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Red Bus Complaints & Reviews

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3.4

Last updated Oct 14, 2024

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Unauthorised change of seats by Krish travels Coimbatore- three hours delay

Refund has not been done

Ticket not booked but amount deducted from my account need my refund

Didn't cancelled my tickets and not responded

Refund amount not credited

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Red Bus reviews & complaints page 19

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Bus route GL 91 shivaji stadium red bus
DLIPC 3238
Jo es bus m conductor mahila h use people se baat karne ki tamij nhi h attitude bhut h or bhut arguments kar rhi ti bhut kisi ki job pr bhut hi bad behaviour h es bus canductor mhila ka plz ek mihila pr jald se jald baat karky ese phale to ache se baat karna k tarika bataye m asha karti hu ki aap meri es choti se baat pr gor karege dhanyavad...

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I was tried to book a ticket from Sankarankovil to Chennai.
The ticket booked twice without entering UPI password.
I have booked the ticket third time thru my friend.
Now Red bus customer care says the will refund one payment and other one 50% cancellation charge.
It is not my mistake to book the ticket twice.
Still I didn't receive ticket from Red bus for ticket booking.
Red bus customer care...

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Address: shrinath travel udaipur. 0294-2487282, 9829938811

Dear team,
I have booked a bus ticket from udaipur to ahemdabad journey on 24 th September by Shreenath Tour and Travels ISO[protected] NON A/C Sleeper (2+1). I booked two slipper seat no 15 and 16 for which you charged rs 2612 but the quality of bus is very poor. The seats are torn and wet with bed smelled. The windo mirror were also jammed and not closed during whole journey. The traveller who is pateint of back pain due to disc...

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Address: HADIRANI MAHILA BBATTALIAN, NARELI AJMER

On 21st September 2022 from Ajmer to Mathura I had booked two sleeper tickets through Red Bus App whose boarding station was mentioned as Ajmer RPSC Parking and I reached the boarding station RPSC Parking Ajmer at 8:15 PM at the stated time but there was no bus. not found.
I talked on the helpline number and was told that there is no bus from Ajmer, I will get a bus from Jaipur, for the inconvenience caused to me, I canceled the ticket...

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I received a refund initiation mail on 9th september 2022 and didn't receive the refund amount. Whenever I call customer care, they say that I get a callback and that never happened. But I used to receive a mail saying that refund got initiated and gets credited to my account in 5-7 working days. Enclosing the screenshot of the mail....

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Due to some personal emergency I was not able to travel on a rescheduled ticket from Chennai to Coimbatore. When I rescheduled the ticket, there was no mention in the redbus that I cannot cancel after rescheduling. Also in the ticket booking policy there is no mention on this type of rule.
When asked Redbus, I got an answer that this policy is from the operator and not from them. When I checked with the operator, they clearly mentioned...

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Ticket No - TRAE62021508
PNR - TS[protected]SBQN/20848/TVM TO CLT
Galaxy Bus not come. I was standing on Vytila junction From 11:30 to morning 4:30.
Need to reimburse the amount with dues....

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4 tickets booked and cancelled for the journey date 17th Sep 2022 on 16th Sep 2022 evening. The cancellation amount rs.2121 has not been refunded yet....

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Address: HYDERABAD

On 14th of September 2022, I booked a bus ticket in Redbus with KVR travels, HYDERABAD to travel from Hyderabad to Pithapuram with a fare of RSs 2, 300/- .I reached Pickup Point Erragadda Metro Station Pillar No .953 at 8:50 PM to board the bus at scheduled arrival time at 9:30 PM with almost 40 minutes in advance.

I waited for almost 1.5 hours .When I called Bus driver at 10 PM, he said he already crossed the point and asked...

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Website: Redbus

So bad experience in this bus 🙏I started my journey from Bhopal in M R travels first of all condition of this bus is so bad another bus stop at May places to take passengers other than booking they stop bus for 15 people they are workers and this bus is night bus and these people are shouting so loudly I can’t even sleep for 1 hour 🙏🙏🙏🙏🙏
Really so bad experience i advice not to use this and Redbus at least try to...

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Address: Chennai

Hi team i have booked bus ticket through your app, due to the some issues with the bus operator i was forced to cancel the ticked before boarding and i was cancelled the ticket charged Rs.3553 and i booked another ticket last moment with high fare and i got refund rs.1518 and balance amont of Rs.2035 still not received and i have raised disbute through chat support and i have submitted all the proof but still full amount was not yet recived...

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On sep 4th we booked 2 bus ticket in redbus at National travels madurai .We reached bus stand earlier at boarding point .they call me and say bus will be arrived late we are wating for bus untill 11.30 .after we called and asked driver they already crossed our boarding point they even not informed us . Driver give manager number for next bus but he has not the pick up the call and blocked my numer .I need full refund of Rs.1, 677 .we suffer...

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On sep 4th we booked 2 bus ticket in redbus at National travels madurai .We reached bus stand earlier at boarding point .they call me and say bus will be arrived late we are wating for bus untill 11.30 .after we called and asked driver they already crossed our boarding point they even not informed us . Driver give manager number for next bus but he has not the pick up the call and blocked my numer .I need full refund .we suffer lot from this...

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Hi i didn't received tax invoice on booking of ticket from indore to pune khradi
Name - Rohit Solanki
Ticket No. - TR9K99986961
PNR No.[protected]
mobile booked with - [protected]
Please provide ASAP...

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Booking the bus from Singapore - Malaysia and need to reschedule since I have family issues. I try to call Redbus immediately but cannot reach them. The line is always dropped. So I need to book the new ticket after the previous ticket 2 hours.

I just can reach Redbus via call when I arrive KL. After checking, they said that if I want to reschedule I need to do so before 12 HOURS and if I would like to cancel the ticket I need...

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Address: narsinghpur naka basant colony chhindwara

Hello,
sir am chanchlesh nirmalkar from chhindwara district m.p.,
my contact no [protected]
I am booking a ticket of Red bus online application on Monday 15 august 2022 on 8:50 pm chhindwara to Indore my booking in Nandan travels seoni non-ac sleeper number AL Ticket no. TR9C64714377 Fare rs 1680.00.my complaints against bus is already delayed on 4/5 hours on actual time and my exam in Indore city start 9 am 16 august...

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I, Ravindra U Bhat, have booked a sleeper seat in lower bearth to travel from Bangalore to Shimoga. Unfortunately after getting in the bus, an upper bearth allotted me instead of my booking. Presently I am traveling with huge disappointement and request you to do not suggest any passengers to travel in this bus because of these kind of hospitality...
Kindly look in to the matter seriously and take necessary action on this travel agency....

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Today my. Brother had booked ticket through redbus from katra jammu and kashmir to amritsar and at the time of selection of seats at the upper deck he had selected three seats one is sharing as double and one is single seat sleeper as we are three persons that want to travel but when we reach at the point from where bus can start then bus operator said that you have to share seat with some another person, we are in agner that when at the...

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Address: Chennai, Tamil Nadu

My bus was cancelled on account of the bus operator. I received a mail stating that I would get a total refund in 5-7 working days. Its been a week already and I haven't received my money.
Bus operator not receiving my call and redbus customer care,

Very bad experience with redbus...

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I was booked my ticket from Delhi to Dalhousie. Ticket timing was 2130 PM but bus departure timing was 1930PM. So I can't catch my bus....

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