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PunBus / Punjab Roadways Complaints & Reviews

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Updated: Jun 24, 2024

Complaints 459

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Bad 😕 It seems that PunBus / Punjab Roadways has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Address: New Delhi, Delhi

I had booked a bus from delhi to jalandhar on 30th nov 2018. Journey date was, 2nd of dec 2018. My mticket no is 1946403 and pnr no. Is[protected].

But the bus trip canceled on 2nd dec. I got the message just before the bus scheduled time that bus have been cnacelled and full refund process have been initiated. I took the next volvo for the same.

But i have not recieved the refund amount till now. Let me know...

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Dear sir me bus no pb 10gk6544 me ambala se delhi ke liye baitha maine ticket li delhi me meri wife or 3 year ke beti sath me thi conductior ne 3 year ke meri beti ki ticket lene ke liye kaha jo ki only 3 year ki he maine kaha thek he dedo but seat nahi milegi conductior ne kaha mere sath or meri wife ke sath kafi gaali deke misbehaviour se bat ki or hme pepli bus stand pe utaar diya gya or kuch gundo ke sath pepli bus stand pe maar petai...

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Conductor and bus driver of bus no. Pb 10 gx 6854 from chandigarh to shimla are misbehaving with passengers and not allowing passengers to sit enroute even till solan. It seems as if it is their private carrier and not the government one spoling the name of punjab government. Kindly provide adequate public relations savings to them and take appropriate actions against them, so that passengers donot suffer and in future they donot do such...

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While booking ticket i selected ludhiana bus depot, when i boarded in bus i came to know that dropping is at sherpur chowk. Like i was shocked. It's really disappointed that punbus misguide the passenger while booking online but reality is different.
Tickets no[protected]
Pnr no.[protected]
Bus no. Pb08 ec 1649

Personal details
Raman berry
[protected]
[protected]@gmail.com...

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Address: Chandigarh, Chandigarh

Website: www.punbusonline.com

Punbus order id: tys_5819352
My money was deducted from my paytm account linked with [protected] but no ticket was issued. This is really inconvenient. I tried calling their helpline but couldnt connect to them.
Really poor support and i am really disappointed.
I had to leave the next morning and now my money is stuck, not every customer has extra money to book another ticket. Hated the experience, atleast a support team...

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Respected sir,
I am varun sood travelling from chandigarh to Delhi on punbus. I recently reached oasis fast food karnal. But when i reached the outlets. They are obly selling imported stuff and whatever they are selling indian. They are selling above Maximum retail price. Please take some action as these people are looting common person and causing discomfort to the travellers....

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Dear Sir/Mam
I'm a student of engineering and I daily travel from Kartarpur to Jalandhar and vice versa. Today[protected], When I was coming to Kartarpur, I was inside the bus for about 15 minutes and very close to my destination (Kartarpur), But after checking my pass he said Kartarpur nhi rukni bus. And then he stop the Bus almost 2 Km away from Kartarpur.
So it is very shameful, Specially their attitude towards the passengers....

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Address: Sri Ganganagar, Rajasthan, 335062

My name is manoj last day i visit abohar (Punjab) to hanumangarh (Rajasthan) date[protected] time 7 pm in punjab roadways bus. Bus number is pb 30 g9811. Bus conductor can’t stop on my bus stop. When i say plz stop this is my bus stop he say “ bus tan pehla hi wali let hai hun tu utrega tan hor let hoju “ when other people say then he stoppes on 5 km on dholipal village. When i said i complaint u then he say “ sada kuj nahi ho skda...

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Address: Jalandhar, Punjab, 144001

As everyday i was at bus stand to travel to my destination. I was at counter of pathankot/jammu where bus no pb08ec1631 was at the counter and conductor was issuing tickets to passengers. I asked ticket for tanda which is on the way to pathankot but mr conductor refuses me to issue the ticket and said that i will only issue tickets for pathankot anf jammu and you cant sit in thr bus and argues with me and starting uttering very bad words...

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Address: 141101

Website: Punbus

Hi there I took bus no..PB10CG9048
From Tarn tartan to moga around 4:10pm
To moga... conductor was bit rude and unspeakable..
I paid him 100 rs and he give me a status report of his work/journey print instead of
A genuine bus ticket..
I asked him twice but he laughed and never come back to me with ticket .. even the driver is using his mobile phone with one hand and driving the bus with single hand totally...

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Address: Amritsar, Punjab, 143001

Conductor return money have ticket because i m sit back off conductor seat

He is saying that have authority u cant sit on these seat or i[censored] want to sit go back otherwise u go down i dont want to travel with u i dont knw name of conductor. Here i am attached ticket which he gave but return back i am traveling jalandhar to amritsar
Punbus/punjab roadways/kms
Pb02 bs 9834...

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Today i experienced a very stupid thing with punjab roadways bus...
I was travelling from jalandhar to phagwara in bus no. Pb10gx5375
Timing : 3:40 approx
Date: 5 sept. 2018

...
As a student and a pass holder of punbus, we have permission to travel in punbus..

And punbus started their new buses white in colour...
And today as me and some other students were just entered in the...

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I want a daily passenger who travels daily from chandigarh to ludhiana and back to chandigarh the same day.
I travel in almost all public transport.
My problem is the buses stop on dhaba (Earlier balbir dhaba for 5-10 minutea and now on mittran da dhaba for 15-20 minutes), but why these stops are stoped???
Unnecesarily there is delay.. Kindly accept my complaint and do the needful act....

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Address: Amritsar, Punjab, 143022

On 3 Aug 2018 i was travelling from Jalandhar to Amritsar. I requestes the conductor to let me get down prior to Tara wala pul. Ut he refused since there is no bus stand there. I requested him again since my wife was waiting there to pick me up. On this conductor became aggressive ans used abisive languge. However the driver stopped the bus and let me get down but i was stunned by the behaviour of the conductor. I am serving in BSF and presently...

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Address: Fatehgarh Sahib, Punjab, 140406

Website: www.punbusonline.com

We bought two tickekt of volvo from isbt kashmiri gate new delhi to sirhind. Conductor asked 10rs for loading luggage. When bus arrived sirhind at 11:50 pm. We request for stopping bus. Driver is very gentle he stopped but conductor absued me and my friend and not opened the door of bus.
He shouted and said bus would be stopped 1-2km apart from sirhind for inconvening ours. Because he know their is no auto facilities from this place.br...

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Address: Amritsar, Punjab

My name is Jaskirat Singh and my contact no is [protected] Bus tickets no[protected] is booking Amritsar to Chandigarh seat no 9 and rs 594 . I booked ticket on 15 july at 12:30pm from amritsar to chandigarh. But today at beas bus faced engine failure due to which i was not able to reach chandigarh today and faced lot of issues. So it’s a request to please refund my money at my account. I will be highly thankful to you....

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Pb08cx5856. Complain against misbehaving by conductor of this bus in delhi at 11.50 pm 30.06.2018. I was first in window although he told me that he will not give me ticket. He will give the tickets only to jalandhar passenger. He told this is my bus i will give tickets whom i want. We create some objections then he started misbehaving with us. Please take action against conductor. I asked his name but either he does not told and he does...

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Address: 144207

Pb 12y 1627 bus starting from chandigarh at 11:40 am saturday 30th june 2018.

We were waiting in a proper queue for getting our tickets for almost an hour. The conductor started giving tickets.

When there was my turn to get ticket the conductor bluntly refused to give me ticket and misbehaved with me as well. I was not asking for any short fare tickets my destination was 180 kms for two people (840 rs) from...

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Address: Chandigarh, Punjab, 160002

I am traveling daily chandigarh to ludhiana in punjab roadways, the buses which departures after 5pm the mostly seat no.1 to 8 force full taken by roadways employees, no one having tickets, today they exchange harassing words with me, i am traveling standing even i have ticket, why this people having seat even they are traveling without tickets, please take necessary...

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As per terms there are no extra charges for baggage upto 20kg per passenger. However the conductor for the bus route delhi to ludhiana on 8th june, 2018 departing at 2:15pm charged rs 10 each. It may not be a big amount but its clear violation of the terms and conditions. When confronted, he argued if you dont pay then your baggage cannot be let on the bus.

Please look into it....

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