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PVR Cinemas Complaints & Reviews

www.pvrcinemas.com
1.6
Updated: Feb 17, 2025
Complaints 2462
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So far, so good. PVR Cinemas is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope PVR Cinemas will keep up the work and continue to help more customers with their concerns even better 🤝
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Regarding Compulsory food combos with movie tickets

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PVR Cinemas reviews & complaints page 94

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V
Virupaxi Goudar
from Mysore, Karnataka
Jan 14, 2018
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refund of booking amount.

Address: 580023
Website: feedback pvrcinemas.com

I had booked 5 tickets on 24/12/17 for anjaniputra movie for 3.30 pm show at hubli, karnataka, paying rs718 through my sbi bank account. But i did not get tickets due to some net error. I immediately contacted [protected] who assured to refund within 4/5 days. Many times i have contacted this no and i did not get refund. Then id number was given and it was advised to contact feedback pvrcinemas.com and submit extract of passbook for showing...
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navdeep sihag
from Delhi, Delhi
Jan 13, 2018
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complaining about unsocial elements during motion vie

Address: Chandigarh, Punjab, 160101

Dear team,

Me and my wife went for movie ' kaalakandi' 11.20 pm at pvr, city centre, chandigarh. Right from the time the movie started there were 5 boys hooting in abusive language and making it difficult to hear ecen one sentence of the movie. We complained this to the pvr representative standing in the hall. He requested the boys to maintain calm. Seeing their complaint, they started to shout more and more loudly and even...
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G
govindks
from Mumbai, Maharashtra
Jan 11, 2018
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voucher no: lhjj7hb and linux

Address: Mumbai City, Maharashtra, 400053

Yesterday i have visited pvr icon infinity mall in andheri west mumbai screen 4 seat nos: s12/13. At the food counter someone approached us for being a pvr privilege member for which i agreed. I was sent a sms with a above voucher code. Which that same person came to my seat and took it from me. Subsequently i have received a sms that the above voucher has been applied. Which i am note aware about as i have not applied this voucher. Kindly...
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A
adil saboowala
from Mumbai, Maharashtra
Jan 4, 2018
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pass expired which is booked for today

Address: Mumbai City, Maharashtra, 400008

My booking is for today an it say pass expire!
More than 10times called coustmer care [protected] but it doesn’t move ahead of language option! Really disappointing was my 1st experience with pvr my
Booking no id - andh[protected]
Class - gold p1, p2
Non of the coustmer care for pvr is getting connected. Now we’re shall we call an complain thair are no mail i’d menstions...
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Dharmendar Kumar Arya
from Delhi, Delhi
Jan 4, 2018
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loyalty points

Address: New Delhi, Delhi, 110075
Website: Uber India

This refers to my priviledge membership in name of dharmendar kumar arya, wherein i had purchased 2nos. Tickets (Inr 575 each) at pvr ambience mall gurgaon on 01st jan. 2018. I requested ticket booking to add my loyality points, he took my mobile number but i have not yet got it redeemed to my account. Can you please advise and revert... Please look into and revert...
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Adv Aryan Shaikh
from Nashik, Maharashtra
Jan 3, 2018
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harassing and forcing customers to buy combos with the ticket

Address: Nashik, Maharashtra, 422001

Yesterday i visited pvr cinemax in nashik city centre mall, my show time was at 12:25 so i went at the box office counter and asked for a corner seat ticket ticket amount costed 110 each so i had to pay 220 in total he asked for more cash. I asked the reason behind it so he told "combo hai sathme" i asked him is it compulsory he told talk to my manager, i was rushing late for the movie so after that i have to search manager for my complaints,...
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Pooja Rajsingh
from Chennai, Tamil Nadu
Dec 29, 2017
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cancellation

Hi,
I have booked 5 tickets for velaikaran movie in pvr ampa skywalk, chennai. I request you to cancel those tickets and refund the money to my account. I have tried a lot to cancel the tickets through pvr cinemas.com, but i couldn't able to cancel the tickets. I paid 1032 rupees - 5 tickets, for sunday (31.12.17) 4.10pm show, seat no. D10, 11, 12, 13, 14
I kindly request you to refund the money.
Thank you....
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R
Ramjee Kushwaha
from Basti, Uttar Pradesh
Dec 28, 2017
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less pf received

Address: 211006

Hi,
I am ramjee kushwaha feom alld. Worked for 41 month in 7500 besic and after withdrawl recieved only 68400 whic is less than 41 month calculation plz look in to it.

My pf no is-dl/20029/015280

I should have get 72000 only till 41 month but i have got 68400 only without intrest plz look in to this and do the needfull.

Regards
Ramjee kushwaha...
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K
Kishore Kashi
from Belur, Karnataka
Dec 27, 2017
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refund of the money

Address: Bangalore, Karnataka, 560017
Website: www.pvrcinemas.com

Dear team
This is kishore k i had booked 2 tickets on 23th december 2017 from pvr application and i paid 663 from paytm but i dint received the ticket. Then i called customer care and informed about this they told 3days it will be refunded. Today its 26 th december but still it is not refunded. I tried to call the pvr customercare it is also not connected. Kindly look on this and do the needful

Regards
Kishore...
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A
anishp928
from Pune, Maharashtra
Dec 27, 2017
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reimbursement of money

Address: 110029

I tried to book 2 tickets worth rs 518 on 2 nov. Tickets weren't booked but money was debited from my account. Transaction id[protected]
Last complaint no with pvr-crm[protected]. I have already wrote as much as 7 or 8 complaints to them. They are saying that reimbursement process has been initiated but its been almost 2 months and my money hasn't been reimbursed yet. I have provided them with my bank statement as they had...
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Chumki Biswas
from Ambala, Haryana
Dec 26, 2017
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harassment at pvr cinemas elante mall, chandigarh

On 24th dec we had gone to the cinemas for tiger zinda hai show at 9.55 pm in audi 6 at pvr elante for which we had taken extra effort to book 3 gold seats online in advance. At the hall however, while trailers and commercials were being run a couple entered who had deliberately purchased separately tickets and shockingly were forcing us to give up our seats to them for their own convenience. The woman and her husband started yelling and...
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Chumki Biswas
from Ambala, Haryana
Dec 26, 2017
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harassment at pvr cinemas at elante mall, chandigarh

On 24th dec we had gone to the cinemas for tiger zinda hai show at 9.55 pm in audi 6 at pvr elante for which we had taken extra effort to book 3 gold seats online in advance. At the hall however, while trailers and commercials were being run a couple entered who had deliberately purchased separate tickets and shockingly were forcing us to give up our seats to them for their own convenience. The woman and her husband started yelling and abusing...
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N
nagaraju.manupuri
from Hyderabad, Telangana
Dec 24, 2017
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lot commercial ads during show time

Address: Hyderabad, Andhra Pradesh

Pvr cinemas is the one of the worst multiplex i have ever went to watch movie as it plays lot of commercials before the show starts and during the interval as well. You might think it is general scenario in every theatre. But, pvr is different from others and reached another level to play commercials. Let me give you an example.

I watched hello telugu movie in pvr cinemas. The length of the movie is 2 hours 11 min. My supposed...
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nagaraju.manupuri
from Hyderabad, Telangana
Dec 24, 2017
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valuable things are not allowed inside pvr cinemas

I went pvr cinemas hyderabad this friday from my office. So, i had laptop and other valuable things with me. My laptop and other valuable to things were not allowed. Neither i was able to cancel the ticket nor i was allowed to take my laptop. I didnt understand when mobile is allowed why laptop is not allowed?
I was told to put laptop in baggage counter. And i dont wanted to do the same as it is my office laptop and it has lot of confidential...
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Kaushiktusi
from Mumbai, Maharashtra
Dec 23, 2017
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tickets booked and money deducted but tickets did not generate

Address: 711101

My name is kaushik ghosh and today i have booked 4 tickets online for amazon obhijan for sunday 24th dec, 2017 from pvr avani kolkata site. My money 1016 got deducted from icici bank but tickets did not generate. I had given my email address as kaushik. [protected]@gmail.com and mobile number is [protected]. But tickets did not come neither to my mail nor to my phone.

Please help at the earliest....
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S
Sumiti Jain
from Delhi, Delhi
Dec 18, 2017
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cancellation of tickets

Address: New Delhi, Delhi, 110007

Hello... I wrongly booked 13 movie tickets online of pvr cinemas for date 22 december instead of 24 december of movie tiger zinda hai... Money is been deducted from my debit card but i want to get it cancelled and want a refund... Help me in doing cancellation as soon as possible... Tell me the whole procedure for doing cancellation and getting refund......
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R
Rajesh Bariya
from Delhi, Delhi
Dec 15, 2017
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third class behaviour

Address: 382480

Dear sir/medam,

Kindly action your exucutive_name_chandan
Location_pvr_ranip_ahmedabad

Complaine again_third class behaviour and not refunded my 7 ticket of total amount_ rs.1190
Show time & date_7.00 pm.-14/12/2017

Our sarvices is well but last time with your exucutive regarding exepirance is not good.

Regards
Rajesh v bariya...
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D
dsihwar
from Dhamtari, Chhattisgarh
Dec 1, 2017
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force to purchase food

Address: 490001

On 29/11/2017 show time 5:15 pm we came to pvr bhilai chhattishgarh for watching movie justice league. When we purchase 2 tickets of rs. 118 each from counter then your staff said that you have to purchase tickets with food combo only for rs. 50 each person otherwise we will not give to tickets of movie and i paid rs. 336/- for two person. Is these your pvr service to forcefully collect money from the people. I am very disappointed from these...
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H
harshada bhujbal
from Pune, Maharashtra
Nov 30, 2017
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money debited while booking tickets on app

Crm[protected]

I booked two tickets on 4th nov via tez. My money is debited but the tickets are not booked. The transaction details are from: harshada bhujbal ([protected]@okhdfcbank) issuer bank: hdfc bank to: pvr ltd ([protected]@axisbank) google transaction id: cicagidq-ynkcq upi transaction id:[protected]

Kindly let me know the status of this issue. I have still not received any refund in my...
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farheen hatim ali
from Udaipur, Rajasthan
Nov 30, 2017
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lack of screening in english

Address: Udaipur, Rajasthan, 313004

I’m from udaipur and it’s higgky inconvenient that after one or two weeks of any hollywood movie releasing, the screenings are only available in hindi. It’s an english movie and the least that you could do is have atleast one english show. I haven’t seen justice league yet because the only show available is in hindi and i refuse to watch that. I understand the need to have hindi shows but it doesn’t mean you have only hindi shows....
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Recent comments

I ordered food on 15-5-2022, the food was not delivered that day, I paid the money, but the people who prepared the food were very rude. When asked why the manager didn't give them food even though th...
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naresh5038

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