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PunBus / Punjab Roadways Complaints & Reviews

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Updated: Jun 24, 2024

Complaints 459

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Bad 😕 It seems that PunBus / Punjab Roadways has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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PunBus / Punjab Roadways reviews & complaints page 21

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Address: 141001

Dear sir/madam

I am traveling with my office colleague from ludhiana to kharar on[protected]. We take tickets from ludhiana to kharar afterwards i take 1 ticket from kharar to chandigarh conductor charged me rs 30 but buse fare is rs 25. He give me e-ticket of rs 25 and also give me 1 manual ticket amounted rs 5. When i asked for extra charging he said that today rate increases by rs 5. When i came bàck from chandigarh to...

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Address: Amritsar, Punjab, 143001

Website: www.punbusonline.com

Hi,

This is regarding refund of my trip with following details.
The trip was cancelled more than a month ago and refund has not been received yet. I have contacted pun bus support many times and they say it is in process, but refund is still not processed. I have even dropped a mail to their refund team, but have not got any response.

Below are details of ticket:

Travelyaari.com mticket...

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Address: Jalandhar, Punjab

Conductor daily misbehaves with me and sometimes shouts on me infront of all paassengers. He shouts on every passenger travellng in bus. He even does not give tickets to some of the friends of his town. I already lodge complaint but got no response from your side. I request you to inquiry his route...
Bus no. 9545
Conductor no. 176
Name sunny
City jalandhar...

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Address: Shahid Bhagat Singh Nagar, Punjab

This is to bring in your notice that the every punjab roadways bus stops at some dhaba near balachaur and the drivers take nearly half an hour to have their meals.
First of all they drive tok slow, then at that place they take a lot of time to have their meal and tea. Ideally it should take 3 hours to travel but they nearly take.
I would request you to take care of time of the people as they have some one waiting at their...

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Address: Chandigarh, Punjab

This is regarding refund of the money due to cancellation of bus on 2nd april 2018 by punjab government. I had booked ticket of punbus from delhi to chandigarh for 2nd april 2018 for 7.15am bus. When i reached the isbt kasmiri gate, i got to know that bus has been cancelled, on calling the helpline number i was informed that i will receive my refunf of rs 1198 within 15 days. I have not yet received it.

Details are as follows:br...

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Y'day i travelled through punbus volvo from delhi isbt at 11.30 to jalandhar. I was carrying a carton with me with bill, just a small kids scooter for my son. The conductor said it will be chargeable to carry tht carton with me which was approx 20kg. But he was not able to show me any written rule regarding the same. When i called on the nos. mentioned on bus for contact that were found switched off. I was charged Rs. 433 for that.br...

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Address: Jalandhar, Punjab

Sir on 03/04/18 i took the bus number pb 12p 3872 from jalandhar to anandpur sahib after waiting whole night due to strike. But bus conductor and driver told me get down as bus will not stop at anandpur sahib stop. Which is illegal and is not acceptable as your institute is public service. Plz reply back taken action against accused responsible. Plz also inform me that there is no stop of that bus at anandpur sahib. Your action will make...

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R/s in the morning i got a bus of punjab roadways batala depot no. Pb-06v7631. The bus was coming from assandh to kaithal. I boarded from kichhana kui to kaithal. I gave fare to the conductor for ticket. He collected money from many passengers but he didn't give ticket to anyone. When i demanded ticket he refused me and said that if checker come its my problem. I solve it easily. When again i said for ticket he quarrlled with me and abusing...

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Address: Udaipur, Rajasthan, 140001

Dear sir

I am from ropar. I daily do up down from ropar to chandigarh and from chandigarh to ropar. Mostly chandigarh to ropar route buses conductors behavoir is very rude and dont have sense to talk. I take mostly jalandhar route buses which have stopage at ropar also. But they don't allow to sit in that buses. Because they have to reach early to their destination. So they don't allow ropar passengers to sit in that buses....

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Address: Hoshiarpur, Punjab

Punjab roadways conductor behaves rudely he says he is govt employee i simply asked where the ticket is confirm some times he says in bus and sometimes says counter means he is himself not confirmed and behaves rudely how common people trust on govt employed please take some serious actionwe govt employees will do such things then what will we happen means next time i and so many people's will not travel in punjab roadways...

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Address: Hoshiarpur, Punjab

Respected authorities
I'm a college student
Studying in hoshiarpur city.
Today i travelled by a punbus from hoshiarpur to hariana town but the conductor of pun bus haven't issued ticket
After taking full fare of rs. 20 from me. I want an immediate action upon him.
Bus number pb03 af 8803
Timing 3:20 pm from hoshiarpur to dasuya
I have mentioned all the information about the bus and the...

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I am student who travels daily from nakodar to jalandhar. Students holding buspasses are forced to stand outside and wait untill bus is filled with other passengers buying ticket. Thus conductors make the students stand throughout the journey. Please, if we are given any such facility, let us take the full benefit. Kindly take action to solve tjis problem.

Thankyou...

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Address: Chandigarh, Punjab, 146023

Today i alongwith my 62 yr. Old wife, travelled back from chandigarh to hoshiarpur in punbus, the conductor of the punbus c no.1540 again didnot gave us concession of senior citizen, even after seeing the concerned card issued by govt of punjab! Our ticket nos.00271104 & 00271105 dated 27/01/2018. Note : i also has complained earlier in some another incidence on 22/01/2018, which still has not been resolved!!...

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Address: Hoshiarpur, Punjab, 146023

I alongwith my wife travelled from Hoshiarpur to bus stand 43 at mohali starting at about 2.15pm by Bus no.pb06-Q9514. I requested the conductor to give us concession as we both are " Senior Citizens " who refused and charged at full ignoring Govt directions.Please reimburse & direct all concerned including Private Transporters to impliment accordingly.my Ticket no 120242 .My S.Citizen IDno.1998 dated 3/5/2011 & my D.O.B.is 6/1/1947, my wife's...

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Address: Ludhiana, Punjab

This is to inform you that i am traveling in punjab roadways bus number pb 10 gk 5135 from ambala in morning 5.30 a. M. Bus conductor is calling for ludhiana bus stand and giving tickets to me and others passenger. But on way he said that bus is going bypass ludhiana to amritsar. Sir i am suffering from survical and have luggage with me. First he drop me khanna to take another bus, but he refuse. Then i sit back in bus. What is this??? Conductor...

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Address: Gurdaspur, Punjab, 143521

Respected sir,
On the subject citied above i would like to herby inform to you that the driver of above mentioned bus number is using his personal cell phone (While crossing roopnagar) while driving bus running from chandigarh to hoshiarpur, which is too risky for all the passengers who are travelling in this bus.
I request to your good self that kindly take a strict action against said driver for using cell phone during driving.br...

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Address: Gurdaspur, Punjab, 143505

My son is studying in institute of hotel management gurdaspur (A central govt. Run college). He travels daily from batala to gurdaspur and back. He applied for a bus pass to the punjab roadways depot batala but was told that the said college is not included in the list of eligible colleges.
I hereby request you to direct the concerned department to include the name of the college in the list.
Thanking you
Sincerely yoursbr...

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Website: Punbus

I am abhishek just got bus named punbus pb 35 q 9565 from dasuya to chandigarh and i giving 500 to the ticket checker came from dasuya bt it was not the main conductor bt he doesn't gave me the change of 310 just misbehaving with me and said that u should have to get it from that person m a student and not having the extra money right now for other transport please give me the right way this is a humble request...

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Address: Solan, Himachal Pradesh, 173213

Sir, this is to bring into your notice that today i. e 27.12.2017 when I was travelling by your bus no. PB08CX9056 around 6.00 pm From Dharampur, H. P., I asked the conductor to provide me ticket of Chambaghat, because my destination was Police line which is about 1km before Chambaghat and in his machine after solan bustand station was Chambaghat only. At that time, he took the money but the ticket was not provided by him to me. Thereafter...

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Address: Mohali, Punjab

I have taken punjab roadways mercedes bus from jalandhar for chandigarh, on 15/12/2017 at 06:30 pm. At the time of buying ticket i have informed him my dropping point i. E. Sunny enclave, he said yes we will drop you there. When we reached kharar it is almost 09:00 pm. He force me to leave the bus there only i said its 3 to 4km from here and its so late kindly drop me at sunny enclave as all the busses stop there, he didn't said anything...

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