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Shiprocket Complaints & Reviews

www.shiprocket.in

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Updated: Mar 23, 2025

Complaints 472

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33

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439

So far, so good. Shiprocket is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Shiprocket will keep up the work and continue to help more customers with their concerns even better 🤝

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Shiprocket reviews & complaints page 22

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I have account in shiprocket 2 accounts one [protected] registered and second [protected] I use both accounts I send many shipments in shiprocket
Par shiprocket ne sari shipment par weight mera high lga kr balance mera minus kr dia 22000 rs ab mujhe roz mails krte hei ki amount clear kro nhi toh case krdege apke upar ap btaie jo courier uthane wale hei unko likhi hui shipment ka weight pta nhi lgrha kitna hei Maine 5 kg likha hei aur...

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I couriered cosmetic products via xpressbees using shiprocket app from kanpur to kanpur only and my customer received totally damaged products. I complaints on 7 oct and they raised a ticket regarding my complaint but no such action taken then after calling again they said we need to wait for pod and if receiver has written some negative comments then we will see to it. After receiving the POD (proof of delivery) there was a signature on...

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HOW FUNNY they go with a tag line "India's #1 Shipping Solution - Reliable Service Guaranteed"

Till date they could not resolve any of my complaint ticket no. #1391175, #1334831, #1325155, #1330843, #1330040, #1311548, #1310485, #1310403, #1310245, #1278448 and closed without resolution.
Instead expressbees courier company had made RTO for all the consignment and also charged RTO charges,
When asked for resolution...

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My account no. Associated with [protected]. I have raised several complaints on email and phone but shiprocket is not responding or refunding my wallet money as i want to close the account due to unsatisfactory service....

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My product (With awb number[protected] was picked up on 24 august 2020 and it had to be delivered on 3 september. But still it has not delivered. And everyday the date extends by itself.
I am hell irritated by this company. Useless employees, they don't have any knowledge. They just gives a fake console that product will be delivered on the said date.
This is not the way to do business. I call at this company everyday but...

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Address: Shiprocket Plot No.B, Khasra - 360, Mehrauli-Gurgaon Rd, Sultanpur, New Delhi, Delhi 110030

I am a student of symbiosis institute of telecom management pune and on completion of my mba course. I had to leave the college campus instantly due to emergence of covid 19. All my luggages (4 boxes of total 47 kg) were booked via shiprocket cum delhivery courier and picked the luggages on 11th august 2020. They had lifted 4 boxes from the college authority and we are having the picture of 4 boxes lifted by the courier along with manifest...

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Address: Hyderabad

The delivery orders have been placed yet even after 1 month i have not received my rto. They are saying some reasons and not sending my rto. Further even xpressbees which is partner of shiprocket, is also not responding. Please help. The address of local xpressbees logistics is fake and there is no regional delivery manager for shiprocket in the south. I think my produts have been adulterated in this month. I would like to have full refund...

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Address: Village and post manakahari tehsil huzur dist.rewa mp, Rewa

Plz snd ny refund ny money nd return ur products m demand in ur company product but ur company फ्रॉड nd send me others company product nd very old battery product nd not working ur products so u r return ur products nd refund my money...

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Address: Mumbai

Delaying delivery for no reason. Full address not provided by amazon, package reaching the wrong address and redelivery not being attempted properly despite providing the updated address....

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My amount was deducted from my bank account but not received in my shiprocket wallet and then i contact shiprocket and they say they can't received that amount then i contact to payment gateway which is billdesk they say they settled the amount in the shiprocket account but shiprocket can't agree that they recieved the amount so please billdesk and shiprocket issue a refund of my amount or resolve the issue as soon as possible....

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We are the shippers nirvapate.com
We have 3 orders RTO initiated without any reason. The end customers never received any call. Shiprocket didn't even inform the reason why RTO is initiated after waiting in their hub for 3 weeks. Money deducted for shippement and return. Huge loss for both shipper and customer.
Shiprocket never answers the call. the customer support number is just a fake number. They ask us to wait for 5 mins...

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I had ordered from herbalmaza the item ling long on 4.8.2020.
Today is 15th august more than 11 days item not received.
Shiprocket courier messaged the item will be delivered by 16th ie 14 days after ordering.
Herbalmaza should change the courier services.
Normally online ordering takes 3 to 4 days for delivery.
I have already purchased other items and do not require this item
Hence i had sent message...

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I have given a cash on delivery order in shiprocket for delivery worth rs.1800 on 31st july 2020 which was supposed to reach to the customer by 6-7 of august.
The delivery person didnt contacted the customer and updated the remarks as wrong address and other fake remarks
On complaining in the customer care i was told to wait for few days, after waiting they didnt investigated anything and marked my concern as completed
br...

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I had awb number [protected].
I had not received rto parcel when demand for pod they send me wrong pod. I had requested shiprocket please cross check but they didn't give me any response today is more than 20 days but still not get response from shiprocket....

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Address: Sonarpur west daspara

On 1st august i was recharging my shiprocket account with rs. 200 via razorpay. My transaction i'd is c2008011246482608073742. Which i completed the transaction successfully, money had been deducted from my bank which is i bandhan bank, but on ship rocket wallet i did not received rs. 200. And i got a mail via razorpay that the transition is successful. But what i recharged again that same day with rs 200 vai billdesk that i received on ship...

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Address: Sonarpur west daspara

On 1st august i was recharging my shiprocket account with rs. 200 via razorpay. My transaction i'd is c2008011246482608073742. Which i completed the transaction successfully, money had been deducted from my bank which is i bandhan bank, but on ship rocket wallet i did not received rs. 200. And i got a mail via razorpay that the transition is successful. But what i recharged again that same day with rs 200 vai billdesk that i received on ship...

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Address: Sonarpur west daspara

On 1st august 2020 i was recharging my shiprocket account with rs 200 via razorpay. I completed the transaction successfully, money had been deducted from my bank which is bandhan bank, and aslo got a mail from razorpay for shiprocket money recharge. There also seen that recharged successfully but on ship rocket i did not received rs. 200. Then i recharged again with rs 200 via billdesk that i received on ship rocket. I have asked them for...

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I have ordered one plus 7 tpro 2nd handset 8 gb 128 gb 14306/-online. Ecom express is courier vendor.

I have received handset of 500/- tashan mobile.

Kindly refund my 14306/- in my pay tm [protected] immediately....

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Address: Shiprocket ,Plot No.- B, Khasra- 360, Sultanpur, M.G. Road New Delhi New Delhi District Delhi India - 110030

I have opted for COD Facility from Shiprocket, where they collect COD from customers and remit to my account in 5-7 days, but I have not received any remittance since March 2020, kindly look into this....

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Address: Kangra, Himachal pradesh. 176001

I ordered yardley London powder from amazon online shopping on dated[protected], Product shipped through Shiprocket (Xpressbess) courier with traking ID No.[protected] . I received text messages of arriving today on dated[protected] from shiprocket @ 10:08 am & Xpressbees @ 10:31am. But did not received the product till my official hours 4 pm. At same date[protected] @ 9:32 pm i recevied the message from shiprocket that my product is delivered,...

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