket counter they said punbus no PB10DA5743 will depart in 15 minutes and gave a ticket on 07:53 while the actual time of departure was 8:35. When after 20 minutes i asked why the bus was not departing they said "jyada kahli ta duji bus laila" and again gave me false information that this ticket would be valid in new bus but it was not valid i again had to buy a new ticket....

Helpful

Found this helpful?

Write a comment

I'm students of DAV College chandigarh sector 10, I'm applying for students pass
But the said I'm not applicable for students pass . And I have to form general bus pass from Ropar to chandigarh . My parents can't pay 2100 amount on monthly basis .

I request you to please pay attention to this topic there are lots of students who daily going from Ropar to chandigarh ....

Helpful

Found this helpful?

Write a comment

My mom was travelling from chandigarh to bilaspur conductor took money didn't given ticket on been asking why hes making excuses and then refusing.
i have added a video proof also please look into it .
Bus no- PB65AT 4068
route-Chandigarh to manali...

Helpful

2 other people found this review helpful

2 found this helpful

Write a comment

Good afternoon
today i travel from frz to asr on the govt bus bus : 9819 c: pc262 d:dp69 i show the addrhar card of my wife and my daughter to the bus conductor bus he says i am not accept the addhar card in mobile show me your addhar card hard copy plz tell me in which law is written you not carry your paper in phone as a soft copy due to affrd of lose the document and he insulting me in the full bus plz take the stickely action...

Helpful

Found this helpful?

Write a comment

Address: Samrala

Reapectwd sir,

I want to inform you that many of the punjab roadways buses leave the bus stand of khamano and take flyover .
I want to ask why this is so ? On this bus stand people from many villages come to seek the facility but theae drivers do not care . They just leave the people and hemce we often get late from worl places . Bus number PB10 BY 6189 is one of then amd when we asked why they do so they just yell...

Helpful

Found this helpful?

Write a comment

Address: Jalandhar

Dear sir
Today I traveled from Nangal to Hoshiarpur.I had digital aadhar card in my mobile.But the conductor refused to accept him. and charge me ticket money.What is the use of Digital India if digital proof is not to be accepted?
And on the bus I feel ashamed
My name is Seema Devi and My Daughter Harshita.My husband and my son were also together.I am also attaching the ticket for proof.

My m no [protected]...

Helpful

Found this helpful?

Write a comment

Dear sir

There is a very poor bus service from nakodar to ludhiana especially in the evening time. Roadways bus whose time is generally 5:20 mostly miss. We have to wait for 40-45 mintues to get a bus. Please do the regular bus service in the evening time(5:20).

Regards...

Helpful

Found this helpful?

Write a comment

Address: Focal point jalandhar

I am J. KUMAR traveling from beast Batala bypass to batala dt 02.09.21 at 15.00 hr bus no PB06AT2859 Bus will fully with passengers but some seats are vacant due to driver or contractor will carry his Owen articles on those seats. I argue then he drop me at road flew km after that I take lift and go another stop and take new bus.
I am requesting kindly take action this kind of driver's or contractors.
Bus has been batala depo....

Helpful

Found this helpful?

Write a comment

Address: 10783, Kot Mangal singh.. 9876069325

Hlo sir.. I m ravinder kaur working as govt teacher at ghulal near samrala..eh bus conductor bus properly nhi rokda.. I m 4 month pregnent.. Is ton ilaava kise nu koi v physical problem ho skdi aa.. Utto j bus rokan nu keha tan kehnda k bus stand ton phr leya kro bus..umeed aa k koi step laoge.. ghto ght boln da treeka sikh laina chahida eda de bandeya nu..
Tuhade jwaab di umeed krdi aa.. Dhanwaad..
Bus di ticket nal add kr...

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Requested sir, from jalandhar to Mukerian at 2:20PM or 2:30 PM Punjab Roadways bus conductor didn't let passenger to board the bus and told the passenger to take on private bus even in morning at 7:38 am bus conductor refused that bus is going to jalandhar. I am not sure Nawanshahr written on front of bus, stop on jalandhar Bus stand or not but bus conductor told me NOT
Hope you look forward it.
Thank you
Your Faithfullybr...

Helpful

Found this helpful?

Write a comment

Respected Sir

I am writing to inform you of the completely inappropriate behavior of on your bus Conductor or drivers. I was not able to obtain his name, but I believe he will be easily identifiable from the following information Driver ID-CTD 129 and Conductor Id-PC121 bus No 8646

On the morning of thusday, august 19th, I have ridden this bus from bus stand patiala @9:10 am to Mohali every day for years, so...

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Address: Sidhwan Bet 142033

Dear Sir/Mam,

Sir i have complaint about the staff of the PUNBUS number PB10FV4003.
Today i went Sidhwan Bet main chowk to see off my mother, sister and her kids. Her kids ask me for water and i took them with me to give them water from the shop outside the road. when they drink water then the bus (PB10FV4003) was come at 11.59am. my sister told to the conducter that my kids are coming please wait for few seconds but...

Helpful

3 other people found this review helpful

3 found this helpful

Address: bhundri sidhwan bet

Sidhwan bet to ludhiana bus service stopped for no reason n intimation daily passngers waiting but bus not arriving why service stopped its total inconvenient to daily passengers i have to keep on waiting fr 2hours faily...

Helpful

Found this helpful?

Write a comment

Address: Khanna

I am a law student and I was standing on the khanna bus stand from 8:20 am to 9:00 am and from there so many busses passed but not even a single bus stopped there and those buses were not even half filled.
Everyday so many ladies have to suffer the same situation . And the behaviour of the conductors towards the ladies is very poor.
I dont understand that what mistake we have committed. As providing free services of buses in...

Helpful

Found this helpful?

Write a comment

The bus conductor doesn't accept adhaar card and forcibly asking for although its free for women/girls. These are useless fellows you hire. Why don't you have some requirements.

Bus details: PB02 DQ 3761

He doesn't respect women and Misbehave...

Helpful

Found this helpful?

Write a comment

Address: Rayya

They do not stop bus at bus stand . I m student, i m vry irritate when i miss my class .I stand there about minimum 1 hour at bus stand daily as well as too much passengers same as me . Please solve my probem as soon as possible...

Helpful

Found this helpful?

Write a comment

Address: Ludhiana

My wife was travelling via bus from Ludhiana to Jalandhar. This is her daily schedule due to her job profile . Today when she provided her Aadhar card to Conductor, he asked her, how he can believe is she is married in Punjab or not. Conductor's behavior was also very rude. She travels from Ludhiana (which is in Punjab) to Jalandhar which also belongs to Punjab . Then why is asking proof to show state identity.

If Government...

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

We were travelling to amritsar and on a way near jalandhar bus having no. PB 08 CX 5879 was beyond us with few km distance. He took very bad cut from right side to left side without giving any indicator or hand. Our car were just going to hit it. We must had met big accident because of him. There was not even any bus stop, it happened all to carry passengers. I hope strict action will be taken against bus driver.
Date[protected]br...

Helpful

Found this helpful?

Write a comment

New Member Registration

The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.

Real Name
Country
City
Phone Number

Complete registration Skip this step and finish later

New Member Registration

Already a Consumer Complaints member? Log in now

Connect with

or
Username
E-mail
Password

New Member Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.

User Login

Not a member of Consumer Complaints? Register now.

Loading, please wait...

Your password has been sent to the specified email address. Log in

User Facebook Login

GDPR